We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
09/07/2017 10/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Excellence Playa Mujeres

    Prolongacion Bonampak, S/N, Punta Sam | Lote Terrenos 001 MZ. 001 Sm. 003, Zona Continental, Playa Mujeres 77400, Mexico
    Hotel website
    Save
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$560
          US$532
          Great Deal
          US$560
          US$560
          Traveller (16602)
          Room & Suite (3579)
          Pool & Beach (3228)
          Beloved Playa Mujeres
          3,425 reviews
          #1 of 6 hotels in Playa Mujeres
           
          Le Blanc Spa Resort
          5,778 reviews
          #1 of 175 hotels in Cancun
           
          Finest Playa Mujeres
          3,015 reviews
          #3 of 6 hotels in Playa Mujeres
           
          Villa del Palmar Cancun Beach Resort & Spa
          3,937 reviews
          #5 of 6 hotels in Playa Mujeres
           
          Overview
          • Excellent83%
          • Very good12%
          • Average3%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “lobster house” (1,969 reviews)
          “martini bar” (1,519 reviews)
          “chez isabelle” (943 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Lazy River
          Tennis Court
          Rooftop Terrace
          Butler Service
          Private Balcony
          5.0 Star Hotel
          All hotel details
          Offers from Excellence Playa Mujeres
          Offers & Announcements: Summer Getaway! 47%
          Beloved Playa Mujeres
          3,425 reviews
          #1 of 6 hotels in Playa Mujeres
           
          Le Blanc Spa Resort
          5,778 reviews
          #1 of 175 hotels in Cancun
           
          Finest Playa Mujeres
          3,015 reviews
          #3 of 6 hotels in Playa Mujeres
           
          Villa del Palmar Cancun Beach Resort & Spa
          3,937 reviews
          #5 of 6 hotels in Playa Mujeres
           
          {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null}
          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$532.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa Mujeres hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "654d3fbe39554aa48fd37d908a736a42", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":649432,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":9,"month":7,"year":2017},"checkout":{"day":10,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"654d3fbe39554aa48fd37d908a736a42","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":560,"lowestMetaPrice":532,"additionalPartner":false,"highestMetaPriceDisplay":560,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":560,"lowestMetaPrice":532,"highestMetaPriceDisplay":560,"hotelName":"Excellence Playa Mujeres","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjY1NGQzZmJlMzk1NTRhYTQ4ZmQzN2Q5MDhhNzM2YTQyIiwiQUlLIjoiNjQzOWM1MTUyNTZhNDk5NWE0ZjYzYTFlMWQ3ZmZhODIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "09/07/2017", "checkOut": "10/07/2017", "lowestPrice": "US$532", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79459484":"CheapTicketsEWS","53946275":"TravelocityEWS","32708135":"Expedia","109231513":"HotelsCom2IB","65711015":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (11,585)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages

          1 - 5 of 11,183 reviews

          Reviewed yesterday

          We arrived at EPM on June 12th for our second visit to the resort. We stayed in Excellence Club and were escorted to the lounge by Erick (I believe) who was very sweet. The beautiful Dalel checked us in and informed us that we got...More

          6  Thank Lisatek82
          Reviewed yesterday

          The resort was beautiful. The grounds were perfectly maintained and the rooms were gorgeous. Housekeeping does an excellent job both with the daily room cleaning and the turn down service every night. I even left a note regarding what I wanted in the mini bar...More

          11  Thank mchevalier49
          Reviewed yesterday

          You know you are in pure luxury when you enter the gate of Excellence Playa Mujeres, the drive to the reception is just breath taken on how well the gardens are kept by the amazing gardeners. Once you reach the reception you are greeted by...More

          4  Thank fourpals
          Reviewed 2 days ago

          Sitting in my kitchen right now, I wish I were back at Excellence, winding down after a day of sun and fun, playing in the ocean, relaxing by the pool...listening to the turn down music in the cool, dark room, maybe grabbing a snack from...More

          4  Thank Susan Cherie B
          Reviewed 2 days ago

          We recently went on a week long honeymoon at EPM. I'll start off by putting this review into perspective by letting you all know that this was the first trip out of the U.S. and to an all-inclusive for both my husband and I. We...More

          7  Thank KS_traveler520
          Beloved Playa Mujeres
          3,425 reviews
          #1 of 6 hotels in Playa Mujeres
           
          Le Blanc Spa Resort
          5,778 reviews
          #1 of 175 hotels in Cancun
           
          Finest Playa Mujeres
          3,015 reviews
          #3 of 6 hotels in Playa Mujeres
           
          Villa del Palmar Cancun Beach Resort & Spa
          3,937 reviews
          #5 of 6 hotels in Playa Mujeres
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Beachfront
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Free Parking
          • Meeting Rooms
          • Dry Cleaning
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Airport Transportation
          • Breakfast included
          • Conference Facilities
          • Laundry Service
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Tennis Court
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$449 - US$685 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 Spa Hotel in Playa Mujeres
          • #2 On the Beach Hotel in Playa Mujeres
          • #2 Luxury Hotel in Playa Mujeres
          • #2 Top resorts Hotel in Playa Mujeres
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Accessible rooms
          • Number of rooms
          • 450
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Hotels.com, BookIt.com, Orbitz, Hotwire, Travelocity, Savannahville Tours N.V., TripOnline SA, Cheap Tickets, Cancelon, HotelQuickly, Evoline ltd and getaroom.com so you can book your Excellence Playa Mujeres reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Playa Mujeres
          • Also Known As
          • Excellence Playa Mujeres Hotel Playa Mujeres ,
          • Excellence Hotel Playa Mujeres ,
          • Playa Mujeres Excellence Hotel ,
          • Excellence Playa Mujeres Cancun
          Add Photo Photos
          Traveller (16602)
          Room & Suite (3579)
          Pool & Beach (3228)
          Dining (1868)
          Hotel & Grounds (8230)
          Bathroom (168)
          Business Centre & Event Rooms (57)
          Family and Play Areas (32)
          Nearby
          Finest Playa Mujeres
          3,015 reviews
          .21 km away
           
          Villa del Palmar Cancun Beach Resort & Spa
          3,937 reviews
          1.31 km away
           
          Beloved Playa Mujeres
          3,425 reviews
          .20 km away
           
          Dreams Playa Mujeres Golf & Spa Resort
          633 reviews
          2.32 km away
           
          Nearby Restaurants
          Dopi's
          408 reviews
          5.93 km away
          JAX Bar & Grill
          1,189 reviews
          5.82 km away
          Abuelos
          197 reviews
          5.93 km away
          Tuturreque 33
          83 reviews
          5.79 km away
          Nearby Attractions
          Playa Mujeres Trips and Tours
          43 reviews
          1.18 km away
          Deep Life Diving & Training
          345 reviews
          4.18 km away
          Playa Norte
          5,424 reviews
          5.85 km away
          El Meco Ruins
          196 reviews
          3.60 km away
          Questions & AnswersAsk a question
          Jason H
          Hi EPM Team: My wife and I (along with a few other couples) are coming to visit in January. Ive recently read some reviews that the beds are harder than some people would prefer. My back cannot take sleeping on firm beds, it's like a form of torture the pain is so bad. I was wondering if requesting a softer bed is an option? Or a pillow top to go on top of the mattress? I hope this doesn't sound too outlandish but the pain I experience from firm beds would be enough to ruin my trip.
          28 June 2017|
          Answer
          Response from Iotabecool | Reviewed this property |
          We never have an issue with sleep and both have bad backs. Mattress toppers can be requested but wait til you get there, try out bed and see what you think.
          0
          Votes
          Pieris A
          We are coming from the UK, should we be bringing US dollars or Mexican pesos for tipping at this resort?
          28 June 2017|
          Answer
          Response from bigrog106th | Reviewed this property |
          Either are gratefully recieved. We brought Pesos last time because of the exchange rate.
          2
          Votes
          johnniebdover
          Ok folks so I have had a couple of answer to my question regarding room location which we appreciate . Now I will change the question . We have booked and EC swim up room . Which would be the building to request so that we may see the sea at some point. Thanks
          28 June 2017|
          Answer Show all 3 answers
          Response from Schatzegsd | Reviewed this property |
          you won't be able to see the sea from your room with any swim up
          1
          Vote
          Room Tips
          "8A and 8B have amazing ocean views"
          Read review
          "The swim up rooms are great. Just don't do the Excellence Club."
          Read review
          "8B has a great view."
          Read review
          "Did not miss the Excellence Club amenities. Save money and use for spa treatment or excursion."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing