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Grand Bay Beach Resort

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Grand Bay Beach Resort
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387 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Dumfries and Galloway, United Kingdom
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

This hotel is wonderful. The staff are just the lovely and cannot do enough for you the company should really be so proud of them all. Whenever there was any issue or you needed anything they could not do enough to make you happy. I'm very puzzled by any bad reviews on the staff!! We were there the very last... More 

Helpful?
Thank fmdum
GiannoulisHotels, Γενικός Διευθυντής at Grand Bay Beach Resort, responded to this review

Dear fmdum, Thank you so much for taking time to review our Grand Bay Beach Resort also. After all these kind words and compliments we have nothing more to say but a big “Thank You”. The management and the staff of our resort wishes you all the best and they are looking forward to your next arrival which you have... More 

Witham, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

lovely hotel, very clean, variety of food but only ever warm not hot, location good, stayed all inclusive for 10 nights with wife and brother in law, made very welcome, staff good and easy to get info when wanted, amazing sea views, very stony beach but we had aqua shoes that made it easier and less of a problem, would... More 

Helpful?
Thank rywhthd
GiannoulisHotels, Γενικός Διευθυντής at Grand Bay Beach Resort, responded to this review

Dear rywhthd, Thank you very much for your review and for all of your comments. Regarding your notice about the mini bar, we would like to inform that the consumptions of the products of the mini bar are under an extra charge. Furthermore, a detailed description of our all inclusive and ultra all inclusive board basis programs are available on... More 

Level Contributor
3 reviews
Reviewed 21 October 2016

Great hotel, and really friendly staff. NOTHING was too much trouble for them. We went away with family and it was my brother-in-laws birthday, and someone saw us giving him cards at breakfast before we went out for the day. when we returned, there was a birthday cake in his room- how lovely was that? It wasn't only the staff... More 

Helpful?
Thank Gill C
GiannoulisHotels, Γενικός Διευθυντής at Grand Bay Beach Resort, responded to this review

Dear Gill C, Thank you so much for your lovely review and for all of your compliments. It was our honor to celebrate your brother-in-laws birthday here with us and we hope that we will celebrate all of your upcoming birthdays together. The management and the staff of our resort wishes you all the best and they are looking forward... More 

1 review
Reviewed 15 October 2016

Great place to relax and enjoy. Junior suite with a sea view was a amazing. Service was very good and stuff was friendly. Room was very clean and it was really nice, when they brought for us a wine bottle and fruit basket to room.

Helpful?
Thank Susanna S
GiannoulisHotels, Γενικός Διευθυντής at Grand Bay Beach Resort, responded to this review

Dear Susanna S, Thank you very much for your review and for your excellent scoring! We are glad to learn that you had a pleasant stay in our resort and we hope that you will give us the chance to welcoming you again in the near future. Best regards, The management More 

Bristol, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 September 2016 via mobile

From the day we arrived we had a great welcome the rooms are so clean we stayed in a junior suit direct pool access we were all inclusive ultra. On the second night we told the manager Spiros how great his hotel was and what great staff he had spyros panos giannis and George made our holiday when they were... More 

Helpful?
2 Thank jue59
GiannoulisHotels, General Manager at Grand Bay Beach Resort, responded to this review

Dear jue59, Thank you so much for your lovely review and about choosing to spend your summer vacations here with us. It was our honor to meet you and your friends in personal during your stay and we hope to see all of you again in the near future. Best regards, The management. More 

Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 September 2016

Positives - Highly recommend Junior Suite with direct pool access - best rooms by far as located right near the quiet pool bar. - The sea view rooms have the most beatiful views - which make it all worthwhile. - Staff are extremely helpful and friendly - Room was extremely clean and the maids did a fantastic job every day... More 

Helpful?
Thank Jodstack
GiannoulisHotels, General Manager at Grand Bay Beach Resort, responded to this review

Dear Jodstack, Thank you very much for your review and for all of your comments. Taking the advantage about the distance of the airport, we would like to notice that our resort’s area located about 30 minutes drive from the nearest Chania International airport and 2 hours’ drive from Heraklion International airport. Moreover, we would like to notice that we... More 

Vienna, Austria
Level Contributor
436 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 455 helpful votes
Reviewed 7 September 2016

Awful hotel and management. I have sent the hotel management 2 emails about the issues we encountered during our stay but they do not bother to reply. Our main issue was we booked and paid in advance for a Beachfront Junior Suite with Sharing Pool but were given a small dark room at the back of the hotel. This was... More 

Helpful?
4 Thank runsammie
GiannoulisHotels, General Manager at Grand Bay Beach Resort, responded to this review

Dear runsammie, Thank you very much for your review and for all of your notices. Firstly, we would like to apologize, once again for this unexpected issue faced with your reservation. However, as you have already notice, we have done our best in order to find a suitable solution for your needs and to compensate you about this inconvenience. Furthermore,... More 

Stavanger Municipality, Norway
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 August 2016 via mobile

We came here at 4am and they had fixed us a meal at the room and a bottle of wine! What a way to start our vacation after a long trip. Even if we had to have another room the first night we just love being here from the beginning to the end! Amazing service from everyone who works there.... More 

Helpful?
Thank Pernille N
GiannoulisHotels, General Manager at Grand Bay Beach Resort, responded to this review

Dear Pernille N, We thank you kindly for all of your kind words and about choosing our resort to spend your summer vacations. We are really proud about we manage to provide you the best holiday experience. Furthermore, we would like to thank you for the beautiful sharing photos and to inform you that we are already looking forward to... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 July 2016 via mobile

Outdoor dining area with a seaview was awesome! Good food with lots of variety! Rooms were very nice. A high hill nearby for running in the mornings and nice view to the village from the top. Gym was ok too. Fresh orange juice at breakfast was awesome! Staff friendly, especially the man serving coffee at breakfast!

Helpful?
1 Thank Reissumiesheta
GiannoulisHotels, General Manager at Grand Bay Beach Resort, responded to this review

Dear Heta N, Thank you so much for your lovely review and for all of you kind words about our staff and our served food. The management and the staff of our resort whishes you all the best and they are looking forward to welcoming you again in the near future. Best regards The management. More 

Stockholm, Sweden
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 20 July 2016 via mobile

When we made this reservation we had some problems knowing what kind of room we should reserve but the room we got was perfekt with direct pool acces ( se enclosed very unproffesional film:)) unfortunately our Friends didnt get the room they had paid and reserved so we strongly recommend that you check direct with the Hotel that you have... More 

Helpful?
Thank MickeHagis
GiannoulisHotels, General Manager at Grand Bay Beach Resort, responded to this review

Dear MickeHagis, Thank you very much for your review and for the sharing photo. Firstly, please accept our apologies for the one night room type relocation of your friends, but as you notice during your stay we have done our best in order to provide to you a pleasant stay. We are looking forward to welcoming you again in the... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Like an island within an island, this is GRAND BAY BEACH RESORT. Understated design, attention to detail, instinctive hospitality, tasteful food and a personalised approach are only a few of the ingredients which make our small "island" a very special getaway, ideal for those who seek tranquillity and calmness, excellent cuisine, and upgraded spaces and services.GRAND BAY BEACH RESORT is located directly on the 3 km long beach of the scenic fishing village of Kolymbari, amongst scenery of unparalleled beauty, and near settlements that retain their traditional Cretan character, just 23 km west of the most picturesque town of Crete, Chania and about 35km away from its international airport. ... more   less 

Additional Information about Grand Bay Beach Resort

Address: Kolymbari, Platanias, Crete 73006, Greece
Region: Greece > Crete > Chania Prefecture > Platanias > Kolymbari
Price Range: RM436 - RM1,133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Bay Beach Resort 4*
Number of rooms: 70
Reservation Options:
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Also Known As:
Grand Bay Beach Hotel Chania Town
Grand Bay Beach Resort Kolymbari, Crete - Chania
Hotel Style:
#2 On the Beach Hotel in Kolymbari
#2 Luxury Hotel in Kolymbari
#6 Romantic Hotel in Kolymbari
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bay Beach Resort staff and other travellers.
14 questions
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Questions? Get answers from Grand Bay Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“sea view rooms”
 of 5 bubbles rywhthd, 31 Oct 2016 | Read review
“Junior Suite with direct pool access”
  • View from Junior Suite with direct pool access
 of 5 bubbles Jodstack, 14 Sep 2016 | Read review
“Sea view is a must!!”
  • View across to the monastery from balcony.
 of 5 bubbles 369geraintt, 8 May 2016 | Read review
“No for a room with garden view ! The rooms are very dark . Be careful with room 102 , the toilet is under the stairs !”
 of 5 bubbles MagMag20142015, 14 Sep 2015 | Read review
“Ocean view rooms are best”
 of 5 bubbles eyeofpapas, 6 Sep 2015 | Read review
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