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The Gantry London, Curio Collection by Hilton

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40 Celebration Avenue, Stratford City E20 1DB England
6 people are viewing this hotel
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Traveller (221)
Room & Suite (16)
Dining (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 11/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Gantry London, Curio Collection by Hilton
Updated 11/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 10 hotels in Stratford City
Location
Cleanliness
Service
Value
Travellers' Choice
The Gantry is a multifaceted urban resort and hotel offering a truly integrated eating, drinking, socialising and entertaining experience under one roof. It’s the ideal destination for Londoners and international visitors alike who share our passion for the exceptional and the unexpected. And we’re constantly looking for more creative ways to do things. Which is why we actively collaborate with experts in the food and drink industry, local artists and designers, and also with our world-class hospitality partners, the Hilton Curio collection.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Meeting rooms
24-hour security
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Baggage storage
Outdoor furniture
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Telephone
Wardrobe / wardrobe
Coffee / tea maker
Refrigerator
Iron
Laptop safe
Electric kettle
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Hotel links
Special Offer:Hilton Honors Discount
164Reviews4Q+A36Room tips
Traveller rating
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Jon P wrote a review 27 Sep
1 contribution
I recently stayed in this hotel. The hotel itself was good however and it’s a big however they have kept a £2000 reservation charge assigned to my credit card for well over two weeks after checking out. This is despite contacting the hotel more than once and being reassured that the charge will be cancelled. This has led to my credit limit being reached on a business credit card and me having to suffer the embarrassment of the card being declined and having to pay out of my own pocket. Be very careful to double check all charges on your cards when staying here………
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Di W wrote a review Aug 2022
Derbyshire, United Kingdom8 contributions2 helpful votes
Hotel's Favourite
My sister in law and I have just returned from a couple of days visit here. A special mention to Gracie working front desk at the restaurant. Sunday was a particularly busy breakfast time, some people were getting frustrated and some being quite rude and upset at having to wait. Gracie responded in a professional manner, keeping calm and smiling and taking control of each individual request. All the restaurant staff coped amazingly well against a crazy breakfast rush. Cordelia was our waitress in the evening and couldn't do enough for us. Very friendly and efficient. Check-in staff courteous and helpful. Food was amazing and our room very clean and comfortable. A most enjoyable experience. Thank you
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andreea Dumitru, Guest Services / Front Office at The Gantry London, Curio Collection by Hilton
Responded 4 weeks ago
Dear Di W, We appreciate your time for rating your most recent stay. Your recognition for our amazing Gracie and Cornelia is very much appreciated and we will ensure they will be rewarded for their efforts. The entire staff is delighted to read your kind comments as this represents encouragement to keep doing our best. Looking forward to see you soon, Regards, Andreea Dumitru Guest relations manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dee wrote a review 24 Sep
New York City, New York153 contributions84 helpful votes
+1
IF YOU HAVE ANXIETY OR ALLERGIES THIS HOTEL IS NOT FOR YOU. NONE OF THE ROOMS HAVE WINDOWS. NONE. Let me say this, by now and next summer this hotel will be 2 or 1 stars. LOCATION- for me, it’s perfect especially since the Stratford train station is right there AMENITIES- there are none. There is a cafe and a restaurant, union social which is nice. There’s also a gym which is very small but has some good machines. STAFF- not all of them are nice. Kannie is by far the sweetest and most helpful employee here, there’s this redhead I didn’t get here name, she’s nice as well. Today I encountered this rude male employee. ROOMS- the hallways are dusty, you can see the dust as you’re stepping on the carpet, the rooms are dusty the sink in my room doesn’t drain the water all the way out, shower head rusting. Speaking of sink it’s not your typical sink and you’d have to bend down really far to use it. The windows in some of the rooms are dirty af on the outside. OVERALL- this is a new hotel and that’s the hype, it’s new. Over time reviews will start to go down. Also their biggest twin room is a twin deluxe, the gantry twin in very small.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Samith Makawitage, Owner at The Gantry London, Curio Collection by Hilton
Responded 5 days ago
hi@sb1876, Thank you very much for your feedback and we are really sorry to hear your disappointment during your stay with us at The Gantry London. your feedback has taken into serious consideration and will be acknowledging to relevant department to looking to a fix, and resolve this affectively. However in regards to windows in the bed rooms, i can emphasis all of our bed rooms has window but those winddown types are different to the room categories itself. for an example higher floors has bigger size windows and as well as for some deluxe rooms and suits. I am very sorry to hear that staff interaction was not pleasant but glad to see my colleague Kannie has made an effort to make your stay better. Thank you once again for your feedback. We look forward to welcoming you back to The Gantry London in the not-too-distant future. Best Regards Samith Makawitage - The Gantry London
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
simonsmith wrote a review 22 Sep
Cheltenham, United Kingdom147 contributions145 helpful votes
A modern hotel conveniently located near to Stratford International and the Westfield Shopping centre . Hilton Gold . Lack lustre check in staff , no welcome , no upgrade , and did not seem to know what the HH Loyalty programme was . Offered incorrect information . Allocated a room completely at odds with my room preferences. Room modern basic but with a good walk in shower . No water bottles in room as should be . Staff seemed disinterested. Raised issues while staying and did get a vague apology. No HH Benefits so will likely stay at another of the chains hotels next time .
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Samith Makawitage, Owner at The Gantry London, Curio Collection by Hilton
Responded 5 days ago
Dear Valued Guest, Thank you very much for taking time to give us feedback of your stayed at The Gantry London. It is our philosophy to ensure that we provide our guests with the highest standards of product at all times, and I can see that we let you down on this occasion. Rest assured that I will share your scores with the hotel team. If you have any additional information with regards to the service you received, your comments would be greatly appreciated as they do help us maintain the high standards that we strive to achieve. We do hope to welcome you back to The Gantry London very soon and I remain at your disposal for any future assistance. Best Regards The Gantry London- Samith Makawitage
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
edentNi wrote a review 21 Sep
NI7 contributions3 helpful votes
We recently had our 3rd stay at the Gantry this year: We had an enjoyable, comfortable and relaxing time during our 4 day stay. Thank you so much to Bianca and Udele for their personal and warm welcome on arrival and during our vacation 3rd - 7th Aug. We plan to return again before the end of the year. Regards TT.
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Date of stay: August 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andreea Dumitru, Guest Services / Front Office at The Gantry London, Curio Collection by Hilton
Responded 1 week ago
Hi edentNi, We appreciate your feedback and choosing us for several stays now, this is very rewarding as we are now in your top preference. Bianca and Udele are so lovely and put heart in everything they do , happy to hear they offered such a warm welcome. On your return you will get to experience in the festive season another positive stay and we are super excited for that . Regards, Andreea Dumitru Guest relations manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mr. Alford wrote a review 20 Sep
Los Angeles, California2 contributions
I had a great time during my stay here. The service at the hotel is top-tier. Kareema, Erika, & Kannie we’re all great. I stayed here for about 2 weeks during Wimbledon. The staff was very friendly and helpful. The hotel is located near a huge mall with lots of options for food and shopping. Also located close to the train which makes up for being far outside central London.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andreea Dumitru, Guest Services / Front Office at The Gantry London, Curio Collection by Hilton
Responded 1 week ago
Hi Passenger03752942248, What an amazing review! Thank you so much for the kind words. Our stars Kareema, Erika and Kannie are so happy that they made a difference and contributed to a memorable stay, we are proud to have them in our team. I'm sure you will come back soon for a shopping session or to visit beautiful London attractions. Kind regards, Andreea Dumitru Guest relations manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nordicman61 wrote a review 12 Sep
Sheffield, United Kingdom28 contributions15 helpful votes
This is a superb hotel and great value for London. Our room was lovely - huge bed, spacious, great shower and AC which actually works and is simple to adjust. It has the feel of an expensive place but isn’t. Great staff too. Very highly recommended.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andreea Dumitru, Guest Services / Front Office at The Gantry London, Curio Collection by Hilton
Responded 1 week ago
Hi John A, Thank you for providing your feedback and for letting us know how great your experience was. The entire team is delighted to read your comments as this serves as encouragement and we will continue to do a great job. See you again for another great stay, Andreea Dumitru Guest relations manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TinaM_445 wrote a review 11 Sep
Yeovil, United Kingdom179 contributions122 helpful votes
A fabulous stay on Friday night before we went to the Abba Voyage concert. Great welcome and a mention to Udele as we checked in, great ambassador for the Hotel. Twin room was lovely, large beds, fabulous bathroom and shower. We had drinks and nibbles in the bar and service and choice was great. We couldn't have chosen to stay anywhere better- it was perfect.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andreea Dumitru, Guest Services / Front Office at The Gantry London, Curio Collection by Hilton
Responded 1 week ago
Dear TinaM_445, So good to hear you loved your stay with us and enjoyed our property entirely. Udele is amazing and we thank you for acknowledging her friendliness and great customer service. Abba voyage experience along with a Gantry stay really is a perfect choice and we hope you will come and see us with another occasion. Regards, Andreea Dumitru Guest relations manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hannah F wrote a review 11 Sep
Louth, United Kingdom20 contributions14 helpful votes
Another fab stay at The Gantry. Brilliant location with great accessibility to Kings Cross, friendly staff, comfy rooms with fab views and the perfect start to the day breakfast. Every time I visit I wish my house looked like The Gantry, the design elements are the perfect fusion of aesthetics and practical design! Looking forward to my next visit already..
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Date of stay: August 2022Trip type: Travelled on business
Room Tip: The higher floors offer great views!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andreea Dumitru, Guest Services / Front Office at The Gantry London, Curio Collection by Hilton
Responded 1 week ago
Hi Hannah, Thanks for the lovely description and observations of our design, we really want you to feel like home at The Gantry London. So please come and stay again soon, we are super excited to welcome you again. Regards, Andreea Dumitru Guest relations manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
joep735 wrote a review 6 Sep
Barrow-in-Furness, United Kingdom782 contributions378 helpful votes
Now stayed here 3 times and will be stopping lot more. Great hotel from check in to check out. Rooms are well appointed with great comfortable beds. Opposite the westfield shopping centre and 10i minutes to West Hams ground and the Olympic Park. A DLR station is opposite which opens up a very wide area, but less than 7 minutes to ST Pancras on the train. Good cocktails and bar and decent breakfast.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Samith Makawitage, Owner at The Gantry London, Curio Collection by Hilton
Responded 3 weeks ago
hi@joep735, i am glad you you enjoyed your stay with us and location for the hotel was up to your liking. i will surely share your feedback with rest of my team. Thank you again staying with us at The Gantry London and we can not wait to welcome you back :) Best Regards Samith Makawitage - The Gantry London
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$184 - US$257 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandGreater LondonStratford City
NUMBER OF ROOMS
290
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Frequently Asked Questions about The Gantry London, Curio Collection by Hilton
Which popular attractions are close to The Gantry London, Curio Collection by Hilton?
Nearby attractions include Star Command Laser Tag (0.2 km), Westfield Stratford City (0.4 km), and The Void (0.4 km).
What are some of the property amenities at The Gantry London, Curio Collection by Hilton?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Gantry London, Curio Collection by Hilton?
Top room amenities include air conditioning, a refrigerator, and a view of a nearby landmark.
What food & drink options are available at The Gantry London, Curio Collection by Hilton?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Gantry London, Curio Collection by Hilton?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Gantry London, Curio Collection by Hilton?
Conveniently located restaurants include Las Iguanas Stratford Westfield, Darkhorse Restaurant & Bar, and Wahaca Stratford.
Are there opportunities to exercise at The Gantry London, Curio Collection by Hilton?
Yes, guests have access to a fitness centre during their stay.
Is The Gantry London, Curio Collection by Hilton located near the city centre?
Yes, it is 0.08 km away from the centre of Stratford City.
Are any cleaning services offered at The Gantry London, Curio Collection by Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Gantry London, Curio Collection by Hilton?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to The Gantry London, Curio Collection by Hilton?
Many travellers enjoy visiting Tower of London (6.3 km), Old Royal Naval College (7.0 km), and HMS Belfast (6.7 km).