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Excellence Playa Mujeres

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Excellence Playa Mujeres
Excellence Playa Mujeres
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10,921 Reviews from our TripAdvisor Community

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Showing 10,546: English reviews
Reviewed yesterday NEWvia mobile

We've stayed at Excellence Resorts 4 out of the last 5 years, only straying last year to stay at a Secrets in Los Cabos. We came back to Excellence this year because of how wonderful our prior experiences were. The Spa at Excellence is unparalleled. The water treatment before the massage is so relaxing and detoxifying. Elena and Dulce gave...

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2Thank Ekrudert
Durham, North Carolina
Reviewed yesterday NEW

I so wanted to love this resort. My girlfriend and I went there for a last minute vacation and based on the reviews on TripAdvisor I had high expectations. And I was liking the notion of an all-inclusive luxury resort where I didn't have to worry about going over budget - the budget was set. I couldn't have been more...

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8Thank NLaloosh16
Orange County, California
Reviewed yesterday NEW

We love the service best. If anything isn't to your liking, just let them know and they will make it right. They go above and beyond to make sure your stay is memorable. This was our 2nd trip and the only thing I wish was different is the room location. Building 7 is very loud and people forget their quiet...

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3Thank pooka324
Hockessin, Delaware
Reviewed 2 days ago NEW

This is our fourth stay at an Excellence Resort, once at Punta Cana, twice at Riviera Maya, and this year at Playa Mujeres. Playa Mujeres is by far the best of the best. It started with the room, which has the whirlpool tub, not in the bathroom, but just off the balcony, so you have a beautiful private view. The...

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3Thank FrankD22
Walsall, United Kingdom
Reviewed 2 days ago NEW

Another excellent stay at EPM. There are some things that you just can't get enough of and for us it's visiting EPM. This was our 10th visit and we still get as excited as we did the first time. We love the feeling as we walk through the doors into the lobby. Instantly relaxed and without a care in the...

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5Thank mrsrena31
Reviewed 2 days ago NEW

My husband and I had never stayed at an all-inclusive resort before, but knew this was something we wanted for our honeymoon. After lots of reaching out to friends and pouring over reviews here, we decided on Excellence Playa Mujeres. Of primary consideration was wanting to feel comfortable as a same-sex couple celebrating our honeymoon. We did not want to...

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10Thank Jeremy F
California, Maryland
Reviewed 2 days ago NEW

I could not expect better service anywhere. The Excellence Club anticipates your every need and provides it with a smile and a happy comment. Kudos to Dalel, Alejandro, Maria and all. Guest services, Carolina Paz, is the friendliest and most caring lady. We love her. And our concierge, Pedro, once again took such wonderful care of us. If you go...

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2Thank Chip D
Winnipeg
Reviewed 3 days ago NEW

This was a really nice resort! Been to many 5 star resorts but this one was definitely the best! Staff bent over backwards trying to make sure that your stay was perfect. -Everyone spoke English at the front desk and the restaurants. No one had their hands out for tips even though we gave anyway, we would have gotten the...

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9Thank OakBluffians
jarrow
Reviewed 3 days ago NEW

Spent two fantastic weeks at this resort what can I say everything has already been said but I will try.Staff really make this resort, nothing is too much bother and any request is catered for with a big smile.Wonderful holiday and my wife and will be back .Thank you all for a great time

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4Thank alexander c
Ottawa
Reviewed 3 days ago NEW

The best all inclusive I have stayed in by far! The rooms are up to date and clean, you can order mattress covers and pillows. We had Champagne on Ice every night, clean towels, room service meals were hot and could be delivered into an X-box so that you don't even have to open your door in your nightclothes. Fabulous...

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5Thank Janet67Ottawa

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Conference Facilities
Official Description (provided by the hotel)
Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind accommodations including two-story rooftop terrace suites with a private Plunge pool, meticulous service, gourmet cuisine, an exquisite spa and the signature Excellence Club. ... more   less 

Additional Information about Excellence Playa Mujeres

Address: Prolongacion Bonampak, S/N, Punta Sam | Lote Terrenos 001 MZ. 001 Sm. 003, Zona Continental, Playa Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range: RM1,778 - RM3,427 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excellence Playa Mujeres 5*
Number of rooms: 450
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Excellence Group LLC, Travelocity and Jetsetter so you can book your Excellence Playa Mujeres reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Excellence Playa Mujeres Hotel Playa Mujeres
Excellence Hotel Playa Mujeres
Playa Mujeres Excellence Hotel
Excellence Playa Mujeres Cancun
Hotel Style:
#1 Luxury Hotel in Playa Mujeres
#1 Top resorts Hotel in Playa Mujeres
#1 Spa Hotel in Playa Mujeres
#1 On the Beach Hotel in Playa Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Excellence Playa Mujeres staff and other travellers.
1,833 questions
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Savannah, Georgia
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay in building 9!”
 of 5 bubbles NLaloosh16, 18 Feb 2017 | Read review
“Ask for back of hotel of you want quiet. Don't get near amphitheater -loud!”
 of 5 bubbles pooka324, 18 Feb 2017 | Read review
“Buildings 3-7 have views of the spa, 1,& 9, have ocean view and are near the pools with the activities”
 of 5 bubbles FrankD22, 17 Feb 2017 | Read review
“All rooms are excellent but Excellence Club rooms are the icing on the cake”
  • Hot tub decoration
  • Towel art
 of 5 bubbles mrsrena31, 17 Feb 2017 | Read review
“We were satisfied without the Excellence Club add-on. We had a room with plunge pool and terrace - beautiful but not necessary.”
 of 5 bubbles 554jeremyf, 17 Feb 2017 | Read review
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