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The Surin Phuket

Agoda.comUS$157*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$210*
US$157*
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US$164*
US$164*
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The Surin Phuket
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1,775 Reviews from our TripAdvisor Community

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Showing 1,321: English reviews
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Orpington, United Kingdom
Reviewed yesterday NEWvia mobile

Beautiful hotel staff lovely, rooms superb have everything here, spa, gym , beach a step away from pool what more could you want bungalow are well presented tea coffee in room hair dryer all amenities

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Helpful?
1Thank Jan2412
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Jan2412, Thank you for choosing The Surin as your preferred beachfront destination in Phuket and we are delighted to learn that you found "paradise"! We always strive to provide memorable experiences and are especially happy to know that you were impressed by our team members and and services. We hope we may welcoming you back in the not too...

Quinns Rocks, Australia
Reviewed 2 days ago NEWvia mobile

The Surin is set in a beautiful location with fantastic sunsets. The Hotel is very well maintained and the staff are amazing. Our room, 316 was a little bit of s let down as there was a hotel work area adjacent. The noises would start around 7am and did wake us a couple of mornings. Our entrance was also a...

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Helpful?
2Thank Lee W
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Lee, Thank you for the time you have taken to share the impressions of your visit and we are glad to learn that you had a excellent stay overall. As addressed in my email to you yesterday, we sincerely apologize for the inconvenience caused by the noise in the morning. We are looking now at possibilities how we can...

Dublin, Ireland
Reviewed 6 days ago NEW

Undoubtably, The Surin Phuket is located at the best beach in Phuket, which was our main reason for choosing it. A pristine, secluded beach, where you might forget the huge development, poured concrete and mass tourism that changed Phuket dramatically over the last 20 years or so. The beach has wonderful fine sand, no rocks, no issues with the tide...

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Helpful?
3Thank gerandco
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Gerandco, How wonderful to receive such a lovely review! It was a great pleasure to have you and your family as our guests and we are thrilled to know that you had a splendid time at our beachfront resort. Your kind compliments are rewarding to all of us and a great motivation to keep up and further fine tune...

Hong Kong, China
Reviewed 1 week ago NEW

My husband and I spend a wonderful 3 days at The Surin last week. The resort is great, beautiful beach, nice pool, the staff were wonderful! They couldn't do enough for us. For us it was the prefect place for a nice short, relaxing getaway. I would happily book this resort again.

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Helpful?
3Thank Terri D
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Terri, Thank you for choosing The Surin for your weekend getaway and great to learn that you had a fantastic time at our little oasis. We are dedicated to make each stay of our guests a memorable one and your kind words in regards to our associates will with pleasure be shared with the entire team. We hope we...

Houston, Texas
Reviewed 1 week ago

My wife and I stayed at the Surin for 4 nights a few weeks back. Great hotel located about 20 minutes north of Patong Beach. The best part about the Surin is the white sand private beach. After travelling all through Thailand, it really made us appreciate the more quiet/laid back feel that the Surin beach offers. Crystal clear water...

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Helpful?
2Thank Matt W
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Matt, Thank you for your recent visit and the time you have taken to share a review on TripAdvisor. We are delighted to know that you had a wonderful stay overall and that you experienced our team members and services as "top notch". The beach and the ocean right at the doorstep of our hotel is definitely one of...

Singapore
Reviewed 1 week ago

I need to explain why I've only given it 3 stars and it's because of the steps. I stayed with my family (hubby, 6yr old and 4mth old). I'd read reviews which mentioned steps but I didn't expect quite as many as there were. 191 between my room and the beach. Some of the steps were really steep too and...

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Helpful?
2Thank SingaporeCbu
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear SingaporeCbu, Thank you for choosing The Surin as your preferred beachfront destination in Phuket and we are happy to learn that you had generally a wonderful stay. Your kind comments in regards to the accommodations, our team members and their services as well as the food quality are much appreciated and have been shared with the entire team. We...

Reviewed 1 week ago via mobile

Was great moments hospitality we got from this resort. Warmers welcoming from the staff level till to the top management. It's make our vacation feel very valuable, the room beach front, larger room with beautiful amenities setup, With amazing room equipment, breakfast was great many varieties and staff always greeting with local culture. Thanks to all staff and management team...

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Helpful?
Thank Wayan K
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Bapak Wayan, Thank you for the time you have taken to share the insights of your recent stay with other travelers and it was a great pleasure to meet you and your wife in person. We are delighted to read that you had a wonderful stay overall and your kind compliments will gladly be shared with our entire team....

Abu Dhabi, United Arab Emirates
Reviewed 1 week ago via mobile

We stayed here for 3 nights in March as a family of 5 Loved -Location of the room. It was literally on the beach! - Amenities in the room - Friendliness of staff - Free watersports -Afternoon tea 3 times per week was a nice touch. -Breakfast is superb - Italian restaurant. Good food with reasonable prices (Slow service though)...

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Helpful?
Thank samjames12
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Samjames12, Thank you for your valuable comments following your recent stay at our beachfront resort. It was a pleasure to have you as our guests and we are happy to read that you had a wonderful stay overall. Your kind compliments will be shared will the entire team and we shall also look into the aspects which leave room...

Taipei, Taiwan
Reviewed 1 week ago

Beautiful resort, but lacks charm, service & things to do when raining. Big rooms, Peaceful, private beach, few kids I stayed six nights here in May 2016. A time when the weather could be good or bad, and well when I was here it was bad almost every day. Think twice about coming to Phuket after April 30. Sometimes you...

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Helpful?
1Thank CrunchyMonkey
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear CrunchyMonkey, Thank you for sharing the extensive impression of your stay in May 2016, much appreciated. It is always helpful to receive constructive feedback and please rest assured that we shall continue working hard to keep up the "pros" and rectify the "cons". We are happy to learn that you had a lovely stay overall and your kind compliments...

Geneva, Switzerland
Reviewed 1 week ago

This review comes a bit late since my husband and I stayed over 1 year ago, for 9 great nights. First of all, the Pansea beach is just a dream come true. Some people may not like the fact that it is de-facto private (shared with the Amanpuri which has only 20% of it) but it was our main reason...

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Helpful?
1Thank sebaysole
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Sebaysole, Thank you for the time you have taken to share this extensive review including some beautiful photographs. We are happy to read that you had a wonderful stay overall and your kind compliments in regards to our associates will with pleasure be shared with the entire team. We always strive for service excellence and surely Ms. Dada and...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Surin Phuket is an exclusive beach retreat for discerning travelers, families and couples seeking relaxation and indulgence in a serene beachfront setting. A member of Design Hotels™ and located on the tranquil Pansea Beach on the west coast of Phuket Island, Thailand.Offering a total of 103 hillside and beachfront cottages and suites all discreetly built into a carefully conserved landscape amidst coconut trees and gently sloping down to meet a small coral reef. The Surin, Phuket offers a contemporary Thai experience in timeless simplicity and modern sophistication. Shaded by a canopy of coconut trees and joined together by a network of jungle walkways the Hillside Cottages are just the things for guests who wish to experience a tropical rustic experience. ... more   less 

Additional Information about The Surin Phuket

Address: 118 Moo 3, Choeng Thale, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: RM810 - RM1,908 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Surin Phuket 5*
Number of rooms: 103
Reservation Options:
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Also Known As:
The Surin Phuket Hotel Thalang
Chedi Phuket Hotel Thalang
Chedi Phuket Thalang
Chedi Hotel Phuket
The Surin Phuket Thailand
Hotel Style:
#1 Spa Hotel in Choeng Thale
#1 Top resorts Hotel in Choeng Thale
#1 On the Beach Hotel in Choeng Thale
#2 Luxury Hotel in Choeng Thale
#6 Romantic Hotel in Choeng Thale
#8 Family Hotel in Choeng Thale
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Questions & Answers

Here's what travellers have asked, with answers from The Surin Phuket staff and other travellers.
71 questions
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Questions? Get answers from The Surin Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“More expensive rooms have less steps!”
SingaporeCbu, 19 Apr 2017 | Read review
“For Deluxe cottage, 336, 342 or 346 for the view. 337 has also an excellent view and is more private but it is semi-detached to 338”
  • From the cottage door
  • Nice but not too private sitting area
  • Shower
  • Cottage sun loungers
  • One of the 2 dressing room sides
  • Sitting area opening into one of the walkways
  • View from Deluxe Cottage
  • Bathroom
sebaysole, 17 Apr 2017 | Read review
“If you have mobility issues, you may wish to carefully consider the room you choose. There are lots of steps!”
2CityLawyers, 3 Apr 2017 | Read review
“Loved the beach access suites.”
tobyr386, 2 Apr 2017 | Read review
“lower level bungalows but where ever you are you still have the steps to contend with”
patmhooper12, 12 Mar 2017 | Read review
5 of 5
Agoda.com
US$157* /night
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TravelocityUS$164
TripAdvisorUS$164
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*Disclaimer
Prices are for 1 room, 2 adults
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