Goldenbay Hotel
Lot 3493, Bintulu Town Jalan Tun Razak, Bintulu 97000 Malaysia
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US$42
US$27
Fully refundable before Tue, 3 Oct
US$42
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Fully refundable before Sun, 8 Oct
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About
#9 of 45 hotels in Bintulu
Location
Cleanliness
Service
Value
GoldenBay Hotel Bintulu Situated in the heart of the business district, sightseeing spot and beaches offers comfortable yet affordable luxury accommodation with a panoramic view of Bintulu City along with the South China Sea. It’s well-located offer easy access to all major shopping complexes, night market, waterfront and few more local town’s attractions. Our Guest room is bigger sized and come either with king-size bed or twin beds and standard amenities such as air conditioning, standing shower, bathtub, flat-screen tv, free internet access, minibar, hairdryer, ironing board and working desk. The GoldenBay Hotel features a rooftop dining & lounge and sunshine café that served international and Asian food and beverages during breakfast, lunch and dinner with ample free parking space for guests. While you’re here, be sure to check out some local popular cafés which including the Coffee Code and Melt Café, all which are only a short distance from GoldenBay Hotel. If you’re looking things to do, you can check out Tua Pek Kong Temple (2.0km) and Similajau National Park (28.0km) which is a popular attraction amongst tourists. GoldenBay Hotel puts the best of Bintulu at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Rooftop pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Kids pool
Shuttle bus service
Parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Wine / champagne
Rooftop bar
Business Centre with Internet Access
Banquet room
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Private balcony
Room service
Safe
Sofa
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Chinese, Malay
Location
41Car recommended
Grade: 41 out of 100
26Restaurantswithin 1 km
3Attractionswithin 1 km
Lot 3493, Bintulu Town Jalan Tun Razak, Bintulu 97000 Malaysia
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42Reviews1Q+A10Room tips
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Stayed a few nights for work. Hotel was okay with nice big rooms, across the two separate stays both rooms cleaning was not the best. Bed was comfortable but one room had traffic noise at night that came in through the balcony door. Rooftop bar, restaurant and pool is nice but a bit expensive.
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Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
The rooms are spacious, clean and comfortable. The staffs are friendly and helpful. Viewing sunset at the rooftop is simply superb with drinks and food served from the restaurant. The car park is guided with security. The prices are reasonable. Good value!
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Date of stay: October 2022Trip type: Travelled with friends
Room Tip: Select rooms with sea view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My dining experience was horrible. Wouldn't recommend it to friends and family. The only benefit I could see of the hotel was the view of the ocean. Service is a no. Hospitality is also a no for me. An unreliable hotel that wastes both your time and money. You all should check their Facebook reviews.
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Date of stay: September 2022
Value
Service
Sleep Quality
Room Tip: In my opinion, there are better hotels out there.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Had our company annual dinner at the rooftop event hall at GoldenBay Hotel last weekend. Ambience and view were great but the quality and the quantity of the food served was appaling. The fish and prawn were not fresh, probably why it was served deep fried. For a table of 5 adults, we were served 5 tiny prawns and 5 fish fingers. Everyone went home hungry. An extremely unpleasant occasion. I would not recommend this venue for any future events.
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Date of stay: December 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
I stayed for 4 nights. The room is very big & spacious with all the basic amenities. I was given a room facing the sea. The bed was quite comfortable. Not much choice of tv channels. Since I was on official trip, I needed to be in contact with my office at all time during office hours but the WiFi connection was very bad. My telco network reception is quite poor too (of course not the hotel’s fault but was hoping the WiFi to be efficient). The foods are quite disappointing. The staff on the other hands were quite pleasant, friendly & helpful. Understood that it took them quite sometimes to make up the room because the hotel is 1 of the quarantine hotels so they missed out cleaning the room I was at the day before my check out. Plus point is the rooftop. You can watch the sunset from the rooftop…
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Date of stay: November 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Booked to stay here under government's service order with my staff. It was night time when we arrived after a long journey from Kuching, we weren't greeted and briefed upon our arrival, no in-house rules, no briefing on breakfast, other services and facilities. All have to figure out on our own. I had to ask our room's level and the breakfast time when the receptionist passed us the keys to our rooms. I advise future guest to be alert on the inventories in the room as you might be framed for damaging their properties. Not everyone is attentive about what's inside the room and what not, I was lucky to be aware on the notes the hotel put in my room when i checked-in, unlike my staff, which was compounded for smoking in their room during our checkout. While we admit the wrongdoings, we also expect some explanation from the management regarding their services. Unexpected, we were even threaten by the GM if my staff refuse to pay for the compound just because he has connections with the government. He even ranted on us for spoiling his beautiful day just because he has yet to having his breakfast and came late for work. What kind of management is this? Is this what u called a 4 star hotel service? Not to mention he took off his mask during this pandemic just to show us he is a smoker too. At that point, this is beyond the smoking issue now, it's more like customer services and crisis management. To add on, no housekeeping came to service the room even when my staff put on the sign. Was really dissatisfied on how we were treated by the hotel. Talking about pandemic time, i do not encourage ppl to book here as they accept ppl for quarantine, that's okay for me but what's more dumbfounded was that all the rooms in the hotel are inter-connected. Which means air can still travel between rooms, which increase the risk of other in-house guests. The only good thing I can point out is the F&B Team, kudos to the team. At least they were polite and friendly when serving us during breakfast. …
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Date of stay: August 2021Trip type: Travelled on business
Room Tip: Check every corner & items of the rooms upon check in, asked to be shown to your room if possible...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Had to quarantine at this hotel for over 10 days. The corner room was very spacious with a nice sea view, great for daily sunsets. Lots of floor space for exercise. Room was airy as the hinged awning windows could be marginally ajared. The Shower and Toilet area a little small with no Tub. Staff were very helpful. Good service on call. Roof top smoking area with a shallow water feature was open to smokers. The water feature/pool maybe used for toddler waddling but not really suitable for an adult swim. Downsides: Poor TV programs, with no Astro- local sat tv, Food: was piss poor since it was a quarantine package. Stayed at 4 different local hotels on quarantine packaged and this was the worse. Even the a la carte food was poor. Being on the vegetarian menu, hardly any local green salads were served. Eg: B'fast was roti canai with baked beans as a dip; plain nasi lemak with baked beans. Lunch: Battered fish was soggy; salads with overkill of thousand island dressing. Mostly served carrot bits, peas and canned corn (all likely frozen); Repeated b'fast and lunch was the same Vegetarian fried rice. Daily Fruits was only either red apples or yellow pears. One can order food delivery from food panda. Wifi - was provided for free but experienced time outs every morning which made working concalls a problem.…
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Date of stay: June 2021Trip type: Travelled on business
Value
Cleanliness
Service
Room Tip: Corner rooms or the limited balcony rooms; west facing which is also sea fronting rooms enjoy...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Beautiful hotel & affordable. Clean ans complete with basic necessities. The breakfast offers delicious local cuisine. Top floor hotel offers a rooftop view bistro and bar. A great place to relax, with jazz music in background.
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Date of stay: October 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from GoldenBay_Hotel, Sales & Marketing at Goldenbay Hotel
Responded 27 Oct 2019
Dear Kenrickk2014, Thank you for choosing our hotel, and taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as our The Rooftop Dining & Lounge. Our hotel aims to create a memorable experience with the delivery of superior customer service. we look forward to welcoming you back to our hotel in the future. Regards, Sales & Marketing GoldenBay Hotel, Bintulu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cosy and clean rooms,with a touch of modern style and minimalist. Strategic location and the best part is they have rooftop floor, where you can chill and relax with the sea view and breezy winds. Great selection of foods for breakfast
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Date of stay: September 2019
Value
Cleanliness
Service
Room Tip: Higher floors can get better sea view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from GoldenBay_Hotel, Sales & Marketing at Goldenbay Hotel
Responded 24 Oct 2019
Dear Dayang Siti Nur Amirah, Thank you for choosing our hotel, and taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as our The Rooftop Dining & Lounge. Our hotel aims to create a memorable experience with the delivery of superior customer service. we look forward to welcoming you back to our hotel in the future. Regards, Sales & Marketing GoldenBay Hotel, Bintulu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We found this medium size hotel one of the best hotels in Bintulu. It is a business hotel with ample facility, clean room, good breakfast. Room is simple and adequate. Food is a bit disappointing though.
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Date of stay: October 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from GoldenBay_Hotel, Sales & Marketing at Goldenbay Hotel
Responded 9 Oct 2019
Dear Suwatss Thank you for your comment and interest in our hotel, we are glad to have you stay with us here. We will improve the preparation & service of our food that comes to your need and satisfaction when you visit and stay again with us. Once again thank you for making memories with GoldenBay Hotel, Bintulu. Regards, Sales & Marketing GoldenBay Hotel, Bintulu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$27 - US$34 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSarawakBintulu
NUMBER OF ROOMS
112
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Frequently Asked Questions about Goldenbay Hotel
Which popular attractions are close to Goldenbay Hotel?
Nearby attractions include Park City Mall (0.8 km), The Spring Bintulu (0.1 km), and Commerce Square Mall (0.7 km).
What are some of the property amenities at Goldenbay Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Goldenbay Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Goldenbay Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Goldenbay Hotel?
Conveniently located restaurants include The Gold Mines Gastropub, Eve Garden, and Apple Restaurant.
Are there opportunities to exercise at Goldenbay Hotel?
Yes, guests have access to a fitness centre and a rooftop pool during their stay.
Does Goldenbay Hotel have an airport shuttle?
Yes, Goldenbay Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Goldenbay Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Goldenbay Hotel?
The staff speaks multiple languages, including English, Chinese, and Malay.
Does Goldenbay Hotel have any great views?
Yes, guests often enjoy the city view available here.