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U Hotel Penang

Traveller (110)
Room & Suite (34)
Pool & Beach (1)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
U Hotel Penang in Bayan Lepas is a budget hotel in Penang and is about stylish and comfortable accommodation at affordable prices. Whether you're a budget business traveller, convention-goer or just here on holiday, we believe in providing an experience beyond the ordinary. Great customer service is one of our core values. We believe in a job well done and creating authentic connections with our guests.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Laundry Service
Non-Smoking Hotel
Public Wifi
Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Safe
HOTEL CLASS
Reviews & more
104Reviews
124Photos
1Q+A
19Room tips
Traveller rating
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  • 56
  • 15
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  • 2
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Popular mentions
The room is quite small and the air con works well. There is no room fridge for me to cool my drinks. There are many food outlets within walking distance and Tesco is just next to it. It is near to the airport but quite far from town. You can also get a RM5.00 discount if you
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The company booked me at this hotel because it is near the industrial park and the airport. It is a bit far away from Georgetown the Capital of Penang Island. The hotel is basic, clean and comfortable. Very good for overnight stays. The WiFi is strong. The towels though are
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Response from uhotelpenang, Manager at U Hotel Penang
Responded 30 Sep 2018
Dear Tonyboy O, Thank you for reviewing U Hotel Penang! Good to know that you've found our room was clean and comfortable. We always try to add other values to our room rate beside just renting the rooms. Grab promo is currently the latest add-on value that has just been added, and there might more in future. :) Beside going out for food, now you may also just order your food from the cafe next door at very reasonable price by just calling them. Your foods will be delivered without any extra charges (foods & drinks menu provided in the room). We look forward to welcoming you again whenever you are back in Penang! :) Thank you.
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Very basic but clean. Sparse paper thin towels and if you're lucky they will be dry later for a second shower. Wash hand basin only has a cold water tap, so for shaving I had to boil the kettle for hot water. At just over a RM1,000 for 7 days, it's good value but having to use
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Response from uhotelpenang, Manager at U Hotel Penang
Responded 30 Sep 2018
Dear searcaig2018, Thank you for your review about U Hotel Penang! And also, we would like to thank you for staying with us for a week. We've taken note on your feedback in regards to our internet, and currently in the midst of improving it in order to provide a better experience to all of our guests. We would like to apologize for the loud music (from the festival across the road) occurred during your stay, however it is a cultural festival that will be held every year (based on Lunar calendar) that we can't avoid.We hope there's chance for us to improve our service to you when you decide to stay with us again in future. Thank you! :) Regards, Azzam
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Clean basic room for a sleepover. We were out all day long only came back to the room to sleep. Security is good as u will need your room key to operate the elevator. Stayed at level 3- shower pressure was excellent. TV channels were clear. Designated parking space. I will
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Response from uhotelpenang, Manager at U Hotel Penang
Responded 30 Sep 2018
Dear Jessikah_Simpson, Thank you for spending your time to review about U Hotel Penang! Glad to know that your stay with us were satisfying. Your feedback is highly appreciated and we will try our best to either maintain or improve our service from-time-time. Hope you will come back to stay with us whenever you're on a trip in Penang. See you soon! :) Regards, Azzam
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This is a no frills hotel but is clean and neat. Fast checkin. Room is small but has good air conditioning. Friendly staff and major plus point: close to Airport. Tesco and various food courts nearby.
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Response from uhotelpenang, Manager at U Hotel Penang
Responded 15 May 2018
Dear Allan O, Thank you for your review about U Hotel Penang. We do try our best to improve and work on our customer service and hope to make an impression to our guests. Good to know that our staffs' friendliness was up to your expectation, we will ensure that the quality of our service won't go down as it plays a very important role to our guests' satisfaction. Your comment is both encouraging and motivates us to do better. We look forward to welcoming you again soon! Thank you! :) Regards, Azzam
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All photosTravellerRoom & SuitePool & Beach
Photo provided by managementU Hotel Penang
Deluxe King Room
Room 410 - Bed with writing desk.
Photo provided by managementU Hotel Penang
Bathroom
View from Room 410
Shower area.
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Yes. It is safe but as usual park with your own risk even though there's a security guard doing a rounding shift at night.
1 vote
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"Rooms facing the back are quieter"
"Take higher floor rooms to have less street noise."
"If you need a quieter room, ask for one away from the lifts. Rooms positioned in the middle of the hotel have no outside view."
"Affordable and clean"
"If you need a quieter floor you may choose the 4th floor."
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PRICE RANGE
US$36 - US$51 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
U Hotel Bayan Lepas
LOCATION
MalaysiaPenangPenang IslandBayan Lepas
NUMBER OF ROOMS
128
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