Angsana Laguna Phuket

Angsana Laguna Phuket

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Room & Suite (924)
Angsana Laguna Phuket
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RM 495
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About

4.5
#2 of 18 resorts in Choeng Thale
4.4 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.3 of 5 bubbles
Value
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Warm tropical sun, pristine white sand beaches and a shimmering blue sea. Angsana Laguna Phuket has it all. Play golf, snorkel, island hop, or bask on the beach, this is the ideal resort to spend a restful beach vacation, romantic rendezvous or a fun-filled family holiday. Angsana Laguna Phuket is the flagship establishment of the Angsana Hotels and Resorts - managed by luxury hospitality brand, the Banyan Tree Group. The resort features 377 immaculately decorated guest rooms, lofts and suites.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Valet parking
Wifi
Lazy river
Pool / beach towels
Outdoor pool
Shallow end in pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Wine / champagne
Vending machine
Swimup bar
Poolside bar
Boating
Canoeing
Diving
Hiking
Snorkelling
Aerobics
Bicycle tours
Entertainment staff
Fishing
Patio
Table tennis
Walking tours
Waterslide
Board games / puzzles
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Gift shop
Outdoor furniture
Picnic area
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Flatscreen TV
Extra long beds
Bidet
Dining area
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
On-demand films
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
5.0 of 5 stars
HOTEL STYLE
Family
Great View
Languages Spoken
English, Chinese, Thai
Hotel links
Special Offer:Live to Discover

Location

10 Moo 4 Srisoonthorn Road, Choeng Thale, Phuket 83110 Thailand
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 66 out of 100
66
Phuket Intl Airport
Krabi Airport
76.1 km
See all flights
4,677Reviews214Q+A100Room tips
Traveller rating
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Detailed Reviews
Kiko524 wrote a review Dec 2022
Bayan Lepas, Malaysia11 contributions1 helpful vote
Hotel's Favourite
5.0 of 5 bubbles
Stayed 4 days in a 2 Bedroom Island suite facing the lake. It was beautiful and blissfully quiet with nice birdsongs in the morning. Breakfast at Market Place had a good spread and breakfast at Bodega Grill offered a more peaceful serene option by the pool. Plus there’s an ala carte menu. Tried the steak n eggs, grilled salmon n rice, waffles.

Nice beach n pool but we didn’t try it as it was rather crowded and noisy due to a 2 day Indian wedding. Was glad we had a room away from the wedding.

Had a special surprise birthday cake and towel arrangement on my mom’s birthday. We didn’t tell the hotel about it but they must have noticed it from the passport. Good catch and nice surprise!

All the staff were very polite and pleasant. Special thanks to Tuang for her recommendations on food, spa,
transportation and activities.
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Date of stay: December 2022Trip type: Travelled with family
Room Tip: Take the rooms by the lake if you want some tranquility.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kanittha Detmak, Other at Angsana Laguna Phuket
Responded 25 Dec 2022
Dear Fletch524 , Your 5-star comments and feedback have been well received by the team of Angsana Laguna Phuket and we thank you for this most positive assessment of the resort and our services. It is always our pleasure to be of service to our guests from all over the world and even more of a pleasure to read comments such as yours in appreciation of our service focus. The team of Angsana Laguna Phuket is looking forward welcoming you back to explore our resort again in the near future. With best wishes from Phuket to Malaysia & All the best for 2023, Kanittha Detmak Hotel Manager
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marcring wrote a review Mar 2020
Bourke, Australia28 contributions42 helpful votes
+1
5.0 of 5 bubbles
3 years after our last visit, Michal & his wonderful team have made our week long stay at the beautiful Angsana on the amazing Bang Tao Beach. The moment we arrived we were welcomed back & after a speedy check in we were escorted to our massive 1 bedroom loft room over looking the lagoon. Our visit was to celebrate my wife's birthday & we were thrilled to find a bottle of champagne on ice ready to celebrate. Bang Tao beach is so nice, stunning powder soft sand with sparkling ocean water was prefect for our morning 6km walks. To the right of the Angsana are numerous beach front restaurants that provide an alternative to in resort dining or to drink a cocktail or more whilst watching the stunning sunsets. Our dinner tonight at the resorts Bodega & Grill was one of the best dining experiences we have had...anywhere! The Surf & Turf share platter for 2 was enormous & well worth the money particularly if you love eating like we do. Michal & team thank you for making our returned stay so relaxing & memorable. Despite the ongoing global issues with corona virus, your team went to great lengths to make us feel safe. We eagerly look forward to returning 🙂
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michal_Zitek, General Manager at Angsana Laguna Phuket
Responded 7 Mar 2020
Dear marcring, Greetings from Sunny Phuket! I would like to extend our sincere thanks for your inspiring feedback regarding your recent visit. I am pleased to hear that your stay exceeded your expectations in particular, the arrival experience, one bedroom loft suite, beach, and dinning experiences. This is truly music to our ears. We take great pride in knowing we are doing it right to support our aim to create lasting memories for our guests. Thank you again for your loyalty and recent visit. The team of Angsana Laguna Phuket is looking forward welcoming you back to explore our resort again in the near future. Kind regards, Michal Zitek General Manager
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Ira L wrote a review Jan 2020
Israel96 contributions55 helpful votes
4.0 of 5 bubbles
Well situated hotel if you want to avoid the hassle of central Phuket.
Good swimming pool and a good beach front area with lots of sun beds. I would prefer more shade at the beach area to stay away from the sun during the hot hours.
Breakfast room is very noisy if you come in late 9-10.
Room was spacious and clean. We did have a low water pressure in the shower and it took the engineer 3 visits to have it fixed.
There is a building operation going on at the north western part of the hotel, near the beach. You would like to avoid the rooms in that area for now.
Rooms that have a direct pool excess should be avoided if you don’t have young kids as this part of the pool is used mainly by kids and families.
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Review collected in partnership with this hotel
Date of stay: January 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michal_Zitek, General Manager at Angsana Laguna Phuket
Responded 2 Feb 2020
Dear skoobeedoo, We appreciate you taking your time to post your comments regarding your stay at Angsana Laguna Phuket. Thank you for your compliment regarding the swimming pool, room, and the beach. Your comments are always most appreciated helpful for us in maintaining a high level of service to our guests. In regards to your feedback regarding the water pressure, I sincerely apologize for this and rest assured it has been rectified. Once again, thank you for your constructive comments which will help us in our ongoing efforts to improve our product and service. We do hope that if your travel plans bring you back to Phuket, you will again choose our hotel for your holiday destination. Kind regards, Michal Zitek General Manager
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laguida wrote a review Jan 2020
Sydney456 contributions163 helpful votes
+1
5.0 of 5 bubbles
Thoroughly enjoyed our stay here in a spacious Premier Room. It is rare to find a room that can sleep 2 adults and 2 children with still plenty of space & not needing an additional bed so this was a great find. The beds were super comfortable and it was very quiet in the room. Current construction is only on the beach and it's a large and very spread out resort so we were not impacted by that at all.

Photos of the gardens and pool area don't do it justice. The gardens are impeccably maintained. There was a temporary blow-up slide there for the kids, pool games, aqua aerobics. Swimming through the lazy river to reach the quieter pool beside Bodega & Grill was so peaceful and relaxing. The resort also fronts onto the beach. You can walk to other resorts via the beach pathway & past local market stalls (massages, hair braiding, drinks, pool toys), or by boat at the lagoon which is slow but a novelty. There's also a free shuttle bus to the other Laguna resorts.

Food by the pool was good, and even better that kids eat free throughout the resort when adults purchase a meal. Bodega & Grill was amazing, best Italian I've tried in Phuket, absolutely loved it! Beautiful lagoon setting at Marketplace for breakfast which was very busy yet runs like clockwork. Staff do an amazing job in this busy and demanding environment. We found Xana Beach Bar to be the weakest of their restaurants, great atmosphere but worst food and service, and yet most expensive.

Before staying I wondered whether this secluded part of Phuket would make for an uninteresting stay, but it was the opposite. There's a weekly open air movie night, a street food market by the pool with live music, fire show by the pool. These have great atmosphere and kept our evenings interesting.

The level of service throughout the resort was 5 star & very good (except at Xana). Our room wasn't flawless, there were ongoing electrical issues and our front door got jammed at times - minor things but staff sent an engineer after we raised it.

The only other disappointment was the kids club. Staff there are amazing, however the rooms were very bare with empty shelves unlike in the photos. Also, such a large resort yet only 2 nannies to take kids younger than 4. This means they're almost always booked & it's hard to find a suitable time. Staff did their best to accommodate us though, however they should ideally have more nannies on call. Otherwise we loved the resort!
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Date of stay: December 2019
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Avoid staying near the beach as there is currently construction on that side of the resort.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michal_Zitek, General Manager at Angsana Laguna Phuket
Responded 10 Jan 2020
Dear laguida, Warmest Greetings from Phuket! Many thanks for choosing Angsana Laguna Phuket as your travel destination and for taking the time to share your experience. Your compliments towards the Premier Room, comfortable bed, swimming pool, activities, food, breakfast experiences, and dinning experience is always most appreciated. This is also helpful for us in maintaining a high level of service to our guests and I will certainly share your comment with our associates and I am sure they will be delighted and feel inspired. Your observation regarding the babysitting service and Xana Beach Club have been shared with our Director of Recreation, Director of Food & Beverage and his culinary team for further review and action. Thank you for bringing these to our attention. Once again, thank you for the feedback which will help us in our ongoing efforts to improve our product and service standards. We look forward to having the pleasure of welcoming you back. Kind regards, Michal Zitek General Manager
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Rachael C wrote a review Aug 2022
Sydney, Australia19 contributions6 helpful votes
4.0 of 5 bubbles
We were lucky enough to stay in a 2br pool suite, lagoon view for 9 nights which we booked directly through the hotel via email. The booking process was very professional and responsive and we were offered a good package deal. The oversized apartment was jaw dropping. So much room for our family of 3. Beautiful, clean and new with everything you may need during your stay. The Private infinity pool was immaculate and had great sun coverage for most of the day as well as a lovely view of the lagoon.

The location was lovely, right on the beach, except for our visit in the wet season the beach was closed for swimming. The Laguna complex provides a shuttle bus to all internal hotels, and a lagoon boat to a few spots. It would be good if the shuttle extended into town, at least for drop offs. They have just introduced a shuttle to Patong which was easy to use and affordable.

Unfortunately, a concierge service was non-existent and a bit of a letdown. As first-time guests to Thailand, we were hoping for some advice and guidance on things to do and see, local restaurants to eat at as well as how to get to places. This service just wasn’t available. This was also evident at check in, where we were not informed of the amenities or that we could dine at Bodega for breakfast instead of Market Place as we were staying in the Beachside residence.

We have to give a special mention to 3 staff members that went above and beyond for us during our stay. Ammic at reception, and June in the MarketPlace were both amazing. Ammic was the first to help us with booking tours, making restaurant reservations and accommodating our every need. June made breakfast so enjoyable. Nothing was too difficult, and she was always willing to make us as comfortable as possible. She was fantastic with our young son, always doting on him. Another special mention goes to Rey from housekeeping who was kind enough to leave our son a colouring in book one morning after seeing his pencils on the table.

The restaurants were unfortunately one of the areas that let this resort down. It may be because we travelled in the off season, that minimal restaurant choices were available. The food regrettably lacked variety and flavour. The food and drinks at Pool Side took a long time to come out with our order being cold and soggy by the time we received it. It was also apparent that the hotel uses the off season to train new staff as this was discussed in numerous areas throughout the hotel and may have contributed to our restaurant experience.

Overall, the hotel was probably more suited to returning guests or those that have been to Thailand before and not wanting to go and explore. We had a pleasant stay, loved our apartment but think with a bit of tweaking, this hotel could be taken to the next level.
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Date of stay: July 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Room Tip: 2 bedroom pool suite is amazing
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michal Zitek, General Manager at Angsana Laguna Phuket
Responded 6 Aug 2022
Dear 705rachaelm, Thank you for choosing Angsana Laguna Phuket for your holiday experience. We are pleased to learn that you were impressed with our service, room, and friendliness of staff. Your comments are always most appreciated helpful for us in maintaining a high level of service to our guests. Your feedback regarding the concierge service, and restaurants have been well noted. Thank you for bringing these to our attention and please accept my sincere apologies for the inconvenience caused. Once again, thank you for the comments which will help us in our ongoing efforts to improve our product and service. We do look forward to have the pleasure of welcoming you back. Sincerely, Michal Zitek General Manager
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rconnor7 wrote a review Aug 2021
Bangkok, Thailand6 contributions1 helpful vote
+1
5.0 of 5 bubbles
I stayed in Angsana Laguna Phuket for a little over two weeks, actually extending my stay for a few extra days, so that I could continue to enjoy my time in Phuket. I stayed in one of the Pool-Laguna view rooms, and had lots of space and a very nice balcony. The room was cleaned very well each day, and as I often requested a bucket if ice, there would be one left in my room on many days - without me even asking.

The breakfast buffet provided each morning was very good, with a variety of choices, including an eggs/omelette station, which is always my favorite! The amenities at the hotel were superb, with a variety of pools and located right on Bang Tao Beach - a long stretch over 7 km. I used the fitness room several times, and also really enjoyed paddle boarding around and through four different lagoons, all connected together on both sides of the hotel. I also requested and was able to use one of the meeting rooms for a zoom fitness group class, which I led on three different days.

There were also a variety of options for dinner, including a great spot on the beach from which to see very nice sunsets on some evenings. Overall, I would highly recommend the hotel for individuals, couples and families. There is something for everyone there. I will look forward to returning to Angsana Laguna on my next visit to Phuket!
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Date of stay: August 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michal Zitek, General Manager at Angsana Laguna Phuket
Responded 27 Aug 2021
Dear Mr. Connor, Warmest Greetings from Phuket! My special thanks for your recommendation of our hotel. There is nothing more delightful than knowing you had a wonderful time staying at our resort. Your praise for our room, services, breakfast, fitness, water sport activities, and dinning options, is most appreciated. We take great pride in knowing we are doing it right to support our aim to create lasting memories for our guests. Your kind words have truly brightened our day. We do hope that we will have the chance of welcoming you back again soon. Thank you again for your positive feedback and best wishes from all of us here in Phuket. Kind regards, Michal Zitek General Manager
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Puthiyedom wrote a review Jan 2020
Bengaluru, India159 contributions67 helpful votes
+1
4.0 of 5 bubbles
We enjoyed the property with a few negative experiences

Pros :

Beautiful property and rooms

Good buffet breakfast (but you are thrown out at 10:30 am)

Lots of activities for kids (My Kids loves the play area / Tree House area)

Direct beach access with ample sun beds

Beautiful pool area (Beach feel) for those who want a safer environment to play in water with kids

Bellboys were very helpful.

5 different dining options

Sunken floor bath tub isn’t for all but our kids loved it.

Cons :

Bad checkin experience - You need to pay a deposit (Not leave your card details, actually pay) at checkin to be able to bill any F&B to your room. A bit irritating.

Rooms were assigned in an area near construction zone and was very noisy during the day

Beverages ordered at the pool were spilt while serving and not replaced. The staff just vanished leaving an empty coconut for the kids to look at!

Staff pass comments in the local Thai language while talking to guests which makes guests feel uncomfortable. A bit of Hospitality training is definitely necessary.

The skirting of the corridors need thorough cleaning.

A bit expensive but I can imagine the fixed costs of running such a family must be astronomical!
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michal_Zitek, General Manager at Angsana Laguna Phuket
Responded 1 Feb 2020
Dear 553366, Good afternoon from Phuket! Thank you for taking the time to post your review on TripAdvisor regarding your recent visit at Angsana Laguna Phuket. Your compliments towards the beautiful rooms & pool, good breakfast, acitivities, helpful bellboy, sunken bathtub, and dinning options are greatly appreciated and it will certainly inspire our team spirit. Your comments regarding the unpleasant experience uopon arrival, room allocation, beverage ordere & staff responsivenss at poolside restaurant, and the skirting of the corridors, have been shared with our management team and will be followed up in our regular operational reviews to help improve our product and services. Once again, thank you for bringing these issues to our attention so that we are able to measure the successes and opportunities for improvement. We do hope that we have the opportunity to welcome you back in the future. Kind regards, Michal Zitek General Manager
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Dave S wrote a review Mar 2020
Aberdeen, United Kingdom7 contributions14 helpful votes
5.0 of 5 bubbles
We are now at home after another fabulous holiday at the Angsana.
From checking in right through to handing our keys back it was another great experience.
Nothing was a problem, the staff are all very friendly and are delighted to be of assistance whenever they can.
We stayed in a one bedroom loft overlooking the lagoon, very comfortable with every
thing you need.
As returning guests it was good to see the amount of familiar faces among the staff, they recognised us and welcomed us like old friends
Hotel Manager Michal and his management team were also very visible during our stay and were happy to chat at any time which added to the sense that we were very much valued as customers.
We chose the Angsana again as we feel very comfortable knowing were everything is means we can get on with our holiday immediately.
The food is always very good at the Angsana, breakfast sitting outside overlooking the lagoon is a delight.
The Ban Talay restaurant is very good, the set dinner is excellent value as gives you a taste of traditional Thai food in a first class setting.
Overall the Angsana is a great hotel to enjoy a holiday in Phuket, it is family friendly but also has the space to find quiet spots to chill out within the grounds with access to the pools never more than a few steps away
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Date of stay: March 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michal_Zitek, General Manager at Angsana Laguna Phuket
Responded 28 Mar 2020
Dear J8149BEdaves, Warmest greetings from Phuket! Thank you for your enlightening review of your recent experience with us. Your compliments towards the resort, great arrival experience, great service, comfortable room, breakfast, dinning experience, and good food are greatly appreciated and it will certainly inspire our team spirit. We take great pride in knowing we are doing it right to support our aim to create lasting memories for our guests. Your kind words have truly brightened our day. Thank you again for your trust and loyalty in Angsana properties. We do look forward to welcoming you back as soon at the opportunity may arise. Best wishes from all of us here in Phuket, Michal Zitek General Manager
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Claire W wrote a review Jul 2021
34 contributions39 helpful votes
+1
5.0 of 5 bubbles
We stayed here at the beginning of July during Phuket Sandbox.

The first 3 nights we stayed in a 2 bedroom pool suite room in the new area of the hotel. It was simply incredible; the lagoon views, the glass pool on the balcony, furnishing and the space. So much space for a family of 4.

The next 4 nights we stayed in a 2 bedroom lagoon view room in the original part of the resort. We had a large living space, dining room table, small kitchen and 2 ensuite bedrooms. Again ample space for a family of 4.

The pool is like a river so you can dip in and out at any point, the kids club was open (the outside areas) which the kids loved and we were able to leave them there to go and have a couples massage - they were well looked after with arts and crafts and a big playgroud - what a treat!! It was amazing.

Xana Beach Club was the only restaurant open for dinner at this point but they had a different themed night each night - the seafood BBQ and charcoal night were incredible value and so good. Also the a la carte options great.

Breakfast at Market Place had lots of options, kids looked forward to the pancakes daily.

It is on Bang Tao beach which is beautiful, quiet, clean and the sunsets out of this world!

The staff couldn't do enough for us, they were helpful and service was great. Very happy we chose the Angsana for the start of our trip to Phuket. Thank you!
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michal Zitek, General Manager at Angsana Laguna Phuket
Responded 20 Jul 2021
Dear Mr. & Mrs. White, Good afternoon from sunny Phuket! Many thanks for choosing Angsana Laguna Phuket as your travel destination and for taking time to share your remarkable experience. It was rewarding to hear that your stay exceeded your expectations. Your praise for our rooms, swimming pool, kids club, Xana restaurant, breakfast, and great service is most appreciated and it truly brings smiles to our faces when we see guests enjoy themselves while staying with us and we will do everything in our power to ensure that that smile remains long after having left us. Thank you for your recent visit and the team of Angsana Laguna Phuket is looking forward welcoming you back to explore our resort again in the near future. Kind regards, Michal Zitek General Manager
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Kalkanglow wrote a review Jan 2022
United Kingdom92 contributions14 helpful votes
5.0 of 5 bubbles
We decided to travel to Phuket with a degree of trepidation given the covid situation worldwide but we are so thankful that we elected to come. From the minute we stepped through the doors at the hotel we were blown away by the welcome from staff who immediately brought refreshments & sorted our room despite arriving early morning.
We should also add that the staff were following a strict hygiene regime which was extremely reassuring.

We stayed in a one bed loft build over the lagoon and we were overwhelmed by the views from the two balconies, the fully equipped kitchenette and the air conditioned bedroom on the upper floor. The bedding is superb & we found it difficult to drag ourselves to breakfast.

The quality of food and beverages was also excellent particularly the choice at breakfast and barbecue on the beach.
It was my husbands birthday whilst here and he was really touched by the complimentary cake and fruit platter which were left in our room.

Towards the end of our stay we were dismayed to have our return flight cancelled. Reception staff and management could not have been more helpful & quickly leapt into action to secure an extension to our existing accommodation. A special mention to Helena and Ann - what a wonderful team.

We will definitely be back as this hotel is outstanding

Nick & Tina Bonner
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Date of stay: January 2022Trip type: Travelled as a couple
Room Tip: The loft suites are amazing
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michal Zitek, General Manager at Angsana Laguna Phuket
Responded 12 Jan 2022
Dear Kalkanglow, Thank you very much for posting review and for sharing feedback on your stay at Angsana Laguna Phuket. We are very pleased to assist you and ensured you had a good over-all experience. Once again, thank you for sharing your feedback. We do value guest feedback such as yours, as these help us assess how we can improve our delivery of service. Sincerely, Michal Zitek General Manager
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Kaifofo asked a question Mar 2024
Thornton Heath, United Kingdom12 contributions10 helpful votes
Kids club details
Answer from Alexey T
Worldwide7 contributions1 helpful vote
Hotel points kids club on the plan of the hotel, and we saw the club itself, but our kid doesn't like visiting kids club of any kind). This is why I can not provide any useful feedback here, sorry Nonetheless, our son enjoyed sport activity (football, waterpolo) during the day indeed. As regards kids facilities, worth mentioning that there is a kids pool, and the hotel also arranged some kids points there: a slide and a rope bridge, there kids had much fun.
Mrmhrahman asked a question Mar 2024
Bradford, United Kingdom11 contributions3 helpful votes
Hi can anyone let me know how deep the pools are please
Answer from Tracey Ian M
19 contributions
I'm 153 cm and could stand At a guess, maybe 1.2 to 1.5m. That's for the one that has the beach and snakes through the resort The pool out beachside near restaurants was closed, think it would be deeper Be aware, no pool fencing so meed to keep eye on/supervise children.
Answer from Jimmy V
1 contribution
Цель размещения – до окончания высокого сезона. Но у вас есть множество возможностей, которыми вы можете воспользоваться.
Answer from Roy K
Banchory, United Kingdom2 contributions
For eating and having your feet in the sand go to Tom Yams or The Golden Fish along the beach to your left as you come out. There are four decent restaurants to your right but can’t remember their names. To be honest here are many restaurants who all serve up delicious food. If you only do one Tour then I’d recommend Hongs by Starlight run by John Gray Tours. Fantastic day out and you’ll see their leaflet at hotel tour desk. You can also book online before if you wish. Collect and return you to your hotel. A day to remember Enjoy
Alanieta W wrote a tip Apr 2024
2 contributions1 helpful vote
5.0 of 5 bubbles
"Take sunscreen and drink heaps of water."
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Mick R wrote a tip Apr 2024
Horwich, United Kingdom41 contributions20 helpful votes
4.0 of 5 bubbles
"Go to Boat Avenue offsite for a bit of variety"
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steve m wrote a tip Apr 2024
London, United Kingdom16 contributions9 helpful votes
5.0 of 5 bubbles
"Bring lots of money if you like a drink at the one of many bars"
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Fiona G wrote a tip Mar 2024
Derbyshire12 contributions7 helpful votes
4.0 of 5 bubbles
"Enquire about the shuttle bus and boat as soon as you arrive. "
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Dave.Y wrote a tip Mar 2024
Australia26 contributions21 helpful votes
5.0 of 5 bubbles
"Rent a bike if possible"
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PRICE RANGE
RM 525 - RM 773 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
angsana laguna phuket hotel thalang, sheraton hotel cherngtalay, sheraton resort cherngtalay, sheraton phuket, sheraton grande laguna phuket, phuket sheraton
FORMERLY KNOWN AS
Sheraton Grande Laguna Phuket
LOCATION
ThailandPhuketThalang DistrictChoeng Thale
NUMBER OF ROOMS
377
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ANGSANA LAGUNA PHUKET (R̶M̶ ̶7̶3̶1̶) RM 602: UPDATED 2024 Resort Reviews, Price Comparison and 6,141 Photos (Thailand) - Tripadvisor

Frequently Asked Questions about Angsana Laguna Phuket
Which popular attractions are close to Angsana Laguna Phuket?
Nearby attractions include Loy Krathong Bar (0.2 km), Canal Village Shopping Centre (0.4 km), and MODA CLASSIC TAILOR (0.2 km).
What are some of the property amenities at Angsana Laguna Phuket?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Angsana Laguna Phuket?
Top room amenities include air conditioning, a flat screen TV, and an additional bathroom.
What food & drink options are available at Angsana Laguna Phuket?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Angsana Laguna Phuket?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Angsana Laguna Phuket?
Conveniently located restaurants include XANA Beach, Bodega & Grill, and AZURA Restaurant - Phuket.
Are there opportunities to exercise at Angsana Laguna Phuket?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Angsana Laguna Phuket have airport transportation?
Yes, Angsana Laguna Phuket offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Angsana Laguna Phuket?
Yes, dry cleaning and laundry service are offered to guests.
Does Angsana Laguna Phuket offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Angsana Laguna Phuket?
The staff speaks multiple languages, including English, Chinese, and Thai.
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