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Grand West Sands Resort & Villas Phuket

1,238 reviews
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Traveller (1584)
Room & Suite (696)
Pool & Beach (231)
Overview
  • Excellent37%
  • Very good29%
  • Average18%
  • Poor9%
  • Terrible7%
Travellers talk about
“water park”(348 reviews)
“splash jungle”(86 reviews)
“sunset breeze”(32 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,238)Write a Review
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All reviewswater parksplash junglesunset breezethe penthousethe club loungefree entrysuan buadeluxe family residencered mangoclose to the airportsunset restaurantluxury bedroombuggy driverskids clubitalian restaurantfamily holidayspecial thanks
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1 - 5 of 836 reviews
Reviewed yesterday

We are a family of 2 adults and a 12 year old girl and we stayed in a 2 bedroom pool villa that said it was on the beach. The villa was behind an old unused shed that obstructed the view and the path that...More

Thank NevilleMavis
Reviewed 2 days ago

Booked a 4 bedroom villa with private pool for 8 but was surprisingly upgraded to a 5 bedroom villa right next to the villa clubhouse. Villa guests can check in at the villa clubhouse which was a breeze. Special thank you to Maria, the villa...More

Thank sandman63
Response from Manish P, General Manager at Grand West Sands Resort & Villas PhuketResponded yesterday

Dear Guest, Thank you very much for choosing Grand West Sands Phuket as your recent holiday destination. We appreciate both your patronage and for taking the time to review your experience. I am delighted to hear how much you enjoyed your stay with us.Your comments...More

Reviewed 2 days ago via mobile

Our group of six stayed in a 3-bedroom villa for 4 nights. Read this as a 3.5 star rating as some in our group rated it a 3 while half rated it a 4. I noticed many earlier reviewers complained about the apartments so note...More

Thank WHAaA_family
Response from Manish P, General Manager at Grand West Sands Resort & Villas PhuketResponded 2 days ago

Dear Guest, We were delighted to host you during your recent holiday at Grand West Sands Phuket. We appreciate the time you have taken to provide us with some feedback regarding your experience. Here at the resort, we pride ourselves on a high level of...More

Reviewed 3 days ago via mobile

I’ll start with the positive and say if you are in need of a place to sleep a few hours near the airport and that is it, then fine - but I would still not give this place my business. I don’t know how hotel...More

Thank ericablair82
Response from Manish P, General Manager at Grand West Sands Resort & Villas PhuketResponded today

Thank you for taking the time to inform us of your experience at Grand West Sands Resort and Villas . We appreciate your feedback as it assists us to understand the areas requiring focus and to continuously improve to meet our guests expectation. Whilst I...More

Reviewed 4 days ago via mobile

This has got to be one of the strangest hotels I’ve ever experienced, even though we were there for a very short time. The place has an overall weird vibe, with dark hallways and sparse gardens - not a lush tropical haven at all. The...More

Thank jfa145
Response from Manish P, General Manager at Grand West Sands Resort & Villas PhuketResponded yesterday

Dear Guest, Thank you for staying at Grand West Sands Phuket, we appreciate you taking the time to post your review. Whilst I am particularly pleased that you found many aspects of your stay most enjoyable, I am most disappointed to hear we were unable...More

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About
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Restaurant
Room Service
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$73 - US$319 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Mai Khao
#7 On the Beach Hotel in Mai Khao
#7 Spa Hotel in Mai Khao
#9 Luxury Hotel in Mai Khao
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$73 - US$319 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Mai Khao
#7 On the Beach Hotel in Mai Khao
#7 Spa Hotel in Mai Khao
#9 Luxury Hotel in Mai Khao
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1584)
Room & Suite (696)
Pool & Beach (231)
Dining (107)
Hotel & Grounds (882)
Family and Play Areas (114)
Bathroom (40)
Questions & Answers
Ask a question
bahajali
29 November 2017|
AnswerShow all 3 answers
Response from JEFFERY N | Reviewed this property |
no but it is discounted a lot. we had 2 night in the hotel and 3 day in the water park 4 adults 2 children for 750 baht approx $36 au water park only. good value
1
Vote
HelinaLOS
27 November 2017|
AnswerShow all 4 answers
Response from Eric K | Reviewed this property |
Hi Helina, For your information, there are 1day/2days/3days pass for in-house guest (opening hr. 10am - 6pm), if I remember correctly the price should be 1000THB/1600THB/2000THB for each adult, about half price for... More
2
Votes
GBRC R
11 November 2017|
Answer
Response from Byron E | Reviewed this property |
Do you mean the Luxury Suite 2 bedroom? This is plenty of space for 4 adults and 1 child! One bedroom has a King or Super King bed, the other room has 2 double beds. You can always ask the hotel directly, or see pictures... More
0
Votes
Room Tips
"If you are staying in a villa ask for an unobstructed ocean view"
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"Must go for villas other rooms are pretty bland"
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"Choose a room furthest away from reception if the noise of aeroplanes will bother you"
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"Ocean view"
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