I was there for my sister's wedding and what would otherwise have been a perfect weekend of celebrations was to a great extent ruined by the rudeness and total lack of professionalism of some the personnel, particularly the general manager who is also the owner of the hotel. She made rude comments during lunch which really upset my sister and her guests; her customer service skills are non existent and she got all bills wrong and then blamed customers for her errors. She treated customers as ifshe was doing them a favour when customers pay a considerable amount to be there. I definitely can say I had never experienced such a terrible customer service in my life to the date I was in this place. I would not even recommend this place to my worst enemy.
We had a lovely couple of days here. Rooms and hotel really clean and comfortable, and the views and overall setting are spectacular. Only negative is that the customer service and management need to be improved. Breakfast and dinner were poorly staffed and whilst the staff were trying their best, they were rushed off their feet and everything took a while. This is not the fault of the service staff but requires better and more professional management. Otherwise, a lovely place and would stay again.
Very nice location with an enchanting views of the rolling hills. Large rooms with nice view, however rooms on third floor has limited view. The service is very good and the staff very friendly. Food at the restaurant is relatively expensive although it is quite good. The restaurant has a good selection of local wine, including their own Barbera. The hotel, restaurant, rooms, the large outdoor sitting areas and outdoor pool is very clean and well maintained. The Breakfast was good, typical Italian. All in all a very nice place to stay and a good location for exploring the area. We would hopefully return to the hotel on our next trip to Piedmont.
We spent one full week in this delightful resort in the Monferrato region. Throughout our stay we hosted various lunches and dinners with family and friends and both staff and owners did their utmost to satisfy all our needs and preferences. The hotel has all the modern amenities that one could expect and the rooms have enchanting views of the local rolling hills. The restaurant offers great traditional cuisine coupled with the right touch of culinary innovation and a well balanced menu. A highly recommended resort for visitors to this characteristic area of Italy and one that we look forward to return to in the future.
We were having a week leisure tour of piedmont and this place was recommended to us so warmly that we booked it for 2 nights. Chiara the owner was the one to greet us and she is an amazing and pleasant host. Apart from having this hotel in the middle of the fields she and her family are also making great wines that you can drink and taste on place (I bought a big salami and some bottles to take home) We were there at the beginning of the season so the place was not fool and it was still too cold to use the pool. this is a place for tranquility for resting and reading though it is a good spot to drive around piedmont. The rooms were big consisting of 2 rooms Dinner in the hotel is tasty and highly recommended. Chiara helped us in planning our itinerary around the area . I'm still eating today the amazing salami I bought there what makes me eager to return. Thank you Chiara you have an amazing place we loved it…
On arrival we were warmly greeted by the charming owner of this delightful hotel.The decor of the whole property is of a high standard. A delightful outside seating area for lunch and enjoy the wonderful rural views . There is a wonderful tranquility to this hotel. A super immaculate swimming pool. The evening meal was absolutely wonderful with highly skilled chef and staff. Highly recommended.
Dear Chiara and family, Just want to thank you for the superb stay we had two weeks ago. Everything was a great ‘WOW’ for us .... the room and bathroom very spacious, a stunning view on the vineyards and fields.... the restaurant was ‘TOP’... the dishes outstanding!!!! And of course the Spinerola wine ... excellent. We enjoyed so much the charming places on the property to relax, to read a book, etc. The rocking terrace chairs stole our heart too🤗 And you have a fantatic staff!!!!! We certainly are coming back, can’t wait 😃😃😃😃
My husband and I just returned from a 3 week trip to Italy. We spent our last 3 nights here and I'm still in awe over how beautiful and peaceful this place is. The views are stunning. The service was excellent. I highly recommend you schedule a wine tasting if you have the time. What a great experience! We had planned to visit other towns while there and ended up never leaving the hotel. The food was also incredible. If you're looking to recharge, this is the place to do it. Thank you so much for a wonderful stay! I can't wait to return again one day.
Great hotel restaurant in Piemonte. Fantastic staff and great food. Big swimming pool with view over the hills of Moncalvo with grapevines, sunflowers,... Family business run as professionals, warm and top efficiency combined.
Landed here by chance and it turned out to be the most beautiful part of our roadtrip. Wonderful old house. Charming and caring host (grazie, Chiara and the whole team). Mouthwatering cuisine and fantastic wines. We'll definitely be back. <3