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Panorama Hotel

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Traveller (1641)
Pool & Beach (385)
Room & Suite (326)
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About

#1 of 2 hotels in Galatas
Location
Cleanliness
Service
Value
Travellers' Choice
Taken from classical Greek, the hotel’s name Panorama indicates exactly its basic characteristic, which is, its magnificent-all round views of the bay of Chania and the historic islet of Thodorou, just opposite. This exclusive and luxurious beach hotel, built in the early 80’s and totally refurbished during year 2000, is situated 5 Km from the most picturesque town of Crete, Chania and about 20 Km from its international Airport. The famous Samaria Gorge is only 30 Km away, while the spectacular White Mountains of Crete overlooking the green valleys surrounding the hotel. The hotel has only recently been tastefully renovated. Greek island themes, Cretan ceramics and beautiful pastel paint-works combined together, reflect the island’s rich history. The layout consists of a 3-floor main building with 138 rooms, a section for families with 26 rooms and the executive wing of 35 rooms located harmoniously within Panorama’s landscaped gardens in a prime location.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Entertainment staff
Kids stay free
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Evening entertainment
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Baggage storage
Gift shop
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Dining area
Private balcony
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Room service
Safe
Telephone
Refrigerator
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
Languages Spoken
English, French, German, Greek and 1 more

Location

Galatas, Crete 731 10 Greece
Name/address in local language
Panorama Hotel
1,030Review126Q+A100Room tips
Traveller rating
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Soph wrote a review 2 Mar
Worcester, United Kingdom30 contributions9 helpful votes
+1
The hotel was really lovely and the staff were so helpful. We were upgraded to a premium room with a swim up pool which we loved. The lady who worked behind the bar in the premium area was so kind and helpful, offering advice of places to go and things to see. There was entertainment some of the nights which was enjoyable, the food had pretty much something for everyone. The pool bar served gyros which my boyfriend enjoyed. There is a beach across the road, there isn't much there but it is very easy to get the bus and travel into town or a larger beach. The local harbour was gorgeous and we enjoyed eating our evening meal overlooking the views. Would definitely return here.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nektarios Vergerakis, Sales at Panorama Hotel
Responded 2 weeks ago
Thank you so much for taking the time to write a review and share your experience. Our team works hard to ensure our guests are taken care of and it always thrills us to hear from happy customers! :) Once again, thank you for the feedback; we look forward to welcoming you again to the Leptos Panorama soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reprehensor wrote a review Feb 2024
6 contributions11 helpful votes
My wife and I stayed at the Panorama Hotel just outside Chania, during mid-September 2023, and chose the all-inclusive (AI) package with a full sea view. We were pleasantly surprised to find we were also in the smaller Blue Wing which entitled us to use of a small exclusive pool and bar, see below. The hotel is set above the sea and has splendid views from many areas, such as the pool, the restaurant and many of the rooms. The staff are attentive and efficient and maintained a high standard of cleanliness for the rooms and public areas. ****************************************************************************** The food was generally good with plenty of meat choices although the vegetables, salads and accompaniments were often limited in extent. All-inclusive wines which were very palatable and water were served without delay after being seated. Tables were promptly cleared and reset, so even at busy times, at least a table could usually be found quickly. There are splendid views of the sea and surrounding area from the restaurant . As we discovered, staying in the Blue Wing permitted us to take breakfast at the main pool bar which was quite adequate, not busy and friendly, with some extra treats. ********************************************************************************** The food in the main restaurant was not hot at the best of times and the self-service plates were usually stone cold. The self service area was too small and cramped leading to congestion and queues, allowing the food to become even colder by the time diners were able to return to their table. Unfortunately, there were several cats allowed to parade around the main restaurant and it was not pleasant to see cats doing what cats do whilst we were eating. Smoking is still allowed in restaurants here apparently, as several diners took an after-dinner cigarette. I would prefer a smoke free environment whilst enjoying a meal and was surprised that generally accepted international rules regarding smoking are not applied here. The AI package did seem to be somewhat limited regarding choice of drinks, with many only available at extra cost and the available snacks were rather insubstantial; such as cakes or small sandwiches. ********************************************************************************** Lower down there was the small Blue Wing exclusive pool and bar for “Adults Only”, with subdued music and a restful atmosphere (traffic noise permitting). The area was managed by the Admirable Betty, a well-informed local lady, who provided excellent service, kept the area neat and tidy and provided us with cold flannels, etc. The Admirable Betty, it should also be noted, mixed the best Pina Colada tasted in Crete. **********************************************************************************Although the hotel is built on higher ground and offers excellent views, there is a busy main road running along the coast just below the Blue Wing. Sitting on the balcony to enjoy the sea view, (which were charged at a premium), could be a very noisy experience. It seemed there were sea view rooms in the main complex, which are higher and further from the road and obviously quieter. TUI do not seem to offer these on their booking details. There was also intrusive traffic noise at the exclusive pool mentioned above which did disrupt the peaceful ambiance somewhat. Entertainment was limited and the programme of one particular act was heard several times, as the duo performing did so at a neighbouring property on various other evenings. There were other, locally inspired events which were well received we understand, but we did not stay up for those ********************************************************************************* Buses to Chania run frequently from the hotel gates to Chania old town and back, stopping on the way at some nice local beaches which offer sunbeds and cafés. Tickets are available from the hotel. The service seems to run well into the evening, but of course it is better to check before setting off. It is too far to walk into Chania centre comfortably and although it is possible to walk both ways from the hotel along the coastal road to local shops and beaches, an evening stroll was marred by the continual heavy traffic using the road. There is a small, pretty fishing harbour virtually opposite the hotel with a tiny chapel open to the public and well worth a visit. ********************************************************************************** Farther afield are the ancient city of Knossos, the excellent museum in Heraklion and more general island experiences via organised trips, available from TUI or locally, or even hire a car. I felt the Panorama was enjoyable for a first visit, but not a hotel justifying a return.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nektarios Vergerakis, Sales at Panorama Hotel
Responded 11 Feb 2024
Thank you so much for taking the time to write a review and share your experience. Our team works hard to ensure our guests are taken care of and it always thrills us to hear from happy customers! :) Once again, thank you for the feedback; we look forward to welcoming you again to the Leptos Panorama soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LorettaTill wrote a review Dec 2023
Walsall, United Kingdom294 contributions128 helpful votes
+1
This review is a bit late because we went in August 2023. For two weeks.. this is our third stay. In a swim up room adult area . views are breathtaking Still friendly staff on arrival . Maids fantastic and pleasant .clean hotel. Food and drink was varied every day . Pizzas lovely’ so yet again when we got back to England we booked again 6th August 2024 for two weeks . This will be our fourth time we have never gone back to a hotel this many times . And we have been going to Greece for over 20 years . Very highly. Recommend this hotel. Wonderful staff . There is a bus stop just outside the hotel and it will take you to Chania town . There are some restaurants outside the hotel. And some shops not many though. . A Pebble Beach just over the road. But a five minute walk down, the road is a lovely sandy beach. We can’t wait to see you all again 😁😁
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Nektarios Vergerakis, Sales at Panorama Hotel
Responded 7 Jan 2024
Dear Mrs. Till, Thank you for taking the time to write a review and share your experience and no it's never too late! We look forward to welcoming you again to the Leptos Panorama in August.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michelle J wrote a review Nov 2023
Hastings, United Kingdom17 contributions3 helpful votes
+1
Lovely clean hotel. Conveniently located. Good food, and well cooked but not if you want burgers, chips and nuggets every day. Family of 3 adults sharing and the 3rd bed is a sofa bed suited to a smaller person. Reasonable hair dryer and good tea making facilities. I would definitely recommend this hotel and we had a lovely holiday here.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: We went in October and it was very calm. Lots of Scandinavian guests who were very nice. Trips...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nektarios Vergerakis, Sales at Panorama Hotel
Responded 13 Nov 2023
Dear Michelle, Thank you so much for taking the time to fill out our survey and share your experience. Our team works hard to ensure our guests' satisfaction, and we appreciate your comments. Once again, thank you for the feedback and we look forward to welcoming you again to the Leptos Panorama soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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40travelqueen wrote a review Oct 2023
Coventry, United Kingdom16 contributions46 helpful votes
Had a lovely relaxing holiday at the panorama . Booked a sea view room in the adults area and were upgraded to swim up room. The room was large, spotless and plenty of storage. Really comfy bed The adults area was so peaceful and amazing views . Really comfy Sunbeds and plenty of sun parasols. The area had its own bar and served by the lovely Betty. She was amazing and couldn’t do enough for you. Every member of the panorama team were so friendly and always smiling . The other areas of the hotel were well kept and also had amazing views around the pools . The outside restaurant was such a lovely experience to have lunch and dinner. Its just like being in a Greek taverna . I would say this hotel restaurant experience has been our favourite of all the hotels we have been to purely for the views over looking the sea and not canteen like some hotels. Great servers and never had to wait for a drink. We will definitely book to return next year.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nektarios Vergerakis, Sales at Panorama Hotel
Responded 31 Oct 2023
Thank you for taking the time to write a review and share your experience. We told Betty how amazing you think she is and she's still floating on her own private cloud. As we plan every year one or more changes we'll hopefully be able to also pleasantly surprise you for your next stay at the Leptos Panorama!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nicola D wrote a review Oct 2023
Christchurch, United Kingdom3 contributions
+1
From the moment we arrived we were greeted by friendly staff, panoramic views, spectacular swim up room, delicious food & the best lunchboxes 😀. Special thanks to Betty & Georgia. We will return x
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Visit the old town. Bus leaves from outside hotel, get the ticket from hotel shop and/or the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nektarios Vergerakis, Sales at Panorama Hotel
Responded 2 Nov 2023
Dear Nicola, Thank you for taking the time to write a review, share your experience, and send your gratitude to Betty & Georgia for their excellent service. Since you promise to return, we take it for granted that we'll welcome you at your earliest convenience again to the Leptos Panorama!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nicky J wrote a review Oct 2023
3 contributions1 helpful vote
My husband and I stayed in the blue area of the hotel a week ago whilst my parents stayed in the main hotel. The hotel and grounds were stylish and immaculate - a really credit to the staff. The food was good with plenty of choice. The reception and bar staff were all helpful, friendly and polite and the concierge was particularly attentive and extremely polite. We used the public bus to visit Chania several times, which was very handy and efficient and we also walked there one day which took us about an hour. We walked to Agia Marina too, which took half an hour and offered nice beach bars. The restaurants and bars in both places were great, with plenty of choice. My only criticism is that my husband & I paid around £300 more than my parents to be in the area with the private pool and private sun loungers, but the sun was never on our patio at any time of the day so there was little point paying extra, as we still had to get up early and go to one of the other pools with everyone else to get a lounger in the sun. Furthermore, at the main pool bar, my parents were regularly given free drinks of their choice (they weren’t all inclusive) which we weren’t offered (although we could have complimentary draught beer at the smaller blue area pool), so again the extra we paid for the stay didn’t seem like money well spent. If we return, we will definitely just stay in the main hotel.
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Date of stay: October 2023Trip type: Travelled with family
Room Tip: Even though we were in Crete during the week 10-17 October, the weather was lovely and it was...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Nektarios Vergerakis, Sales at Panorama Hotel
Responded 29 Oct 2023
Dear Nicky, Thank you for taking the time to write a review and share your experience. We love your credits for the hotel overall and our staff and we regret for the sun but that's obviously one detail that is completely out of anyone's control, especially at the start and the end of each season. We definitely look forward to welcoming you again soon to the Leptos Panorama hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Becca H wrote a review Oct 2023
London, United Kingdom7 contributions
+1
Excellent hotel. Highly recommended if you are thinking of travelling to Crete. It has a stunning view of the sea, delicious food and lovely staff. I was only here for 4 nights and definitely should have booked longer! I'm writing this review while waiting for the coach to collect me and feeling super relaxed. I read two books during my stay, flopped on a sunbed, ate lots of yummy food, had some cocktails and had a good rest! Feeling rejuvenated.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: Definitely book a sea view room if you can!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nektarios Vergerakis, Sales at Panorama Hotel
Responded 29 Oct 2023
Thank you for taking the time to write a review and share your experience. We look forward to welcoming you again soon for your next rejuvenation session at the Leptos Panorama!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TREVORCRETE wrote a review Oct 2023
11 contributions14 helpful votes
Once again this year we traveled to Chania in Crete to enjoy the Panorama Hotel which is situated just outside the Town of Chania perched on top of a small cliff overlooking the fantastic bay of Galaţas where you enjoy unbelievable sunset’s This Hotel is certainly recommended by many for its friendly staff excellent selection of food and spotless cleanliness recently upgraded in many departments since our last visit ,and also will believe they will have further upgrades for 2024. We would recommend this Hotel for its situation and value for money and holiday facilities for everyone including evening entertainment most nights
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nektarios Vergerakis, Sales at Panorama Hotel
Responded 23 Oct 2023
Dear Trevor, Thank you for taking the time to write a review and share your experience. We'll keep this year's changes for next season as a surprise for your coming visit to the Leptos Panorama in 2024 ;)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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davidandhannah wrote a review Oct 2023
Banbury, United Kingdom256 contributions168 helpful votes
Nice hotel, good food, big pool, great position. Friendly staff. Stratos is a great ambassador for TUI. FOOD - we enjoyed. I imagine fussy eaters and children are not too well catered for, from what I can see. Also I know having warm food ( so not piping hot) is a Greek thing. But I would expect a freshly delivered dish of Mousakka to be better than like warm. RESTAURANT - One thing I hate and, almost incredulously the same thing happened in UK at the 5 Star Celtic Manor Hotel, as soon as you lift the last bit of food of your plate, your plate disappears, even if you haven't finished,and always before my partner has finished. So please wait for everyone at the table to finish. Only then is it acceptable to remove all the plates. It is not a race ROOMS No problems. POOL large. It's a bit cool. People reserving sunbeds. One day by 9:15 all sunbeds taken, so a hotel manager came out and removed a lot of towels. Well done to the hotel. This should be every day. LOCATION in quiet spot. A few shops and restaurant/bars nearby. Easy bus to Channia. Sandy beach 10 minutes walk.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nektarios Vergerakis, Sales at Panorama Hotel
Responded 23 Oct 2023
Dear Hannah & David, Thank you for taking the time to write a review and share your experience. Our team works hard to ensure our guests' satisfaction, and we appreciate your comments. Once again, thank you for the feedback and we look forward to welcoming you again to the Leptos Panorama soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
RM 641 - RM 1,170 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
panorama hotel crete, panorama chania, panorama hotel chania
LOCATION
GreeceCreteChania PrefectureGalatas
NUMBER OF ROOMS
199
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PANORAMA HOTEL: UPDATED 2024 Reviews, Price Comparison and 2,115 Photos (Galatas, Greece) - Tripadvisor

Frequently Asked Questions about Panorama Hotel
Which popular attractions are close to Panorama Hotel?
Nearby attractions include Field Idomenea (1.1 km).
What are some of the property amenities at Panorama Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Panorama Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Panorama Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Panorama Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Panorama Hotel?
Conveniently located restaurants include Oinomelo, Corinna Star Restaurant, and Salavantes - Garden Restaurant & bar.
Are there opportunities to exercise at Panorama Hotel?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Panorama Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Panorama Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Panorama Hotel?
The staff speaks multiple languages, including English, French, German, Italian, and Greek.
Are there any historical sites close to Panorama Hotel?
Many travellers enjoy visiting Firkas Fortress (4.8 km).