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Bukit Gambang Resort City

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Traveller (372)
Room & Suite (118)
Pool & Beach (48)
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Overview
  • Excellent15%
  • Very good19%
  • Average40%
  • Poor15%
  • Terrible11%
Travellers talk about
“water theme park”(23 reviews)
“night safari”(13 reviews)
“fire show”(10 reviews)
AMENITIES
Public Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (363)
There are newer reviews for Bukit Gambang Resort City
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Traveller rating
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11 - 15 of 349 reviews
Reviewed 6 November 2017

I booked studio suite at Caribbean Resort, Room so far Ok even the balcony flooded with water but understand coz it was raining before and got stains on the bed sheet. Act we already felt disappointed even before we come here as upon reservation, there...More

Thank mama_iqah
Response from Zahar_BGRC, General Manager at Bukit Gambang Resort CityResponded 8 November 2017

Thank you for reviewing Bukit Gambang Resort City (BGRC) in Tripadvisor! We thank you for choosing BGRC as your holiday destination and we are glad that some of the facilities had met your expectation, we truly apologize for some discomforts that during your stay. We...More

Reviewed 31 October 2017 via mobile

The room were a quite spacious, can accommodate 2 small families. The room that i stayed were poorly maintained , closet looks old and damaged ( there were lot of cracks ) the wooden floor have crack . Television not working properly so was my...More

Thank Mohamad A
Response from Zahar_BGRC, General Manager at Bukit Gambang Resort CityResponded 2 November 2017

Thank you for reviewing Bukit Gambang Resort City in Tripadvisor. Thank you En Mohamad for choosing BGRC for your holiday destination and we are glad to hear some of our facilities met your expectation and we do apologize for some discomfort during your stay, we...More

Reviewed 30 September 2017 via mobile

The room is spacious but not clean.found some dirt near the sink.no kettle in the room.have to call the housekeeping twice for them to send the keetle. No in room iron provided.There is only 1 iron room in each building,with dirt,lizard and cockcroach everywhere. The...More

Thank myra_sany
Response from Zahar_BGRC, General Manager at Bukit Gambang Resort CityResponded 6 October 2017

Thank you for reviewing Bukit Gambang Resort City in Tripadvisor. We thank you for selecting BGRC for your recent holiday trip, we are glad to hear that your stay was somehow pleasant but unfortunately there are some discomforts during your stay. We thank you for...More

Reviewed 15 September 2017

As a place to stay, it is okay. I'm not complaining as to be fair, the pricing of the resort is reasonable. We chose to stay here as we wanted to visit the Safari Park and Water Park, and there is shuttle bus from the...More

Thank Joys L
Response from Zahar_BGRC, General Manager at Bukit Gambang Resort CityResponded 17 September 2017

Greeting, We thank you for reviewing Bukit Gambang Resort City on Tripadvisor.com We wish to thank you for choosing our resort city as your preferred holiday destination and we are definitely glad to hear that our facilities had some how met your requirements. We do...More

Reviewed 26 August 2017 via mobile

We had a smashing good time in this playground over 500 acres filled with multiple attractions, from giant water park to jungle action adventure. Fun time in the family raft ride. We also had fun with the slide ride. Exciting jungle action adventure to participate....More

Thank GAN L
Response from Zahar_BGRC, General Manager at Bukit Gambang Resort CityResponded 17 September 2017

Greeting, We thank you for reviewing Bukit Gambang Resort City on Tripadvisor.com We wish to thank you for choosing our resort city as your preferred holiday destination and we are definitely glad to hear that our facilities had some how met your requirements. Meanwhile do...More

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Room Service
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Concierge
Children Activities (Kid / Family Friendly)
Room Service
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Indoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$28 - US$62 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$28 - US$62 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (372)
Room & Suite (118)
Pool & Beach (48)
Dining (31)
Family and Play Areas (16)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
kautham036
11 May 2018|
AnswerShow all 3 answers
Response from Zahar_BGRC | Property representative |
Hi thank you, takes about 30 minutes to Kuantan town...nearby Gambang small town have a shops and eatery outlets for info. TQ
0
Votes
Chie How L
13 October 2017|
AnswerShow all 2 answers
Response from Zahar_BGRC | Property representative |
Hi not sure where in Agoda stated that, but there is no whirlpool bathtub. Any how we will verify with Agoda if such statement then need to be removed, thank you.
0
Votes
Wei Chai S
10 August 2017|
AnswerShow all 2 answers
Response from Zahar_BGRC | Property representative |
Hi, there are plenty of local restaurants across the resort ie 7-8 restaurants, and there are also Chinese, Indian and Malay restaurants in Gambang town which is 10 minutes away from resort.
1
Vote
Room Tips
"The Caribean Suite is very run down and badly maintained"
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"Bring along your hair dryer and bathroom amenities."
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"Ask to stay in Arabian Bay Resort as the location is cleaner and most of the activities are located around it."
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"Request room near with elevator coz at night felt very scary when you walk at corridor."
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