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Bukit Gambang Resort City

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301 Reviews from our TripAdvisor Community

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Showing 291: English reviews
Reviewed 27 August 2016 via mobile

Love the place especially the rooms and the facilities. Would love to recommend to my friends and relatives. Very hospitable and good service. Liked the rooms are very clean and well maintained . The F&B have excellent food and drinks.

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2Thank Ramesh N
Kuala Lumpur, Malaysia
Reviewed 9 August 2016

Checked in on a Thursday. They have closed Carribean apartments but no signs were put up as notice. Went all the way to Carribean, parked the car, walked up only to realize that the whole building is locked. Had to go back to Arabian apartment which is about 1km away. It seemed that the check-in counter staff was very reluctant...

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Thank j0eF797
Reviewed 3 August 2016

Was there for a night stay on weekend in August 2016. Not many people were there even on weekend. Seriously quiet. And it looks like a few blocks of apartment in a housing area. Bought the RM278 package which includes water theme park entry for two and breakfast for two. Checked in at 3pm and studio room wasnt ready at...

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Thank AizatKassim
Reviewed 21 July 2016

It's a 2 1/2 drive from KL to Bukit Gambang Resort City. We have been here twice and at both times we stayed in the Arabian Family 2 bedroom suite. The room is clean and spacious but the towel is not very fresh. It's good to bring your own towels. Hairdryer is available upon request at the reception counter and...

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2Thank Merryn T
Kuala Lumpur, Malaysia
Reviewed 19 July 2016

This was my second visit to the resort in 2 years. Both times, I stayed in the 2-bedroom apartment that accommodated 4 people for 2D1N. Both visits were the same. Positive: 1. Clean and spacious bedrooms with attached bathrooms. Air conditioning provided (when you leave the room, you need to take along the room access card. When the card is...

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Thank Lil_Missy01
Kuala Selangor, Malaysia
Reviewed 14 July 2016

I was there during the Hari Raya period on 6/7/2016.The journey takes about 3 hours from Kuala Lumpur. Upon arrival, the view from the car window was beautiful with plenty of greens around. We check in to the Arabian section which a 2 bedroom apartment with individual toilets. Upon entering the room, disappointment on my kids face show up immediately....

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2Thank 88marvel2015
Kuala Lumpur, Malaysia
Reviewed 14 July 2016

This trip is the first and the last for our family. The resort is not comfortable. No air cond in the hall area.The management was so terrible - In general for the front desk staff does not communicate well. Noticed this place have very poor run standards. kids play area had anti slip rubber mats but the fixtures are rusting...

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Thank G0r3v24
Petaling Jaya, Malaysia
Reviewed 13 July 2016

Booked Caribbean but when checked in was given Arabian resort. I was not been informed when booked through Agoda on 10 July 2016. No lights at the room corridor & staircase. Felt like we were in a haunted hotel. I guess they were trying to save cost as the school holiday has over. Lack of toilet amenities, no TV at...

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Thank MizzE_77
Kuantan, Malaysia
Reviewed 8 July 2016

Booked Caribbean Family Suite but got a surprised upgrade to Arabian Bay Resort's Family Deluxe Room. Arrived early before check-in time 3pm but Front Desk staff allowed us to check-in without rooms yet, but received the tickets to Waterpark and Safari. Nice !! Apartment, with front Garden view of the horse-riding compound, of 2 rooms with split air-conditionings, bathrooms and...

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1Thank AnthonyHui
Petaling Jaya, Malaysia
Reviewed 28 June 2016

The room we stayed is Family Deluxe with 2 bedrooms, the room is really spacious with 1 living room and I guess the whole family deluxe room actually accommodate 6 people. Breakfast is good and the ramadhan buffet is really really recommended! The Mee Goreng Mamak & Tomyam Soup at Arabian Coffee House is good too. Just a 10 minutes...

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Thank BazTan27

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Concierge
Official Description (provided by the hotel)
Bukit Gambang Resort City (BGRC) is a premier integrated destination resort city with Multiple Attractions in One Location. Nestled within a natural environment sprawling across 727 acres of secondaru jungle, BGRC is strategically located 218km from Kuala Lumpur and 35km before Kuantan, Pahang. BGRC is easily accessible via the East Coast Exressway, and also by flight from Penang, Kuala Lumpur and Singapore to Kuantan Airport, a mere 27km to the resort. Accommodation at BGRC features two all-suites themed resorts; Arabian Bay Resort (546 Suites) and Caribbean Bay Resort (578 Suites) offer combined total of 1,866 rooms providing sufficient rooms to host leisure and business outings. BGRC M.I.C.E is about creating new experiences with unique venues. Our key features include : - Certified Largest Pillarless Ballroom in Malaysia seating up to 3,100 people for banquets (round table) - 210,000 sq.Ft. Dedicated M.I.C.E Centre - Over 30 choices of venues of meetings and events. Team Building at Active Academy Active Academy is the corporate teambuilding and outdoor recreation department of BGRC. It is approved training provider under the Ministry of Human Resources (Malaysia). The training fees and relevant cost are claimable under PSMB schemes. The teambuilding modules offer experiential activity based learning in teamwork to achieve organisational goals. Bukit Gambang Water Park Bukit Gambang Water Park is the award - winning Best Water Park in Malaysia. Set in a natural and conductive environment our tropical aqua wonderland spreads across 45.8 Acres of secondary jungle. Our key features include: - Longest Six Lanes Racer Slide with Digital Timer - Longest Family Raft Ride - Only Wave Pool in Malaysia with Eight Wave Patterns - Totally Cashless Transaction System for convenience - Suitable venue for private gatherings and banquets Safari Park Bukit Gambang Safari Park (BGSP) is the Largest Park in Malaysia. It aims to bring you countless exciting encounters, up-close and personal with exotic animals from around the world. There are over 300 animal species, many of them being first of its kind in Malaysia. Sprawling across 138 acres secondary jungle offering both the walking and drive through experience, BGSP ensures an inspiring outing for all your delegates. ... more   less 

Additional Information about Bukit Gambang Resort City

Address: Jalan Gambang, Gambang 26300, Malaysia
Region: Malaysia > Pahang > Kuantan District > Gambang
Price Range: RM174 - RM268 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bukit Gambang Resort City 3*
Number of rooms: 578
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Also Known As:
Bukit Gambang Resort City Hotel Kuantan
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Questions & Answers

Here's what travellers have asked, with answers from Bukit Gambang Resort City staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid S2 building that faces to cafeteria chimney. It is a bit smelly”
 of 5 bubbles NajwaMno, 19 Dec 2016 | Read review
“Pool View room with nice view and near lift. Easy access for those have senior citizen.”
 of 5 bubbles , 15 Dec 2016 | Read review
“family room”
 of 5 bubbles , 5 Dec 2016 | Read review
“"ABR Room nicer than CBR Room"”
 of 5 bubbles LuckyL88, 11 Nov 2016 | Read review
“The food was so good”
 of 5 bubbles , 6 Nov 2016 | Read review
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