Eastin Hotel Penang

Eastin Hotel Penang

1 Solok Bayan Indah Queensbay, Bayan Lepas, Penang Island 11900 Malaysia
Traveller (402)
Panorama at the Eastin Hotel Penang
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Room & Suite (272)

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About

4.0
#3 of 11 hotels in Bayan Lepas
4.2 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
3.7 of 5 bubbles
Value
Eastin Hotel Penang features 328 meticulously decorated guestrooms and equipped with modern amenities for the comfort and convenience of the discerning business and leisure traveler. Choose from a variety of room types; Deluxe, Club Deluxe, Eastin Deluxe, and Family Suite, facing the verdant green hills or the shimmering blue sea and Pulau Jerejak, home to tropical rainforest that's over 130 million years old or looking out onto an elegant landscaped gardens. After a busy day, you can relax by taking a dip in our sparkling clear pool, work-out in the fully equipped gym, soothe your mind, body and soul at the spa or drop by Queensbay Mall for a shopping spree. Guests who need to be constantly in touch can also log on to our complimentary internet at anytime of the day or just lie down on the plush bed to enjoy your favourite program from our satellite television channels. The warm hospitality, impeccable service and care, is a rich tradition practiced at all levels of our staff to ensure your stay is a pleasant one. Whether for business or leisure, Eastin Hotel Penang is here to provide you a memorable experience you will treasure.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Kids stay free
Kids pool
Airport transportation
Valet parking
Wifi
Yoga room
Outdoor pool
Coffee shop
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Air conditioning
Housekeeping
Room service
Safe
Telephone
Minibar
Flatscreen TV
Hair dryer
Bottled water
Iron
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Chinese, Malay

Location

1 Solok Bayan Indah Queensbay, Bayan Lepas, Penang Island 11900 Malaysia
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 99 out of 100
99
Penang Intl Airport
980Reviews10Q+A100Room tips
Traveller rating
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Detailed Reviews
Bella wrote a review Jan 2020
Kuala Lumpur, Malaysia
4.0 of 5 bubbles
Located next to Queensbay Mall by walking distance...Room design is modern & well maintained...

Can try out as its nearby to airport too..but to watch out on travelling time & avoid peak hours as traffic will drive you crazy...

Staffs are friendly & well trained 😉
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Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from eastinhotelpg, Manager at Eastin Hotel Penang
Responded 8 Jan 2020
The team here at Eastin Hotel Penang is thrilled to hear such great feedback, and we’re proud to be one of the best Business & Leisure Hotel in Penang. Warmest Regards, Adeline Lesslar Asst Marcom Manager Eastin Hotel, Penang
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Report response as inappropriate
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RAZANNASRAN@SEU338E wrote a review Mar 2020
Kelantan, Malaysia
4.0 of 5 bubbles
This is my first time come to this hotel in conjunction with my university's Economics Club Dinner. I am very satisfied with the service and food provided by the hotel. Each member who are joined this dinner also pays a very reasonable price in accordance with the food provided. All the food was delicious and the place or room that provided for dinner was very comfortable. We were able to do many activities while enjoying the dinner. I highly recommend this hotel to anyone who wants to organize dinner with family and friends like a reunion school or company dinner.
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Date of stay: May 2019
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: spacious and comfortable room with reasonable price
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from eastinhotelpg, Public Relations Manager at Eastin Hotel Penang
Responded 2 Apr 2020
The team here at Eastin Hotel Penang is thrilled to hear such great feedback, and we’re proud to be one of the best Business & Leisure Hotel in Penang. Warmest Regards, Adeline Lesslar Asst Marcom Manager Eastin Hotel, Penang
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sal wrote a review Dec 2022
5.0 of 5 bubbles
This is my 2nd time staying in this hotel. The staff consistently delivering top-notch hospitality services over and over again.

The hotel is out of town which I prefered. Out of jam area and a quiet place. It a distance from all the attractions but it not so bad if you have a car to drive around the island.

Parking is free. Just a hassle that you have to validate ur touchngo or debit card each time you leave the hotel.

They have 2 venues for breakfast. One at the main lobby with more varieties (one of the best varieties of breakfast I had seen so far) . Another at executive Lodge with less varieties but more privacy. I find that this is an excellent arrangement to avoid people's having to queue up going in for breakfast and food not sufficient for everyone. If I am on business trip, I would prefer the executive lodge which have more privacy and I don't really need to stuff myself with food before going to office.

They provide tea time at executive Lodge if you don't feel like going out.

I have no complaint staying in this hotel and wouldn’t hesitate to recommend this hotel to my friends and colleagues whenever I have the opportunity to.
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Date of stay: December 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eastin Hotel Penang, Marketing at Eastin Hotel Penang
Responded 22 Dec 2022
What a wonderful review. We are so grateful for your kind words. Thanks for sharing your review with us and the community. Warmest Regards, Adeline Lesslar Asst Marcom Manager Eastin Hotel, Penang
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Hamizah wrote a review Mar 2022
Shah Alam, Malaysia
+1
5.0 of 5 bubbles
Saturday, 26-27 February (1 night stay):

We arrived 1 hour late after check-in time but the room was still not ready. The concierge told me that the room was not ready because previous guess checked out late. Instead of letting us wait a long time, the concierge gave us welcome drinks while waiting for the room to be ready. I can say that the concierge on the day of the incident has provided good service from the hotel.
The room we got was very clean, tidy and smell so nice. I am very satisfied with the quality of cleanliness and tidiness provided by the hotel staff.

For the toilet, it does not have handheld spray. It offers built-in bidets.

For breakfast, they serve a variety of healthy and tasty food. There are Japanese food dishes, local menus, western cuisine. The options are limited.
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Date of stay: February 2022Trip type: Travelled with family
Room Tip: The basement parking so small. For bigger and wider car, please be careful those parking walls...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eastin Hotel Penang, Marketing at Eastin Hotel Penang
Responded 20 Mar 2022
Dear Sir/Madam, It was quite a delight reading your review. Guest satisfaction is what we strive for and it is with pleasure to learn that your stay with us was a truly enjoyable one. We look forward to seeing you back here again soon. Warmest Regards, Adeline Lesslar Asst Marcom Manager Eastin Hotel, Penang
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ngyuanlee wrote a review Oct 2020
Kota Bharu, Malaysia
3.0 of 5 bubbles
The room was comfortable enough ... it's just that the sea view wasnt quite what I wanted and the room was a little bit smaller than expected. Also, I had to walk up stairs for a short distance to reach the swimming pool which was just big enough for kids, I guess. Well, at least the Front Desk staff were friendly and very helpful ...
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Date of stay: October 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eastin Hotel Penang, Marketing at Eastin Hotel Penang
Responded 4 Oct 2020
Thank you very much for your balanced and fair review of Eastin Hotel Penang. I'm glad you felt that most of your stay with us was well executed. It's something we've worked hard on and we're pleased our efforts resonated with you. We do hope we get to see you again sooner than later. Warmest Regards, Adeline Lesslar Asst Marcom Manager Eastin Hotel, Penang
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Bhuvanes j wrote a review Oct 2020
5.0 of 5 bubbles
Stayed for 6 days , very good services provided by staff here especially Food and beverage department . I was really impressed with extra care shown by Ms azura that she could prepare my drinks before i rush to catch my transportation and there is another day Mr Parthiban willing to sent my meal which i order for lunch to my room and ask me to go up to hotel first and he personally sent the meal to my room and as all days Ms Sharmila , yuva was very friendly and helpful , i also would like to really thank one of the house keeping lady wearing tudung but she has a very coarse voice who was super friendly and helpful she got me sewing kit when saw me struggling to fix my clothes . i felt home and definitely Eastin will be my all time choice when i come again next month
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Date of stay: October 2020
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eastin Hotel Penang, Marketing at Eastin Hotel Penang
Responded 12 Oct 2020
Thank you for leaving such a nice review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words. Warmest Regards, Adeline Lesslar Asst Marcom Manager Eastin Hotel, Penang
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Climber32008515812 wrote a review Apr 2022
Ipoh, Malaysia
5.0 of 5 bubbles
Had a smooth online registration and the details captured were correct. Room was ready by 3pm according to their stated check in time. The reception team was attentive to my needs with the billing . The rooms were very clean, showers and aircon was working fine. Breakfast spread was good and had different specialty cooking on different days. Check out was smooth as well. location is just walking distance to shops, restaurants & Queens Bay Mall. It is also a short drive to eGate and SPICE arena.
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Date of stay: April 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eastin Hotel Penang, Marketing at Eastin Hotel Penang
Responded 24 Apr 2022
Thank you for your stellar rating and review. We’re extremely delighted to learn that you had a great stay and loved the overall experience. Positive comments like these, even during such unprecedented times, are a great boost to our overall functioning and morale. We thank you for appreciating all our earnest efforts. This proverbial pat for us is motivation enough to prod us to go forward and keep giving our best even in the face of adversity. Our staff would be equally pleased to learn of your high praise. Thank you for appreciating our location too. We are glad that you found it feasible. We’re sure that you had a great time visiting some of the must-see attractions nearby. It was surely an honour to earn your business and host you at our property. We’ll strive to deliver such great experiences consistently. Please visit again! Warmest Regards, Adeline Lesslar Asst Marcom Manager Eastin Hotel, Penang
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Gary S. wrote a review May 2022
Malaysia
3.0 of 5 bubbles
Arrive in Penang Island at late evening, choose Eastin Hotel for a short stay for my next flight.

Arriving at the hotel at 7:00 pm, nobody at the main entrance, no bellman on duty, we had to carry our luggage by our own.

While upon check in, there only 1 intern trainee on the reception desk. ( I knew that because she worn a 'Trainee' name tag on her chest). So the check in process was a little slow and lot of question she was not able to answer it. but I understand it due she just an intern.

We took the deluxe room, the room was just OK because we just want to take a rest.

The hotel limousine service is in the mid-range price MYR 103/way to airport. But the vehicle is quite comfort (Toyota Harrier) and driver is friendly.
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Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eastin Hotel Penang, Marketing at Eastin Hotel Penang
Responded 26 May 2022
Dear Gary Chia, Thanks so much for sharing your experience with us. We are so sorry that your experience with us fell short of expectations. We also want to thank you for giving us a chance to make things right. We're using your feedback to make the necessary changes for a better customer experience and we hope we see you again soon. Warmest Regards, Adeline Lesslar Asst Marcom Manager Eastin Hotel, Penang
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arie438130 wrote a review Mar 2023
Bandung, Indonesia
4.0 of 5 bubbles
Stayed in this hotel for 3 nights. The hotel is a bit old, but maintained well. The room is spacious and its just fine, although a few improvement can increase the convenience of the guest. The hotel also located beside Queensbay Mall.

The breakfast foods are almost the same day to day, but it taste well.

The hotel also near the airport, only 10 or 20 minutes off peak hours.

Its a nice stay overall
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eastin Hotel Penang, Marketing at Eastin Hotel Penang
Responded 22 Mar 2023
Thank you for your kind review, We take well note of your feedback on improvements for the convenience of guests as well as regarding the selection of the breakfast menu. We do look forward to welcoming you bck here again soon. Warmest Regards, Adeline Lesslar Asst Marcom Manager Eastin Hotel, Penang
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Tram Le wrote a review Nov 2022
Chandler, Arizona
5.0 of 5 bubbles
The food was delicious, especially the team members are excellent customer service skills and paid attention to the details of every customer. They are so friendly. I want to say thanks to Rosalyn, Jessie, Asvea, Stanley, and Akhrao ...for giving a warm welcome during the time to stay in Penang. Jessie: thank you for offering a coffee latte even though you were always busy at the front desk.
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Date of stay: October 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eastin Hotel Penang, Marketing at Eastin Hotel Penang
Responded 21 Nov 2022
The team here at Eastin Hotel Penang is thrilled to hear such great feedback, and we’re proud to be one of the best Business & Leisure Hotels in Penang. Warmest Regards, Adeline Lesslar Asst Marcom Manager Eastin Hotel, Penang
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vit B asked a question May 2023
1 helpful vote
is toy poodle tiny puppy allowed?
Answer from Naranjan K
Kajang, Malaysia22 contributions5 helpful votes
I doubt u are allowed to cook in a hotel room, except boil water for coffee or tea.
Liyanalee asked a question May 2022
Penang Island, Malaysia
Hi, do have any honeymoon package
Answer from Groundnuts
Singapore, Singapore467 contributions91 helpful votes
I can't answer this. Contact the hotel.
Answer from ArnelCB_Singapore
Singapore, Singapore207 contributions58 helpful votes
I think there is but is very limited. There are eggs as well as it is a standard for any hotel. I suggest you call them also to inquire.
K H wrote a tip Dec 2023
Bangkok, Thailand147 contributions51 helpful votes
5.0 of 5 bubbles
"Access to the pool is via the gym, a few flight of stairs. May not be that obvious"
Read full review
DR Kyatham wrote a tip Mar 2023
Negombo, Sri Lanka3 contributions
2.0 of 5 bubbles
"Eastin is not what it claims, service is poor, and staff has high mother tongue influence."
Read full review
shun821 wrote a tip Oct 2022
Singapore, Singapore1,825 contribution105 helpful votes
4.0 of 5 bubbles
"Avoid rooms overlooking the main road"
Read full review
Hamizah wrote a tip Mar 2022
Shah Alam, Malaysia32 contributions8 helpful votes
5.0 of 5 bubbles
"The basement parking so small. For bigger and wider car, please be careful those parking walls and opt for valet parking."
Read full review
RAZANNASRAN@SEU338E wrote a tip Mar 2020
Kelantan, Malaysia50 contributions23 helpful votes
4.0 of 5 bubbles
"spacious and comfortable room with reasonable price"
Read full review
Not the right property for you?
There are more places to choose from in the Bayan Lepas area.
PRICE RANGE
RM 295 - RM 398 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPenangPenang IslandBayan Lepas
NUMBER OF ROOMS
328
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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EASTIN HOTEL PENANG (R̶M̶ ̶4̶1̶0̶) RM 297: UPDATED 2024 Reviews, Price Comparison and 741 Photos - Tripadvisor

Frequently Asked Questions about Eastin Hotel Penang
Which popular attractions are close to Eastin Hotel Penang?
Nearby attractions include Laser Battle (0.3 km), Queensbay Mall (0.4 km), and Mission-Q (0.3 km).
What are some of the property amenities at Eastin Hotel Penang?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Eastin Hotel Penang?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Eastin Hotel Penang?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Eastin Hotel Penang?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Eastin Hotel Penang?
Conveniently located restaurants include Us Pizza, Dragon-i, and Flip Burger Queensbay Mall.
Are there opportunities to exercise at Eastin Hotel Penang?
Yes, guests have access to a pool, a fitness centre, and a yoga room during their stay.
Does Eastin Hotel Penang have airport transportation?
Yes, Eastin Hotel Penang offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Eastin Hotel Penang?
Yes, dry cleaning and laundry service are offered to guests.
Does Eastin Hotel Penang offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Eastin Hotel Penang?
The staff speaks multiple languages, including English, Chinese, and Malay.
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