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Excellence Playa Mujeres

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Excellence Playa Mujeres
Excellence Playa Mujeres
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11,296 Reviews from our TripAdvisor Community

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Showing 10,904: English reviews
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Green Bay, Wisconsin
Reviewed yesterday NEW

This was our first time staying here and hopefully not our last. I expected this place to be beautiful and have great service and it went WAY beyond expectation. The resort was impeccably clean. The staff there was very attentive and always wanted to make sure our stay was going well and if we needed anything. The person who cleaned...

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Thank cheryllynn007
london
Reviewed yesterday NEW

From our pick up to drop off, Excellence Playa Mujeres never failed to impress, despite a few bumps in our stay. We booked our vacation through Air Transat and normally stay in the Mayan Riviera area. Thought to try something new and I'm glad we did! We arrived at the resort and were greeted with a cool glass of sparkling...

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Thank jltc
High River, Canada
Reviewed yesterday NEW

We recently returned for our third visit and the resort is as amazing as we remembered it. This visit we stayed in a swim-up EC room for 10 days. We weren't disappointed. We were checked in by the lovely Dal and she explained that our requested area wasn't available for the full 10 nights, but that we would be able...

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3Thank deejay123
Southampton, United Kingdom
Reviewed yesterday NEW

We did a lot of research before coming here because we wanted to find the perfect honeymoon and we weren't disappointed. Right from the moment we arrived at the hotel the staff could not have been better there are so many to mention but the ones that stood out are lovely Christian the concierge he was a gem always checking...

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3Thank _jclements61
Plymouth, United Kingdom
Reviewed yesterday NEW

I would like to start by saying that we have had an AI holiday at least once every year for the last 5-6 years now. This is our second time in Mexico albeit our first time at this resort. I fell in love with the resort after watching a youtube video and was happy to see that First Choice offered...

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8Thank MrsWilkes2012
Santa Clarita, California
Reviewed 2 days ago NEW

Excellence is the only word to describe this resort. This is my second trip here and I can now see why according to TripAdvisor of the top 25 All-Inclusive resorts in the world, this is ranked #1. The main pool is the heart of the resort and where all the activity is. The swim up bar and the SOL bar...

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6Thank Charlie V
Scotland
Reviewed 2 days ago NEWvia mobile

Second time at EPM. This resort has consistently been rated 5 stars on Trip Adviser so I was not sure if I could add anything. The resort is North of Cancun in a quiet location, no nightlife. Everything you need is in this adults only, all inclusive resort. There are excursions available, but we were here to relax and everything...

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3Thank Frequenttraveller046
Reviewed 2 days ago NEW

We have just made our 5th trip to this wonderful hotel we have come to consider our second home. As always our holiday was perfectly arranged by Blue Bay travel who introduced us to EPM 4 years ago. This trip was Twelve nights. On arrival we were greeted by the wonderful Carolina Paz Guest Services Manager with 2. Glasses of...

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3Thank loumikes
Reviewed 2 days ago NEW

I don't really write reviews but I felt that I had to this time so people know what they are in for. This resort is a beautiful resort, one of the nicest looking all-inclusives I have seen. That being said, I have a few major issues with this place. 1. Beware of the bathrooms in all of the rooms as...

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7Thank Shaun K
Michigan
Reviewed 2 days ago NEWvia mobile

This is our 4th trip to the Cancun area with previous stays at Live Aqua, Secrets the Vine and Secrets Playa Mujeres. We love Mexico for its beauty but also because of the people, service is incredible!!! Excellence is all that the name implies and so much more, here is our experience: Room: we decided to go with the non...

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4Thank Sarah I

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Internet
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Conference Facilities
Official Description (provided by the hotel)
Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind accommodations including two-story rooftop terrace suites with a private Plunge pool, meticulous service, gourmet cuisine, an exquisite spa and the signature Excellence Club. ... more   less 

Additional Information about Excellence Playa Mujeres

Address: Prolongacion Bonampak, S/N, Punta Sam | Lote Terrenos 001 MZ. 001 Sm. 003, Zona Continental, Playa Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range: RM1,718 - RM2,993 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excellence Playa Mujeres 5*
Number of rooms: 450
Reservation Options:
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Also Known As:
Excellence Playa Mujeres Hotel Playa Mujeres
Excellence Hotel Playa Mujeres
Playa Mujeres Excellence Hotel
Excellence Playa Mujeres Cancun
Hotel Style:
#2 Luxury Hotel in Playa Mujeres
#2 Top resorts Hotel in Playa Mujeres
#2 Spa Hotel in Playa Mujeres
#2 On the Beach Hotel in Playa Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Excellence Playa Mujeres staff and other travellers.
1,998 questions
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Savannah, Georgia
over a year ago

See all questions (1998)

Questions? Get answers from Excellence Playa Mujeres staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a bit quieter area, get a room near the spa as it can get loud in the evening with people/music closer to the larger pools.”
  • part of our room.
  • on our patio
cheryllynn007, 29 Apr 2017 | Read review
“upgrade to excellence club for sure”
jltc, 29 Apr 2017 | Read review
“1201 was on the 2nd floor in building 1”
_jclements61, 29 Apr 2017 | Read review
“ground floor rooms would be more quiet in buildings 3 and 4.”
MrsWilkes2012, 29 Apr 2017 | Read review
“We got to stay in building 7 twice. The first time was a Swim Up Suite, which is novel but we always went to the main pool”
  • Room 7102
  • Mini bar stocked daily
  • Patio
grandbear6, 28 Apr 2017 | Read review
5 of 5