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Villa del Palmar Cancun Beach Resort & Spa

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Villa del Palmar Cancun Beach Resort & Spa
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3,648 Reviews from our TripAdvisor Community

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Showing 3,407: English reviews
Regina, Canada
Reviewed yesterday NEW

We found the room to our liking but as always, spent very little time in it. The restaurants and meals were good and we especially liked the Japanese and Steak house restaurants. Most of our time was spent by the pool and we enjoyed the service we received from Jesus, our young pool attendant. Each morning he would have towels...

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Helpful?
Thank scottlangeman
New York City, New York
Reviewed yesterday NEWvia mobile

This beautiful resort is great for families and couples. We are enjoying a great week at Villa. With 6 pools, 7 restaurants, a kids club, deli... there is no reason to leave. I would recommend the all inclusive rates for families. The rooms are huge with large balconies (with personal hammocks). The kids club is a great way to get...

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Thank BroadieNewYork
New York
Reviewed yesterday NEWvia mobile

We just arrived and already very disappointed. Front desk and welcome low on customer service and leaves a lot to be desired. 3 stars at best. No one took us to room but pointed to elevators. Hotel is dated and run down looking. We are here until Sunday and I hope it improves. First impression is not good.

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1Thank samann72
Reviewed yesterday NEW

Wonderful resort and fabulous staff. Jorge V. Macias is the best. So friendly, caring and lots of fun!!! His team was so accommodating and made sure everyone was happy. Jorge always makes our vacation the best!!!

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Thank Elayna Lani C
Reviewed yesterday NEW

i visited back in November and had a amazing time there. Special thanks to Jorge and his team They showed us a great time and a amazing stay. Can't wait to visit back adn spend more time with Jorge. Jorge, you are so funny, stylish, and great! Thanks so much!

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Thank Heena T
Regina, Canada
Reviewed yesterday NEW

We would like to thank our pool attendant, Jesus, for his excellent service. He was extremely helpful with finding chairs for us and providing towels and always with a smile and friendly conversation. Oh ya and providing Mexican pillows as well! Thanks Jesus. Great job.

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1Thank ds1112017
New Milford, Connecticut
Reviewed 2 days ago NEWvia mobile

This hotel looks nice but is very cheap. The food looks nice but tastes bland! The food reminds me of a chain restaurant food. All the alcohol is watered down so you can drink as many cocktails as you like and never get drunk. Everything in the rooms feels wet for some reason and I don't know why. Most of...

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1Thank Love2eatRibs
Hilton Head, South Carolina
Reviewed 3 days ago NEW

I recently spent a week at this beautiful resort. I was on a girls trip with 3 other long time friends. My one friend is an owner of the elite timeshare program. We arrived via a nice ride from the airport provided by the resort and greeted with a refreshing drink and cool washcloths. Our room was a 2 bedroom...

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Thank foxburyhill
Reviewed 4 days ago NEW

Since my daughters are teenagers we stopped going to All Inclusive Resorts . On this one we were invited to a weeding celebration/party of a son of a very close friend. Like many other All Inclusive, this one has poorly trained staff, small bugs in the rooms, service was scarce at the beach and in the restaurants, elevators werent fully...

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1Thank HGarse
Reviewed 4 days ago NEW

Had a lot of fun here with my boys for a bachelor's party. We left a snowstorm in new england and came to mid 80s everyday in mid-Feb, so cant really complain.... well except the fact you have to pay for wifi here which is absurd... but anyways, here are all the positives: The resort is very clean and staff...

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Helpful?
Thank Irvin C

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This beachfront luxury resort is located in the pristine beaches of Playa Mujeres, about 25 minutes north hotel zone and 35 minutes from Cancun International Airport. The new Villa del Palmar Cancun offers a range of possibilities for fun and relaxation that will make your holiday truly unforgettable. The complex offers amazing 5-star service, extravagant amenities and plenty of activities to keep your adventurous side entertained. ... more   less 

Additional Information about Villa del Palmar Cancun Beach Resort & Spa

Address: Carr Punta Sam Km 5.2, Manzana 9 Lote 3 SM 2 | Zona Continental de Isla Mujeres, Playa Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range: RM784 - RM2,874 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Villa del Palmar Cancun Beach Resort & Spa 4.5*
Number of rooms: 415
Reservation Options:
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Also Known As:
Villa Del Palmar Cancun Hotel Playa Mujeres
Hotel Style:
#3 Top resorts Hotel in Playa Mujeres
#4 Spa Hotel in Playa Mujeres
#4 Luxury Hotel in Playa Mujeres
#4 On the Beach Hotel in Playa Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Villa del Palmar Cancun Beach Resort & Spa staff and other travellers.
375 questions
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Paulina, Louisiana
over a year ago

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Questions? Get answers from Villa del Palmar Cancun Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Construction going on beside the resort, I would request a room away from that area. Annoying sound coming from the A/C.”
 of 5 bubbles foxburyhill, 18 Feb 2017 | Read review
“All rooms are good! We had a gardenview room and loved it!”
 of 5 bubbles shannonh906, 17 Feb 2017 | Read review
“request a beach view”
 of 5 bubbles jandj612, 16 Feb 2017 | Read review
“The deluxe rooms have hammocks on the balcony. Worth it.”
 of 5 bubbles goterpsgo, 15 Feb 2017 | Read review
“all the room have an ocean view but you should be on the 3rd floor or higher”
 of 5 bubbles bevybeachbaby, 15 Feb 2017 | Read review
5 of 5