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Banyan Tree Samui

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1,283 Reviews from our TripAdvisor Community

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Showing 986: English reviews
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Reviewed 1 week ago

It was a family visit, and each one of us enjoyed it to the fullest, despite the bad weather. It was raining throughout our stay but the staff was so friendly and helpful, we felt pampered and very well cared for. Because of the rain, they have provided the otherwise paid activity - Rain forest experience, for free. It was...

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Helpful?
Thank Kalin S
Management response:

Dear Kalin S, Greetings from Banyan Tree Samui, your Sanctuary for the Senses! Thank you for choosing our resort for your recent stay with us and for taking the time to give us your feedback. I am delighted to read that you had a relaxing and rejuvenating holiday despite the inclement weather we experienced while you were here. Although the...

Mumbai (Bombay), India
Reviewed 1 week ago

Very beautiful experience lovely service! Being our anniversary they gave us a lovely cake and flower arrangements. They even got us little gifts everyday and accommodated our preferences Awesome hotel thank you sooooo miss it

Review collected in partnership with Banyan Tree
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1Thank sanahseth4
Management response:

Dear sanahseth4, Greetings from sunny Samui! Thank you for choosing our resort to celebrate your anniversary. Our team works tirelessly to deliver exceptional service to each of our guests and I am pleased to read that your Villa Host as well as our entire team were able to cater to your each and every need. We strive to create bespoke...

London, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed here for 6 nights. Great things: the view from the Villa was utterly fantastic, the staff were very attentive and friendly (our villa host Kik was fab); service was faultless; the spa was superb and dinner at Saffron was really excellent. The not so great things: no bath in the villa despite this being advertised (we were told...

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Helpful?
2Thank ClaireyDA1
Management response:

Dear ClaireyDA1, Greetings from Banyan Tree Samui! Thank you for choosing our resort for your recent stay and for sharing your comments with us. I am delighted to read that your stay with us was relaxing and rejuvenating, and that you found the view from your villa to be fantastic. As a Banyan Tree property, we strive to deliver service...

Taipei
Reviewed 2 weeks ago

next time i will choose banyan tree, when i go to samui again. my family had a great time and we start missing now. everything is good, just the air conditioner was noise, i can not slept well in the quiet night.

Review collected in partnership with Banyan Tree
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Helpful?
1Thank Benny0711
Management response:

Dear Benny0711, Thank you for choosing Banyan Tree Samui for your recent visit to Samui. I am pleased to read that your overall experience was wonderful and that you and your family were able to escape for a rejuvenating holiday in paradise. It is comments such as yours that provide continued motivation for our entire team to deliver the highest...

Beijing
Reviewed 3 weeks ago

Beautiful sea view, clean house, friendly employee, comfortable environment, good breakfast. Valuable come again. Kids like here also. The road outside the hotel to the main is not good enough, need car for transportation.

Review collected in partnership with Banyan Tree
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Helpful?
2Thank 485zhengz
Management response:

Dear 485zhengz, Thank you for your recent stay with us and for sharing your comments. From the comfort and cleanliness of your pool villa overlooking our private bay out to the Gulf of Thailand to the warm, attentive service from your Chinese Villa Host and our entire team to the variety of cuisine at our breakfast buffet at The Edge;...

Ilkley
Reviewed 3 weeks ago via mobile

After wanting to stay at a Banyan Tree for a long time, this property certainly lived up to my expectations. The staff are, as other reviewers have mentioned, phenomenal! My husband and I have stayed in many 5* hotels and we have never experienced such a professional and friendly team. Our villa Host Amy was Exceptional. Their signature restaurant Saffron...

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Helpful?
2Thank Rebecca H
Management response:

Dear Rebecca H, Thank you for your recent stay with us and for sharing your comments. I am thrilled to read that your long-awaited stay exceeded your expectations and that you enjoyed your time at our Sanctuary for the Senses! As seasoned travelers to luxury properties around the globe, we deeply appreciate the praise given to the service provided to...

Melun, France
Reviewed 4 weeks ago via mobile

We are staying in a de-luxe pool villa and couldn't be happier. Because of the bad weather we were planning on cancelling last week but so glad we didn't. The weather currently is warm around high 20's. The villa, food, staff are fabulous. From the delightful Tai who cleans our room, dining staff, beach guys to Sai who is our...

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Helpful?
1Thank Maz W
Management response:

Dear Maz W, Greetings from sunny Samui! Thank you for choosing our resort for your recent holiday and for taking the time to share such wonderful comments. I am delighted that you and your husband are having a relaxing and rejuvenating stay with us and that you found our resort to be exceptional overall. As a Banyan Tree property, we...

Accra
Reviewed 4 weeks ago via mobile

This is a 5* resort without any doubt. Their architecture and furnishings are simply beautiful, the view is spectacular, spa is great, yoga is superb (Vikram, the teacher, is the only resort teacher I've met that has never tried to shorten the exercise time!) and food is very good too although the breakfast has too many sweet options and less...

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Helpful?
Thank sister-karamazov
Management response:

Dear sister-karamazov, Thank you for your recent stay with us. I am delighted to read that our scenic location, private beach, complimentary yoga classes, and design of our villas combined to create a memorable stay for you. However, I regret to read of the negative comments you have shared. I have investigated the points with our team in order to...

Bedfordshire
Reviewed 5 weeks ago via mobile

Where do I start. Having been to many lovely places we think this is probably our favourite to date. I booked this hotel 9 months ago and as money became more prevalent I have upgraded things over the past months. First of all we were lucky enough to upgrade the flight to Emirates business class which has made so much...

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Helpful?
3Thank Richard M
Management response:

Dear Richard M, Greetings from Banyan Tree Samui, your Sanctuary for the Senses! Thank you for your stay with us recently and for taking the time to extend your feedback. I am thrilled to hear that your experience at our resort left a lasting impression on you. Your Villa Host, Sai, and our entire team are dedicated toward creating memorable...

San Francisco, California
Reviewed 5 weeks ago

From the moment of your arrival you are treated as royalty. For us it was even before since they sent a complimentary luxury car to pick us up. Our accommodations were a private villa with living room, bedroom, bathroom opening up to an outdoor shower, private pool, terrace and with views of mountains and water. Stunning decor and highest quality...

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2Thank JVDZ7
Management response:

Dear JVDZ7, Thank you for choosing Banyan Tree Samui for your recent visit to Samui to celebrate your anniversary. I am pleased to read that your overall experience was wonderful and that you were able to escape for a rejuvenating holiday in paradise. It is great that your needs were met in a timely manner and that you were able...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
Official Description (provided by the hotel)
Set on a pristine private beach, the 88 all-pool villa Banyan Tree Samui features the best elements of a tropical getaway with the convenience of being just 19 km from Samui International Airport. Overlooking the sapphire waters of scenic Lamai Bay, the resort is nestled in a series of cascading terraces on a private hill cove in the south-eastern coast of Koh Samui. ... more   less 

Additional Information about Banyan Tree Samui

Address: 99/9 Moo 4, Lamai Beach, Maret, Ko Samui 84310, Thailand
Region: Thailand > Surat Thani Province > Ko Samui > Maret > Lamai Beach
Price Range: RM2,608 - RM4,571 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Samui 5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Banyan Tree Samui Hotel Koh Samui
Banyan Tree Samui Ko Samui/Lamai Beach
Hotel Style:
#1 Luxury Hotel in Lamai Beach
#1 On the Beach Hotel in Lamai Beach
#1 Spa Hotel in Lamai Beach
#3 Romantic Hotel in Lamai Beach
#5 Family Hotel in Lamai Beach
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Questions & Answers

Here's what travellers have asked, with answers from Banyan Tree Samui staff and other travellers.
24 questions
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Cardiff, United Kingdom

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Questions? Get answers from Banyan Tree Samui staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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5 of 5