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JW Marriott Phuket Resort & Spa

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JW Marriott Phuket Resort & Spa
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3,682 Reviews from our TripAdvisor Community

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Showing 2,902: English reviews
Start your review of JW Marriott Phuket Resort & Spa
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Reviewed 2 days ago NEW

We were lucky enough to have our room service delivered to us by a nice smiling young man named Oat. Great service and food. Really enjoyed my stay here would definitely recommend staying here and getting room service from Oat.

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Helpful?
Thank Micheal R
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear Micheal R, Thank you very much for staying at the JW Marriott Phuket Resort and for taking the time to provide us with your very nice feedback about your Room Service experience. Wonderful to read that you enjoyed your Room Service delivery and thank you for your kind and personal recognition to mention Khun Oat whom created a unique...

Beijing, China
Reviewed 3 days ago NEWvia mobile

each morning doing yoga with Tarn and spent great time. And bring my friend together. next time vocation will come to him as well. Tarn is very kind and experience. i will go to yoga class when i go back to Beijing China

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Helpful?
Thank tinatianyu
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear tinatianyu, Thank you very much for staying at the JW Marriott Phuket Resort and for taking the time to provide us with your lovely feedback about your Yoga experience. Nice to read that you enjoyed our great Yoga classes with Khun Tarn whom did an incredible Job every morning, thank you for your kind recommendation and personal recognition which...

Singapore, Singapore
Reviewed 3 days ago NEWvia mobile

We have stayed here several times before and each time stay has been close to perfect. Being a Marriot Platinum Elite certainly helped as the benefits delivered here have always been consistent. However, this time it is like a different hotel. No welcome gift (called 3 times to request delivery), no mention of any upgrade on checkin (despite having booked...

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Helpful?
Thank Heccy
Nottingham, United Kingdom
Reviewed 6 days ago NEWvia mobile

Had the pleasure to stay at JW Marriott in Phuket in Feb. The hotel is set in beautiful gardens using plants from the region which give you the feeling of pure tranquility. We had one of the pool side rooms on the ground floor which had its own patio with sun beds and chairs.The room was very spacious and very...

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Helpful?
3Thank merv0177
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear merv0177, Thank you very much for staying at the JW Marriott Phuket Resort and for taking the time to provide us with your fantastic feedback about your overall Resort experience. Yes our Resort is surrounded by a beautiful landscaping with many lush trees, different flowers, local herbs and some small water fountains with a sound of birds and the...

Singapore, Singapore
Reviewed 6 days ago NEW

The hotel is really nice. Nice swimming pool, friendly staffs, great room. If you feel the hotel restaurants a bit expensive, you may drive to Kindee seafood restaurant, which is about 10 min drive only.

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Helpful?
Thank evert_ren
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear evert_ren, Thank you very much for staying at the JW Marriott Phuket Resort and for taking the time to provide us with your wonderful feedback about your overall Resort experience. Lovely to read that we are one of your most favorite Hotels which you like to visit, thank you for your kind recommendation and we will see you soon...

Honolulu, Hawaii
Reviewed 1 week ago NEW

The hotel is very nice and quiet. The beach is second to none. Amazing beach.The food was excellent. The breakfast buffet is outstanding. The service was outstanding. The pool area was very nice and the service at the pool was outstanding. All the pool attendants was very helpful, especially the attendant name Rick (from Holland - I think) . he...

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Helpful?
Thank nbs891
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear nbs891, Thank you very much for staying at the JW Marriott Phuket Resort and for taking the time to provide us with your very nice feedback about your overall Resort experience. Indeed, our Beach is beautiful and invites for long walks and lovely sunsets. Great to read that you enjoyed your first time at our Resort, and that you...

Reviewed 1 week ago via mobile

This is the second time I stayed at this beautiful resort. I was so glad to see that the service and quality was consistent with my earlier visit. The resort itself feels like a sanctuary! Mai khao beach is peaceful and secluded, you almost feel like it's your own private beach! The breakfast buffet lives up to to Marriot standards,...

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Helpful?
Thank Aditi C
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear Aditi C, Thank you very much for staying at the JW Marriott Phuket Resort and for taking the time to provide us with your wonderful feedback about your overall Resort experience. It is delightful to read that we were able to keep up the consistency and that we were able to meet and exceed your expectations during your last...

Paris, France
Reviewed 1 week ago via mobile

The JW Marriot Mai Khao is pretty big resort with a lot of very nice features but also some disappointing ones. The hotel and the main buildings are very beautiful and there are many facilities available like all decent resorts of this size. One of the best features about it is the beach which is just pristine and not too...

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Helpful?
Thank Moss4000
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear Moss4000 , Thank you very much for staying at the JW Marriott Phuket Resort and for taking the time to provide us with your constructive and mixed feedback about your overall Resort experience. Indeed, the Beach is fabulous and invites for long walks on the white sand and is as well known for beautiful sunsets, nice to read that...

Reviewed 1 week ago via mobile

To all families who bring their kids, the supervision is great! My sister (aged 9) really enjoyed the bonding time & arts & crafts! Special shoutout to Khun Nicky, Gamboom, Yui, Aum, Nan, Nui, Fai, Mew for making my sister's visit a memorable one!! 😀😀

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Helpful?
Thank Jason C
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear Jason C, Thank you very much for staying at the JW Marriott Resort and for taking the time to provide us with your lovely feedback about your overall Kids Club experience. Absolutely, our Kids Club is daily open and ready with many fun activities, it is a pleasure to read that your sister had a fantastic and memorable time...

Houston, Texas
Reviewed 1 week ago

Definitely a paradise!! The staff was very nice and helpful. We especially liked the water sports staff: Mr. PatPong, Mr. Opas, and Mr. Anon. The Elite staff had a very nice cocktail hour and really wanted feedback about the facility. Grace was very helpful in setting up our wifi.

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Helpful?
Thank AndiandLee M
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear AndiandLee M, Greetings from sunny JW Marriott Phuket Resort and Spa and we are so glad to hear that you enjoyed our Water Sport facilities and thrilled to learn that it was the team who made the difference during your vacation with us. They are our stars! Also your kind words for Grace - rest assured we will recognize...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Spa
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
Food & drink at the hotel
Siam Deli
Siam Deli
Cuisines: Cafe, Asian, Thai, Delicatessen
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
JW Marriott Phuket Resort & Spa is set in lush tropical gardens, with 17 kms of natural beachfront. Fifteen minutes north of the airport, the resort comprises 265 spacious rooms including 13 suites, all facing towards the Andaman Sea. Facilities include eleven restaurants and bars, Thai cooking school, three magnificent pools, full-service Mandara Spa, on-site turtle shelter, shopping arcade, activities-packed kids club including on-site turtle shelter. The fitness center includes two tennis courts, yoga sala. Golf available nearby. ... more   less 

Additional Information about JW Marriott Phuket Resort & Spa

Address: 231 Moo 3 | Mai Khao Beach, Mai Khao, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Mai Khao
Price Range: RM530 - RM1,444 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Phuket Resort & Spa 5*
Number of rooms: 265
Reservation Options:
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Also Known As:
Jw Marriott Phuket Hotel Mai Khao
Jw Marriott Phuket Resort And Spa
Jw Marriott Mai Khao
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort & Spa Mai Khao
Hotel Style:
#1 Business Hotel in Mai Khao
#2 Top resorts Hotel in Mai Khao
#3 On the Beach Hotel in Mai Khao
#3 Luxury Hotel in Mai Khao
#3 Spa Hotel in Mai Khao
#4 Family Hotel in Mai Khao
#5 Romantic Hotel in Mai Khao
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Phuket Resort & Spa staff and other travellers.
180 questions
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Questions? Get answers from JW Marriott Phuket Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at another hotel”
 of 5 bubbles dis-spirited, 13 Feb 2017 | Read review
“All rooms have great views of garden ,pool or ocean .”
 of 5 bubbles AnneWestLancs, 4 Feb 2017 | Read review
“almost every room is near one of the pools with great views.”
 of 5 bubbles billdA7795IF, 1 Feb 2017 | Read review
“This is a restful place, don't come here for nightlife.”
 of 5 bubbles stevef597, 18 Jan 2017 | Read review
“you certainly need transport to go to all popular location in Phuket”
 of 5 bubbles 890yww, 17 Jan 2017 | Read review
5 of 5