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Bukit Gambang Resort City

352 reviews
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Traveller (349)
Room & Suite (91)
Pool & Beach (48)
Overview
  • Excellent15%
  • Very good20%
  • Average39%
  • Poor15%
  • Terrible11%
Travellers talk about
“water theme park”(22 reviews)
“night safari”(13 reviews)
“flying fox”(13 reviews)
Public Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.0 Star Hotel
All hotel details
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Reviews (352)Write a Review
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53
70
128
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Show reviews that mention
All reviewswater theme parknight safariflying foxwild animalsoutdoor activitiesentrance feemagic showwhite lionmy kids lovesingle bedshort holidaylocal dishesatv ridefamily vacationbasic amenitieshot showerwave pool
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1 - 5 of 341 reviews
Reviewed 4 weeks ago

We went there with my family, my mom & my sister's family. Booked online direct thru the resort website. Got a room with the Safari & Waterpark Day Passes. The rooms were terrible, not maintained well & poor condition. There were renovations going around to...More

1  Thank Hamiza H
Response from Zahar_BGRC, EAM at Bukit Gambang Resort CityResponded 4 weeks ago

Thank you for reviewing Bukit Gambang Resort City (BGRC) in Tripadvisor! Salam Puan, personally would like to thank you for visiting BGRC on your last holiday and my apology as there was many discomfort during your stay. I'll take the complaints to the relevant department...More

Reviewed 4 December 2017

We went there for a company trip. The telematch event was well organised amidst a muddy field and hot weather. Check in and check out process was very efficient. Food served at the restaurant for breakfast, lunch and dinner was not too bad. Some were...More

Thank Hai65
Response from Zahar_BGRC, Manager at Bukit Gambang Resort CityResponded 5 December 2017

Thank you for reviewing Bukit Gambang Resort City *BGRC) in Tripadvisor! We thank you for choosing BGRC as a venue for your company trip and we are glad to hear that all of our facilities and services are meeting your expectation. We apologize on some...More

Reviewed 6 November 2017

I booked studio suite at Caribbean Resort, Room so far Ok even the balcony flooded with water but understand coz it was raining before and got stains on the bed sheet. Act we already felt disappointed even before we come here as upon reservation, there...More

Thank mama_iqah
Response from Zahar_BGRC, General Manager at Bukit Gambang Resort CityResponded 8 November 2017

Thank you for reviewing Bukit Gambang Resort City (BGRC) in Tripadvisor! We thank you for choosing BGRC as your holiday destination and we are glad that some of the facilities had met your expectation, we truly apologize for some discomforts that during your stay. We...More

Reviewed 31 October 2017 via mobile

The room were a quite spacious, can accommodate 2 small families. The room that i stayed were poorly maintained , closet looks old and damaged ( there were lot of cracks ) the wooden floor have crack . Television not working properly so was my...More

Thank Mohamad A
Response from Zahar_BGRC, General Manager at Bukit Gambang Resort CityResponded 2 November 2017

Thank you for reviewing Bukit Gambang Resort City in Tripadvisor. Thank you En Mohamad for choosing BGRC for your holiday destination and we are glad to hear some of our facilities met your expectation and we do apologize for some discomfort during your stay, we...More

Reviewed 30 September 2017 via mobile

The room is spacious but not clean.found some dirt near the sink.no kettle in the room.have to call the housekeeping twice for them to send the keetle. No in room iron provided.There is only 1 iron room in each building,with dirt,lizard and cockcroach everywhere. The...More

Thank myra_sany
Response from Zahar_BGRC, General Manager at Bukit Gambang Resort CityResponded 6 October 2017

Thank you for reviewing Bukit Gambang Resort City in Tripadvisor. We thank you for selecting BGRC for your recent holiday trip, we are glad to hear that your stay was somehow pleasant but unfortunately there are some discomforts during your stay. We thank you for...More

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Room Service
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Room Service
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Conference Facilities
Airport Transportation
Concierge
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Indoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$39 - US$60 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$39 - US$60 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveller (349)
Room & Suite (91)
Pool & Beach (48)
Dining (30)
Hotel & Grounds (249)
Bathroom (16)
Family and Play Areas (16)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Chie How L
13 October 2017|
AnswerShow all 2 answers
Response from Zahar_BGRC | Property representative |
Hi not sure where in Agoda stated that, but there is no whirlpool bathtub. Any how we will verify with Agoda if such statement then need to be removed, thank you.
0
Votes
Wei Chai S
10 August 2017|
AnswerShow all 2 answers
Response from Zahar_BGRC | Property representative |
Hi, there are plenty of local restaurants across the resort ie 7-8 restaurants, and there are also Chinese, Indian and Malay restaurants in Gambang town which is 10 minutes away from resort.
0
Votes
Wei Chai S
30 July 2017|
AnswerShow all 4 answers
Response from Khairina T | Reviewed this property |
Yes, that is what we did. The first day we went to Safari Park, and the next day we went to Water Park.
0
Votes
Room Tips
"Ask to stay in Arabian Bay Resort as the location is cleaner and most of the activities are located around it."
Read review
"Request room near with elevator coz at night felt very scary when you walk at corridor."
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"They have few options of rooms, studio, family two bedroom"
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"Ask for same level with the reception."
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