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Centara Grand Beach Resort Phuket

2,842 reviews
#17 of 137 Hotels in Karon
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Traveller (3103)
Room & Suite (678)
Pool & Beach (501)
Overview
  • Excellent59%
  • Very good27%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“lazy river”(494 reviews)
“water slides”(229 reviews)
“luna bar”(89 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Centara Grand Beach Resort Phuket
Offers & Announcements: Book early, up to 50% off
Hotel deals
Contact Info
Name/address in local language
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,842)Write a Review
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1,326
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All reviewslazy riverwater slidesluna barcove restaurantkids clubdeluxe pool suitejumping rockcliff jumpadult poolthe club loungekaron townocean facingentertainment teammain poolseafood buffettuk tukfamily holiday
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571 - 575 of 2,363 reviews
Reviewed 23 August 2016

The facilities of this resort are great and exactly what I was looking for in Phuket. At most, I liked the kids summer camp which helped a lot with my kids. It is operating from 9 to 9 which allows you to utilize it any...More

Thank Fateh A
Response from CPBR-QualityManager, Manager at Centara Grand Beach Resort PhuketResponded 24 August 2016

Dear Fateh A, Thank you for staying with us at Centara Grand Beach Resort Phuket. Im delighted you enjoyed your stay with us and our resort with facilities have exceed your expectation. Your feedback will be translated and shared with the team for continue to...More

Reviewed 23 August 2016

We were very disappointed with this hotel. We paid for a room with its own pool and the whole experience was disappointing. We left before our scheduled departure date. The staff were very accomodating but this is at best a 3 star hotel.

1  Thank iangE6959DG
Response from CPBR-QualityManager, Manager at Centara Grand Beach Resort PhuketResponded 27 August 2016

Dear iangE6959DG, Thank you for sharing your opinion. We apologize for falling short on your expectations and hope the remainder of your time in Thailand was a positive experience. Best regards, Martin

Reviewed 22 August 2016

We arrived at the hotel about 2am local time and were greeted by friendly and courteous staff who I'm sure were quite tired at the time but did not show it. We were then escorted to our luxury pool suite room 117. I had asked...More

Thank Graham2527
Response from CPBR-QualityManager, Manager at Centara Grand Beach Resort PhuketResponded 23 August 2016

Dear Graham2527 Hopefully you had a nice safe trip home! Many thanks for taking the time to share a review here on TripAdvisor. It is a great pleasure to note that your time at our resort was an enjoyable experience and we are very happy...More

Reviewed 21 August 2016

Stayed for 10 days beginning of august with 2 kids aged 8 and 7. This hotel is lovely. It is the only resort in Karon that is on the beach side and the beach is lovely. Yes you can't go swimming in it alone due...More

1  Thank S&RGLondon
Response from CPBR-QualityManager, Manager at Centara Grand Beach Resort PhuketResponded 22 August 2016

Dear S&RGLondon Thank you for staying with us at Centara Grand Beach Resort Phuket and for taking the time to share you feedback. It was lovely to read that you enjoyed our products and services that we provided. We have noted your feedback and in...More

Reviewed 20 August 2016

I recently stayed here for two weeks with my gorgeous wife. We had a great time in Thailand and the resort was OK. We arrived 12 hrs late due to flight issues and were told that our room wasn't ready! I also felt like a...More

1  Thank Baldjack
Response from CPBR-QualityManager, Manager at Centara Grand Beach Resort PhuketResponded 21 August 2016

Dear John R Thank you for providing feedback on your stay. I am glad you had a great time in Thailand. We note your feedback and your rating of our resort and and will work to further improve the guest experience. Best regards, Martin

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Beachfront
Restaurant
Free High Speed Internet ( WiFi )
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$149 - US$619 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Karon
#8 Spa Hotel in Karon
#9 On the Beach Hotel in Karon
#15 Luxury Hotel in Karon
#19 Family Hotel in Karon
#29 Romantic Hotel in Karon
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$149 - US$619 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Karon
#8 Spa Hotel in Karon
#9 On the Beach Hotel in Karon
#15 Luxury Hotel in Karon
#19 Family Hotel in Karon
#29 Romantic Hotel in Karon
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3103)
Room & Suite (678)
Pool & Beach (501)
Dining (148)
Hotel & Grounds (1856)
Bathroom (63)
Family and Play Areas (31)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Michelle N
4 January 2018|
Answer
Response from bcatalano25 | Reviewed this property |
Hi Michelle, Sorry for delayed reply. The wine is very expensive, almost $20AUD for a glass. I’m not sure about the prices of the beer.
0
Votes
Karen E
20 December 2017|
Answer
Response from Opportunistic0000 | Reviewed this property |
Go to the centarahotelsresorts webpage On the right hand side of the webpage there is a live chat function. They should be able to help you with all specific enquiries. I hope you enjoy this gorgeous resort.
1
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Room Tips
"Highest floor have best views."
Read review
"Get one of their higher rooms, with a nice view of the sea. Our first room at ground level had a lot of..."
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"Be aware that 'Ocean Facing' does not mean 'Ocean View', Ocean Facing rooms may have obscured..."
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"All rooms seem to have sea view!"
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