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ibis Phuket Kata

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554 Reviews from our TripAdvisor Community

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There are newer reviews for ibis Phuket Kata
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Showing 239: English reviews
Reviewed 8 June 2016

I was travelling for 4 adults and 2 childrens. We booking for 2 room near by each other and we got everything that we request. Staffs were very kind and nice. Check in was very fast. Unfortunately my dad room aircondition was very noisy and he could not sleep. Check in time should be at 2 pm but we got...

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Helpful?
Thank WarangPorit
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear WarangPorit, Thank you for taking your time to write a positive review of our hotel. We are delighted to see that you enjoyed your stay in our hotel and that our friendly staff made it a success. Please accept my apologies for the unfortunate issue with the airconditioning noise and a slight delay in the check-in. It is my...

Paris, France
Reviewed 22 May 2016

It is a 5* in its category ! Fast Check in, fast Check out. Parking so precious. Good quality breakfast. Keep in mind how much you payed ? Good Location. In fact we booked this hotel before going to a Club Med event

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Helpful?
1Thank jpbuffon
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear jpbuffon, Thank you for the five star rating & reccomendation! We pride ourselves on delivering a consistently good service throughout and I was very happy to read that this was your experience. We look forward to welcoming you back to sunny Phuket in the near future, and please don't hesitate to also visit other ibis Erawan Thailand hotels in...

Prachinburi City, Thailand
Reviewed 18 April 2016

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Helpful?
1Thank 269rodgerl
Raphael H, General Manager at ibis Phuket Kata, responded to this review

London, United Kingdom
Reviewed 26 March 2016

We stayed here for a week. The location and price is what attracted us to this hotel, its a 10mins walk to Kata Beach but the hotel provides a drop-off and pick-up to and from beach. The hotel feels safe and is well maintained and is clean although we had problems with our toilet and were asked to use a...

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Helpful?
Thank Manoel M
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear Manoel M, Thank you for taking your time to feedback on your stay with us. We are delighted to read that you had an excellent stay here at ibis Phuket Patong. It is a pleasure to know you enjoyed your visit and the facilities in our hotel. Please accept my apologies for the technical issue with your bathroom. Rest...

Phuket, Thailand
Reviewed 18 March 2016

Great service offered. The staff are professional and friendly. However during check out there is a tour group checking in which occupy all the staff. it took almost 30 minutes for checking out. The out door pool is excellent

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Helpful?
Thank Colin L
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear Colin L, Thank you for taking the time to leave a positive review of our hotel. It is a pleasure to hear that in overall you had a great stay. Please accept my apologies for a delay during check-in. Indeed your stay with us was during peak season with high number of arrivals. We look forward to welcoming you...

Mumbai (Bombay), India
Reviewed 11 March 2016

I stayed here during my visit in August 2015 for 2 nights. As I had done online check in I got the room fast. Got nice pool view room. Staff at bar is polite and try there best to fulfill your needs. Food served under TREATS is good in taste and perfect in quantity. Enjoyed happy hours. Only objection which...

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Helpful?
1Thank atulpendse
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear atulpendse, Thank you for taking your time to leave a positive review on TripAdvisor. We are delighted to read that you had an excellent stay here at ibis Phuket Kata. It is a pleasure to know you enjoyed your visit and the facilities in our hotel. We pride ourselves on delivering a consistently good service throughout and I was...

London, United Kingdom
Reviewed 4 March 2016

Will be completely honest/brutal with this review... Stayed for 9 nights in total and arrived about 02.00am in which we advised in advance this was the case. My sister came along but stayed in another hotel further down the road but the receptionist was very unhelpful to begin with but eventually spoke to the taxi driver and gave him directions...

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Helpful?
1Thank Hoffstarr
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear Hoffstarr, Thank you for taking your time to provide constructive feedback on your stay. Please accept my sincere apologies for unfortunate service issues encountered during your stay. I am, however, happy to hear that eventually this was resolved. At ibis, our goal is to provide great service and comfortable accommodation at competitively low prices, therefore it is a pleasure...

Darwin, Australia
Reviewed 1 March 2016

We had a lovely 4 night stay. Reception helped us with our request as soon as it was possible. Everyone was friendly & helpful. Very busy hotel. Breakfast staff had trouble keeping up with all of the table settings.

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Helpful?
Thank 0812cajary5
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear 0812cajary5, Thank you for taking your time to leave a positive review of our hotel. It is a pleasure to hear that you enjoyed your stay with us! We look forward to welcoming you back to sunny Phuket in the near future, and please don't hesitate to also visit other ibis Erawan Thailand hotels in Bangkok, Hua Hin, Pattaya,...

Reviewed 1 March 2016 via mobile

We have stayed in ibis's in many different countries and they are somewhat the same. We did ask for joining rooms however they did not have them available so they spread us 3 rooms apart. To be fair they did search around for us and gave us the family room with a double bed and a bunk in which we...

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Helpful?
Thank Cassie D
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear Cassie D, Thank you for taking your time to leave a positive review on TripAdvisor. We are delighted to read that you had an excellent stay here at ibis Phuket Kata. It is a pleasure to know you enjoyed your visit and the facilities in our hotel. We pride ourselves on delivering a consistently good service throughout and I...

Shanghai, China
Reviewed 15 February 2016

we book this hotel and paid in advance several months ago, and receive the conformaiton letter instantly. without any informing in advance, we are told no room for us when we arrived. the attitude of the young man is rude and unprofessional and try to find kinds of excuse! how can this be happenning to this international company! the young...

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Helpful?
2Thank Sunny Z
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear Sunny Z, Thank you for taking your time to feedback on your experience, it is certainly disappointing to hear that we were not able to provide our usual level of service. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Rest assured that your feedback was shared with our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Looking for top value Phuket accommodation Bright, light filled and modern. Trendy, fresh and fun. Ibis Phuket Kata sits fiveminutes from the clear waters of Kata Beach. The hotel is ideal for families and couples alike with shopping, dining and nightlife just moments away. 258 rooms, 24 hour service, snacks and drinks. Surf, swim or soak up the sun in this friendly oasis - the perfect hideaway when relaxation is at the top of your list. ... more   less 

Additional Information about ibis Phuket Kata

Address: 88/8 Kata Road | Karon, Mueang Phuket, Kata Beach, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon > Kata Beach
Price Range: RM133 - RM551 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Phuket Kata 3*
Number of rooms: 258
Reservation Options:
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Also Known As:
Ibis Phuket Kata Hotel Kata Beach
Ibis Phuket Kata Kata Beach
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Questions & Answers

Here's what travellers have asked, with answers from ibis Phuket Kata staff and other travellers.
7 questions
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Questions? Get answers from ibis Phuket Kata staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room overlooking the pool, which is the quieter side of the hotel”
 of 5 bubbles davidgI5713SQ, 21 Sep 2016 | Read review
“beach side of view is ideal”
 of 5 bubbles nigely617, 15 Jun 2016 | Read review
“Prefer pool side rooms for best view.”
 of 5 bubbles atulpendse, 11 Mar 2016 | Read review
“The lower the floor the closer to swimming pool so ask for higher room so less noise..”
  • Our view from room where we got moved to to get wifi
 of 5 bubbles Hoffstarr, 3 Mar 2016 | Read review
“Pool facing. Upper floor.”
 of 5 bubbles Sarasoda27, 25 Jan 2016 | Read review
5 of 5
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