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Be Live Collection Palace de Muro

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Ctra. Alcudia Arta s/n, Km. 1, 07458 Playa de Muro, Majorca Spain
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Traveller (684)
Room & Suite (382)
Pool & Beach (171)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#22 of 30 hotels in Playa de Muro
Travellers' Choice
The Be Live Collection Palace de Muro is a modern resort for families and business people in Playa de Muro, Majorca. This hotel has direct access to the beach and is just 5 kilometers from the center of Alcudia. A perfect choice for those who want a beach holiday where they can relax with wellness & spa in northern Majorca. At the Be Live Collection Palace de Muro you can find nature, fine dining, sports and relaxation. This hotel has the ISO 14001 Certification, as a result of its effective environmental management system.
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Location

Full view
42Car recommended
Grade: 42 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
Ctra. Alcudia Arta s/n, Km. 1, 07458 Playa de Muro, Majorca Spain
Name/address in local language
Getting there
Palma Mallorca Airport43 kmSee all flights
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1452Reviews33Q+A66Room tips
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Popular mentions
Marjo V wrote a review 16 Sep
2 contributions2 helpful votes
Awesome location by the sea, beautiful and clean room (we had the top layer suite with the sea view), very nice and tasty breakfast, helpful staff, nice service at the pool area, beach was clean and water easy to access
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Date of stay: September 2021
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Response from tim vermeulen, Guest Services / Front Office at Be Live Collection Palace de Muro
Responded 2 days ago
I am very pleased that you enjoyed your weekend break at the Be Live Collection Palace de Muro. We are very grateful that we are your hotel of choice. We do sincerely appreciate your feedback and I am absolutely delighted to read such positive comments about your stay and I will certainly pass it on to the entire team. We hope to have the opportunity to look after you again!
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Vitasloma Z wrote a review 7 Sep
17 contributions43 helpful votes
First, the positives. They upgraded us to a sea view junior suite. It was very clean. Very ample, the bed very comfortable. Correct. The buffet breakfast was good, ample selection and good service. The hotel is very big but didn’t seem very lively. It’s catered for foreign guests, mostly German. Dinner is from 18:30 to 21:30h. For a Spaniard on holidays it’s way too soon. Playa de Muro is a very nice beach, but the one in front of the hotel was a bit too narrow, and full of seaweed. Not the hotel’s fault but still. It is a bit further from the action than we would have wished, but that can be a plus for some. The hotel needs some upkeeping, the pavement outside is destroyed and that really portrays a bad image. There’s no men’s toilets by the pool, so men are advised to use the women’s. This is one of the reasos why I say this is not a 5 star. It is compulsory to have men’s and women’s toilets. When we got the bill, at the very bottom, we had donated 1 Euro to the “make a wish foundation”. Just like that. Without asking. I asked the clerk and he said that’s what the hotel management said / the Be Live hotel chain ordered to put in the bill. Seriously? Ok, 1 Euro is not going to kill anyone, but taking it without permission? NOT OK. All in all, an ok experience, but definitely not 5 stars.
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: Check your bill, make sure you don’t have unwanted charges!!!
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Response from tim vermeulen, Guest Services / Front Office at Be Live Collection Palace de Muro
Responded 1 week ago
Thank you for taking the time to write a review following your recent stay with us at the Be Live Collection Palace de Muro. I am disappointed to hear that your experience was not to the highest standard which we set for ourselves, and our guests so rightly expect. Rest assured that your feedback has been discussed among our Management, who will review the training of team members. Once again, thank you for your feedback and I apologise that your stay with us was marred by these experiences.
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KatieCab wrote a review 3 Sep
Worcestershire 6 contributions1 helpful vote
Our original plans were cancelled with the Be Live Son Antem hotel. I was left worried and concerned due to the lack of support provided by the central / head office staff, we were simply told that we were being transferred to their other hotel Palace De Muro with no other information! On arrival at the hotel we were instantly reassured and knew that we was in safe hands, weeks of worrying and no communication was quickly made a thing of the past through the attentiveness of the hotel staff! Every single person we spoke to, went out of their way to look after me and my family. A big hotel that makes you feel like an individual! Loved our week and will definitely be back! Beautiful beach and top rate cleanliness across all areas! 🥰
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Review collected in partnership with Be Live Hotels
Date of stay: August 2021
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Response from tim vermeulen, Guest Services / Front Office at Be Live Collection Palace de Muro
Responded 1 week ago
We very much enjoyed reading your succinct review that so beautifully summed up all that is best about Be Live Collection Palace de Muro. Thank you very much for your glowing feedback, it was a pleasure to read how much you loved your stay. Rest assured, I will share your fantastic comments to the team. The door is always open for a stay in the future should the opportunity arise and we all look forward to being able to welcome you back.
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Zuzana V wrote a review Aug 2021
1 contribution
+1
We were realy happy of servis at that hotel, all the staff were very nice and helpful. We have been guests since 2007 and we appreciate still the same team, like Joan at reception, or Ramon, Fina Victor, Raul, Belen, Mari, Eva from bar and restaurant. We realy felt very comfortable and no woried to ask for anythink. They are always in a good mood. All people there paid great attention to hygiene in this Covid time. Tumbs up 👍 i recommend! Hotel is very good for families with kids, quiet area
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Date of stay: August 2021Trip type: Travelled with family
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Response from tim vermeulen, Guest Services / Front Office at Be Live Collection Palace de Muro
Responded 4 weeks ago
I am very pleased that you enjoyed your holidays at the Be Live Collection Palace de Muro. We are very grateful that we are your hotel of choice. We do sincerely appreciate your feedback and I am absolutely delighted to read such positive comments about your stay and I will certainly pass it on to the entire team. We hope to have the opportunity to look after you again!
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swayroadcarsales1 wrote a review Jul 2021
Swansea, United Kingdom1 contribution
Top hotel top staff top class In general really enjoyed I’ll be back no negatives at all this hotel is a well oiled machine peaceful and fantastic best 5 star hotel in that region food is outstanding customer service is second to none
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Review collected in partnership with Be Live Hotels
Date of stay: July 2021
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Response from tim vermeulen, Guest Services / Front Office at Be Live Collection Palace de Muro
Responded 30 Jul 2021
We are truly heartened to receive your generous review of your most recent stay at the the Be Live Collection Palace de Muro. Thank you for letting us know how much you enjoyed it, we are especially pleased to read that this is just the first of your many stays here. We look forward to having you with us again in the near future.
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SpainBalearic IslandsMajorcaPlaya de Muro
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Frequently Asked Questions about Be Live Collection Palace de Muro
Which popular attractions are close to Be Live Collection Palace de Muro?
Nearby attractions include Parque Natural S'Albufera de Mallorca (0.5 km) and 312 Bike House Platja de Muro (1.1 km).
What are some of the property amenities at Be Live Collection Palace de Muro?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free breakfast.
Which room amenities are available at Be Live Collection Palace de Muro?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Be Live Collection Palace de Muro?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Be Live Collection Palace de Muro?
Yes, free parking is available to guests.
What are some restaurants close to Be Live Collection Palace de Muro?
Conveniently located restaurants include Figueret Restaurant, Fusion19, and Willy.
Are there opportunities to exercise at Be Live Collection Palace de Muro?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Be Live Collection Palace de Muro have an airport shuttle?
Yes, Be Live Collection Palace de Muro offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Be Live Collection Palace de Muro offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Be Live Collection Palace de Muro?
The staff speaks multiple languages, including English, German, and Catalan.
Are there any historical sites close to Be Live Collection Palace de Muro?
Many travellers enjoy visiting Torre Mayor (4.7 km).