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Ascot Hotel

Agoda.comUS$64*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$75*
US$64*
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US$67*
US$75*
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Ascot Hotel
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62 Reviews from our TripAdvisor Community

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Showing 56: English reviews
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Durban, South Africa
Reviewed 1 week ago

I booked accommodation in January for my stay from 14/04/2017 to 17/04/2017. I was told that Field Security will give me the keys and I need to check in after 2pm as the place needed to be cleaned. On arrival (was raining) the security company refused to send keys, we had to find our way and go pick up. The...

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Helpful?
Thank saloshinip2017
asc0th0tel, Manager at Ascot Hotel, responded to this review

Thank you for your review Mr and Mrs Pillay Please note that this is not a hotel but a self-catering unit and each every guest is provided with a letter which they have to present to Field Security (this is all explained in the email where the letter is sent to) Guests then arrive at Field Security to collect the...

Reviewed 4 weeks ago via mobile

Arriving at the hotel before 2pm was absolutely no problem. They welcomed me in and were all very friendly, my room was ready and I could immediately move in. The room quite modern, a very comfortable bed, fully stocked mini bar, a guide for the hotels options and tv channels. In the bathroom I found clean towels and soaps/shampoo. My...

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Helpful?
Thank Nathan d
asc0th0tel, General Manager at Ascot Hotel, responded to this review

Thank you for your lovely review We are so glad that you enjoyed your Ascot Experience. It is an urban hotel so its in a high street so unfortunately no lovely sea views available. But we serve a great purpose for quick stays, people who want to stay in a busy fun area filled with restaurants and bars and lots...

Johannesburg, South Africa
Reviewed 11 March 2017 via mobile

My husband and I picked an Expedia mystery hotel in our home city to celebrate our anniversary, and have a night away from the kids! The location is not the prettiest overlooking a busy street in a suburban row of shops etc. So we were a bit sceptical approaching the location of the hotel. We were however pleasantly surprised to...

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Helpful?
Thank lsjJohannesburg
asc0th0tel, General Manager at Ascot Hotel, responded to this review

Thank you for your lovely review. We hope that your time away from the kids was peaceful! Most people who do not know the Norwood area often feel that way too - but when they step into the hotel or explore the streets they find a quirky urban environment. One that is safe to walk around in. We apologize for...

Newport, United Kingdom
Reviewed 8 March 2017

Stayed here a couple of times and its a good hotel. Not pretty from outside but its well maintained inside and the quality is good. Rooms are a decent size with minibar and balcony. Also the rooms have aircon. There is a nice restaurant bar which is where breakfast is served. I didn't have an evening meal but breakfast was...

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Helpful?
Thank Graham D
asc0th0tel, General Manager at Ascot Hotel, responded to this review

Thank you for your lovely review. We are so glad that you found our hotel central, and that you enjoyed your experience with us We hope to welcome you back soon Thanks again The Ascot Team

pemba
Reviewed 3 March 2017

On the website it said there was an airport shuttle. This was really a third party that we were not expecting to pay 380 rand one way. The hotel does not have its own transportation. I was very upset to find out we had an extra expense that was not expected. They did however provide a playard for our son...

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Thank nicholen719
asc0th0tel, General Manager at Ascot Hotel, responded to this review

Dear Madame There are very few hotels that offer FREE airport shuttle to and from airports. Perhaps if it is a very large chain and a very expensive hotel then they may offer that service, but no where do we say we offer a free shuttle - we do offer a shuttle service and many of our guests utilise this...

Brasília, Brasil
Reviewed 11 February 2017

There were cockroaches in the room. Ridiculous toilet space, a normal person has difficulty accommodating himself. It is a 4 star hotel but has no fridge in all the apartments. On the hotel's page it says that the apartments have a balcony but do not speak that some do not.

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Thank PT2OP
asc0th0tel, General Manager at Ascot Hotel, responded to this review

Dear Sir Thank you for taking the time to review our hotel. We offer Deluxe Rooms and Superior Rooms - the Deluxe Room which I believe you chose is the slightly smaller room and we do not offer fridges in these rooms - only in the Superior Rooms which we do advertise. We would have been more than happy to...

Greater Johannesburg, South Africa
Reviewed 5 January 2017

Hidden gem in Norwood. Great bar, good breakfast, friendly staff and lots to do in Norwood in terms of shops and restaurants. Rooms are very nice and neat and Hotel is very boutique. would recommend it to anyone

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Thank Bergs401
asc0th0tel, Manager at Ascot Hotel, responded to this review

Thank you for taking the time to review our hotel. We are very excited to welcome in 2017 with some great decor changes, menu changes and of course accessorising to keep our boutiqueness unique!! Please come back again and once again we are beyond pleased that we met your expectations All the best for 2017 - the Ascot Family

Durban, South Africa
Reviewed 12 December 2016

An amazing experience at the Ascot. The staff were extremely hospitable and the rooms were meticulous. My complete stay was enjoyable, I had a delicious breakfast and the atmosphere was light and relaxed.Thank you Lesogo, Siyabonga, Jesse and Felix for your exceptional service. I enjoyed taking a stroll around the cosmopolitan streets, felt very safe and will definitely return to...

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Thank Shaksmaharaj
asc0th0tel, Manager at Ascot Hotel, responded to this review

Thank you for your fantastic review This is what makes our business worthwhile - reading how our guests enjoyed their stay We hope to see you again soon The Ascot Team

Durban, South Africa
Reviewed 12 December 2016

My experience at the Ascot was exceptional. The friendly, kind and hospitable staff, excellent breakfast, impeccable rooms and airy atmosphere has left me wanting to return if only to enjoy that allover again. Also enjoyed taking a stroll around the cosmopolitan streets. Thank you Lesogo, Siyabonga, Jesse and Felix.

Review collected in partnership with this hotel
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Thank 455shaktim
asc0th0tel, Manager at Ascot Hotel, responded to this review

What an amazing review... Thank you for staying with us and for taking the time to write such lovely words We hope to welcome you again soon All the best The Ascot Team

Greater Johannesburg, South Africa
Reviewed 3 October 2016

all I can say is that I was happy and the room was excellent and there is nothing I can complain about I was served as a king. when I came in the afternoon I was asked if they can ion my shirt I said to myself wow that is what I am looking for in a place to stay.

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1Thank njabulog17
asc0th0tel, General Manager at Ascot Hotel, responded to this review

Dear Sir We can only saw "wow" back and thank you for your wonderful review. The Ascot works so hard to ensure that our guests experience is one of a homey and comfortable environment and we are so glad that we ticked those boxes for you Our staff hope to see you again soon All the best The Ascot Team

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Ascot Hotel

Address: 59 Grant Avenue, 2192, South Africa
Region: South Africa > Gauteng > Greater Johannesburg
Price Range: RM301 - RM383 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ascot Hotel 4*
Number of rooms: 15
Reservation Options:
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Hotel Style:
#11 Casino Hotel in Greater Johannesburg
#36 Spa Hotel in Greater Johannesburg
#83 Luxury Hotel in Greater Johannesburg
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Questions & Answers

Here's what travellers have asked, with answers from Ascot Hotel staff and other travellers.
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Questions? Get answers from Ascot Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I booked accommodation in January for my stay from 14/04/2017 to 17/04/2017. I was told that Field Security will give me the keys and I need to check in after 2pm as the place needed to be cleaned. On arrival (was raining) the security company refused to send keys, we had to find our way and go pick up. The patio area of the yard was absolutely dirty. There was no parking on the property, we had to park our vehicles outside. When we opened the front door, the house has a stuffy smell and was very dusty. We decided to put the aircon on, only for the lights to trip. Felix from your offices did not return my call to this day. There was no hot water in two of the bathrooms so we had to keep sharing. Bedroom two has two single beds that were pushed together to look like a king size bed. All the cupboards in the house was so dusty that we basically lived out of a bag. The beddings were not fresh and the curtains were filthy as well. The kitchen has a two plate stove and not a hob. For a unit that accommodates 8 people, there was one medium size pot, one small pot, a sauce pan and a frying pan. We did not have keys to open the upstairs patio doors and the windows at the ground level could not open, we were scared to force it open. Overall, I was very disappointed with the condition of the place. ”
saloshinip2017, 18 Apr 2017 | Read review
“the rooms at the back have balconys but the view is just of the main street so not great”
795grahamd, 8 Mar 2017 | Read review
“Room for two people, with only one suitcase sideboard.”
PT2OP, 10 Feb 2017 | Read review
“the room was perfect”
njabulog17, 3 Oct 2016 | Read review
“as far from the bar as possible”
E5092VRmarieb, 24 Feb 2016 | Read review
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Prices are for 1 room, 2 adults
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