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Eastin Hotel Penang

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Eastin Hotel Penang
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480 Reviews from our TripAdvisor Community

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Showing 442: English reviews
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Manchester, England, United Kingdom
Reviewed 5 days ago NEWvia mobile

Stayed in Eastin Hotel for the third time! The room is neat and clean. Strategic location (walking distance to Queensbay Mall and 10-15 minutes drive from airport). Gym is good but does not come with sauna/jacuzzi. The only thing I don't like is the narrow and limited car park.

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Helpful?
Thank Jb J
Singapore
Reviewed 1 week ago

The room is newly renovated to a more contemporary with some localize design. Spacious, clean and comfortable. The location is conveniently located near shopping area where food, drinks and entertainment are easily found. Excellent hospitality and good spread for the breakfast. Away from the busy city buzz.

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Helpful?
Thank DracoLam
Johor Bahru, Malaysia
Reviewed 1 week ago

Good hospitality and facilities. Breakfast consist of light & heavy food, catering for all people. Mini swimming pool for rest and relax. Looks modern style and access to top floors using card reminds on good safety.

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Thank sega9778
Reviewed 1 week ago via mobile

Big fan of this hotel!!! Friendly and helpful staff, good rooms, great breakfast and plenty of shopping, bars and restaurants nearby. Only small gripe is the view, which is of the industry across the bay. The hotel cannot be blamed for this of course. Overall would recommend highly and will definitely use again when in the area!

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Thank Darren K
Singapore, Singapore
Reviewed 2 weeks ago

The hotel is still pretty well maintained. Quiet respite after the CNY crowds at the airport immigration - my first in many years since - is welcomed. Room is, as we remembered, adequate. They graciously upgraded our room floor which provided a better view. As an aside, some shops at the nearby queensbay mall have also since changed hands. The...

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Thank Mei H
Reviewed 3 weeks ago via mobile

I stayed in Eastin hotel penang from 28 jan to 30 jan 17. Check in and check out was fast n convenient. I booked two rooms, the deluxe hill view. The rooms are clean, interior are nice. My kids really enjoyed the breakfast buffett. We were spoilt for choices of malay, western, chinese, japanese n international cuisine. The location is...

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Helpful?
Thank Norhaslinda M
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear Norhaslinda M Thank you for sharing your great experience on Trip Advisor and for recommending Eastin Hotel Penang. We are happy to note that you had a pleasant stay here. We value your comments and will be more than happy to be of service to you once again in the near future. Regards Justin Chew General Manager Eastin Hotel...

Fort Collins, Colorado
Reviewed 3 weeks ago

hotel is great. service is great. food is great. location is 3-minute walking distance to queensbay mall, and 8-minute drive from the airport. there are minor issues with service, but once you inform management, they work hard and fast to fix them. food is great, but sunday buffet was sub-part... also à la carte food preparation takes way too long...

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Helpful?
Thank commercing007
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear Commercing007 Thank you for staying with us and for rating us 5/5 on Trip Advisor. We are happy to note that your overall experience here was great and that our facilities and services meet your expectation. Your positive feedback on the hotel location, our food and services are very much appreciated. We hope to have the pleasure of welcoming...

Reviewed 3 weeks ago via mobile

This is my 3rd time in Penang. Stayed at the G, and the Equatorial on previous visits. While not a grand hotel with huge rooms and boutique stylings. The Eastin is a fabulous hotel if all you want is a clean room in close proximity to the industrial areas on Penang. I liked here a lot. Lots of places to...

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Helpful?
Thank Brian H
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear Brian H Thank you for staying with us and for sharing your great review on Trip Advisor. We are pleased to note that you had a pleasant stay with us. We appreciate your positive comments about our room, location and services. We certainly look forward to welcoming you back to Eastin Hotel Penang in the near future. Regards Justin...

Reviewed 3 weeks ago

me and my family went for Chinese new year reunion dinner,very good arrangement, nice choice of food, when enter the ballroom, i was abit upset because they was arranged my table at middle of ballroom, when i told the person which is the guy, i don't like the table because it very near to the stage, with out hesitating, the...

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Helpful?
Thank weng l
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear Weng I Thank you for choosing Eastin Hotel Penang as the venue for your Reunion Dinner. We are glad to hear that you and your family enjoyed the dinner and that our standard of services is up to your expectation. We appreciate your constructive feedback and will definitely take it into consideration when planning for our next year's Reunion...

Reviewed 4 weeks ago via mobile

Not bad value for money but was only informed AFTER paying for my room in advance the there were parts of the hotel that were under construction. This wasnt an issue as all work ceased at 18h00. Room are outdated and a tip for tourists, bring your own toilet paper as the stuff they supply might rub you down to...

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Helpful?
Thank George P
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear George P Thank you for your valued feedback. Please accept our sincere apology for the inconvenience you encountered during your stay with us. We have taken note of your comments and rest assured that necessary action has been taken to address the matter. We hope to serve you better in the near future and certainly look forward to welcoming...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Eastin Hotel Penang features 328 meticulously decorated guestrooms and equipped with modern amenities for the comfort and convenience of the discerning business and leisure traveler. Choose from a variety of room types; Deluxe, Club Deluxe, Eastin Deluxe, and Family Suite, facing the verdant green hills or the shimmering blue sea and Pulau Jerejak, home to tropical rainforest that's over 130 million years old or looking out onto an elegant landscaped gardens. After a busy day, you can relax by taking a dip in our sparkling clear pool, work-out in the fully equipped gym, soothe your mind, body and soul at the spa or drop by Queensbay Mall for a shopping spree. Guests who need to be constantly in touch can also log on to our complimentary internet at anytime of the day or just lie down on the plush bed to enjoy your favourite program from our satellite television channels. The warm hospitality, impeccable service and care, is a rich tradition practiced at all levels of our staff to ensure your stay is a pleasant one. Whether for business or leisure, Eastin Hotel Penang is here to provide you a memorable experience you will treasure. ... more   less 

Additional Information about Eastin Hotel Penang

Address: 1 Solok Bayan Indah, Queensbay, Bayan Lepas, Penang Island 11900, Malaysia
Region: Malaysia > Penang > Penang Island > Bayan Lepas
Price Range: RM277 - RM749 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eastin Hotel Penang 4*
Number of rooms: 328
Reservation Options:
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Also Known As:
Eastin Hotel Penang Bayan Lepas
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Questions & Answers

Here's what travellers have asked, with answers from Eastin Hotel Penang staff and other travellers.
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Questions? Get answers from Eastin Hotel Penang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms windows facing the east should be much cooler with minimum hot sun.”
 of 5 bubbles DracoLam, 15 Feb 2017 | Read review
“Look for top floor as level middle floors were going through some renovations.”
  • Sunset
  • Window view
 of 5 bubbles sega9778, 12 Feb 2017 | Read review
“Sea view rooms”
 of 5 bubbles MeiH, 5 Feb 2017 | Read review
“Rooms with sea view are better.”
 of 5 bubbles LifeGiver, 5 Jan 2017 | Read review
“book in advance for better room rates. (also ask for corporate discount if for business)”
 of 5 bubbles UzairPa, 21 Dec 2016 | Read review
5 of 5