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THE NAI HARN

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250 Reviews from our TripAdvisor Community

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Showing 189: English reviews
Cabarete, Dominican Republic
Reviewed 2 days ago NEW

This was the first season they opened the new refurbished hotel. The food, service and overall experience was better than we have experienced anywhere. We are used to 5 star hotels in the US so the South East Asia service levels will always be a notch above that. What surprised us is the new decor which is very modern and...

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Helpful?
Thank Jack M
Vienna, Austria
Reviewed 5 days ago NEW

we spent 3 weeks in thailand and before nai harn we have been to another hotel, which was more expensive than the nai harn but didn't make us happy at all. thank god, our last hotel on this trip was the nai harn. the hotel is quiet and very clean, the view is stunning, the rooms are great, the breakfast...

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Helpful?
Thank sashavienna
Frank G, General Manager at THE NAI HARN, responded to this review

Dear sashavienna, I am delighted to read about your recent stay with us. Naturally, I am happy that my team has been delivering an exceptional service that exceeded your expectations. They will feel energised and motivated when I share your feedback with them. Thank you and I hope to welcome you again some time in the not too distant future....

Reviewed 1 week ago

The hotel description is mischievous. Public beach nearby instead of a direct private beach At thenaiharn.com they promise a direct access to the beach. At booking.com they promise the same or a private beach. In reality once you get of the lift you still have: (i) 45 stairs to climb down and then back, and (ii) 50 meters of a...

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Helpful?
1Thank 123feuer
Frank G, General Manager at THE NAI HARN, responded to this review

Dear 123feuer, Thank you for sharing your comprehensive review of your recent stay at The Nai Harn on this forum. I am disappointed that you were not happy with your stay. In response to the number of stairs that one has to take moving around our property, unfortunately, having a resort with stunning views over the bay - from every...

Brussels, Belgium
Reviewed 1 week ago

We stayed for 4 nights for a family vacation during the Christmas and New Year break. We enjoyed the beautiful view and facilities of the hotel. The pool area is quite small but it never bothered us. The breakfast buffet is top-notch. Overall great facilities in line with a 5 star resort. Why only 4 stars: the reservation process was...

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Helpful?
Thank Onthemove201107
Frank G, General Manager at THE NAI HARN, responded to this review

Dear Onthemove201107, thank you for taking the time to post your impression of your recent stay with us on this forum. I am pleased to read that you rate us highly and have taken note of your comments. I am surprised and disappointed that you were not able to take advantage of the unlimited drinks at the New Year's Eve...

Melbourne, Australia
Reviewed 2 weeks ago via mobile

We googled places to stay in Phuket and found this place. 5 days in and we are having a fabulous time and so happy we booked at The Nai Harn. Most importantly the staff are divine. Very happy and wanting to please. They are always greeting you and want you to have a great time. The highlight is the enormous...

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Helpful?
Thank sallyestlin
Frank G, General Manager at THE NAI HARN, responded to this review

Dear sallyestlin, on behalf of the entire team at The Nai Harn I am delighted to read that you are enjoying your stay so much. You have already mentioned so many of the highlights that guests can enjoy when staying with us. I hope you will have a chance to sample some cocktails expertly mixed by world-class and world-famous bartender...

Amsterdam, The Netherlands
Reviewed 2 weeks ago via mobile

Great view, excellent service in the hotel. With your own butlerteam. They did a great job. The room is brand new and very luxury. Only a lot of work to do for the service in the restaurants & pool. Especially the rock beach restaurant. They don't fit the 5 star concept.

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Helpful?
Thank Ewoutgg
Frank G, General Manager at THE NAI HARN, responded to this review

Dear Ewoutgg, thank you for sharing your comments and for liking your stay with us recently. I am glad that you had a chance to experience all our F&B offerings. Rock Salt is our casual beachfront restaurant and as a concept it is designed to have a more relaxed and casual service approach. Of course food and drinks offered at...

Copenhagen, Copenhagen, Denmark
Reviewed 2 weeks ago

The Nai Harn is a truly wonderful hotel. Great rooms, great service and the most friendly staff. We stayed there for 11 nights and we enjoyed every one of them. The breakfast is unbelievable. It has everything a de luxe hotel should have, but the buffet is spread out over a large area and in this way everything is presented...

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Helpful?
Thank Torkild J
Frank G, General Manager at THE NAI HARN, responded to this review

Dear Torkild J, I am delighted to read that you enjoyed your stay so much with us. I am glad you liked in particular our breakfast buffet and the dedicated cold room where we keep our home-made charcuterie among other heat sensitive foods. Great that you liked our free shuttle service to surrounding areas in our resort-owned and designed tuk-tuk....

Valencian Country, Spain
Reviewed 3 weeks ago

We stayed over Christmas holidays at the Nai Harn Hotel in Phuket. We drove down from the airport which takes about 1 and a half hours. Check in quick which is not always happens in Thailand. The rooms were lovely and had all the best amenities you could want! Every room has a big sunbed outside where you can relax...

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Helpful?
Thank Maddy S
Frank G, General Manager at THE NAI HARN, responded to this review

Dear Maddy S, thank you very much for your kind review following your recent stay over Christmas. I am delighted that you enjoyed all aspects and in particular the food that is so passionately and ably supervised by Executive Chef Mark and Executive Pastry Chef Dan. We hope you will have a chance to visit us again. Best regards Frank...

Tel Aviv, Israel
Reviewed 3 weeks ago via mobile

Firstly, a masseur named Art, from the hotel's spa; the wisest hands I've ever experienced. All the rest was magnificent too. Can't find a single thing amiss, nor would I want to. It felt like the staff friendliness, from head chef at breakfast to the pool boys to housekeeping, was basically genuine. Try for rooms on the higher floors.

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Helpful?
Thank IsraelTroy
Frank G, General Manager at THE NAI HARN, responded to this review

Dear IsraelTroy, thank you for your kind words. I am delighted that you felt that Khun Art provided you with exceptional service at the Spa. He will feel energised reading your praise. We hope that you have a chance to visit us again. Best regards Frank Grassmann General Manager

Reviewed 3 weeks ago

The hotel itself is pretty good. Very stylish rooms, unbelievable views from huge terrace (grand ocean room). Very friendly and helpful staff. But the beach service is very pure. The beach boy (unfortunately I don't remember his name, but he always wear sunglasses) was too slow and very arrogant. Every day it was the only down side of our stay....

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Helpful?
Thank Maria T
Frank G, General Manager at THE NAI HARN, responded to this review

Dear Maria T, thank you for your constructive feedback. I am sorry that there have been aspects of your stay that did not meet your expectations. In regards to Rock Salt, we will soon be featuring daily specials that will enlarge the menu and add a new twist to the offerings. Great to hear that you felt so much looked...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
Official Description (provided by the hotel)
Following an extensive 18-month renovation, THE NAI HARN Phuket recently unveiled its complete transformation with a host of new features and culinary experiences to enhance its "best views over the best beach" reputation. As the only member of the Leading Hotels of The World on Phuket, the "remarkably uncommon" hotel offers the largest non-villa rooms on the island, and an equally generous culinary spread with the resort's signature restaurant Rock Salt featuring 50 Top Rosé Wines selected by globally renowned wine critic James Suckling. Part of the revamp includes a sprawling infinity-edged rooftop bar, a cocktail list prepared by former legendary barman Salim Khoury at The Savoy in London plus glamorous additions such as a "Press for Champagne" button in all suites, a mini putting green on select balconies and a BBQ Butler for bespoke sizzle sessions on private terraces. ... more   less 

Additional Information about THE NAI HARN

Address: 23/3 Moo 1, Vises Road | Rawai, Nai Harn, Rawai, Phuket 83100, Thailand (Formerly The Royal Phuket Yacht Club)
Region: Thailand > Phuket > Rawai > Nai Harn
Price Range: RM670 - RM1,747 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — THE NAI HARN 5*
Number of rooms: 130
Reservation Options:
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Also Known As:
The Royal Phuket Yacht Club Hotel Nai Harn
Royal Phuket Yacht Hotel
Royal Phuket Yacht Resort
THE NAI HARN Phuket
Hotel Style:
#1 Luxury Hotel in Nai Harn
#1 On the Beach Hotel in Nai Harn
#1 Spa Hotel in Nai Harn
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Questions & Answers

Here's what travellers have asked, with answers from THE NAI HARN staff and other travellers.
29 questions
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Questions? Get answers from THE NAI HARN staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms amazing”
 of 5 bubbles 388JackM, 16 Jan 2017 | Read review
“Rooms over looking the Pool Side or the Beach”
 of 5 bubbles , 28 Dec 2016 | Read review
“The higher the room, the more steps you climb. But c'mon, if it's the only exercise you're doing, the view is worth it.”
 of 5 bubbles DrewLibbyG, 14 Dec 2016 | Read review
“Most rooms have large terraces with daybeds. All have fantastic view as build up a hill. Lots of stairs though.”
 of 5 bubbles 104justina, 12 Dec 2016 | Read review
“Stay at the high floor with terrace.”
  • at 7th floor room
  • Balcony scene
 of 5 bubbles IG_19julai, 12 Dec 2016 | Read review
5 of 5
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