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Chanalai Flora Resort

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Chanalai Flora Resort
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519 Reviews from our TripAdvisor Community

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Showing 290: English reviews
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London
Reviewed yesterday NEW

We booked at the last minute to stay at the Chanalai Hillside and unfortunately there was a problem with the scheduling and the room wasn't available. The manager at the Hillside dealt with this very smoothly and arranged for us to have an upgraded room instead at the Chanalai Flora and a complimentary transfer. We were greeted with a warm...

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Helpful?
Thank claret78
London, United Kingdom
Reviewed 2 days ago NEW

This hotel is perfect for those wanting to stay in Phuket but do not want to be in the heart of the crazy Patong district. It is quieter but still lots to do. The hotel itself is very clean and located just a few minutes walk to the beach. Surrounding the hotel it is easy to find, convenience stores, clothes...

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Thank Kirby-Lee4
Brisbane, Australia
Reviewed 1 week ago

We stayed with a group of 5 at the resort early March for about a week. We arrived early and were allowed to leave our bags and hang by the pool area until check in which was appreciated. The rooms were released around 1pm and we all checked in and climbed the 4 level staircase to our room. We did...

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1Thank Brisfoodie15
Andover, Massachusetts
Reviewed 2 weeks ago

The staff at this hotel are absolutely incredible. The breakfast each morning is amazing, two wonderful pools. One is a bit louder with music and the other is quieter. Less than 5 minute walk to Kata Beach. Peaceful at night, less than 2 min walk from the town area with the shops and restaurants, etc. Everything you need is right...

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1Thank wanlessn
Nana J, Manager at Chanalai Flora Resort, responded to this review

Dear wanlessn, Greetings from Chanalai Flora Resort – Kata,Phuket! All our colleagues join me in thanking you for your wonderful feedback about your stay at our resort. We are so delighted to learn that you enjoyed the different facilities and services that we offer at the resort, which created memorable experiences that you have taken back home with you. We...

Zagreb, Croatia
Reviewed 2 weeks ago

Lots of bars, restaurants, massages, laundries right "on hotel doorstep". When you walk out of the hotel ground, you just step on the pavement. Beach is 5 min walk. Staff's great, smiling and helpful. WI-FI should be stronger in the room. We chose room on the 5th floor which is strongly recommended as lot of guests situated on the gound...

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Thank andrea n
Reviewed 2 weeks ago via mobile

Standard 4 star hotel, could see the sea from my hotel room. Building 3, 5th floor to be precise. Has many swimming pools, with special pool for toddlers. You can view the Big Buddha right from the hotel pool on top of the mountain. Friendly staff and Courteous employees. Food was not that great, but no complain from my side...

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2Thank Baquar I
Nana J, Manager at Chanalai Flora Resort, responded to this review

Dear Baquar I, Greetings from Chanalai Flora Resort – Kata,Phuket! It was pleasure having you stayed at Chanalai Flora Resorts, Kata Beach on behalf of my team. We thank you for sharing your views on Trip advisor which gives us opportunity to improve and increase on service efficiency levels to provide complete guest satisfactions. We look forward to welcoming you...

Ljubljana, Slovenia
Reviewed 3 weeks ago

Hotel is very well located close to Kata beach, so if you're choosing a hotel for its location and you're happy with the price then definitely choose this one! However, hotel consists of 2 different room types, superior (read standard) and deluxe (better quality and size). We first stayed in superior room, which is a bit dated and small for...

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3Thank SanjinSonc
Nana J, Manager at Chanalai Flora Resort, responded to this review

Dear SanjinSonc, Greetings from Chanalai Hotels and Resorts! Thank you for taking the time to write a review on TripAdvisor. We truly appreciate your candid feedback regarding your stay with us at ‘Chanalai Flora Resort, Kata Beach - Phuket’. We well noted for your all comments and ensure you that we passed your comments during stay to all concern department...

Taguig City, Philippines
Reviewed 3 weeks ago

Room we were in was a 2-bed room but upon request, they moved the furniture to accommodate our request of 1 big bed. Bar came with 2 complimentary beers a day which was a compliment to chilling out at the veranda with some street food overlooking the nice heated pool. My husband arranged for a birthday blowout thing. When we...

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1Thank HarleysLair
Nana J, Manager at Chanalai Flora Resort, responded to this review

Dear HarleysLair, Greetings from Chanalai Flora Resort – Kata,Phuket! We were delighted to have learned that your experience with us was both positive and memorable. It is our pleasure to serve a best service to our guest, our team will keep doing for this good job as you mentioned. We are always waiting to welcome you back to in next...

Alberta
Reviewed 4 weeks ago

Close to beach. Building, grounds and pool are pleasing. A/C works well and reasonably quiet. Some stair climbing to get to rooms. With a few individual staff exceptions, overall service lacks enthusiasm. Nobody available for guest services to provide information on shopping, dining, tours, etc. An agent sells tours, but doesn't provide much information and guidance on tour packages. Maid...

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Thank deertrail
Nana J, Manager at Chanalai Flora Resort, responded to this review

Dear deertrail, Greetings from Chanalai Hotels and Resorts! Thank you for taking the time to write a review on TripAdvisor. We truly appreciate your candid feedback regarding your stay with us at ‘Chanalai Flora Resort, Kata Beach - Phuket’. We regret that we could not deliver the true Chanalai Holiday experience for you and we apologize for the inconvenience caused...

Reviewed 4 weeks ago

My friend and I stayed here for 9 days and had a fabulous time! The grounds and pool were so nice that we ended up staying at the hotel most days. The staff were the friendliest in Thailand. Location at southern end of the beach was perfect for cheaper restaurants and the best massage place in Kata (Friendly Massage -...

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1Thank Tawnya C
Nana J, Manager at Chanalai Flora Resort, responded to this review

Dear Tawnya C, Greetings from Chanalai Hotels and Resorts! Thank you for taking the time to write a review on Trip Advisor. We truly appreciate your candid feedback regarding your stay with us at Chanalai Flora Resort, Kata Beach - Phuket, we are delighted to hear that you had a enjoyable stay with us. We look forward for an opportunity...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Beachfront
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
If you are looking for comfortable accommodation in an impressively beautiful province like Phuket, the Tropical Serene Resort is the perfect choice.Ideally located in the area adjacent to idyllic Kata Beach, the resort is in a distinctive setting in the heart of popular tourist venues and beautiful beaches.From the moment you step into our resort, you will receive a warm and friendly welcome from our hospitable staff. Elegantly designed for a superb vacation with your family members amid the natural beauty, the resort offers a wide array of facilities that will make your stay relaxing as much as possible. During the day you can relax in our two outdoor swimming pools and let the water soothe and refresh you.Whatever your purpose of visit is, the Tropical Serene Resort will definitely be the excellent alternative for your next vacation. ... more   less 

Additional Information about Chanalai Flora Resort

Address: 175 Koktanode Road, Kata Beach, Karon, Phuket 83100, Thailand (Formerly Serene Resort)
Region: Thailand > Phuket > Karon > Kata Beach
Price Range: RM168 - RM980 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chanalai Flora Resort 4*
Number of rooms: 144
Reservation Options:
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Also Known As:
Serene Hotel Kata Beach
Serene Resort Kata
Chanalai Flora Resort Phuket/Kata Beach
Hotel Style:
#4 Top resorts Hotel in Kata Beach
#7 On the Beach Hotel in Kata Beach
#13 Family Hotel in Kata Beach
#14 Luxury Hotel in Kata Beach
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Questions & Answers

Here's what travellers have asked, with answers from Chanalai Flora Resort staff and other travellers.
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Questions? Get answers from Chanalai Flora Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request ground floor if you have fitness issues or unable to climb stairs”
 of 5 bubbles Brisfoodie15, 19 Mar 2017 | Read review
“Choose a deluxe room if you want good quality room!”
 of 5 bubbles SanjinSonc, 7 Mar 2017 | Read review
“At the time we were there, some guests complained of construction noise but our room on block 3 was ok. Pick rooms with pool view.”
  • happy birthday elephants
  • Birthday setup with cake, and wine
  • big buddha is visible from the pool, dining area and some rooms
  • room with 2 separate beds
 of 5 bubbles HarleysLair, 5 Mar 2017 | Read review
“If view is important, pick a poolside view. Garden view is a dirt bank right next to window”
 of 5 bubbles deertrail, 1 Mar 2017 | Read review
“5th or 6th floor best for views”
 of 5 bubbles 221tawnyac, 26 Feb 2017 | Read review
5 of 5