We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
28 Jalan Teluk Kumbar, Bayan Lepas, Penang Island 11920 Malaysia
Lowest prices for your stay
US$100
View deal
Expedia.com
Lexis Suites
US$100
View deal
Hotels.com
Travelocity
getaroom.comUS$129
View all 18 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (936)
Room & Suite (274)
Dining (66)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
Read more
Updated 01/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Lexis Suites Penang
Updated 01/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 13 in Bayan Lepas
Location
Cleanliness
Service
Value
Nestled along the idyllic and pristine beach of Teluk Kumbar, Lexis Suites Penang boasts 222 suites with a private pool & steam room in each room.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Karaoke
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Indoor pool
Outdoor pool
Private pool
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Rooftop bar
Kids club
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Steam room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Bathrobes
Air conditioning
Desk
Private balcony
Room service
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Safe
Telephone
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Hair dryer
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English, Malay
487Reviews38Q+A84Room tips
Traveller rating
  • 191
  • 152
  • 75
  • 35
  • 34
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Omar wrote a review 10 May
11 contributions24 helpful votes
I booked this hotel per ppl recommendations through multiple websites but i think they visited the hotel before the COVID. The price is not cheap its more expensive than shan-grilla and the location is far from all the activities with nothing near it. I arrived with my family the security guy is acting wierd talking in his talky-wake as he is very busy and the president arrived when we were the only one lol. Then nobody helped us with the baggage. 4 staff were in the front desk for check in and we were around 10 ppl but only 2 had computers to help is. I stand in the queue when my turn arrived three of them start talking i even greeted them to start my process, one started to text on the phone and the others ignored me tell i speaked out and the decided finally to help. They gave me the room and after unpacking 15 min apprx. The manager came and wanted us to move to another room. I asked why she mentioned its a better room i asked y she said its much better i felt somthing fishy i asked better in what she said higher floor i was in floor 22 ans the new one in 23 i told her thanks i dont want she said please there is a problem in this pool and by mistake they gave u the room key. I told her i need to go to a mall cuz i already booked a cap and he is on his way she said no problem and i asked her to come back to the room to check if we missed anything. Indeed i forgot my kid sandals and nobody brought it back till i noticed them missing on check out. The new room safety box was locked by the previous costumer and i asked sombody to fix it they came and failed to do fix it which he said im going to talk to the front desk to send another tech three days bothing happened and i had to move through the coty with alot of money and passports. I left first day at 10 am and put the clean me sign and came back at 10 pm nothing was done i called the manager fayza which i spoke to for all the previouse problem and she again apologized and thats it. The place is very far from most attractions and city markets.
Read more
Date of stay: May 2022Trip type: Travelled
Helpful
Share
Response from LSP EXEC, Other at Lexis Suites Penang
Responded 1 week ago
Hi Dr_omar87, Thank you for stay with us at Lexis Suites Penang. It is disheartening to learn that we had somehow missed the mark in providing a wholesome guest experience, and we sincerely apologise for the shortcoming. We would take a serious look into this matter, and corrective action will be performed accordingly. We sincerely worked hard to ensure the guests will have a memorable stay at our hotel and we hope this will not deter you and your fellow friends from coming to stay at Lexis Suites Penang in the near future. Warm Regards, The Management.
Read more
Azman I wrote a review 4 May
Kuala Lumpur, Malaysia2 contributions2 helpful votes
I rented a Premium Pool Suite for 3 nights with break fast for 3 adults. Room was excellent although the pool need some cleaning particularly on the glass wall and side kerb. My main complain is on the way your reception at your buffet breakfast restaurant. Despite paying breakfast for 3 Adults I only went for breakfast with my Wife as my 6 years old son was still sleeping. After we finished breakfast I took two pieces of pastries and 1 yogurt for my son. We were stopped by an Indian lady who mentioned the rule does not allow food to be taken out. Yes I noted that as I am a frequent regional traveler. Despite telling her my son was sleeping, despite telling her we already paid for 3 adult, she still insisted that we left the food. I acknowledged if we didn't pay and if we took food in large quantities. When I mentioned this, the lady said in a rude and demeaning manner "Since you take it already, just take it la". Having been in various other hotels even those both more expensive and even cheaper one during my regional business travel, this was truly a shocking experience to me. When I went to the Lobby to mention about this incident, I was told by a Malay lady that the Indian lady was from management and close to the Boss. No worries. No loss from me except this is a revealing lesson to never come again to this hotel. You have a long way to reach the level of the many hotels at Batu Ferringhi.
Read more
Date of stay: May 2022
Helpful
Share
Response from LSP EXEC, Other at Lexis Suites Penang
Responded 1 week ago
Hi 563Azmani, We are pleased to receive your valuable feedback and thank you for the time and efforts bringing this to our attention. Do allow us to take this opportunity in extending my sincere apologies on the unpleasant experience delays on getting the rooms, which you have encountered during your stay with us. Rest assure that appropriate action will be taken to address the issues. It is indeed appreciated your feedback as it would allow us to make improvements and take corrective measures in ensuring your future return will be rendered with a better service and care. Warm regards, The Management
Read more
garyoocb wrote a review Apr 2022
Penang2 contributions3 helpful votes
Hotel poorly maintained. Everything looks old and rusty. Pool are not as clean as before. Wallpapers peeled off, furniture old, everything looks like a rundown hotel with 2 stars. Terrible experience with the name of Lexis group.
Read more
Date of stay: April 2022Trip type: Travelled
1 Helpful vote
Helpful
Share
Response from LSP EXEC, Other at Lexis Suites Penang
Responded 3 weeks ago
Hi Garyoocb, Thank you for stay with us at Lexis Suites Penang. It is disheartening to learn that we had somehow missed the mark in providing a wholesome guest experience, and we sincerely apologise for the shortcoming. We would take a serious look into this matter, and corrective action will be performed accordingly. We sincerely worked hard to ensure the guests will have a memorable stay at our hotel and we hope this will not deter you and your fellow friends from coming to stay at Lexis Suites Penang in the near future. Warm Regards, The Management.
Read more
Mat Det wrote a review Mar 2022
2 contributions
Good hotel with private pool, but get ready to bring your extra towel since they will extra charge for 3rd towel and above. Please bring any ridsect or mortein since many of Charlie Ants (you can Google it) will try to enter the room from private pool. Overall is excellent for room comfortable, staff and room service rating.
Read more
Date of stay: March 2022
Value
Rooms
Service
Helpful
Share
Response from LSP EXEC, Other at Lexis Suites Penang
Responded 21 Mar 2022
Hi Matdet76, It is certainly a great pleasure to have received your feedback and thank you for the time you have taken to describe and give your comment. While we are appreciate your compliments, we also have taken note on your feedback and have shared your comments with the team. Looking forward to seeing you again in the near future. Warm regards, The Management
Read more
jasminmf wrote a review Mar 2022
Bangi, Malaysia1 contribution
Everything was great except for the rude receptionist during our check in process. She's not the person managing our check in but very rudely instructed us where we should go, and where we should wait. We're paying guests and she could at least speak to us in a polite tone
Read more
Date of stay: March 2022Trip type: Travelled
Helpful
Share
Response from LSP EXEC, Other at Lexis Suites Penang
Responded 13 Mar 2022
Hi Jasmin, Thank you for chosen to stay at Lexis Suites Penang during your recent trip to Penang. While we are appreciate your compliments, we also have taken note on your feedback and have shared your comments with the team. We sincerely apologise for the shortcoming. We would take a serious look into this matter, and corrective action will be performed accordingly. All of us at Lexis Suites Penang look forward to welcoming you back again in the near future. Warm regards, The Management
Read more
Previous
123456
PRICE RANGE
US$94 - US$167 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPenangPenang IslandBayan Lepas
NUMBER OF ROOMS
222
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Lexis Suites Penang
Which popular attractions are close to Lexis Suites Penang?
Nearby attractions include Saanen Dairy Goat Farm (6.1 km), Snake Temple (6.3 km), and Penang War Museum (6.2 km).
What are some of the property amenities at Lexis Suites Penang?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Lexis Suites Penang?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Lexis Suites Penang?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Lexis Suites Penang?
Yes, free parking is available to guests.
What are some restaurants close to Lexis Suites Penang?
Conveniently located restaurants include Kampachi, Hotel Equatorial Penang, Khuntai Restaurant Penang, and Spink.
Are there opportunities to exercise at Lexis Suites Penang?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Lexis Suites Penang have airport transportation?
Yes, Lexis Suites Penang offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Lexis Suites Penang?
Yes, dry cleaning and laundry service are offered to guests.
Does Lexis Suites Penang offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Lexis Suites Penang?
The staff speaks multiple languages, including English and Malay.