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Hilton Phuket Arcadia Resort & Spa

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Traveller (3225)
Room & Suite (774)
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Overview
  • Excellent48%
  • Very good32%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“lotus wing”(139 reviews)
“sails restaurant”(83 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Additional information
Offers from Hilton Phuket Arcadia Resort & Spa
Special Offer: Advance Purchase
Hotel deals
Offers from Hilton Phuket Arcadia Resort & Spa
Special Offer: Advance Purchase
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Reviews (3,578)
There are newer reviews for Hilton Phuket Arcadia Resort & Spa
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1,107
783
332
131
86
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1,107
783
332
131
86
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All reviewslotus wingsails restaurantthe executive loungethai thai restaurantdiamond memberkaron beachsea viewmain lobbyhuge propertytennis courtsjunior suitetuk tukandaman seapublic beachshuttle bushappy hourbusy road
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1,021 - 1,025 of 2,439 reviews
Reviewed 8 August 2015 via mobile

Outstanding garden, great staff. However, don't expect a nice luxurious hotel. The architecture reminded us at an old concrete bunker - certainly tsunami proof (sorry, I don't want to be disrespectful) or at a multi level garage like in Tokyo drift. This Hilton clearly needs...More

1  Thank Frank H
Response from HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & SpaResponded 17 August 2015

Dear Frank H, Thank you for taking the time to pen your feedback in relation to your recent visit to the Hilton Phuket Arcadia Resort & Spa. As we pride ourselves in meeting and exceeding our guests' expectations, we were disappointed to find that you...More

Reviewed 8 August 2015

we literally went for breakfast here and although was £15 each was well worth it, the west side of Phuket is gross and not even worth visiting unless you are interested in the lady boys, over prices and rats on the beach eurghhhMore

2  Thank Shane_bramley
Response from HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & SpaResponded 17 August 2015

Dear Shane_bramley, Thank you very much for your taking the time to pen your comments subsequent to your recent visit at the Hilton Phuket Arcadia Resort & Spa. I am happy to read that you enjoyed our breakfast offer as you found our culinary selection...More

Reviewed 7 August 2015

The hotel site itself beautiful, spacious and seems to be well maintained. The few live animals on the property were a pleasant surprise and were usually out and about if the it wasn't too hot. The staff were all friendly and inviting whenever we came...More

4  Thank Miles-San2015
Response from HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & SpaResponded 17 August 2015

Dear Miles-San2015, Thank you for taking the time to write a Trip Advisor response subsequent to your recent visit. While we will always strive to offer the highest levels of service, it would appear that on this occasion we regrettably failed to meet with your...More

Reviewed 6 August 2015

We are Hilton Honors Diamond members and tend to look for Hilton properties whenever we can. We were pretty sure we had visited this hotel 20 plus years ago when it was simply the Arcadia without the Hilton brand and determined this was the case....More

6  Thank judatt
Response from HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & SpaResponded 17 August 2015

Dear judatt, Thank you very much for your kind comments in relation to your recent stay experience at the Hilton Phuket Arcadia Resort & Spa. I am very happy to read that we met with your expectations, especially as a Hilton Hhonors Diamond Member. I...More

Reviewed 6 August 2015

Very impressive hotel with good facilities and great location. Shame that there are a few flaws, however, in what would have been a great stay. Firstly, the arrival process is a bit of a pain after a long flight in to Phuket because you have...More

1  Thank Michael B
Response from HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & SpaResponded 17 August 2015

Dear Michael B, Thank you for your kind review subsequent to your recent visit to the Hilton Phuket Arcadia Resort & Spa. While I was happy to note that you enjoyed your overall stay and found our team to be “really good and so friendly”,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Beachfront
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Tennis Court
Bar/Lounge
Outdoor pool
Details
Price range
US$88 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Karon
#15 Family Hotel in Karon
#21 Top resorts Hotel in Karon
#21 On the Beach Hotel in Karon
#25 Romantic Hotel in Karon
#28 Spa Hotel in Karon
#42 Luxury Hotel in Karon
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$88 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Karon
#15 Family Hotel in Karon
#21 Top resorts Hotel in Karon
#21 On the Beach Hotel in Karon
#25 Romantic Hotel in Karon
#28 Spa Hotel in Karon
#42 Luxury Hotel in Karon
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (3225)
Room & Suite (774)
Pool & Beach (377)
Dining (180)
Family and Play Areas (19)
Business Centre & Event Rooms (9)
Amenities (5)
Questions & Answers
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Aditi A
23 May 2018|
AnswerShow all 3 answers
Response from Donna B | Reviewed this property |
The weather was great 10 days of sunshine warm but guilt season so it's no really busy, was a great time of the year to go.
1
Vote
oc64Edmonton
12 May 2018|
AnswerShow all 4 answers
Response from trav4go2 | Reviewed this property |
Don't think theres much difference other than 'plus' can take an extra bed (child) and maybe higher floor. Size is the same but furnishings might be a bit more upmarket.
1
Vote
Room Tips
"The pool view rooms are good but the beach view would have to be on level 6 or above"
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"This is a good Question"
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"Try and get a Suite. Its worth the premium price."
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"Building. A. sea front"
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