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Hotel Playa Esperanza

TripAdvisorUS$153*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$177*
US$153*
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US$169*
US$169*
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Hotel Playa Esperanza
Hotel Playa Esperanza
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418 Reviews from our TripAdvisor Community

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Showing 151: English reviews
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Nowhere
Reviewed 3 weeks ago

Generally a very nice hotel. Facilities - good and as advertised. Clean and pleasant decor. However - as a 4 star hotel I feel it does not have the usual level of staff friendliness, customer service etc you'd expect. Also, for english speaking guests be aware it is German run and that seems to be main language spoken. I arrived...

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Helpful?
Thank Jade2626
Reviewed 4 weeks ago

Stayed at this hotel many times and would do so again. Food choice and quality were fantastic. Rooms cleaned every day with new linen and bed sheets. Atmosphere and ambiance excellent. Certainly would have no hesitation in going there many times over. Transport along the North Coast was every half hour with good bus service to Palma.

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1Thank Peter T
Reviewed 29 January 2017

Amazing hotel to stay with family. Stayed there for 7 days in the end of October. We stayed in a room with sideview of the ocean, simply amazing! The room had a good size for two adults, one crib and our luggage. It was very good cleaned every day. All the staff were extremely friendly and nice, from housekeepers to...

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Helpful?
Thank Janaina B
Esperanza_Resort, Director de Relaciones con Clientes at Hotel Playa Esperanza, responded to this review

Dear Janaina, Thank you very much for taking the time to review our hotel. We are delighted to read that you enjoyed your stay and were satisfied with all the facilities on offer. We are very proud of the food served at our buffet restaurant and always aim to please even the most demanding diners with plenty of choice with...

Reviewed 6 December 2016

We enjoyed our stay, food was very delicious ans plenty of choice, location just next a beautiful beach and swimming pool are big and clean. Only thing is they need to improve entertainments. Nothing like in Turkey at Olu deniz. Childern friendly and safe.

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Helpful?
1Thank Naeem N
Esperanza_Resort, Director de Relaciones con Clientes at Hotel Playa Esperanza, responded to this review

Dear Naeem, Thank you very much for your positive comments about the Playa Esperanza. With regards to the entertainment provided, perhaps there were some evenings when it was not to your liking, however, we do aim to provide a wide variety of shows and always hold a mini disco for the children with the intention of pleasing the majority whenever...

Exeter, United Kingdom
Reviewed 30 November 2016

Plus side - great staff, well run hotel, clean , Great stay overall Down side - we have child using a wheel chair , unable to use bathrooms as too small, no rails or access to shower room. Nor sure if there are other accessible rooms available but we were not offered one on arrival. Our fault I guess for...

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Helpful?
Thank ajm470
Esperanza_Resort, Director de Relaciones con Clientes at Hotel Playa Esperanza, responded to this review

Dear guest, Thank you for your comments. The hotel does provide rooms with a shower that can be accessed in a wheelchair, although we do not have specifically adapted rooms. Should you have requested a room change at reception during your stay, we are sure that the staff would have done their utmost to accommodate you and your child in...

northampton
Reviewed 3 November 2016 via mobile

Location amazing-direct access to beautiful beach. Loads of sunbeds in the extensive gardens-choice of 3 pools. Food very good for a self service restaurant. Location quiet away from the hustle and bustle of alcudia port, easy access thou as bus stop in front of hotel. Would definitely return!

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Thank einniw
Esperanza_Resort, Director de Relaciones con Clientes at Hotel Playa Esperanza, responded to this review

Dear guest, Thank you for your positive review of the Playa Esperanza. We are very pleased to hear that you enjoyed your stay with us. The hotel does enjoy a fabulous location just on the Playa de Muro beach, voted 6th best beach in Spain and with the beautiful mountain backdrop. We are glad you enjoyed the food provided at...

Reviewed 31 October 2016

We had a room with pool view and side sea view. Room was modern but a bit smaller than American hotel rooms but manageable. Room temp. was o.k. for October but it would probably not have been cool enough for me if it was July or August. Great and very friendly staff, very helpful. The pool and ground were great...

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Helpful?
Thank Barbara V
Esperanza_Resort, Director de Relaciones con Clientes at Hotel Playa Esperanza, responded to this review

Dear Barbara, Thank you for taking the time to review the hotel Playa Esperanza, we are delighted that you enjoyed your stay. The air conditioning/heating is thermostat controlled and the temperature will vary according to the time of year and outside temperatures. We are very proud of our buffet restaurant and the range of dishes on offer, particularly the selection...

Reviewed 24 October 2016 via mobile

The hotel is clean but all has been planned for German speaking vistors and the food do not even close to be spanish in any way. I would not reccommend non german speaking visitors. Staff is polite but again approach is based on German speaking visitors. The price level for a half board solution is not worth the money compared...

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1Thank Mads E
Esperanza_Resort, Director de Relaciones con Clientes at Hotel Playa Esperanza, responded to this review

Dear Mads, Thank you for your comments regarding your stay at the Playa Esperanza. We welcome guests from many different nationalities to the hotel and our staff speak several languages including English and German, and always aim to provide a polite, friendly and efficient service. It's unfortunate that you didn't mention your concerns during your stay, as we always try...

Sydney, Australia
Reviewed 24 October 2016

If you are planning a trip to Playa de Muro - then do not look past Hotel Playa Esperanza, situated on the beach front! Upon entering this beautiful resort, you will immediately feel on Vacation! The staff at Playa Esperanza are exceptional! From Reception, to the cleaners - the staff are very friendly and will go far & beyond to...

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Helpful?
Thank Todd P
Esperanza_Resort, Director de Relaciones con Clientes at Hotel Playa Esperanza, responded to this review

Dear Todd, Thank you so much for such a wonderful review of our hotel! We are delighted that you enjoyed everything about your stay and were able to take full advantage of all the facilities on offer. We are especially proud of the quality and variety available at our buffet restaurant, in particular the themed nights, and we are grateful...

Braintree, United Kingdom
Reviewed 19 October 2016

We stayed in this Hotel in September for a week with friends. Having read the reviews previously it’s clear that there are differing opinions of this Hotel, so this review will add to this with my opinion and reference to the comments made on previous reviews. We arranged pick up from the airport via the Hotel - no issues We...

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7Thank Matty_0137
Esperanza_Resort, Director de Relaciones con Clientes at Hotel Playa Esperanza, responded to this review

Dear Matty, Thank you for taking the time to write such a comprehensive review of the Playa Esperanza hotel and your stay on the island as a whole, we appreciate it. We are very proud of our suites and the facilities they provide and we are pleased to know that you were satisfied with every aspect. As you rightly point...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
The perfect seashore destination for family holidays. We have everything you need for the whole family to enjoy a restful holiday in total peace and quiet. Situated on Playa de Muro beach in the Esperanza Resort Complex next to Playa Esperanza Hotel and Esperanza Park Apartments. ... more   less 

Additional Information about Hotel Playa Esperanza

Address: Avenida Albufera 4, 07458 Playa de Muro, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Playa de Muro
Price Range: RM422 - RM1,198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Playa Esperanza 4*
Number of rooms: 338
Reservation Options:
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Also Known As:
Playa Esperanza Hotel
Playa Esperanza De Muro
Hotel Style:
#6 Spa Hotel in Playa de Muro
#12 On the Beach Hotel in Playa de Muro
#12 Family Hotel in Playa de Muro
#12 Romantic Hotel in Playa de Muro
#13 Luxury Hotel in Playa de Muro
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Playa Esperanza staff and other travellers.
22 questions
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Questions? Get answers from Hotel Playa Esperanza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had partial sea view which was ok. I would avoid the road side of hotel.”
Jade2626, 3 May 2017 | Read review
“pool side is noisy at night other side limited views”
ajm470, 29 Nov 2016 | Read review
“Get a room with front or side sea view. They are a little bit more but quieter and the view is worth it.”
605barbarav, 31 Oct 2016 | Read review
“Suites are very good and pretty good value.”
Matty_0137, 19 Oct 2016 | Read review
“We stayed in room 3231 which was quiet. We imagine staying in a room overlooking the entertainment area (up to 11pm) would be noisier.”
DJenki, 4 Sep 2016 | Read review
5 of 5
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US$153* /night
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Orbitz.comUS$169
Booking.comUS$169
HotelQuicklyUS$177
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Prices are for 1 room, 2 adults
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