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The facilities of this resort are great and exactly what I was looking for in Phuket. At most, I liked the kids summer camp which helped a lot with my kids. It is operating from 9 to 9 which allows you to utilize it any...More
Thank Fateh A
Response from CPBR-QualityManager, Manager at Centara Grand Beach Resort PhuketResponded 24 August 2016
Dear Fateh A,
Thank you for staying with us at Centara Grand Beach Resort Phuket.
Im delighted you enjoyed your stay with us and our resort with facilities have exceed your expectation. Your feedback will be translated and shared with the team for continue to...More
We were very disappointed with this hotel. We paid for a room with its own pool and the whole experience was disappointing. We left before our scheduled departure date.
The staff were very accomodating but this is at best a 3 star hotel.
1 Thank iangE6959DG
Response from CPBR-QualityManager, Manager at Centara Grand Beach Resort PhuketResponded 27 August 2016
Thank you for sharing your opinion.
We apologize for falling short on your expectations and hope the remainder of your time in Thailand was a positive experience.
We arrived at the hotel about 2am local time and were greeted by friendly and courteous staff who I'm sure were quite tired at the time but did not show it. We were then escorted to our luxury pool suite room 117. I had asked...More
Response from CPBR-QualityManager, Manager at Centara Grand Beach Resort PhuketResponded 23 August 2016
Hopefully you had a nice safe trip home!
Many thanks for taking the time to share a review here on TripAdvisor.
It is a great pleasure to note that your time at our resort was an enjoyable experience and we are very happy...More
Stayed for 10 days beginning of august with 2 kids aged 8 and 7.
This hotel is lovely. It is the only resort in Karon that is on the beach side and the beach is lovely. Yes you can't go swimming in it alone due...More
1 Thank S&RGLondon
Response from CPBR-QualityManager, Manager at Centara Grand Beach Resort PhuketResponded 22 August 2016
Thank you for staying with us at Centara Grand Beach Resort Phuket and for taking the time to share you feedback. It was lovely to read that you enjoyed our products and services that we provided.
We have noted your feedback and in...More
I recently stayed here for two weeks with my gorgeous wife. We had a great time in Thailand and the resort was OK.
We arrived 12 hrs late due to flight issues and were told that our room wasn't ready!
I also felt like a...More
1 Thank Baldjack
Response from CPBR-QualityManager, Manager at Centara Grand Beach Resort PhuketResponded 21 August 2016
Dear John R
Thank you for providing feedback on your stay.
I am glad you had a great time in Thailand. We note your feedback and your rating of our resort and and will work to further improve the guest experience.
Response from Opportunistic0000 | Reviewed this property |
Go to the centarahotelsresorts webpage
On the right hand side of the webpage there is a live chat function. They should be able to help you with all specific enquiries. I hope you enjoy this gorgeous resort.