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Fairfield by Marriott Bintulu Paragon

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No 1 Old Airport Place, Bintulu 97000 Malaysia
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Traveller (8)
Room & Suite (10)
Dining (8)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 08/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairfield by Marriott Bintulu Paragon
Updated 08/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 43 B&Bs / Inns in Bintulu
Location
Cleanliness
Service
Value
Embrace an outstanding and warm hospitality at Fairfield by Marriott Bintulu Paragon. Prime location at the heart of Bintulu Town, strategic area surrounded by urban amenities and conveniences with close proximity to major multi-national corporations. Our hotel is dignified as the first Fairfield by Marriott hotel in Malaysia and the first international chain hotel in Bintulu. Relax in our contemporary guest rooms featuring complimentary Wi-Fi, smart TV, USB sockets, sleek bathroom and in-room dining service. Take advantage of our well-equipped meeting rooms as your preferred venue for business meeting or event in Bintulu, with free boasting high speed internet in an addition to the six trendy meeting rooms to fulfill your needs. Savor our delectable menu at KAVA Restaurant that serves daily healthy breakfast and curated selection of dishes. A modern equipped gym with 24-hours access also available to foster the best version of yourself even while on the road.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Taxi service
Conference facilities
Banquet room
24-hour security
Car park
Wifi
Breakfast available
Breakfast buffet
Kids' meals
Meeting rooms
Non-smoking hotel
First aid kit
Express check-in / check-out
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bidet
Interconnected rooms available
Room service
Safe
Telephone
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Walk-in shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, Chinese, Malay
Hotel links
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8Reviews0Q+A1Room tip
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Popular mentions
moma j wrote a review May 2021
Bintulu, Malaysia7 contributions
Great hospitality, spent 15 nights there for quarantine and everything was good from food, bed, toilets. Everything was clean and comfy, perfect for a short getaway. Was sent food every few hours too during the quarantine! The food was so-so but overall it was a truly amazing experience.
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Date of stay: April 2021
Value
Location
Service
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Response from Awang Hakim Awang Rozaini, Marketing at Fairfield by Marriott Bintulu Paragon
Responded 19 May 2021
Dear Moma J, Thank you for taking your time to share your review! We are happy and appreciate receiving 5 stars review from you. We apologize for the quality of food is not up to your expectations and we will try our best to improve regarding this issue. We hope to be able to welcome you back soon.
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Dino Png wrote a review Mar 2021
Subang Jaya, Malaysia1 contribution
Check in 19th Febl 2021 for quarantine for 14 days.Room is nice but the food they offered for breakfast,lunch,dinner is just very,very bad taste and no quality at all . Hope the management can look at the quality of food served. Thank You
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Date of stay: February 2021Trip type: Travelled on business
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Response from Priscilla Usun Belawing, Marketing at Fairfield by Marriott Bintulu Paragon
Responded 1 Mar 2021
Dear Pngs2018 It was an absolute delight to welcome you to Fairfield by Marriott Bintulu Paragon. We are all very grateful for the time you have taken to write this constructive review; it is much appreciated. Please accept our sincerest apologies for the issue you experienced regarding the quality of food served to you during your stay. This is not reflective of our operation standards or wishes. However, it is evident that we failed to deliver you the service you've expected. We are so grateful for the valuable comment. We look forward to welcoming you back.
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Jojo wrote a review Dec 2020
1 contribution
Spesific location,nice view,modern design,friendly staff,the room was amazing,thank you very much for your valuable hospitality services,hope will come back here again soon.i give u 5 star ⭐⭐⭐⭐⭐ hotel.
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Date of stay: December 2020Trip type: Travelled solo
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Response from Priscilla Usun Belawing, Marketing at Fairfield by Marriott Bintulu Paragon
Responded 20 Dec 2020
Dear Savvyage123, Thank you for the time spent to write us a great review of your recent stay with us. I'm ecstatic to hear our staff take good care of you and exceed your expectation in many areas. Surely your great feedback will be shared with our teams to acknowledge their efforts and to improve more in our service and facilities. It would be an honor to be able to accommodate and serve you again on your future visit to this beautiful city of Bintulu.
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borneo88 wrote a review Dec 2020
Miri, Malaysia574 contributions121 helpful votes
On our recent road trip from Miri to Sibu we stopped over again at the Fairfield by Marriott to have lunch. The hotel is very conveniently located in the Paragon complex with plenty of free underground parking and easy access to the hotel from the basement. There is even a Shell station nearby with Euro 5 Diesel. Upon entering the restaurant we were cheerfully greeted by Azmi who recognised us from our previous visit. We ordered two of the set lunch promotions. I had the chicken chop and my wife had the chicken rendang. The food prepared by chef Omar was fresh, delicious and tasty. We even got a discount as Marriott BonVoy members. Within an hour we were back to our car and on our way to Sibu. Well done to all the Fairfield Marriott Bintulu team as everyone was professional from the security guard at the basement entrance who checked the temperature and MySejatra registration to the front desk staff who greeted us upon entering the lobby. For sure, we will be back on the return trip to Miri.
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Date of stay: December 2020Trip type: Travelled as a couple
2 Helpful votes
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Response from Priscilla Usun Belawing, Marketing at Fairfield by Marriott Bintulu Paragon
Responded 20 Dec 2020
Dear @borneo88, Greetings from Fairfield by Marriott Bintulu Paragon. Thank you for taking the time to share your experience with us on TripAdvisor. Your kind compliment and excellent review mean a lot to us. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspect of your visit. I am glad to know that our staff treating you well on your visit to our hotel. I will pass the message to the staff member to let them know that their hard work and effort in providing excellent service are not gone forgotten. We will strive to do better in the future and we look forward to welcoming you back to our property.
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Else S wrote a review Dec 2020
Playa del Carmen, Mexico15 contributions2 helpful votes
The company usually use the Marriot hotel chain when we travel for work, however this hotel was a disgrace to the Marriot chain name. The food was horrible, the menu incorrect and they hotel restaurant never during my 14 day stay got my order right. In the end I gave up on orders from the hotel restaurant and had t order take-out from other vendors.The over all service was also not very good. Rooms and internet however were ok but AC covered the floor in water.
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Date of stay: November 2020
Rooms
Location
Service
Trip type: Travelled on business
1 Helpful vote
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Response from Priscilla Usun Belawing, Marketing at Fairfield by Marriott Bintulu Paragon
Responded 3 Dec 2020
Dear 453elses, I am disappointed to learn you did not enjoy your stay with us. We do our best to create a pleasant guest experience and regret to hear we were unsuccessful in meeting your expectations. Please know, this is not reflective of our operation standards or wishes. However, it is evident that we failed to deliver you with the true Fairfield experience. I only hope you can accept our sincere apologies for these inexcusable mishaps and that this experience has not tainted your impression of our hospitality as a whole. We hope to have an opportunity to better your experience with us whenever your travels bring you back to Bintulu. Thank you, 453elses.
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PRICE RANGE
US$54 - US$65 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSarawakBintulu
NUMBER OF ROOMS
230
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Frequently Asked Questions about Fairfield by Marriott Bintulu Paragon
Which popular attractions are close to Fairfield by Marriott Bintulu Paragon?
Nearby attractions include Pantai Temasya Tanjung Batu (1.1 km), Tua Pek Kong Temple (0.8 km), and Pasar Tamu & Pasar Utama (1.1 km).
What are some of the property amenities at Fairfield by Marriott Bintulu Paragon?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
Which room amenities are available at Fairfield by Marriott Bintulu Paragon?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fairfield by Marriott Bintulu Paragon?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Fairfield by Marriott Bintulu Paragon?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Fairfield by Marriott Bintulu Paragon?
Conveniently located restaurants include Brew73° Gastropub, Niku Japanese Kitchen, and Ezy Plus.
Are there opportunities to exercise at Fairfield by Marriott Bintulu Paragon?
Yes, guests have access to a fitness centre during their stay.
Does Fairfield by Marriott Bintulu Paragon offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Fairfield by Marriott Bintulu Paragon?
The staff speaks multiple languages, including English, Chinese, and Malay.
Does Fairfield by Marriott Bintulu Paragon have any great views?
Yes, guests often enjoy the city view available here.
Is Fairfield by Marriott Bintulu Paragon accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.