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Gamboa Rainforest Resort

1,778 reviews
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Traveller (1488)
Room & Suite (313)
Pool & Beach (107)
Overview
  • Excellent28%
  • Very good40%
  • Average18%
  • Poor8%
  • Terrible6%
Travellers talk about
“chagres river”(224 reviews)
“monkey bar”(90 reviews)
“tour desk”(69 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
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Reviews (1,778)Write a Review
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561 - 565 of 1,365 reviews
Reviewed 6 January 2015

Im glad we stayed here but also glad it was only for 2 nights. Awesome setting. Nice property but past its prime. Infrastructure needs some updating. Service is poor. Our party had a total of 4 rooms, one was never cleaned or serviced by housekeeping....More

2  Thank mike m
Response from Jetzel M, Guest Relations Manager at Gamboa Rainforest ResortResponded 9 January 2015

We are very sorry to hear that your experience with us at Gamboa Rainforest Resort did not meet your expectations and I would like to thank you for taking the time to leave your comment. Please be assured that your comment is extremely valuable to...More

Reviewed 5 January 2015

We have to wait for more then 2 hours before the room was ready. In that time we have got some lunch. But that takes more than a hour to get our food. The dishes were dirty! and the food was cold!! It was really...More

3  Thank Selnik1972
Response from Jetzel M, Guest Relations Manager at Gamboa Rainforest ResortResponded 9 January 2015

We are very sorry to hear that your experience with us, did not meet your expectations and I would like to thank you also for taking the time to contact us with your feedback. Yours comments was already shared with our management team and I...More

Reviewed 5 January 2015

Stayed for 2 nights at the Gamboa Resort. Hotel is beautifully situated and we did the night tour and saw many animals around the property. However, the customer service was not very good and the rooms are musty and can be moldy. We had two...More

1  Thank jsg684
Response from Jetzel M, Guest Relations Manager at Gamboa Rainforest ResortResponded 9 January 2015

I would like to apologize on behalf of the hotel and its team for your stay. All your comments are very valuable for us, and will be taking the right corrective actions, and avoid from happening again. Once again please do accept my apologies and...More

Reviewed 4 January 2015 via mobile

My husband and I stayed for two nights and enjoyed the wonderful scenery. The location is hard to beat given but the hotel is a bit run down and could use improvements (bathroom had a stale smell), grounds not cleaned or maintained as would be...More

2  Thank Anna W
Response from Jetzel M, Guest Relations Manager at Gamboa Rainforest ResortResponded 9 January 2015

Thank you for your feedback, is very nice to read your comments all of them show positive and negative aspects of our hotel are a vital help to us for continue providing excellent service to our visitors. We took note of yours recommendations about the...More

Reviewed 4 January 2015

Honestly, I'm not sure where to even start. Well, I'll start with the good stuff which is (extremely) brief- wonderful setting, good tours, and a good pool. On the negative side, let's start with the service. Indifference would be a complement- whether it was nickeling-and-diming...More

3  Thank Jordan7676
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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Children Activities (Kid / Family Friendly)
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$97 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Details
Price range
US$97 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
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Traveller (1488)
Room & Suite (313)
Pool & Beach (107)
Dining (58)
Family and Play Areas (25)
Business Centre & Event Rooms (6)
Questions & Answers
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erika w
25 January 2018|
AnswerShow all 8 answers
Response from Glenna424 | Reviewed this property |
We did the Monkey Island boat trip - it was wonderful! We saw many active monkeys up close, a small croc, and birds. Our guide was very informative and gave us more time than booked. And it was great being on the canal in... More
1
Vote
Tony S
12 January 2018|
AnswerShow all 5 answers
Response from Bud F | Reviewed this property |
Not necessary!
1
Vote
alexroth2017
21 August 2017|
AnswerShow all 6 answers
Response from Nicole R | Property representative |
Hello! There are some items on the regular menu you can order, but also we have a salad bar. December is high season for us, so I would recommend booking your tours in advance. Check our website and the Activities section... More
0
Votes
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Room Tips
"Views of the river"
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"Upper level floors have best view and try to get the right side of the hotel (as you look at the entrance)."
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"Very roomy 1 bedroom Suites"
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"Ask for a good view--the higher the floor, the better--and you'll likely get one."
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