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Excellence Playa Mujeres

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Traveller (18948)
Room & Suite (4145)
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Overview
  • Excellent84%
  • Very good11%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
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“lobster”(2,500 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Reviews (13,288)
There are newer reviews for Excellence Playa Mujeres
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12,815 results
Traveller rating
10,652
1,537
389
147
90
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LanguageEnglish
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10,652
1,537
389
147
90
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All reviewsmartini barchez isabellelobsterflavor marketthe grillrooftop terracesol barmain poolour honeymooncafe kafecarolina pazec poolnon ecroom servicebuilding conciergefrench restaurantswim up room
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3,741 - 3,745 of 12,815 reviews
Reviewed 20 May 2016 via mobile

Another fantastic week in paradise, this time in Playa Mujeres, Mexico. My wife and I visited the Punta Cana resort in 2014. Great service, food, beauty. EPM was recommended by friends we met in DR. We enjoyed ourselves equally, maybe better. The resort is beautiful,...More

Thank George P
Response from Excellence G, Community Manager at Excellence Playa MujeresResponded 19 July 2016

Dear George P, First and foremost, allow us to thank you for choosing Excellence Playa Mujeres as your holiday destination and for sharing your experience with all Trip Advisor readers. It is a great honor to read that the excellent service provided by our colleagues...More

Reviewed 20 May 2016

This resort is so wonderful! This was our sixth trip to EPM and it was phenomenal! This place is very special to us, we got engaged here, married here and celebrated our anniversaries here. The staff at EPM feels like family to us and it...More

1  Thank Shanna B
Response from Excellence G, Community Manager at Excellence Playa MujeresResponded 19 July 2016

Dear Shanna B, Thank you for having chosen Excellence Playa Mujeres once again as your holiday destination and for recommending us to all Trip Advisor readers. We also appreciate your loyalty with our resort. We are delighted to read that you had a deserved relaxing...More

Reviewed 19 May 2016

We stayed here last spring and I've just now gotten around to reviewing it. The service here was above our highest expectations. The grounds and the interiors were beautifully done and well manicured. All of the on-site restaurants were ranging from good to very good....More

Thank david b
Reviewed 19 May 2016 via mobile

We stayed at the resort for a wedding. Loved the atmosphere, rooms, pools, drinks, and service! Beach was gorgeous! The only negative I can say is that other than the French restaurant all the food seemed a bit bland as to accommodate a wide variety...More

Thank Bethany C
Reviewed 19 May 2016

We have stayed at the Excellence Riviera Maya and Now Jade and this was our favorite so far. It is very similar to the Excellence Riviera Maya but we found the food to be better and the resort to be slightly more updated. Of course...More

Thank MerkyMerk89
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Beachfront
Free Internet
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Breakfast included
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$366 - US$647 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Playa Mujeres
#2 Luxury Hotel in Playa Mujeres
#2 On the Beach Hotel in Playa Mujeres
#2 Spa Hotel in Playa Mujeres
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$366 - US$647 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Playa Mujeres
#2 Luxury Hotel in Playa Mujeres
#2 On the Beach Hotel in Playa Mujeres
#2 Spa Hotel in Playa Mujeres
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (18948)
Room & Suite (4145)
Pool & Beach (3678)
Dining (2166)
Amenities (127)
Business Centre & Event Rooms (78)
Family and Play Areas (35)
Questions & Answers
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Neyme
18 June 2018|
AnswerShow all 2 answers
Response from Chuck R | Reviewed this property |
Finest is their family resort. The Finest property is right next door to the Excellence resort. Finest is more modern/European styling? My beloved and I have toured Finest and visited friends who stayed there one time... More
0
Votes
Neyme
18 June 2018|
AnswerShow all 2 answers
Response from Spoon2963 | Reviewed this property |
Did not see a shuttle. They said it was almost full but never had to wait to eat at any venue morning noon or evening.. No problem walking and we were in building 7.
0
Votes
Janisem
17 June 2018|
Answer
Response from Shelly S | Reviewed this property |
I believe they are stocking it. I do not drink Aperol but for some reason I remember reading that label. There were many Brits there during our visit! Cheers!
2
Votes
Room Tips
"Swim up suite was great."
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"There are rooms that face the pools or the ocean. All are great!"
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"Ask at reception, they'll do all they can to meet your requirements"
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"The rooms that are on the lazy river are worth it, because you get your own private patio to relax on!"
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