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Grand West Sands Resort & Villas Phuket

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Traveller (1717)
Room & Suite (765)
Pool & Beach (245)
Overview
  • Excellent38%
  • Very good29%
  • Average17%
  • Poor9%
  • Terrible7%
Travellers talk about
“water park”(263 reviews)
“splash jungle”(96 reviews)
“sunset breeze”(39 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,364)
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922 results
Traveller rating
315
254
167
101
85
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LanguageEnglish
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315
254
167
101
85
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1 - 5 of 922 reviews
Reviewed 3 days ago via mobile

We stayed at grand west sands resort and went to the restaurant for dinner.The food was delicious and we received exceptional service from pim,hana,mam and Sak who was the chef.They were all very helpful.friendly and attentive and i just want to amend them on the...More

1  Thank Stadler2015
Response from Manish P, Hotel Manager at Grand West Sands Resort & Villas PhuketResponded 3 days ago

Dear Guest, We were delighted to be the host for the holidays you recently spent at Grand West Sands Phuket and appreciate the feedback you wrote on you experience. I am particularly happy to read of your entire satisfaction throughout your stay, I have shared...More

Reviewed 6 days ago

We had the pleasure of staying in a four bed penthouse pool suite at Grand West Sands Resort and what a luxurious experience we all had! The rooms were immaculate and had everything we could ask for. The staff at The Club were extremely accomodating...More

2  Thank Pengelly_tribe
Response from Manish P, Hotel Manager at Grand West Sands Resort & Villas PhuketResponded 5 days ago

Dear Guest, We appreciate your patronage on your recent stay at Grand West Sands Phuket and for posting your impressions on your experience. Reading your good comment is giving us reassurance on our performance, we all appreciate the recognition. Our resort has built a reputation...More

Reviewed 1 week ago

Everything very much was pleasant. When we come to Thailand we stay only in your hotel. The hotel is very good. Friendly personnel, clean up every day, a wide choice of food during breakfasts. Always congratulate for birthday!More

Review collected in partnership with this hotel
2  Thank nadinavelin
Response from Manish P, Hotel Manager at Grand West Sands Resort & Villas PhuketResponded 5 days ago

Dear Guest, We were delighted to be the host for the holidays you recently spent at Grand West Sands Phuket and appreciate the feedback you wrote on you experience. I am particularly happy to read of your entire satisfaction throughout your stay, I have shared...More

Reviewed 1 week ago

We stayed in this hotel as the final leg of our holiday so that we could spend some time at the water park - which was so much fun! We stayed in a Family 2 bedroom suite which was very neat and very big. The...More

Thank Gavin N
Response from Manish P, Hotel Manager at Grand West Sands Resort & Villas PhuketResponded 5 days ago

Dear Guest, Thank you very much for choosing our resort for your recent holiday. I am particularly happy to read your entire satisfaction throughout your stay and have shared your positive comments with the team. We are really grateful for the recognition you gave and...More

Reviewed 1 week ago via mobile

Check-in 1400. 1830 2/3 rooms were ready. Nice bar staff though. Taxi was paid but never showed up. Asked to pay our stay double but apologized after a two hours and documented by bank statement 0035👎🏻More

Thank Sander G
Response from Manish P, Hotel Manager at Grand West Sands Resort & Villas PhuketResponded 5 days ago

Dear Guest, May I thank you for staying at Grand West Sands Phuket and for posting your review. I am sorry to read that despite general level of satisfaction you felt dissatisfied in the areas of occupancy of billing as well as rooms not ready...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Restaurant
Room Service
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$55 - US$391 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Mai Khao
#8 On the Beach Hotel in Mai Khao
#8 Spa Hotel in Mai Khao
#10 Luxury Hotel in Mai Khao
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$55 - US$391 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Mai Khao
#8 On the Beach Hotel in Mai Khao
#8 Spa Hotel in Mai Khao
#10 Luxury Hotel in Mai Khao
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1717)
Room & Suite (765)
Pool & Beach (245)
Dining (109)
Family and Play Areas (116)
Amenities (67)
Questions & Answers
Ask a question
YanAnh77
19 July 2018|
Answer
Response from Andrzej W | Reviewed this property |
Hi, I was accommodated in 2 bedrooms villa with swimming pool just next to the beach. The kitchen was very well equipped with all necessary utensils and cutlery. The kitchen was also equipped with a fridge, oven, coffee... More
1
Vote
rashidalharmoodi
17 July 2018|
AnswerShow all 4 answers
Response from acha71 | Reviewed this property |
Yes it is. All private villas are covered. I stayed at the 4bedroom private villa. N the layout is the same as the 2 bedroom. So its very private n dont worry no strangers can see u swim 😉
1
Vote
Shradha G
26 June 2018|
AnswerShow all 2 answers
Response from bekmargach |
When we were there in April, there was definitely construction work happening whilst we were there. Both onsite and next door.
1
Vote
Room Tips
"Penthouse suites are absolutely fantastic with lots of additional bonuses with The Club. Well worth it"
Read review
"Deluxe room"
Read review
"Luxury villas is a dreem really waw"
Read review
"Splash jungle water park is now chargeable to hotel guest as well."
Read review
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