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Family Life Creta Paradise by Atlantica

#1 of 11 Hotels in Gerani
Certificate of Excellence
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14/05/2017 15/05/2017
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Family Life Creta Paradise by Atlantica
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859 Reviews from our TripAdvisor Community

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There are newer reviews for Family Life Creta Paradise by Atlantica
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Showing 657: English reviews
Sheffield, United Kingdom
Reviewed 3 November 2016 via mobile

We spent a week (18th October - 25th October) in this hotel. I think it all depends on your expectations. We had a sea view room 1210 and it was nice. Bathroom needed some update. Room was kept clean all the time. However, some room attendants were on the phone every time we passed them. It looked really unprofessional. Food...

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Helpful?
1Thank Egle_and_Ricardas
AtlanticaC_Paradise, General Manager at Family Life Creta Paradise by Atlantica, responded to this review

Good evening from Chania, Thank you for taking the time to tell us about your stay at Family Life Creta Paradise and your kind comments for entertainment team & cleanliness of the rooms. I am sorry that your experience did not meet in full your expectations. We appreciate the time you took to share your concerns, and it is our...

newport, wales
Reviewed 2 November 2016

This is our 5th time to this hotel. 2nd time this year. Greeted enthusiastically by staff. I had sent an email to the hotel before we arrived asking if we could possibly upgrade as the room we wanted was not available for an upgrade with Thomson. We were upgraded to a room next to our favourite room. Our own swim...

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5Thank jewellery1
AtlanticaC_Paradise, General Manager at Family Life Creta Paradise by Atlantica, responded to this review

Kalispera from Chania, We appreciate your comments regarding your 5th stay at Family Life Creta Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. The hotel continuously strives to meet your needs and expectations . Thank you for sharing your experience,...

Reviewed 31 October 2016

My partner and I visited the Creta paradise for 1 week at the beginning of October. We were welcomed to the hotel with an extremely fast check in, with snacks and a glass of bubbly which was a lovely touch. Our first impressions were good- the hotel looked smart and clean, and the reception staff were efficient. Our room was...

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4Thank sd1832014
AtlanticaC_Paradise, General Manager at Family Life Creta Paradise by Atlantica, responded to this review

Kalimera from Chania, Thank you very much for choosing Family Life Creta Paradise and for sharing your experiences with other travelers. We are pleased to see that you remember your holidays in such a nice way. Your kind words for the whole team is a big motivation to continue giving just the best to our guests also in summer 2017....

Reviewed 30 October 2016 via mobile

Booked this half term holiday for 1 week with husband & 15 yr old son. (Not a cheap holiday) Very excited as looked like a great resort, similar to a Sensatori or so I thought (which we have stayed at) Disappointed on arrival, hotel looked tired! We were however upgraded to a swim up room. Waste of time! Freezing cold....

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Helpful?
Thank Emma H
AtlanticaC_Paradise, General Manager at Family Life Creta Paradise by Atlantica, responded to this review

Dear Emma, Thank you for your feedback. We are sorry we have not met your expectations during your last stay at Family Life Creta Paradise. We will read your comments and do our best to ameliorate our services in the near future. We hope to have another chance in the future to offer you a better experience of Family Life...

Bodo, Norway
Reviewed 30 October 2016 via mobile

This is an perfect hotel for families with young kids. Great service. Lot of things to do for everyone. Great food for beeing an buffet. All inclusive drinks and snack are good. Except the red wine... Clean rooms. The beach is with round stones and is not a great place to bath. Sun beds are free though. If you don't...

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Helpful?
1Thank J H
AtlanticaC_Paradise, General Manager at Family Life Creta Paradise by Atlantica, responded to this review

Dear Guest, Thank you for letting us know how much you enjoyed your stay at Family Life Creta Paradise. We take great pride in making everyone feel welcomed. Satisfaction of our guests is our primary concern and we are very glad when we achieve a positive result. We look forward to seeing you on your next visit to Greece. Kind...

Surrey, United Kingdom
Reviewed 29 October 2016 via mobile

This was our second visit to Crete this year. After a wonderful, perfect week in July at .... 'The Island Hotel in Groves'. Im going to keep this short and point out a few truthful things...... We chose this hotel trusting it would be a great week with our 14 years old son. When we booked we were unaware that...

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1Thank s4sas
AtlanticaC_Paradise, General Manager at Family Life Creta Paradise by Atlantica, responded to this review

Dear Guest, Thank you for your feedback. We are sorry we have not met your expectations during your last stay at Family Life Creta Paradise. We will read your comments and do our best to ameliorate our services in the near future. We hope to have another chance in the future to offer you a better experience. Best regards Manos...

Reviewed 29 October 2016

All excited after a fantastic experience in Rhodes Atlantica only to be unimpressed by this visit, I have a 2 year old and I don't feel it suited children under 4 at least. Half the hotel was wrapped up for end of season and evening entertainment like Greek night cancelled as well as daytime activities and excursions. Food was reasonable...

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Thank Stephen M
AtlanticaC_Paradise, General Manager at Family Life Creta Paradise by Atlantica, responded to this review

Dear Stephen, Thank you for taking the time to tell us about your stay at Family Life Creta Paradise. I am sorry that your experience did not meet in full your expectations. Please allow me to express my sincerest apologies. At Family Life Creta Paradise we continuously strive to to meet your needs, therefore your feedback is very important to...

Reviewed 27 October 2016 via mobile

Modern looking but at closer inspection we see some tired aspects . I booked a swim up room . And yes I got one but what looks like the bad one of the lot avoid 1226 room no sun on the balcony and directly above the bar . Food was OK some cold food that should have been hot ....

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Thank Christopher C
AtlanticaC_Paradise, General Manager at Family Life Creta Paradise by Atlantica, responded to this review

Dear Christopher, Thank you for taking the time to share your feedback on Trip Advisor. We are quite concerned to read that your experience has not been exactly what you have expected and we would like to apologize for any inconvenience caused. Our guest feedback is invaluable to us and helps us to enhance the experience and address the finer...

Coventry, United Kingdom
Reviewed 27 October 2016

Okay, firstly, as you scroll further down this page, you'll see some more negative and critical reviews for this place...I am certain that these people stopped at a different hotel to the one we have just stayed in for 7 nights (from 18th October). Having read the reviews, we were a little concerned that we were going to be treated...

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4Thank JamieDMRGT
AtlanticaC_Paradise, General Manager at Family Life Creta Paradise by Atlantica, responded to this review

Dear Jamie, Thank you for sharing your amazing candid review following your recent stay at the Family Life Creta Paradise. I am delighted to learn that you had a great experience from the moment you step in the hotel. It is rewarding for us to learn that you enjoyed so many aspects of us and we are very proud of...

Doncaster
Reviewed 27 October 2016

We have just returned from a week all inclusive at this hotel. It was great. When we arrived we were handed fizz & nibbles. This made checking in so much more relaxed.We traveled as a couple and had booked a sea view room. The room was spacious and had a large settee in as well as a huge bed. The...

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1Thank paulaDoncaster
AtlanticaC_Paradise, General Manager at Family Life Creta Paradise by Atlantica, responded to this review

Dear Paula, Thank you for staying with us and for sharing your excellent feedback on Trip Advisor. I am very pleased to learn that you enjoyed your stay so much and found all our staff members amazing and smiley. It is also great to read that you liked the food and cleanliness. My team members and I are looking forward...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
True paradise! The charm of traditional cretan village with modern resort facilities. Ideal for families and couples!11 km from the beautiful town of Chania lies one of Crete’s preserved secrets, the beautiful beach resort of Atlantica Caldera Creta Paradise, situated on the graphic coastline of Platanias. ... more   less 

Additional Information about Family Life Creta Paradise by Atlantica

Address: Gerani Beach, Gerani, Crete 731 00, Greece (Formerly Atlantica Caldera Creta Paradise)
Region: Greece > Crete > Chania Prefecture > Gerani
Price Range: RM561 - RM996 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Family Life Creta Paradise by Atlantica 4*
Number of rooms: 285
Also Known As:
Atlantica Caldera Creta Paradise Hotel Gerani
Bravo Creta Paradise Platanias
Hotel Style:
#1 On the Beach Hotel in Gerani
#2 Romantic Hotel in Gerani
#4 Family Hotel in Gerani
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Questions & Answers

Here's what travellers have asked, with answers from Family Life Creta Paradise by Atlantica staff and other travellers.
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Questions? Get answers from Family Life Creta Paradise by Atlantica staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you just want a room stay in the main hotel away from the pool area to peace and quiet.”
Thanados, 19 Nov 2016 | Read review
“we went for a standard room instead of a swim up room which we preferred.”
alm107, 5 Nov 2016 | Read review
“We Moved 3 times and none of them were any good”
Vixter75, 4 Nov 2016 | Read review
“Swim up pool rooms are a must”
jewellery1, 2 Nov 2016 | Read review
“Spend a little more and get a swim-up or shared pool - well worth the money!”
JamieDMRGT, 27 Oct 2016 | Read review
5 of 5