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Angsana Laguna Phuket

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Angsana Laguna Phuket
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1,835 Reviews from our TripAdvisor Community

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There are newer reviews for Angsana Laguna Phuket
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Showing 1,399: English reviews
Singapore, Singapore
Reviewed 3 weeks ago

I wanted to be in the Bangtao area and got a good deal on a room at the Angsana Laguna on Expedia, so I gave it a try. I will not be going back again. First impression was decent, with a nice reception area and an open airy feeling to the common areas. My room looked ok also, in that...

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Helpful?
5Thank NAC88
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear NAC88, Thank you for taking the time to write and provide this valuable feedback regarding your recent stay with us at Angsana Laguna Phuket. I am deeply disappointed to read about your last experience with the Angsana Laguna family, a feeling that is not shared by the majority of our thousands of guest we welcome every day, who appreciate...

London, United Kingdom
Reviewed 3 weeks ago

We booked here for our wedding on 27th of January. I can't say how happy we are they did everything to make our day special. We choose their gold package which includes mostly everything. Ann (the wedding planner) made sure everything went smoothly which it did and if anything didn't go to plan then we didn't notice! The food we...

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Helpful?
Thank Edward G
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Edward G Thank you for choosing Angsana Laguna Phuket as a host venue for your wedding party and appreciate your valuable review. It was our great pleasure to hear that you had a memorable wedding party at our resort and we look forward to welcoming you back for another blissful stay in the near future. Best regards, Brian Connelly...

Branford, Connecticut
Reviewed 4 weeks ago via mobile

We spent quite some time comparing various options in Phuket (including JW Marriott, Outrigger, etc) and opted for Angsana based on the very good reviews. We were extremely disappointed. The hotel is not a five star property, despite the ratings on the internet (was even confirmed by the staff as a 4*), after going to the main reception, we were...

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Helpful?
1Thank Angie747474
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Angie747474, Thank you for taking tome to share your feedback on Trip Advisor. The Angsana is located in Laguna Phuket, the premier resort location on Phuket featuring one of the best golf courses on Phuket. All of our Angsana associate advised are very proud that we have been and continue to be a recognized and awarded five star resort....

Reviewed 4 weeks ago via mobile

We have stayed the first night of our honeymoon trip in the Angsana resort. The Ressort itself is very nice, very clean and calm. During our stay most tourists were from Russia and China. As we had full board, we had lunch at the restaurant called Poolside which offers some local Thai food and some international food such as burgers...

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Helpful?
1Thank Simon B
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Simon B, Thank you very much for taking time to share your thoughts and experience from your recent stay with us. I appreciate your positive remarks about our resort and beach, the Angsana is located in Laguna Phuket, the premier resort location on Phuket featuring one of the best golf courses in Phuket. All of our Angsana associate advised...

Prospect, Australia
Reviewed 4 weeks ago via mobile

We have just returned home from a nine night stay at Angsana Laguna. Whilst we had an enjoyable stay it was nearly made unbearable by the amount of rude Russian tourists. I am definitely not racist and in fact know a lovely Russian friend, but was totally gobsmacked by the way in which they conducted themselves. Breakfast was a nightmare...

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Helpful?
1Thank btargett78
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear btargett78 Thank you for taking time to put the comment in regards to your recent stay at Angsana Laguna Phuket. It is important to note that the Angsana accepts guests of all nationalities and we treat each person with respect and genuine Thai hospitality. It is part of the Thai culture to treat all guests equally and with respect....

Melbourne, Australia
Reviewed 4 weeks ago via mobile

2 days in paradise on a work conference. Wonderful resort with great big rooms. Staff are very friendly and helpful. Private terrace overlooking the lagoon is a perfect place to have a quiet drink. Large walk in shower and generous sized bath tub. Rooms well appointed with complimentary water and a filter coffee maker. (Good coffee too) and a selection...

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Helpful?
Thank David R
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear David R, Thank you for your kind words about our resort. Receiving positive messages such as this encourages us to always do best in creating an excellent destination for our guests. We are glad that you had a delightful experience and we look forward to welcoming you back in the near future. Warm regards, Brian Connelly General Manager

Jakarta
Reviewed 21 January 2017 via mobile

Good ambience.. excellent spread in breakfast.. good italian restaurant.. perfect for family vacations.. The staff is friendly.. The rooms in laguna area and rooms with Direct access to pool is Just perfect

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Helpful?
Thank Saurabh S
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Saurabh S, Thank you very much for your positive review. Feedback such as yours serves as a valuable encouragement to our entire team to continually exceed the expectation of our guests. We look forward to welcoming you back and providing you with another blissful stay soon. Best regards, Brian Connelly General Manager

Sydney, Australia
Reviewed 20 January 2017

Still in hotel, checked in 14/1/2017. Would not have chosen it if I knew the bath is really just a tiled floor for the shower. It would take over an hour to fill it so having showers. Room frequently made up late eg 5pm. Breakfast has a good selection but every day I have found cold congee, or cold cooked...

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Helpful?
2Thank BarbaraandStephen
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear BarbaraandStephen Warm greetings from Angsana Laguna Phuket and thank you for sharing your valuable feedback on TripAdvisor. We truly regret that your experience did not live up to your expectation, and we apologize for the inconveniences you encountered while staying with us. We will be more than delighted to talk to you personally about this issue. Would you please...

Edinburgh, Scotland, United Kingdom
Reviewed 19 January 2017

I am staying here at the moment. I have been here for 7 days and am here for another 3. Generally, the holiday has been great (except the very overpriced food/drink, but that is par for the course in this type of hotel). However, when you book a beach holiday, you generally want to lie on the beach and hear...

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Helpful?
13Thank Daniel B
Milan, Italy
Reviewed 19 January 2017

I have had the luck to be a guest in Angsana Laguna resort back in 2014 and I found the place enchanting and very romantic. The laguna with the resort lights is simply charming, the food (any restaurant in the resort) is outstanding, the attendants and all the resort personnel was simply pampering at each time. The room was in...

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Helpful?
1Thank Lalluccia74
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Lalluccia74, Thank you very much for your positive review. Feedback such as yours serves as a valuable encouragement to our entire team to continually exceed the expectation of our guests. We look forward to welcoming you back and providing you with another blissful stay soon. Warm regards, Brian Connelly General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Conference Facilities
Official Description (provided by the hotel)
Warm tropical sun, pristine white sand beaches and a shimmering blue sea. Angsana Laguna Phuket has it all. Play golf, snorkel, island hop, or bask on the beach, this is the ideal resort to spend a restful beach vacation, romantic rendezvous or a fun-filled family holiday. Angsana Laguna Phuket is the flagship establishment of the Angsana Hotels and Resorts - managed by luxury hospitality brand, the Banyan Tree Group. The resort features 401 immaculately decorated guest rooms, lofts, suites and private villa residences. ... more   less 

Additional Information about Angsana Laguna Phuket

Address: 10 Moo 4 Srisoonthorn Road, Choeng Thale, Phuket 83110, Thailand (Formerly Sheraton Grande Laguna Phuket)
Region: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: RM422 - RM1,644 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Angsana Laguna Phuket 5*
Number of rooms: 401
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Priceline, Agoda and Jetsetter so you can book your Angsana Laguna Phuket reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Angsana Laguna Phuket Hotel Thalang
Sheraton Hotel Cherngtalay
Sheraton Resort Cherngtalay
Sheraton Phuket
Sheraton Grande Laguna Phuket
Phuket Sheraton
Angsana Laguna Phuket Thailand
Hotel Style:
#2 Business Hotel in Choeng Thale
#5 Top resorts Hotel in Choeng Thale
#6 On the Beach Hotel in Choeng Thale
#7 Family Hotel in Choeng Thale
#8 Spa Hotel in Choeng Thale
#9 Luxury Hotel in Choeng Thale
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Questions & Answers

Here's what travellers have asked, with answers from Angsana Laguna Phuket staff and other travellers.
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Kettering, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King size bed, lagoon view on upper floors close to the beach. Worth the money.”
 of 5 bubbles zbitto, 23 Feb 2017 | Read review
“We had a grand bedroom, & it was grand, spacious, with all that you desire, including a huge shower, full bath, twin bathroom basins, with lovely lotions, shampoos etc. The best, most comfortable Super King bed, with sumptuous linens, as well as a full mini bar, full room service and lovely décor. We also had a huge balcony, with views of the lagoon. More than satisfactory, in fact Excellent!!”
 of 5 bubbles 858libertys, 20 Feb 2017 | Read review
“The apartments are excellent and slightly out of the way of the crowds.”
 of 5 bubbles 13ChrisR, 19 Feb 2017 | Read review
“If you are choosing a villa ask for one with the sandy beach in front”
 of 5 bubbles 37amanda37, 16 Feb 2017 | Read review
“You can either choose a hotel room near the beach or a villa and go to the beach with hotel's free shuttle. Both are very good options.”
 of 5 bubbles AliAltuncu, 14 Feb 2017 | Read review
5 of 5