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Vistana Penang Bukit Jambul

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272 Reviews from our TripAdvisor Community

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Showing 250: English reviews
Romania
Reviewed 3 March 2017

My stay here was very confortable, the room was very big and it was clean. You can relax at the pool, which is pretty big, and there is also a gym. The hotel is very close to a mall so you can also do some shopping. I enjoyed my stay here.

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Helpful?
Thank DanaBratu
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us and for taking the time to write this excellent feedback. We are delighted to read that you had a comfortable stay with us. My team and I look forward to welcoming you back in the not too distant future. Kind regards, Wayne...

Sarawak
Reviewed 3 March 2017

A very nice modern hotel with very cosy, spacy and clean rooms. Eating places are plentiful nearby such as Nasi Kandar Kayu which serves a wide variety of Indian food. For shopping, you can go to a shopping mall which is about 10 minutes walking distance but with limited choice of goods. To Queenbay Mall from hotel, its only about...

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Helpful?
Thank Lala185
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us and for taking the time to write this review. We value your feedback and strive to continuously improve ourselves. My team and I look forward to welcoming you back in the not too distant future. Kind regards, Wayne Lee General Manager

Chiang Mai, Thailand
Reviewed 2 March 2017

When I was about to enjoy a cup of coffee and a cake at Barista cafe (next to the reception), a cockroach ran through my table! It kind of spoilt my appetite - though the coffee and the cheesecake were excellent. Wardrobe and drawers in our room were covered with dust - seriously, as if they were never ever cleaned;...

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Helpful?
Thank Marina N
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for staying with us and for taking the time to review your experience. We do apologize for the less than expected experiences on your recent visit. Rest assured that I will address your feedback with my team for remedial action and for a better future experience moving forward....

Kuala Lumpur, Malaysia
Reviewed 17 February 2017

One night in Penang is definitely one of the best itinerary in our end of the year trip! We (me, my husband and our 3 kids ranges from 1+ to 14+ years old) booked the 2-bedroom suite. It was spacious and cozy! Complete with dining area (dining table + chairs), living area (couch + TV + coffee table + stool),...

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Helpful?
Thank shhussein
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us in our Suites and for taking the time to write this excellent feedback. We are delighted to read that our hotel and its services have met your expectations. My team and I certainly look forward to welcoming you and your family back...

Malaysia
Reviewed 12 February 2017

A quick "layover" stay here. Hotel have been massively upgraded since new management took over, and for the better. Looks new, fresh and hip. Stayed at the suites wing - no qualms here except for one. Suites were spacious, beds were comfortable, housekeeping was prompt, good amount of in-room amenities and toiletries. Clean as well. Decent amount of channels to...

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Helpful?
Thank mhmuh4
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for staying with us and for taking the time to review your experience. We do apologize for the shortfalls in your room during your stay. Rest assured that I will address these shortfalls with my team for remedial action and for a better future experience moving forward. Thank...

Reviewed 2 February 2017 via mobile

Lovely hotel. Its clean and staff are friendly. We only stayed the night so didn't have breakfast but we did have dinner at the little cafe in the lobby and it was very tasty. They supply everything you would expect from a 4 star hotel. Its about 30 minutes to George Town and 10 mins to the airport. So its...

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Helpful?
Thank nicklubbe
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for your recent stay and for taking the time to review your experience with us. We are delighted to read that our hotel and services have met your expectations. My team and I look forward to welcoming you back in the not too distant future. Thank you. Kind...

Fort Collins, Colorado
Reviewed 30 January 2017

rooms are decent, but service can improve. no hotel restaurant is available or room service. hotel café is ok, but with limited choices. no walking distance to restaurants or malls... you'd have to drive or use transport.

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Helpful?
Thank commercing007
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us and for taking the time to share your feedback. We value your feedback and strive to continuously improve ourselves. For your all day dining convenience, do visit our Barista, opened 24 hours a day featuring grab and go snacks and meals. We...

Reviewed 21 January 2017 via mobile

Stayed for 2 night on December 2016. Was upgraded to suite room during check-in. Very grateful for the upgrade. Smooth and fast registration. New and modern looking lobby. Very clean. Went to the room. Nice view of a golf course. Excellent. Spacious rooms, very clean. But sadly one of the air conditioner at the dining room was leaking. Location wise...

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Helpful?
Thank Shamim2612
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us and for taking the time to share your feedback. We value your feedback and strive to continuously improve ourselves. We do apologize for the leaking air con and for the inconvenience caused as a result. Rest assured that remedial action will be...

Bayan Lepas, Malaysia
Reviewed 15 January 2017

Travel with friend, good, i like the breakfast hahahha... even we only stayed for a night, it a good place to hangout. very near to Kayu Nasi Kandar so easy to meet people. It's kind of located in the middle of the Penang Island, near to Bukit Jambul, Queensbay mall, PISA, easy to locate food around it.

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Helpful?
Thank nurmiza .
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for your recent stay and for taking the time to write this review. We are delighted to read that our hotel and services have met your expectations. My team and I look forward to welcoming you back soon. Thank you. Kind regards, Wayne Lee General Manager

Reviewed 12 January 2017 via mobile

It's best option for u if u r seeking a lovely, comfortable, and relaxing stay with kids.. We had suite of 3 rooms it was super amazing. Staff is very friendly .. and yes superb breakfast. Best time in malaysia.

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Helpful?
Thank Sana Z
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for your recent stay and for taking the time to write this awesome feedback. We are delighted to read that you had an amazing experience in our Suites, as well as the best time in Malaysia with us. My team and I look forward to welcoming you back...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
This 423-room hotel is located in the vicinity of Bukit Jambul and is approximately 10 minutes from Penang International Airport and 5 minutes to the First Penang Bridge exit point. Business districts located close to the hotel are Bayan Lepas Free Industrial Zone, Seberang Perai and the newly refurbished Subterranean Penang International Convention and Exhibition Centre (SPICE) just seven minutes away by road. The Penang Golf Club and Bukit Jambul Complex are within close proximity, while Georgetown, a UNESCO World Heritage Site is easily accessible. The hotel also provides complimentary shuttle services to Queensbay area as well as the Bayan Lepas Free Industrial Zone. ... more   less 

Additional Information about Vistana Penang Bukit Jambul

Address: 213 Jalan Bukit Gambir, Bayan Lepas, Penang Island 11900, Malaysia
Region: Malaysia > Penang > Penang Island > Bayan Lepas
Price Range: RM200 - RM370 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vistana Penang Bukit Jambul 4*
Number of rooms: 423
Reservation Options:
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Also Known As:
Vistana Penang Bukit Jambul Bayan Lepas
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Questions & Answers

Here's what travellers have asked, with answers from Vistana Penang Bukit Jambul staff and other travellers.
6 questions
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Questions? Get answers from Vistana Penang Bukit Jambul staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor for better view.”
AraboujiKoria, 15 Apr 2017 | Read review
“Book the serviced apartment if you are traveling with family.”
876razmanr, 27 Dec 2016 | Read review
“Room 853 offers a great view of the city and Penang bridge especially at night. Very quiet for sleeping too.”
  • Got dining table but no utensils.
  • Clean bathroom
  • Cozy king bed
  • Great view from the living room balcony!
vincents117, 18 Oct 2016 | Read review
“the suites are a bit of a walk away”
vanessakoh, 11 Oct 2016 | Read review
“Ask for a golf course viewing room on higher floor!”
travelbugSurat, 6 Sep 2016 | Read review
5 of 5