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Centara Karon Resort Phuket

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#17 of 131 Hotels in Karon
Certificate of Excellence
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1 room 2 adults 0 children
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Centara Karon Resort Phuket
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3,541 Reviews from our TripAdvisor Community

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Showing 3,140: English reviews
NE England
Reviewed 11 August 2015 via mobile

Mixed bag review to write. Firstly I didn't like the entrance the hotel is literally at the end of the side road right in the hub of Karon which means everything is literally on your doorstep but the security is poor and anyone can walk in. Then reception area open air so not air conditioned and underwhelming for its star...

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Helpful?
1Thank lourhys
Management77, General Manager at Centara Karon Resort Phuket, responded to this review

Dear lourhys, Thank you very much for your very thorough review. Whilst it is a "mixed bag" of comments I am glad that in general you liked the property and service. I admit the location and surrounding areas are not for everyone. I can assure you that the Security here are some of the best on the Island and we...

Hobart, Australia
Reviewed 10 August 2015

Only took a day for staff to know sons name, smiles all round, breakfast great otherwise take advantage of happy hour, nothing was to much trouble from finding doctor to helping with drivers, for families of all ages awesome place to stay!

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Helpful?
1Thank Sandra H
Management77, General Manager at Centara Karon Resort Phuket, responded to this review

Dear Sandra H, Thank you very much for your positive feedback of the Resort. 15 days is a reasonably long stay, so I am happy to know that you enjoyed every minute. I hope we will see you and your family here again soon. Best regards, Austin

Melbourne, Australia
Reviewed 10 August 2015

Great place for adults and family , amazing staff , all very gracious and helpful, very great accommodation with all amenities, Lots of activities for young and old and the Carpe Diem team were all wonderful , friendly and took a huge interest in everyone , we all left feeling we were leaving behind our new friends , Would definitely...

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Helpful?
Thank Joan P
Management77, General Manager at Centara Karon Resort Phuket, responded to this review

Dear Joan P, I'm very happy to see you enjoyed your stay with us. Thank you for taking the time to let us know. Please visit us again in the future if you travel this way. Best regards, Austin

Currimundi, Australia
Reviewed 10 August 2015

rooms were good and well serviced. swimming pools everywhere and a gym. this hotel is hard to fault----but there is one major problem-----smokers!!!. they are allowed to smoke almost everywhere. around the pool side and even in the water!!!--- even saw one person light up in the breakfast room. this soured what is a great hotel. the thing is that...

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1Thank 575red
Management77, General Manager at Centara Karon Resort Phuket, responded to this review

Dear 575red, Thank you for reviewing us and thank you for mentioning your experiences here at Centara Karon Resort. I have to admit that from time to time the smoking issue is a difficult one to manage. Please be assured that we do take these concerns seriously and I will consider better management of smoking areas for the future. I...

Reviewed 8 August 2015 via mobile

I hv stayed only one night for vacation. My friends stomachache at night around 3A.M. Reception can find the van to go hospital when we come back to Resort i cant see him again and on that day we need go back to Bankok i want to say Thank you very much for your help. the staff at resort are...

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Helpful?
Thank aengkkk
Management77, General Manager at Centara Karon Resort Phuket, responded to this review

Dear aengkkk, Thank you very much for this comment. Often the travelling public get sick through no fault of their own or indeed ours but we always try to assist in every way we can. We have helped dozens of guests and I do thank you for acknowledging our efforts. I hope you can visit for a longer period next...

Reviewed 7 August 2015 via mobile

Great place for a family holiday, excellent staff, great atmosphere, staff willing to do anything to make your stay a great one and the kids programs hosted by carpe diem where brilliant. Big shout out to the carpe diem team Nella, Nikky, miki and Drago who where fantastic with the kids.

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Helpful?
6Thank Efraim S
Management77, General Manager at Centara Karon Resort Phuket, responded to this review

Dear Efraim S, Hello and thank you for your kind comments about our Resort. Please visit us again, we would love to welcome you back to the Resort in the future. Best regards, Austin

Melbourne, Australia
Reviewed 7 August 2015

There are many choices of accomodation when you stay here. There are 3 pools and that includes 1 that will keep the kids happy. the grounds were immaculate. We stayed in a standard room with a ocean view in the high rise building. I have to say that this was the best bed that we have ever slept in in...

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Helpful?
2Thank Raylene E
Management77, General Manager at Centara Karon Resort Phuket, responded to this review

Dear Raylene E, Thank you for your comments. Its very pleasing to see you enjoyed your stay with us and I am appreciative that you took the time to tell us. We work hard to provide many choices for all the customers who stay here and I am glad you had this experience. I hope to see you here again...

Sydney, Australia
Reviewed 7 August 2015

we just spent 8 lovely days at this location. As an older couple we found this hotel catered to both families with young children , and oldies like us .Hotel staff and service was excellent, friendly and polite always helpful. Pools were great and breakfast menu catered to all tastes. I would have no hesitation in recommending this venue to...

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Helpful?
2Thank Greg C
Management77, General Manager at Centara Karon Resort Phuket, responded to this review

Dear Greg C, As you know we have many families stay here, so its nice to see some comments from a different demographic. Our aim is to cater for everyone and its very rewarding for all concerned here to see you enjoyed our offer too. I hope you can visit us again soon. Again thank you for your feedback. Best...

Bangkok, Thailand
Reviewed 7 August 2015 via mobile

The 1st, 2nd and 3rd times we visited here the hotel was called the Islandia. Now Centara Karon and heavily modified. Great complex with 3 swimming pools. Great pool for kids with good slides. Clean, tidy rooms. Good variety for breakfast. Eating out is not a problem for all ages, plenty of local hostelries and bars very close by. Only...

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Helpful?
Thank chiefclanky
Management77, General Manager at Centara Karon Resort Phuket, responded to this review

Dear Chiefclanky, Thank you for your continued loyalty to our Resort and thank you for your review. I am glad to see that you continue to enjoy the services and facilities we offer. Please visit us again soon. Best regards, Austin

Kingston-upon-Hull, United Kingdom
Reviewed 6 August 2015

had a great family holiday the staff was really friendly and very helpful .the entertainment for the kids nicky, nella drago and miki were excellent they really kept the kids entertained .they are a asset to the hotel .the hotel room was very clean and modern i will go back to this hotel

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Helpful?
Thank pamela767
Management77, General Manager at Centara Karon Resort Phuket, responded to this review

Dear Pamela767, I am happy to see you had a "great" holiday with us here at Centara Karon Resort. Please visit us again soon and thank you for taking the time to review us. Best regards, Austin

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Internet
  • Breakfast included
About the property
  • Wheelchair Access
Food & drink at the hotel
Lotus Restaurant
Lotus Restaurant
Cuisines: Asian, Barbecue, Thai
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Centara Karon Resort Phuket

Address: 502/3 Patak Road | Karon Beach, Karon, Phuket 83100, Thailand (Formerly Central Karon Beach Resort)
Region: Thailand > Phuket > Karon
Price Range: RM201 - RM544 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Centara Karon Resort Phuket 4*
Number of rooms: 335
Reservation Options:
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Also Known As:
Centara Karon Resort Phuket Hotel Karon
Centara Karon Hotel Phuket
Centara Hotel Karon
Hotel Style:
#5 Business Hotel in Karon
#7 Top resorts Hotel in Karon
#9 On the Beach Hotel in Karon
#10 Spa Hotel in Karon
#15 Family Hotel in Karon
#16 Luxury Hotel in Karon
#18 Romantic Hotel in Karon
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Questions & Answers

Here's what travellers have asked, with answers from Centara Karon Resort Phuket staff and other travellers.
285 questions
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London, United Kingdom

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Questions? Get answers from Centara Karon Resort Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lagoon room pool, right near kids pool.”
 of 5 bubbles AlisonW167, 17 Feb 2017 | Read review
“Do not book a superior room”
 of 5 bubbles stewcasabland, 15 Feb 2017 | Read review
“We had corner room with views of town & Beach”
 of 5 bubbles crunchie3, 14 Feb 2017 | Read review
“Make sure the resort delivers as promised.”
 of 5 bubbles Daverb2003, 3 Feb 2017 | Read review
“get a bangalow”
 of 5 bubbles riazandsumayia, 19 Jan 2017 | Read review
5 of 5