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JW Marriott Phuket Resort & Spa

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JW Marriott Phuket Resort & Spa
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3,835 Reviews from our TripAdvisor Community

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Showing 3,023: English reviews
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Tempe, Arizona
Reviewed today NEWvia mobile

I had opportunity to experience a terrific young lady who helped us with our stay in Phuket. Not only did she provide us answers to our questions she was professional yet focused on making sure we had an overall enjoyable stay. Her name is Nelly , and we learned a lot more about the Asian culture, in general as we...

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Helpful?
Thank paulsavid
Belgique
Reviewed yesterday NEWvia mobile

There is no other word to rate this hotel except to say that it was "1st class". Nice room, complete superb breakfast (just to say that the orange juice should be natural for this class of hotel). We had a dinner at the Thai restaurant. It was just exquisite. It is one of the hotel we ever went where all...

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Thank rico0803
Germany
Reviewed yesterday NEW

My family and I were here for 3 days and 2 nights and enjoyed ourselves exclusively at the resort because we just wanted rest and relaxation after a very busy yet fantastic visit to Bangkok. We arrived a little early but were able to store our luggage til the room was ready. We had a chance to have some lunch...

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Helpful?
Thank texasexinlondon
United Kingdom
Reviewed yesterday NEWvia mobile

Decide to have the family with me on this relaxation trip during the Easter weekend but we arrived earlier and found out it was the Thai New Year!! Check in was friendly, smooth but expected. This property is huge but bit of a run down in shape! (Please close the hotel and invest in refurbishment) Spacious and beautiful room! Kids...

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Thank MarkJBarnard
Reviewed 4 days ago NEWvia mobile

We stayed at Marriot Vacation Club resort at Phuket and used the facilities at adjacent resorts of Marriot. Family room with balcony facing rain forest and water lily pond was too good and relaxing. Very courteous staff and excellent facilities with lush green setting and the vast beach

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Helpful?
Thank Jay K
Singapore
Reviewed 4 days ago NEWvia mobile

I've stayed here twice for business and after staying in many different hotels in Phuket, I would say that overall this is one of the best, especially if you consider value for money. First, the location is right on the beach and close to the airport. If you're travelling from overseas with a long journey, it's nice to be at...

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1Thank johndT4024AT
Reviewed 6 days ago NEW

My daughter and I stayed a couple of nights here in April 2017. On arrival,greeted with a lovely smile and welcome drink,lovely damp hand towels to freshen up,after a long journey. Staff very friendly,and went out of there wat to assist in any way. Only thing for me not enough to do in surrounding area,but if it is peace and...

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Helpful?
1Thank Margaret K
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear Margaret K, Greetings from sunny JW Marriott Phuket Resort & Spa and thank you for staying with us recently. Also thank you for your kind review and glad to hear you and your daughter enjoyed our Resort! And I cannot agree more, the Resort is a perfect place for peace and tranquility. Trust you would be back soon. Please...

Mai Khao, Thailand
Reviewed 6 days ago NEW

We enjoyed our stay at the marriott resort mai khao after a 4 weeks trip around some asian countries. Our final stop was to relax befor we move back home to austria. We found a warm welcome a perfect stay here. Especially, Nelly, from the main bar, was very hospitality and clients oriented. We liked her sevice really. In total...

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Helpful?
1Thank heinzeggenfellner
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear heinzeggenfellner, Greetings from sunny Phuket and glad to hear your enjoy our Resort and thrilled to learn that Nelly is the one who actually made the difference. Not surprise...she is truly our gem! She loves what she does and it shows. We would love to see you again. Please feel free to let us know when you plan to...

Munich, Germany
Reviewed 6 days ago NEWvia mobile

Nelly Is very Nice, And Funny and we really enjoy her Service and Overall stay and by Served By her was magical. She was helpful and gave us welcoming and friendly smile. She help Us with the Information about the Hotel. Can't wait for next Year.

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Helpful?
1Thank lounellhein
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear lounellhein, Greeting from sunny Phuket and glad to hear your enjoy our Lobby Bar and thrilled to learn that Nelly is the one who actually made the difference. Not surprise...she is truly our gem! She loves what she does and it shows. Nelly will love to see you again next year too. Please feel free to let us know...

Prague, Czech Republic
Reviewed 1 week ago via mobile

The Marriott Phuket Beach Club is a fantastic resort. My wife, young son and I had a wonderful stay there. The accommodation in resort villas is wonderful, there are many excellent restaurants on the resort property, the service is fantastic, the pools and beach are great and just outside your door, and there is a great kids club with babysitting....

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Helpful?
Thank Peter W
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear Peter W, Greetings from sunny JW Marriott Phuket Resort & Spa and thank you for staying with us recently. Your kind review is highly appreciated and glad to hear all your needs were fulfilled and you and your families had a great time. It is also great for us to receive such a high recommendation from our valued guests...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Spa
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
Food & drink at the hotel
Siam Deli
Siam Deli
Cuisines: Cafe, Asian, Thai, Delicatessen
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
JW Marriott Phuket Resort & Spa is set in lush tropical gardens, with 17 kms of natural beachfront. Fifteen minutes north of the airport, our Phuket resort's grounds comprise 265 spacious rooms including 13 suites, all facing towards the Andaman Sea. Facilities include eleven restaurants and bars, Thai cooking school, three magnificent pools, full-service Mandara Spa, on-site turtle shelter, shopping arcade, activities-packed kids club including on-site turtle shelter. The fitness center includes two tennis courts, yoga sala. Golf available nearby. ... more   less 

Additional Information about JW Marriott Phuket Resort & Spa

Address: 231 Moo 3 | Talang, Phuket, Mai Khao, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Mai Khao
Price Range: RM484 - RM1,456 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Phuket Resort & Spa 5*
Number of rooms: 265
Reservation Options:
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Also Known As:
Jw Marriott Phuket Hotel Mai Khao
Jw Marriott Phuket Resort And Spa
Jw Marriott Mai Khao
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort & Spa Mai Khao
Hotel Style:
#1 Business Hotel in Mai Khao
#2 Top resorts Hotel in Mai Khao
#3 Luxury Hotel in Mai Khao
#3 On the Beach Hotel in Mai Khao
#3 Spa Hotel in Mai Khao
#4 Family Hotel in Mai Khao
#5 Romantic Hotel in Mai Khao
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Phuket Resort & Spa staff and other travellers.
190 questions
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Houston, Texas
London, United Kingdom

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Questions? Get answers from JW Marriott Phuket Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view rooms are very serene. It's only 3 floors but we prefer the 3rd floor”
texasexinlondon, 22 Apr 2017 | Read review
“We had room overlooking garden,nice and quiet.”
389margaretk, 17 Apr 2017 | Read review
“The ground floor villas are lovely...”
sarahsN2203PF, 15 Apr 2017 | Read review
“Don't ask for the rooms on the ground floor facing the pool.”
lxhipster, 12 Apr 2017 | Read review
“Families can benefit from chosing a room with daybed. No need for roll-away beds.”
10H, 12 Apr 2017 | Read review
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