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The Cheltenham Chase Hotel - A QHotel

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1,562 Reviews from our TripAdvisor Community

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Showing 1,557: English reviews
London, United Kingdom
Level Contributor
95 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed yesterday NEW

Stayed over for the weekend Dec 3rd thru 5th. Great service as per usual. Got upgraded which was very much appreciated. Beverly was brilliant in the restaurant. No evening meal due to Xmas parties, but not a problem. Q Hotels I can highly recommend.

Helpful?
Thank andrewwelsh
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed yesterday NEW via mobile

Lovely clean spacious room. Spa treatments excellent and very professional. Let down by the restaurant. Booked for 7.30 and on arrival nobody to be seen in the restaurant. Eventually shown to our table. This also happened to several other couples. The young waiter was very good but mostly on his own. Apparently there was a large party in a function... More 

Helpful?
1 Thank PMB54
Scotland, U.K.
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 2 days ago NEW

The hotel was first class, rooms, staff, location, all exceptional. Only let down was the bar meals. Slow service, had to fetch our own cutlery as they never brought us any, and meals served on what they call 'fashionable' wooden platters. Firstly the platters were not big enough to accommodate the food, I had to ask for a plate, and... More 

Helpful?
Thank BettyBoopScotland99
Hereford
2 reviews
Reviewed 3 days ago NEW

I stayed at the hotel witth the Society of Postal Historians for a conference. The staff were extremely helpful and efficient, especially the Conference Manager, who helped me unload the car with display boards she could not have been more helpful.. The rooms were excellent and comfortable, and the Conference food was excellent

Review collected in partnership with this hotel

Helpful?
Thank shearing
UK
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 3 days ago NEW via mobile

I booked an overnight Spa Break as a birthday treat for my mother & I. The value for money cannot be beaten (light lunch, DBB & Rose bubbly) + 50 min treatment for £105pp and we will definitely return. I have already recommended to others. Our treatment was good (although it wasn't quite 50 mins as advertised). The spa, rooms,... More 

Helpful?
1 Thank Babystar
Bury, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

Stayed here half a dozen times in the past few months. Staff very friendly, breakfast good and the rooms well equipped and modern. The only downside is that it is not that close to Cheltenham, so a taxi is required if you need to get out for a decent meal. The hotel food is fine if not a little expensive,... More 

Review collected in partnership with this hotel

Helpful?
Thank John R
Barry, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 days ago NEW

Nice hotel setting and rooms are clean and comfortable. Reception staff were very pleasant but the restaurant was a totally different experience. We went to the bar to order some wine with our meal and were told they would come to the table to take our order. 45 minutes later they had still not taken the order and that was... More 

Helpful?
Thank dave_meadows
Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

My boyfriend surprised me with a relaxing weekend away last weekend. We went on the train because there was little point of driving whilst there wasn't much to see near to the hotel. Taxi cost £14 from the train station and £18 to Cheltenham from the hotel. I would recommend getting a day bus pass as this costs £5 and... More 

Helpful?
2 Thank amierichards47
Slough, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 days ago NEW

went to this hotel to celebrate my 60 th birthday As per normal had a great stay at this q hotel. Our only criticism was of the lead staff in the restaurant when we had an evening meal they seemed to be rushing around for no apparent reason and a bit on the brisk side I must admit it made... More 

Helpful?
Thank cheznclive
Southampton, United Kingdom
Level Contributor
91 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 week ago

I regularly stay at the Chase, it's consistently good all round for service and a good nights sleep. When it's not so busy it can be excellent, of late when it gets very busy the service in the bar and at breakfast can dip, unfortunately my experience last week! I will be back and hope it will improve to how... More 

Helpful?
Thank Adrian135
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Adrian135. Thank you for your review. I am pleased to hear you find the hotel consistently good for your needs. I hope we will have the opportunity to impress you a little more though in the future. Kind regards Dan Kelly General Manager More 

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Cheltenham Chase Hotel is situated conveniently close to both Cheltenham & Gloucester and just minutes away from junction 11a of the M5. The Hotel boasts 122 contemporary, air conditioned bedrooms, all with flat screen TVs, tea & coffee making facilities and fridges. Hardy's Restaurant offers fantastic food in a light contemporary atmosphere overlooking the Cotswold Hills, whilst Hunters Bar and Lounge provides a relaxed area in which to enjoy a great range of food and drink. There is an extensive leisure club with great facilities including a pool, sauna, steam room and jacuzzi, a fully equipped gym and weights area and a Spa offering a full range of treatments. Complimentary WiFi is available throughout the Hotel. ... more   less 

Additional Information about The Cheltenham Chase Hotel - A QHotel

Address: Shurdington Road, Brockworth GL3 4PB, England
Region: United Kingdom > England > Gloucestershire > Brockworth
Price Range: RM488 - RM803 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Cheltenham Chase Hotel - A QHotel 4*
Number of rooms: 122
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Also Known As:
The Cheltenham Chase Hotel - a q Brockworth
Cheltenham Chase Hotel
Cheltenham Chase Brockworth
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Questions & Answers

Here's what travellers have asked, with answers from The Cheltenham Chase Hotel - A QHotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Join the breakaway club for exclusive deals.”
 of 5 bubbles andrewwelsh, 3 Dec 2016 | Read review
“e-mail in advance if you want to choose a room”
 of 5 bubbles sprogg79, 24 Oct 2016 | Read review
“all okay I have stayed in many different rooms”
 of 5 bubbles 709keitha, 14 Oct 2016 | Read review
“Avoid 204 if you are a light as you can hear noise from the lift”
 of 5 bubbles rachy_85, 1 Oct 2016 | Read review
“Book a room overlooking the Hills.”
 of 5 bubbles renee1reece, 21 Sep 2016 | Read review
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