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Hotel Equatorial Penang

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Hotel Equatorial Penang
Hotel Equatorial Penang
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516 Reviews from our TripAdvisor Community

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Showing 459: English reviews
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Kuala Lumpur, Malaysia
Reviewed 5 days ago NEWvia mobile

I stayed at this hotel during my recent visit to Penang. The hotel is conveniently located near Setia Spice Arena where the event was held. I was given a spacious deluxe room which comes with a small walk-in wardrobe and a nice balcony. I was very pleased with the hotel and its amenities, although the young receptionists could do better...

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Helpful?
Thank cittabella
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Thank you for taking the time to leave a review on TripAdvisor. We are very pleased to read that you had an enjoyable stay with us and appreciated the spacious room, amenities and the food and service at our nadalama restaurant. We have also taken note of your comment regarding the arrival experience, and will work with our...

Kuala Lumpur, Malaysia
Reviewed 6 days ago NEWvia mobile

Last minute travelling without any hotel reservation was worrying for a working mum like me. With two young children holding my hands, we arrive at equatorial hotel penang. At the reception, I was told that a room was available but we had to wait till 3 pm for the room. I agreed but then Laila at the reception said she...

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Helpful?
Thank leemr3
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, It was a pleasure having you stay with us and we thank you for sharing your experience on TripAdvisor. It was wonderful to read you enjoyed our hotel's facilities and you and your family had such a pleasant stay with us again. We were indeed delighted to learn of the exceptional services provided by our team members which...

Reviewed 1 week ago via mobile

Arrive at Penang 9am and they accomodated to last minute request of early check in. No extra charge. Stayed a few times at eq since 2016, yet they never fail to show superb service though linens are abit old at times. Breakfast is great and room service is delicious. Always our first choice.

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Helpful?
Thank Zynn K
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Thank you for sharing your stay experience with fellow travellers alike on TripAdvisor. We were very pleased to read you have always enjoyed your stay with us, and that we managed to accommodate your last minute request on your recent visit. Once again, thank you for having stayed with us and we hope to welcome you back to...

Oxford, United Kingdom
Reviewed 1 week ago

I have stayed at this Hotel many times, most recently Mar 13th 2017. The hotel is quiet and peaceful as other reviewers have said, but has everything you need. Restaurants are good, rooms are good, and service is excellent. The hotel is away from the hustle and bustle of Georgetown, but only a short cab ride away. I would definitely...

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Helpful?
Thank Jim H
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Thank you so much for sharing your experience at Hotel Equatorial Penang. We are pleased to read that you have enjoyed staying with us on many trips and it was delightful to learn you appreciated our environment, facilities and particularly our service. Although we are not located in Georgetown, we are only minutes away from the FTZ and...

Minnesota
Reviewed 1 week ago

Beautiful hotel with spacious rooms. Peaceful, relaxing, quiet setting. Great place to spend the weekend. They had an excellent live band by the pool one of the nights. Awesome breakfast buffet. Shuttle to and from the Queensbay Mall if you need a shopping fix. This is my favorite hotel in Penang!

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Helpful?
Thank J P
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Thank you for your kind review of your stay with Hotel Equatorial Penang. We are very appreciative for you taking the time to write this review and are delighted to read you had an excellent stay with us and praised our services and facilities. It makes us proud to learn that Hotel Equatorial Penang is your favourite hotel...

Reviewed 2 weeks ago

It was very pleasant stay (for about a month)...all staffs were very nice, hotel is surrounded with lush gardens, lots of high-class amenities, nice Gym and pool. several restaurants with variety of foods. Enjoyed my stay....every staff were so connected, felt like family. Great hotel...keep it good work!!

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Helpful?
Thank Sunil R
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Thank you for sharing your experience with fellow travellers alike on TripAdvisor. We are pleased to read you and your family had such a wonderful stay with us and we managed to delight you during your month-long stay. We take great pride to learn you enjoyed the hotel's surroundings, services and facilities and we hope to have the...

Reviewed 2 weeks ago via mobile

Quite peaceful outside the city and the greenery is outstanding. Enjoyed two nights stay. But the distance to batu ferringi or Gurney drive is quite long. No beach near to the Hotel though. Must try Japanese food in the hotel. Breakfast have many varieties and food in hotel is good.

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Helpful?
Thank MANO K
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Thank you for taking the time to write a review on TripAdvisor. It was delightful to read you had a wonderful stay and praised our gardens as well as the food variety. Your feedback has been shared with our team who were pleased to receive such comments. Thank you for having stayed with us and we hope to...

Jakarta, Indonesia
Reviewed 2 weeks ago

Had a night stay here for my early night flight out as near to airport. Much easier than driving in wee hours from the Ipoh. Staff was pleasant and check in was prompt. Good breakfast the next day and took their shuttle to the airport. No complain and will stay here again

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2Thank HamanaHamanaHamana
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Thank you for sharing your review on TripAdvisor and for having stayed with us recently. It was wonderful to learn that you had such a pleasant experience, Indeed, we are conveniently located nearby the airport to which we also run a complimentary shuttle service to and from. We look forward to welcoming you back to Hotel Equatorial Penang...

London, United Kingdom
Reviewed 3 weeks ago

I have been a regular business traveller to Penang over the last two years and on several occasions my wife has joined me for her holiday. The hotel works brilliantly for both of us. I have stayed at three other hotels in Penang (1 cheaper and two more expensive) and they don't get close to the value for money of...

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Helpful?
Thank LVW868
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Thank you for taking the time to write a review on TripAdvisor. It was with great pleasure that we read your feedback and we have taken the liberty to share your review with the entire team. We are glad that we managed to provide you with the "wow" factor and pleased to know that you and your wife...

Melbourne, Australia
Reviewed 4 weeks ago via mobile

Spent three nights in a Club Premier Deluxe room on level 6. The room was spacious, clean and comfortable with a large balcony overlooking the golf course. Surprisingly the small fridge was locked and we had to ask for it to be unlocked - never experienced this before. The hotel grounds and pool setting are beautiful, and include a short...

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Helpful?
Thank Lausanne-Geles
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Thank you for having stayed at Hotel Equatorial Penang and for taking the time to write a review on TripAdvisor. We are pleased to know that, in general, you enjoyed your stay with us. Also, we take note that it could have been better and we have therefore shared your comments internally to review and work towards improving...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Food & drink at the hotel
Kampachi Japanese Restaurant
Kampachi Japanese Restaurant
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Set majestically 250 feet above sea level, Hotel Equatorial Penang, which is peacefully tucked away on a hillock is just 7 minutes to the Penang International Airport and a mere distance to the Bayan Lepas Industrial Zone. The UNESCO Heritage Site listed George Town is only 20 minutes from the hotel. The 5-star hotel embraces a splendour of contemporary design. It houses 662 guestrooms and suites, each classily furnished and facilitated with state of the art in-room amenities. It is the top choice for executive retreats and incentive group gatherings. It houses two Grand Ballrooms which have been intelligently built with no obstruction of columns in between - reputed to be the largest on the island that can house up to 2,000 people. There are also 21 other function rooms. Penang island is famed for its eclectic cuisine and the hotel is no different with its variety of dining outlets. The hotel houses 5 innovative options ranging from classic French cuisine at The View to authentic Japanese fare at Kampachi. Other hotel facilities include a fully equipped fitness centre, outdoor swimming pool, squash and tennis courts, a business centre, scheduled shuttle services and impeccable service to complete a 5-star experience stay. ... more   less 

Additional Information about Hotel Equatorial Penang

Address: 1 Jalan Bukit Jambul, Bayan Lepas, Penang Island 11900, Malaysia
Region: Malaysia > Penang > Penang Island > Bayan Lepas
Price Range: RM319 - RM625 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Equatorial Penang 5*
Number of rooms: 662
Reservation Options:
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Also Known As:
Equatorial Penang Hotel
Equatorial Penang Bayan Lepas
Hotel Equatorial Penang Bayan Lepas
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Equatorial Penang staff and other travellers.
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Questions? Get answers from Hotel Equatorial Penang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Well worth getting a view over the bay where you can see the two bridges. Dusk and dawn not to be missed.”
 of 5 bubbles LVW868, 27 Feb 2017 | Read review
“Pay extra for a club room. The top floor is 9th..very quiet.”
 of 5 bubbles Radford007, 14 Feb 2017 | Read review
“Deluxe Rooms overlooking the golf course are good.”
 of 5 bubbles s00ralii, 26 Jan 2017 | Read review
“The rooms with the swimming pool view are nice.”
 of 5 bubbles Annzyme, 19 Dec 2016 | Read review
“Value for money”
 of 5 bubbles 146xaran, 15 Dec 2016 | Read review
5 of 5