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Kata Palm Resort & Spa

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Kata Palm Resort & Spa
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1,061 Reviews from our TripAdvisor Community

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Showing 594: English reviews
Barnsley, United Kingdom
Level Contributor
145 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 1 week ago via mobile

After a bit of research on here, we plumped for this place as it had a very good average score. Glad we did, see the pictures, they are very representative of this hotel. Pluses are; nice air conditioned rooms, maid service is astounding, they spent more time in our room than we did! There are two pools. One conventional pool... More 

Helpful?
Thank Kevinperree
RMKATAPALM, Manager at Kata Palm Resort & Spa, responded to this review

Thank you very much for your feedback, we will talk with our chef to improve our service at breakfast, may be staff has to ask clearly what guest wants : well done, turn over... If you plan to Phuket, hope to see you here again. Best regards, Vichai Resident Manager More 

Holstebro, Denmark
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

Nice hotel, close to the city and Beach. Quite place, good pool, and good breakfast. WIFI not to good, need to check in, and then maybe use for 30 minutes, They should update this for certain! Placed on a street with a Golf Hotel on the other side, means you need to walk a little longer to reach the beach,... More 

Helpful?
Thank kaadm
RMKATAPALM, Manager at Kata Palm Resort & Spa, responded to this review

Thank you very much for your comments, we understand that we do have the problem with our Wi Fi system but we are trying to fix it. Best regards, Vichai Resident Manager More 

Guildford, United Kingdom
Level Contributor
99 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 4 weeks ago

Stayed here 2 years ago and have been looking forward to returning to this hotel since! Was surprised and humbled to be greeted at check in by the Manageress who is an absolute star, who thanked us for returning. For us Kata Palm is the ideal hotel. The hotel, grounds and rooms are beautiful, the staff are superb, breakfast is... More 

Helpful?
Thank Bendoplasm
RMKATAPALM, Manager at Kata Palm Resort & Spa, responded to this review

Thank you very much for your comments and glad to know that you had enjoyed your holiday like last time. We learnt about the Wi Fi problem and we try to fix it and make it better. Look forward to seeing you again next year. Best regards, Vichai Resident Manager More 

Level Contributor
4 reviews
Reviewed 28 October 2016 via mobile

We had a lovely stay at Kalm palm resort for 8 nights , lovely pool access room , room service menu reasonable prices and quick service , buffet breakfast caters for all tastes, very friendly helpful staff , nothing too much trouble would definatly return

Helpful?
Thank Rudiroo22
RMKATAPALM, Manager at Kata Palm Resort & Spa, responded to this review

Thank you very much for your feedback and hope to see you and your family again next time. Best regards, Vichai Resident Manager More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2016 via mobile

I've never stayed in a hotel before were the electric goes off daily and the Wi-Fi is rubbish , you have to keep connecting an it keeps stopping. Staff are not helpful and don't understand english. I would not come back to this hotel.

Helpful?
1 Thank Julie M
RMKATAPALM, Manager at Kata Palm Resort & Spa, responded to this review

Thank you very much for your feedback, we are sorry to hear that you had not enjoyed your holiday here. We do understand when the power cut off event the hotel has the generator but it will not cover or support the whole complex. Sincerely sorry again. Best regards, Vichai Resident Manager More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 October 2016

We stayed at this resort 7 years ago and chose to stay here again this visit, once again we were not disappointed. I just love the "river" pool, there is a long enough stretch to exercise in the morning and then nothing better than to finish off a hot busy day lazing through the bends and waterfalls. The breakfast buffet... More 

Helpful?
Thank Jennifer M
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 October 2016 via mobile

We stayed at the Kata Palm Resort for 2 weeks in early October and thoroughly enjoyed our stay. We had a deluxe room on the third floor with a view of the waterfall in the 2nd pool. We both agreed that the higher up the better since the ground floor rooms especially looked very dark and had shrubbery around them.... More 

Helpful?
3 Thank Robert B
Birmingham
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 October 2016

It was our first visit to Thailand where we planned a multi island destination holiday. Upon recommendation from a friend in Birmingham, we booked Kata Palm resort & Spa so as to make a base of a 10 day stay and visiting other Island. At first we were reluctant to commit a long stay in one resort, but we are... More 

Helpful?
Thank shekhar n
perth
Level Contributor
82 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 11 October 2016

The fabulous thing about this resort is the staff. Unfortunately it goes downhill after that. The staff were kind, attentive, helpful in every way and happy to assist at any time. The room was clean, comfortable and three steps away from the pool. However I found the breakfast lacked substance and perhaps if guests were stopped from stuffing their bags... More 

Helpful?
Thank dustoff70
2 reviews
Reviewed 5 October 2016 via mobile

We were very dissapointed with Resort - the room smelt terribly mouldy and was almost unbearable. Pool area was fabulous and breakfasts were good. The worst thing was that we found EVERY receptionist was rude and unfriendly and unhelpful. They were too busy looking into their computer screen to provide any customer service or smile. Absolutely not what I expected... More 

Helpful?
Thank Lee-Anne K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Kata Palm Resort & Spa is your perfect choice of your great and memorable holiday - provides high quality rooms, facilities, services, great and easy access to the beach with a short walking distance – 5 minutes, or get free shuttle service to the beach where we provide free sunbed & umbrella, close to shopping center, restaurant and bars. Our resort features 184 guest rooms, 2 large free-form swimming pools with swim-up bars, 3 restaurants and facilities. ... more   less 

Additional Information about Kata Palm Resort & Spa

Address: 60 Kata Rd | Tambon Karon, Kata Beach, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon > Kata Beach
Price Range: RM205 - RM889 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kata Palm Resort & Spa 4*
Number of rooms: 184
Reservation Options:
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Also Known As:
Kata Palm Resort And Spa
Kata Palm Hotel Kata Beach
Kata Palm Resort & Spa Phuket/Kata Beach
Hotel Style:
#13 Spa Hotel in Kata Beach
#18 Family Hotel in Kata Beach
#19 Luxury Hotel in Kata Beach
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Questions & Answers

Here's what travellers have asked, with answers from Kata Palm Resort & Spa staff and other travellers.
44 questions
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Questions? Get answers from Kata Palm Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe Pool View on Floor 4 have the best views”
 of 5 bubbles Bendoplasm, 2 Nov 2016 | Read review
“First and ground floor facing the pool are a great choice with a view”
 of 5 bubbles 570shekharn, 20 Oct 2016 | Read review
“Pool side rooms best.”
 of 5 bubbles dustoff70, 10 Oct 2016 | Read review
“Would probably book the rooms that had pool access next time.”
 of 5 bubbles 473rachaelc, 3 Oct 2016 | Read review
“our room was on the north side so no direct sunlight to dry towels etc. nothing dried due to humidity.”
 of 5 bubbles 957Doug_T, 18 Sep 2016 | Read review
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