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Novotel Phuket Karon Beach Resort & Spa

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#22 of 131 Hotels in Karon
Certificate of Excellence
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1 room 2 adults 0 children
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Novotel Phuket Karon Beach Resort & Spa
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973 Reviews from our TripAdvisor Community

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Showing 655: English reviews
Melbourne, Australia
Reviewed 4 weeks ago

Absolutely beautiful resort and staff. Can't wait to visit and in the near future. Couldn't fault the facilities, staff, pools, weather and value for money. Breakfast was lovely as was the variety for dinners.

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Helpful?
Thank Stephanie K
Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review

Dear Stephanie, Thank you for your review online! We are delighted to read that you have enjoyed a fantastic stay at Novotel Phuket Karon and could experience the genuine sense of hospitality of our Team. We will look forward to your next visit; Feel Welcome to contact me directly via jp.lovotti@accor.com to facilitate the organization of your future trip with...

Sydney, Australia
Reviewed 4 weeks ago via mobile

We stayed for 13 nights and loved it! The staff were wonderful with the kids - they loved the kids club (aged 9 and 6) and the pools! We stayed in a plunge pool suite which I highly recommend. The kids especially liked Bird - a Recreational Manager - who taught them magic tricks and played with them.

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Helpful?
3Thank Samantha1771
Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review

Dear Samantha1771, Thank you for sharing your family holiday experience at Novotel Phuket Karon. Khun Bird and his recreation team will be very happy to hear that your children had a great time at the Kids World, and that you have enjoyed the comfort and design of your Plunge Pool Suite. We are looking forward to welcoming you again in...

London, United Kingdom
Reviewed 23 January 2017

Booked family room for 4. Great clean room, and cleaned well by house keeping. On arrival had booked half board option, which I asked to be removed, whereby I pay for the room only, as we didnt require the half board option. This I requested before we had even checked into our room. After some back and forth, Was told...

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Helpful?
2Thank sprint420
Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review

Dear sprint420, Thank you for sharing your experience online. We are glad that you have enjoyed the design and atmosphere of our Rooms, as well as the dedicated attention from our Housekeeping team. Nonetheless, we were sorry that you did not enjoy the benefit from the half board during your holidays. This option offers our Guests the most flexibility, with...

Kuala Lumpur, Malaysia
Reviewed 23 January 2017 via mobile

Nice stay overall but I kinda expected more for the price I paid. For instance, they did not provide an oral kit, shower cap and body lotion/hair conditioner etc and their breakfast wasn't very fantastic. But the staff was friendly and service was great.

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Helpful?
1Thank michellelow747
Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review

Dear michellelow747, Thank you for your valuable feedback. I’m glad to read that our team’s genuine services provided you an overall positive experience. On the other hand, we also value your comments regarding amenities and breakfast, in order to further improve our products and services. We will be glad to welcome you again, and I invite you to contact me...

Reviewed 21 January 2017 via mobile

We stayed for a week family holiday in January. We arrived after a long trip at 3pm to be told our room wasn't ready and would be about 45 minutes, so we had to site around in the lobby and pool area, when we just wanted to shower and get changed. We were given 4 cocktail vouchers for our trouble...

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Helpful?
Thank Simon W
Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review

Dear Simon, Many thanks for your feedback and for choosing Novotel Phuket Karon! We are glad that you enjoyed our team sincere services, our location, and the easy access to one of the most beautiful beaches, restaurant and shops. Kids World and waterslide are all-time favorite among our guests and always create Funtastic moments and memories. Please allow me to...

Hong Kong, China
Reviewed 20 January 2017

Hotel was nice and well maintained. Service was good. Staff at Front Desk were very helpful. Over capacity at the restaurant during breakfast time was a little setback though. Overall it's a very nice hotel.

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Helpful?
Thank Eric L
Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review

Dear Eric, Thanks a lot for your generous feedback and for choosing Novotel Phuket Karon! I’m glad that you had a pleasant stay with us and could experience our team sincere services and care. We love to assist all guests in any possible ways we could. May I share with you that we also open our signature restaurant TAi at...

Tokyo, Japan
Reviewed 16 January 2017

We booked for 5 days and did not get a good impression of the hotel. The looby was tight and few people to attend. I asked to be put on the top floor and they put us on the second floor and on top of our room a family with children jumping and making noise all the time. First disappointment...

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Helpful?
1Thank Antonio Carlos I
Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review

Dear Antonio Carlos Thank you for your valuable feedback. Please accept our sincere apologies for the discomfort you may have encountered and assure you that we are taking the measures to ensure that our Teams deliver warm services with a true sense of hospitality and experiences our guests love. Could we share that the power outage recently experienced was due...

Melbourne, Australia
Reviewed 13 January 2017 via mobile

We have been here since Monday and we are leaving next week and every day we have had to ask the pool people to clean our pool which looks like the only pool which is dirty. Few nights ago the pump kept going off all night every 20 min which we didn't sleep that much. Pay the extra money and...

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Helpful?
1Thank nathan h
Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review

Dear Nathan, We appreciate your sincere feedback. At Novotel Phuket Karon, we are dedicated to create experiences our guests love. Reading your review, we have let you down. Please accept our sincere apologize. I have passed your feedback to our Housekeeping in order to improve our services and product. May I share with you that the electricity black out was...

Mumbai
Reviewed 12 January 2017

Location of this property is very good . Beach is just across the road. Food at the poolside cafe is also very good. Breakfast read is excellent and this is a great hotel for families, However in room facilities and finishing could be better.

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Helpful?
Thank Megsmumbai2014
Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review

Dear Megsmumbai2014, Thanks a lot for your fantastic review! It’s our pleasure to read how much you enjoyed our cuisine and the advantage of Novotel Phuket Karon location. Many thanks for your suggestions and recommendations regarding in-room facilities, as we are on continuous journey towards delivering excellence. It would be marvelous to welcome you again in the near future. Feel...

Perth, Australia
Reviewed 12 January 2017

Whilst overall, this hotel is adequate, there is need for improvement. Staff training is required as different staff tell you different things and this is most probably due to lack of knowledge. Friendliness of staff ranged from poor to average. We booked a room with a private plunge pool to ensure we had plenty of pool time when we got...

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Helpful?
Thank Happy T
Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review

Dear Happy T, First and foremost, we would to thank you for your recent stay with us. At Novotel Phuket Karon, we are dedicated to create experiences our Guest Love, and we are sorry that your experience did not meet you expectations. Our Plunge Pool Suites are located in the Heart of the Resort, and surrounded by beautiful tropical gardens....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Concierge
  • Babysitting
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
The Novotel Phuket Karon Beach Resort and Spa offers 7 superbly designed accommodation options. Each room type is located in its own area within the resort. From the romantic seclusion to Family Fun there is an option to suit all and an area to call your own! Every room has a balcony adding outdoor lifestyle to your chilled out accommodation needs. ... more   less 

Additional Information about Novotel Phuket Karon Beach Resort & Spa

Address: 568 Patak Road | T. Karon, A. Muang, Karon, Phuket 83100, Thailand (Formerly Talay Karon Beach Phuket)
Region: Thailand > Phuket > Karon
Price Range: RM231 - RM818 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Phuket Karon Beach Resort & Spa 4*
Number of rooms: 224
Reservation Options:
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Also Known As:
Talay Karon Beach Phuket Hotel Karon
Ramada Hotel Karon Beach Phuket
Ramada Phuket
Phuket Ramada
Novotel Phuket Karon Beach Resort & Spa
Hotel Style:
#11 On the Beach Hotel in Karon
#14 Family Hotel in Karon
#14 Spa Hotel in Karon
#20 Luxury Hotel in Karon
#30 Romantic Hotel in Karon
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Phuket Karon Beach Resort & Spa staff and other travellers.
104 questions
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Questions? Get answers from Novotel Phuket Karon Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We got a room with a private plunge-pool - that is certainly worth the extra money”
 of 5 bubbles jonathanlaurencebest, 20 Feb 2017 | Read review
“Try and book a room with a private plunge pool!”
 of 5 bubbles johanno978, 14 Feb 2017 | Read review
“Family rooms outside a busy road!!!..avoid”
 of 5 bubbles sprint420, 23 Jan 2017 | Read review
“high floor. Tsunami area”
 of 5 bubbles an2niocarlosi, 15 Jan 2017 | Read review
“Try to get a room with private pool”
 of 5 bubbles Megsmumbai2014, 12 Jan 2017 | Read review
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