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The Palms Hotel

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The Palms Hotel
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744 Reviews from our TripAdvisor Community

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Showing 607: English reviews
New Delhi, India
Reviewed 7 July 2015

Though it was a beach property, however the beach was not very clean. Rooms were well kept, food though had a wide variety but could have been a little more tastier. The cleanliness was upto the mark. The staff were friendly. Overall a nice property

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Helpful?
3Thank kbanerjee2015
CFH_GROUP, Guest Relations Manager at The Palms Hotel, responded to this review

Dear Guest, Thank you for your feedback following your stay at The Palms Beruwala. It is a pleasure to note that you enjoyed your stay whilst with us. Glad that you were happy with the unique ambiance and the Services that the resort had to offer. We do hope that you will continue to patronize The Palms Beruwala to enjoy...

Reviewed 5 July 2015 via mobile

Just returned from The Palms and i must say the service and attentiveness of the staff was first class. I travelled alone and they made me feel very welcome. The Management were professional and courteous, the Housekeeper,Restaurant Manager,Front of House Managerand their staff. There was an extensive variety of food to cater for all nationalities at all meal times. The...

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Helpful?
6Thank dianecapricorn
CFH_GROUP, Guest Relations Manager at The Palms Hotel, responded to this review

Dear Guest, Thank you for sharing your memorable experience with the TripAdvisor community. We are glad to learn that we exceeded your expectations and managed to deliver a amazing experience to you. Thank you for the lovely remarks about food choices, attractions and our staff service attitude, the overall hotel appearance and quality of amenities. It has been a pleasure...

Dubai, Dubai, United Arab Emirates
Reviewed 29 June 2015 via mobile

One of our great destination in our Srilanka tour. We enjoyed this lovely property with its great location on the beach. Watching the sunset is something not to be missed when u r staying there People there are friendly and rooms are in a good condition.

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6Thank Mazen1984
CFH_GROUP, Guest Relations Manager at The Palms Hotel, responded to this review

Dear Guest, Thank you for taking the time to write such a great review of us on TripAdvisor! As it is from your feedback that we will be able to uphold our commitment to excellence.Your complimentary remarks, most especially regarding our staff and welcome impression were definitely a delight to read. We as a team take great pride to provide...

Hornchurch, United Kingdom
Reviewed 27 June 2015

This was my second visit to the Palms and delighted to say the standard of this hotel has not dropped. What makes this hotel tick is the staff totally professional and so friendly. The food is great with the dahl's being the star of the show. The rooms are comfortable & spacious with good views across the Indian Ocean. The...

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Helpful?
4Thank Paul A
CFH_GROUP, Guest Relations Manager at The Palms Hotel, responded to this review

Dear Guest, First of all, we would like to thank you for taking the time to write your feedback as is it very valuable to us. We are delighted that you were so pleased with our facilities. Our staff is dedicated to making your stay memorable, and puts a lot of effort into it. It is wonderful to hear from...

London, United Kingdom
Reviewed 21 June 2015

We have just home after a wonderful holiday at The Palms. Our holiday started the moment we stepped out of the car to be greeted by Ruchira and her lovely staff a welcomed cup of tea was waiting for us, then to our favourite room as usual immaculate cleaned by Nandana and a lovely vase of flowers from Kanthi the...

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2Thank Peggy B
CFH_GROUP, Guest Relations Manager at The Palms Hotel, responded to this review

Dear Guest, We are delighted you enjoyed your stay with us and thank you for the feedback! It is wonderful to hear from our valued repeat guests and appreciate your continued patronage. I certainly hope that The Palms Beruwala has contributed for some fond memories that you can hold dearly. We look forward to seeing you again soon. Thank You...

Coimbatore, India
Reviewed 18 June 2015

Friendly staff, Prompt service, great food and the evening entertainment at the hotel made our stay memorable.. yes, I would recommend this place to any one- we may even go back to the same hotel The Palms again for our holiday.

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4Thank UmaMohanraj
CFH_GROUP, Guest Relations Manager at The Palms Hotel, responded to this review

Dear Guest, Thank you for your feedback following your stay at The Palms Beruwala. It is a pleasure to note that you enjoyed your stay whilst with us. Glad that you were happy with the unique ambiance and the Services that the resort had to offer. We do hope that you will continue to patronize The Palms Beruwala to enjoy...

Reviewed 13 June 2015

We have just returned from a fabulous 16 day holiday at The Palms.From the moment we arrived we felt very welcome. The whole hotel was spotlessly clean and the variety of food was excellent. There was good entertainment every evening. Our room was ideally situated close to all amenities and our Room Boy, Nandana, amazed us with his artistic talents.It...

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6Thank Alan D
CFH_GROUP, Guest Relations Manager at The Palms Hotel, responded to this review

Dear Guest, Thank you for the time devoted in posting a valuable feedback on Trip advisor following your stay with us at The Palms Beruwala. We are indeed delighted to note of your generous endorsement specifically on the unique ambiance setting of the location coupled with the overall facilities and the services the resort had to offer during your stay...

Reviewed 8 June 2015

We were in this hotel in month of May.Me and my family really enjoyed our holiday throughout our stay at The Palms.Let me tell about the location first.Superb location.They do have huge front and the back garden.Lot of trees around the hotel.beautiful.lot of birds,squirrels.and iguanas here.We took so many pictures. The Food was delicious.We love srilankan authentic food.so we really...

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Helpful?
6Thank Mohamed M
CFH_GROUP, Guest Relations Manager at The Palms Hotel, responded to this review

Dear Guest, Thank you for the time devoted in posting a valuable feedback on Tripadvisor following your stay with us at The Palms Beruwala. We are indeed delighted to note of your generous endorsement specifically on the unique ambiance setting of the location coupled with the overall facilities and the services the resort had to offer during your stay with...

Colombo, Sri Lanka
Reviewed 3 June 2015

We planed to go to Palms for our wedding anniversary It was my first visit to the Palms , one my good friend recommended this beautiful place we got a lovely garden and sea view .Magnificent view from my room , it was 309, Cozy linen , Clean bath room , lovely fruit basket , tea coffee on complimentary ,...

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Helpful?
4Thank Kurt M
CFH_GROUP, Guest Relations Manager at The Palms Hotel, responded to this review

Dear Guest, Thank you for acknowledging the positive elements of your stay, as it is from your feedback that we will be able to uphold our commitment to excellence. Your complimentary remarks, most especially regarding our staff and welcome impression were definitely a delight to read. We as a team take great pride to provide exceptional service and it is...

Matugama, Sri Lanka
Reviewed 2 June 2015

The Palms hotel is situated in a very beautiful location. The beach is marvelous and you are in walking distance from other entertaining events like Jet Skiing, Surfing, Boat rides, etc. The hotel is also beautiful and the rooms are very good. Have a large pool and the deep end is not that deep. The service is friendly and good....

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Helpful?
3Thank RavinduRW
CFH_GROUP, Guest Relations Manager at The Palms Hotel, responded to this review

Dear Guest, First of all, we would like to thank you for taking the time to write your feedback as is it very valuable to us. I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting

Additional Information about The Palms Hotel

Address: Moragalla, Beruwala 0034, Sri Lanka
Region: Sri Lanka > Western Province > Beruwala
Price Range: RM435 - RM844 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palms Hotel 4*
Number of rooms: 106
Reservation Options:
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Also Known As:
Palms Hotel Beruwela
The Palms Hotel Sri Lanka/Beruwala
Hotel Style:
#4 On the Beach Hotel in Beruwala
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Questions & Answers

Here's what travellers have asked, with answers from The Palms Hotel staff and other travellers.
37 questions
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Questions? Get answers from The Palms Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Sea View Upper Room From Left Wing”
 of 5 bubbles MarkNut, 21 Feb 2017 | Read review
“Our room was on the first floor with a wonderful view.”
 of 5 bubbles sue15Aber, 20 Feb 2017 | Read review
“All rooms are balcony sea views”
  • Sunset from our balcony
  • Hotel garden, beyond the Pam trees is the Indian ocean
 of 5 bubbles Alyhels, 15 Feb 2017 | Read review
“Ground Floor”
 of 5 bubbles gpunsiri, 4 Feb 2017 | Read review
“We enjoyed being on the lawn with a view of the pool & ocean”
 of 5 bubbles m0iramc, 4 Feb 2017 | Read review
5 of 5