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Hotel Equatorial Penang

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Traveller (571)
Room & Suite (391)
Dining (97)
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Overview
  • Excellent34%
  • Very good47%
  • Average14%
  • Poor3%
  • Terrible2%
Travellers talk about
“golf course”(40 reviews)
“the club lounge”(12 reviews)
“hotel shuttle”(6 reviews)
Free Internet
Breakfast included
Pool
Restaurant
Airport Transportation
Room Service
Suites
5 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (604)
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Traveller rating
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184
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Show reviews that mention
All reviewsgolf coursethe club loungehotel shuttleshuttle servicebusiness tripswimming poolgolf clubnice hotelkoi pondrooms are largepremier roombatu ferringhiroom service isfree shuttlequiet locationnice poolfitness center
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1 - 5 of 542 reviews
Reviewed 6 days ago via mobile

The hotel is basically closer from penang airport then expected , it's about 10min drive , the location is on top of a hill and right opposite to penang golf club , the hotel offers access to the golf club as well as a very...More

Thank hatem b
Response from HEP_Management, Director of Operations at Hotel Equatorial PenangResponded 4 days ago

Dear Guest, Thank you very much for posting a review following your recent stay at Hotel Equatorial Penang. I was delighted to note from your review that you enjoyed your overall stay and we greatly appreciate your feedback on our location, rooms, facilities, and food....More

Reviewed 1 week ago

Stayed here again for 3D2N and got the same room as per the last stay. No complaint at all about the room. We tried the Phoenix Restaurant this time for lunch and I must say the dim sum was good. They are also reasonably priced...More

Thank Muzammil_MM
Response from HEP_Management, Director of Operations at Hotel Equatorial PenangResponded 1 week ago

Dear Guest, Warm greetings from Hotel Equatorial Penang and thank you for taking the time to write us a review on TripAdvisor. We are happy to have you returning for another wonderful stay with us and that it is a delight for us to read...More

Reviewed 2 weeks ago

I stayed here a few times in the late 1990's and decided to try it again. My local hosts were surprised as they thought maybe it was 'old hat' since so many upscale hotels have opened across the island since those days. I am pleased...More

1  Thank ideasfarm
Response from HEP_Management, Director of Operations at Hotel Equatorial PenangResponded 2 weeks ago

Dear guest, Warm greetings from Hotel Equatorial Penang! Thank you for sharing your experience with fellow travelers alike on TripAdvisor. We are pleased you had such a top class experience with us and enjoyed the facilities and design of the hotel. But most of all,...More

Reviewed 2 weeks ago

I wanted to give this hotel a better rating but there are some shortcomings on an otherwise excellent stay. During Check-in, staff seem to not understand that i wanted a high floor smoking room, was assigned to a 2nd floor room #0123 which i disliked,...More

Thank plwh888
Response from HEP_Management, Director of Operations at Hotel Equatorial PenangResponded 2 weeks ago

Dear guest, Warm greetings from Hotel Equatorial Penang and thank you for having stayed with us and for taking the time to share your experience on TripAdvisor. It was disappointing to learn that we were not able to provide you with a flawless stay and...More

Reviewed 2 weeks ago

We heeled an event for 135 professionals in international education at the hotel in March 2018 and couldn't have asked for a more professional service from all of the hotel staff. The conference rooms were terrific and the accommodation was 5 star. This hotel is...More

Thank RogerBendall
Response from HEP_Management, Director of Operations at Hotel Equatorial PenangResponded 2 weeks ago

Dear guest, We sincerely appreciate you taking the time to leave a review on TripAdvisor and thank you for having stayed with us. It is wonderful to read that you had such a successful event and that you enjoyed the services extended by our team...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Spa
Hot Tub
Golf Course
Outdoor pool
Details
Price range
US$69 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites
Details
Price range
US$69 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites
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Traveller (571)
Room & Suite (391)
Dining (97)
Pool & Beach (69)
Amenities (81)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
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Harris4786
9 September 2017|
AnswerShow all 8 answers
Response from Nagendra K | Reviewed this property |
Check with the transport desk at the hotel, they should be able to guide you with details.
0
Votes
lrafs
19 July 2017|
AnswerShow all 5 answers
Response from HEP_Management | Property representative |
Dear Irafs, We have both smoking and non-smoking rooms available. Please let us know upon making your reservation and we will ensure to assign you to one. Looking forward to welcoming you to Hotel Equatorial Penang... More
0
Votes
tjttaylor1
7 May 2017|
AnswerShow all 4 answers
Response from HEP_Management | Property representative |
Dear guest, We offer a complimentary shuttle service from the airport to the hotel - please refer to our website to see if the schedule fits you. You can find the schedule under "Facilities". Please note that it is... More
0
Votes
Room Tips
"I had read previous reviews and chose a room away from the pool. It was great and I upgraded to the club..."
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"Choose a Club Room. I never had an issue with noise and the Club Lounge is fantastic."
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"Club Rooms offer Lounge access and free drinks :) Premier Delux rooms are at the end of the hallway and..."
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"If you have a room on the pool side it is a bit more noisy but the view is nicer"
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