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Traveller (21)
Room & Suite (4)
Dining (1)
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Overview
  • Excellent34%
  • Very good32%
  • Average21%
  • Poor7%
  • Terrible6%
Travellers talk about
“grant avenue”(4 reviews)
“enjoyed my stay”(3 reviews)
“balcony”(8 reviews)
Free Wifi
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Bar/Lounge
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (83)
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1 - 5 of 76 reviews
Reviewed 1 week ago via mobile

I came to Johannesburg before going to Victoria Falls. Found the Ascot Boutique Hotel on Hotwire. Great choice. Showed up hours early, but the person at the desk took pity on me and found me a room. After a brief nap, went downstairs to have...More

Thank Yasmina N
Reviewed 3 weeks ago

Over the Easter long weekend we stayed at the Ascot Hotel. First I would like to mention how helpful and friendly Andre the manager was during the booking process. He also offered a upgrade on the one room which was wonderful. It's a beautiful hotel...More

Review collected in partnership with this hotel
Thank bradleyoosie
Reviewed 20 February 2018

This hotel is very surprising once you step through the doors. It is not in a very nice area in Johannesburg and the views from the rooms is terrible but it was clean, mostly comfortable and affordable enough.

Review collected in partnership with this hotel
Thank epullo185354
Response from asc0th0tel, Manager at Ascot HotelResponded 25 February 2018

Thank you for taking the time to review. Norwood is a very urban area and filled with busy restaurants and shops. We are glad that you enjoyed your experience with us Kind Regards The Ascot Team

Reviewed 11 February 2018

Noisy and small rooms that are outdated. Staff however are friendly, professional and helpful. Surroundings made me feel a bit unsafe and parking is either in the street or in a really uncomfortable basement to get in and out.More

Review collected in partnership with this hotel
Thank 134eileenm
Response from asc0th0tel, General Manager at Ascot HotelResponded 12 February 2018

Thank you for your review. We have made contact telephonically and as mentioned, to offer our sincerest apologies for your experience would love to make it up to you by offering a complimentary night at our hotel (B&B) We look forward to hearing from you...More

Reviewed 6 November 2017

We were advised this hotel by friends from Jo'burg, telling us how cute this "Boutique hotel" was. What a deception ! The rooms are large and the beds comfy, but the management has no idea of what customer service is : when asked in advance...More

Thank Julia S
Response from asc0th0tel, General Manager at Ascot HotelResponded 8 November 2017

Dear all Thank you for your review on our hotel. We apologise for the horrible cockroach incident - we have actually not experienced that at all - and hope that when you had the incident you were properly assisted, which I am sure you were...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$65 - US$97 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Casino Hotel in Greater Johannesburg
#39 Spa Hotel in Greater Johannesburg
#81 Luxury Hotel in Greater Johannesburg
Room types
Non-Smoking Rooms
Details
Price range
US$65 - US$97 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Casino Hotel in Greater Johannesburg
#39 Spa Hotel in Greater Johannesburg
#81 Luxury Hotel in Greater Johannesburg
Room types
Non-Smoking Rooms
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Traveller (21)
Room & Suite (4)
Dining (1)
Questions & Answers
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creek222
16 May 2017|
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Response from creek222 |
We were not able to add the rest of the email address to the question above because Tripadvisor's site does not allow for HTML or website links to be included, however, in our email to the Ascot, we did have the proper... More
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Votes
Room Tips
"Rooms with city view is a perfect one"
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"I booked accommodation in January for my stay from 14/04/2017 to 17/04/2017. I was told that Field Security..."
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"the rooms at the back have balconys but the view is just of the main street so not great"
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"Room for two people, with only one suitcase sideboard."
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