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JW Marriott Phuket Resort & Spa

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JW Marriott Phuket Resort & Spa
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3,500 Reviews from our TripAdvisor Community

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Showing 2,768: English reviews
Level Contributor
2 reviews
Reviewed yesterday NEW

The service, the property, the people. A truly wonderful experience for our family. From the moment you arrive, the staff couldn't be friendlier. As NYers who travel regularly, we can be a critical "crew", but the Thai people are so friendly and welcoming, it help make this trip a special one.

Helpful?
Thank Harris B
Mumbai (Bombay), India
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed yesterday NEW via mobile

Stayed for over a week and loved my time there. Great rooms,simply awesome hospitality and tried out all the restaurants there. Must say the food is exceptional here. Perfect to stay there during August-september thanks to the good weather

Helpful?
Thank sanz77
2 reviews
Reviewed 3 days ago NEW

We beautiful two bedroom villa with a jungle like view - birds jumping on the table looking for treats! I am an avid tennis player, and the Pro, Nash is an awesome instructor that really hones in on your game and gives slight adjustments that can elevate your game!! I can't wait to go home and beat the people I... More 

Helpful?
Thank Cindy H
Level Contributor
4 reviews
4 hotel reviews
Reviewed 3 days ago NEW via mobile

Far from phuket city but Nice place to be holiday with family as inside got everythings:) we try Italian restaurant very very good. Anyway my son enjoy to play football by beach that they provide for kids:) of course if we go phuket and we will go visit again

Helpful?
Thank Fais583
Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW

We spent about a week at the resort and it had enough activities to keep someone like me (who can't sit still) occupied but also provided ample opportunity for someone like my husband to relax and plow through 5 books. One major highlight was our cooking class with Chef Kong at the Ginja Taste restaurant. We ended up being the... More 

Helpful?
Thank Annette L
DidierGuiaux, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Annette L, Greetings from the JW Marriott Phuket Resort & Spa Thank you for staying with us and for your review. Great to hear you enjoyed our time and that we were able to offer enough different activities to keep you occupied :-) The cooking class with Chef Kong is indeed one of the highlights in the hotel. I... More 

London, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 days ago NEW via mobile

We stayed at the Marriott vacation resort which is part of the main hotel and right next door, it was amazing! Can't fault the hotel at all, the staff are friendly and welcoming. We stayed in the apartment/villas which have their own private pool and are reasonably priced and good for a large family. There's lots to do in the... More 

Helpful?
Thank londoner882014
DidierGuiaux, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear londoner882014, Greetings from the JW Marriott Phuket Resort & Spa Thank you for staying with us and for your review. I am glad to hear you enjoyed all the facilities in our resort including the Thai Cooking Class. Please let us know if you are ever planning to come back Be well Didier Guiaux Assistant Director of Food &... More 

Malaysia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 days ago NEW via mobile

The whole family holiday experience was a complete success. The difference that made the difference was Yasmine and her team. We will be back for sure. Overall, a very good experience throughout and all my family from England, Germany and Malaysia received full hospitality

Helpful?
Thank Raj C
DidierGuiaux, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Raj C, Greetings from the JW Marriott Phuket Resort & Spa Thank you for staying with us and for your review. Great to hear you enjoyed your stay with the whole family and that especially Yasmine her team made a difference to make it even better. When will you be back? Be well Didier Guiaux Assistant Director of Food... More 

London
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

Stayed in a two bedroom villa near the North Pool from 13th November for two weeks, we had a really memorable stay, the villa itself was fully equipped and very comfortable. We really enjoyed swimming in the pools and at the beautiful Mai Khao Beach which was quiet, we tried all but one of the restaurants and didn't have a... More 

Helpful?
Thank Admin44
DidierGuiaux, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Admin44, Greetings from the JW Marriott Phuket Resort & Spa Thank you for staying with us and for your detailed view. It is a pleasure to read a review like this and I am happy to hear that you enjoyed our restaurants, the staff members but that really the tennis was the highlight of your holiday. Indeed Nash is... More 

Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 days ago NEW

We are gold members and booked a stay at the JW in Phuket. The entire property is beautiful with so many activities available for couples, groups or families. We did not know it was the rainy season but we took advantage of outdoor activities when we could. After extensive research, we booked a deluxe room on the ground floor close... More 

Helpful?
Thank John J
Kunthari, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear John J, Greetings from sunny JW Marriott Phuket Resort & Spa and thank you very much for your kind comments. We are really happy to hear you enjoyed the resort and our hospitality. We aim to offer a personalized and genuine services and of course Khun Su is a true role model! You must try our Cucina - Italian... More 

Har Adar, ISRAEL
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago NEW via mobile

This is one of the best resorts in Thailand. We are coming here year after year since 2005. Just Gorgeous !!! It's a marvelous place for vacation for couples and the all family! Each villa is large, well equipped, very neat, and the restaurants serving very good Thai and international food. Come and enjoy.

Helpful?
Thank Israel M
Kunthari, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Israel M, Thank you very much for your kind review and we are truly happy to learn that you enjoy our property and services again and again. We hope to have your visiting us again soon. Please do let me know if there is anything we can help for your next trip. With best regards, Kunthari Sangchat Director of... More 

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North Pool (20)
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Spa
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
Food & drink at the hotel
Siam Deli
Siam Deli
Cuisines: Cafe, Asian, Thai, Delicatessen
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
JW Marriott Phuket Resort & Spa is set in lush tropical gardens, with 17 kms of natural beachfront. Fifteen minutes north of the airport, the resort comprises 265 spacious rooms including 13 suites, all facing towards the Andaman Sea. Facilities include eleven restaurants and bars, Thai cooking school, three magnificent pools, full-service Mandara Spa, on-site turtle shelter, shopping arcade, activities-packed kids club including on-site turtle shelter. The fitness center includes two tennis courts, yoga sala. Golf available nearby. ... more   less 

Additional Information about JW Marriott Phuket Resort & Spa

Address: 231 Moo 3 | Mai Khao Beach, Mai Khao, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Mai Khao
Price Range: RM692 - RM2,688 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Phuket Resort & Spa 5*
Number of rooms: 265
Reservation Options:
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Also Known As:
Jw Marriott Phuket Hotel Mai Khao
Jw Marriott Phuket Resort And Spa
Jw Marriott Mai Khao
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort & Spa Mai Khao
Hotel Style:
#1 Luxury Hotel in Mai Khao
#1 Top resorts Hotel in Mai Khao
#1 Spa Hotel in Mai Khao
#1 On the Beach Hotel in Mai Khao
#1 Business Hotel in Mai Khao
#4 Family Hotel in Mai Khao
#5 Romantic Hotel in Mai Khao
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Phuket Resort & Spa staff and other travellers.
155 questions
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Questions? Get answers from JW Marriott Phuket Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a high floor with a nice view, that way you won't have anyone above you making noise”
 of 5 bubbles O3675VGcindyh, 30 Nov 2016 | Read review
“Rooms near the North Pool are best for travellers without children (kid free pool)”
 of 5 bubbles Admin44, 28 Nov 2016 | Read review
“Suggest a room on the ground floor close to one of the many pools”
  • View from terrace to bathroom
  • Private terrace and straight walk to pool
 of 5 bubbles johnjH5991RP, 27 Nov 2016 | Read review
“great facilities and educative center for Kids for turtles.”
 of 5 bubbles abueli7, 15 Nov 2016 | Read review
“Rooms on the first floor have a bigger terrace, but rooms on 2nd and 3rd floor have a better view.”
 of 5 bubbles Klaus_und_Elke, 15 Nov 2016 | Read review
5 of 5
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