We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Cheltenham Chase Hotel - A QHotel

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Cheltenham Chase Hotel - A QHotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,646 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,638: English reviews
Start your review of The Cheltenham Chase Hotel - A QHotel
 Click to rate
Shipston-on-Stour, United Kingdom
Reviewed 4 days ago NEW

Great spa day with my daughter. Facilities were great and the massage was wonderful. Really enjoyed the pool and jacuzzi in the morning but when we went back after lunch, which was very nice by the way there was a baby swimming class and a third of the pool was roped off for that. It wasn't what we were expecting...

 Report
Helpful?
Thank svoaden
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear svoaden. Thank you for your review following your spa day with us. I am very pleased to hear you and your daughter enjoyed yourselves while you were here. I will certainly bear in mind your feedback about the children swimming during one part of the day. I am glad it did not interfere to much with your enjoyment. Kind...

Guildford, United Kingdom
Reviewed 5 days ago NEW

Enjoyed a wonderful long weekend at The Cheltenham Chase Hotel - as this was a birthday treat. The hotel rooms are excellent, with everything you could need. Very spacious too. The leisure facilities are excellent. The Staff are also exceptionally helpful from reception to the restaurant to the leisure centre. BUT Food is a very important part of the stay....

 Report
Helpful?
Thank CasGor
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear CasGor. Thank you for your review following your weekend break with us. I am very pleased to hear you enjoyed all of the hotel facilties and breakfast and that you thought the team were exceptional. I wish your experience at dinner had been more positive. We will certainly continue to work on this so that we can offer all...

Wickersley, United Kingdom
Reviewed 1 week ago via mobile

Stopped many times on business but would recommend for families too. Staff are very helpful especially the bar staff. Depending upon which chef is working you get a slight variety on the bar food presentation. The restaurant is good too with greater selection. You can order restaurant food to have in the bar area. Huge bar area and lots of...

 Report
Helpful?
Thank haighy67
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear haighy67. Thank you for your review and for your continued patronage of the hotel. I am very pleased to hear you have been so well looked after. I look forward to welcoming back soon I hope. Kind regards Dan Kelly General Manager

Liverpool, United Kingdom
Reviewed 1 week ago

One of the best hotels we have stayed in. First class service from check in to check out. All the staff were friendly and helpful. Breakfast was plentiful. The dinner menu was delightful. Staff very attentive.

Review collected in partnership with this hotel
 Report
Helpful?
Thank stancottier
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear stancottier. Thank you for your lovely review following your break with us here at The Cheltenham Chase. I am delighted you had such a good time and that you were so well looked after. I hope we will be able to welcome you back in the not too distant future. Kind regards Dan Kelly General Manager

Cardiff, United Kingdom
Reviewed 1 week ago

Excellent on all counts, no faults what so ever, everything you would expect from a 4 Star hotel. Room very comfortable and clean, spacious and roomy, great service from all staff encountered and breakfast plentiful and of good quality.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Chris B
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Chris B. Thank you for your review following your break with us here at The Chase. I am delighted that you had such a good time and the team will be thrilled with the feedback so thank you for going to the trouble of writing. I hope we will see you again soon. Kind regards Dan Kelly General Manager

Exeter, United Kingdom
Reviewed 1 week ago

Fantastic stay at this top class hotel. Staff were friendly and helpful. The food was incredible. Best steak ever tasted, cooked to perfection. We had asked for a ground floor wheelchair accessible room and were delighted to have been allocated an ideally positioned room that was extremely well equipped for disabled guests. The spa and health club were also accessible...

Review collected in partnership with this hotel
 Report
Helpful?
Thank janholley123
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear janholley123. Thank you very much for writing such a lovely review following your break with us here at The Cheltenham Chase. I am deligheted to hear you were so well looked after and that the team and food in particular were worthy of such praise. I look forward to welcoming you back to the hotel on your next visit....

Bolton
Reviewed 1 week ago

Our time spent here was overall very good, service and rooms were excellent, the only negative was they forgot our main courses,we emailed them regarding this, they were very apologetic and offered us another meal in the same hotel.

 Report
Helpful?
Thank Wisebecky
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Wisebecky. Thank you for your review following your break with us. I am very pleased to hear you enjoyed your time with us. I am glad we were able to resolve the problem with your main course but I would of course have preffered to have got it right in the first place. I hope we will be able...

Reviewed 1 week ago via mobile

Would not rush back to the spa was very basic. Very small steam room which felt cold. Half of it was out of order. Pool was cold and. Ordered food and waited for ages. Even tho was not busy. Will not rush back.

 Report
Helpful?
Thank Cassielulu
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Cassielulu. Thank you for your review. I am sorry you were not overly impressed by your experiences with us. Most people have a great time when they visit our spa, but clearly we didn't get it right for you for which I aplogise. We will do our best to learn and improve from the experience. Kind regards Dan Kelly...

Reviewed 1 week ago via mobile

We have been to the Cheltenham Chase several times and always enjoy our stay, the staff are very nice, if you have any problems they do get it sorted quickly. The rooms are spacious & comfortable, some en-suite bathrooms have showers over the bath & some have shower cubicles. Great selection breakfast & they are always working to update this....

 Report
Helpful?
Thank Mandy L
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Mandy L. Thank you for your review following your recent stay with us. I am very pleased to hear you enjoyed your time and that you have been back to stay with us many times. I hope we will continue to see you in the future. Kind regards Dan Kelly General Manager

Amesbury, United Kingdom
Reviewed 1 week ago via mobile

The one night stay at the hotel was spoilt by the restaurant service. Decided to eat in the hotel having looked at the menu. We had to wait over an hour after ordering before our meal arrived and then the main meal was wrong. It had obviously been left on the pass as it was cold..I'm afraid this ruined our...

 Report
Helpful?
Thank Paul R
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Paul R. Thank you for your review following your stay with us. I am sorry we did not get your restaurant experience right. I am glad we were able to make amends quickly, but I wish we had got it right in the first place. As you can tell from other reviews, normally the restaurant here is a source...

190 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (186)
Viewed
Hotel & Grounds (30)
Viewed
Dining (13)
Viewed
Bathroom (13)
Viewed
View from Room (8)
Viewed
Family/Play Areas (4)
Viewed
Room/Suite (52)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (65)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (4)
Viewed
Hotel & Grounds (1)
Viewed
Room/Suite (1)
Viewed
Dining (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Brockworth
7.2 km away
The Cheltenham Park Hotel
The Cheltenham Park Hotel
#1 of 1 in Charlton Kings
1,576 reviews
2.5 km away
The Greenway Hotel and Spa
The Greenway Hotel and Spa
#1 of 1 in Shurdington
664 reviews
11.6 km away
Ellenborough Park
Ellenborough Park
#2 of 22 in Cheltenham
1,206 reviews
Show Prices
Show Prices
Show Prices
3.2 km away
Mercure Gloucester, Bowden Hall Hotel
Mercure Gloucester, Bowden Hall ...
#1 of 2 in Upton St Leonards
744 reviews
5.2 km away
Hallmark Hotel Gloucester
Hallmark Hotel Gloucester
#11 of 21 in Gloucester
1,467 reviews
31.5 km away
De Vere Tortworth Estate
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Cheltenham Chase Hotel is situated conveniently close to both Cheltenham & Gloucester and just minutes away from junction 11a of the M5. The Hotel boasts 122 contemporary, air conditioned bedrooms, all with flat screen TVs, tea & coffee making facilities and fridges. Hardy's Restaurant offers fantastic food in a light contemporary atmosphere overlooking the Cotswold Hills, whilst Hunters Bar and Lounge provides a relaxed area in which to enjoy a great range of food and drink. There is an extensive leisure club with great facilities including a pool, sauna, steam room and jacuzzi, a fully equipped gym and weights area and a Spa offering a full range of treatments. Complimentary WiFi is available throughout the Hotel. ... more   less 

Additional Information about The Cheltenham Chase Hotel - A QHotel

Address: Shurdington Road, Brockworth GL3 4PB, England
Region: United Kingdom > England > Gloucestershire > Brockworth
Price Range: RM412 - RM891 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Cheltenham Chase Hotel - A QHotel 4*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Travelocity so you can book your The Cheltenham Chase Hotel - A QHotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Cheltenham Chase Hotel - a q Brockworth
Cheltenham Chase Hotel
Cheltenham Chase Brockworth
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Cheltenham Chase Hotel - A QHotel staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from The Cheltenham Chase Hotel - A QHotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The quietest rooms face up to Birdlip. Lovely views too (pick 1st or 2nd floor).”
 of 5 bubbles CasGor, 18 Mar 2017 | Read review
“Excellent room with superb facilities for disabled guests. Best we have stayed in. ”
 of 5 bubbles janholley123, 14 Mar 2017 | Read review
“Room 123 on the 1st floor was very quiet with a nice view.”
 of 5 bubbles AndyLandyMan, 7 Mar 2017 | Read review
“Pay more for VIQ room. It's worth the extra”
 of 5 bubbles kazzacon, 7 Mar 2017 | Read review
“All rooms in this hotel are good”
 of 5 bubbles BarclayBluebird, 27 Feb 2017 | Read review
5 of 5