We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Novotel Sydney Parramatta

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Novotel Sydney Parramatta
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

838 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 827: English reviews
Melbourne, Australia
Reviewed 4 days ago NEWvia mobile

Stayed a few nights at this hotel, the hotel needs new beds, I was told it is a work in progress and an update as the overall conditioning of the hotel needs work, also the bathroom ventilation and airconditioner was very noisy in my room. In saying that the service and the staff are very polite and they provide great...

 Report
Helpful?
Thank Mystery Chef C
Wodonga, Australia
Reviewed 5 days ago NEWvia mobile

I travel a lot and big hotels become 'ho-hum'. However, not only was the room comfortable, the food was great and prepared excellently. However the stand out for me was dealing with humans. Nice, friendly, very helpful, but not in a sucky, subservient way that makes me uncomfortable. They had humour (where they could see it was appropriate) and personality....

 Report
Helpful?
Thank Zoinky
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Zoinky, It is great to hear that our staff could make you feel at home during your stay and that you enjoyed your meals with us. We look forward to welcoming you back to the hotel again soon. Thank you for taking the time to write a fantastic review. Kind regards, Stephen Wills General Manager

Bowral, Australia
Reviewed 6 days ago NEW

Pleasant property nicely presented in centre of Parramatta, close to restaurants, railway station, etc. Helpful, bright staff. Ample parking at a reasonable overnight rate. Rooms near lift do suffer from some late night guest noise.

 Report
Helpful?
Thank JohnBowral
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear JohnBowral, Thank you for your review on the Novotel Sydney Parramatta. It is great that you found our location convenient and our staff helpful to you. We do look forward to welcoming you back to the hotel in the near future. Kind regards, Stephen Wills General Manager

Canberra, Australia
Reviewed 1 week ago via mobile

On first impressions the hotel looks ok, but the hallways to the rooms are tired and could do with being painted. My room was ok, except single glazed windows does not keep the noise of traffic out or people talking in the street! The room walls must also be thin as I was woken in the middle of the night...

 Report
Helpful?
Thank Hezdez1
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Heather W, Thank you for writing your review on your recent stay with us. Your feedback is valuable to us and your comments will be passed onto the staff and team to help improve on our services. It is great to hear that you enjoyed your butter chicken meal in our restaurant and we hope to welcome you back...

Reviewed 1 week ago

I have just spent the weekend here. I won't stay again and wouldn't recommend it for older people. I was extremely dissappointed. The shower over the bath is so dangerous. It is very high to step into and stepping out is so unsafe. There is no handrail to hold onto when stepping out and the floor tiles get wet and...

 Report
Helpful?
Thank Ceri G
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Ceri G, Thank you for taking the time to write your review. I would like to offer my sincere apologies for your experience over the weekend. Not all of our rooms are shower over bath - I do apologise that we did not offer you a more suitable option. Your feedback is much appreciated. I have notified our maintenance...

Brisbane, Australia
Reviewed 1 week ago

room was basic but comfortable. parking was a bit pricey as nothing else offered. had a hard time getting extra towels for the number of occupants in the room, had to ring down to reception 3 times. Great facilities in pool and gym.

 Report
Helpful?
Thank Jason S
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Jason S, Thank you for writing a review on your most recent stay with us. Your feedback regarding your request for extra towels is appreciated and will be passed onto the staff and team to help us further improve on our services. It is great to hear that you enjoyed our pool and gym facilities. We look forward to...

Canberra, Australia
Reviewed 1 week ago via mobile

Place feels a bit dated, I got a handicapped ensuite which felt like I was in hospital with the plastic chair in the shower. Food was good. Staff friendly. Location good, taxis outside and I used express check out.

 Report
Helpful?
Thank Karen P
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Karen P, Thank you for taking the time to write your review on your recent stay with us. We appreciate your feedback. I would like to offer my sincere apologies that we did not offer you a more suitable room. It is great to hear that you found our location convenient and enjoyed your meals in our restaurant. We...

Auckland, New Zealand
Reviewed 2 weeks ago via mobile

Modern hotel , well situated close to Parramatta CBD. Many resonable restaurants in close proximity. Not the most luxurious hotel but clean and comfortable. Parking in the hotel. Have always found the staff friendly and helpful.

 Report
Helpful?
Thank mikenz2015
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear mikenz2015, Thank you for taking the time to write a review on the Novotel Sydney Parramatta. It is great to hear that you find our hotel location convenient and that our staff make you feel welcome. We look forward to welcoming you back to the hotel for your next stay soon. Kind regards, Stephen Wills General Manager

Newcastle, Australia
Reviewed 3 weeks ago via mobile

The Novatel Parramatta is located right next to the Parramatta river and next to the restaurant precinct. I have stayed here many many times and I have never had a problem. The breakfast is your usual, nothing to boast, but you can order decent espresso coffee. The dinner meals are exceptional albeit a tad expensive, especially if you are drinking...

 Report
Helpful?
Thank sharksarse
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear sharksarse, Thank you for your loyalty to us and taking the time to write a review. I am happy to hear that our staff can make you feel welcome. Your feedback is valuable to us and we look forward to welcoming you back to the hotel again for your next stay. Kind regards, Stephen Wills General Manager

Reviewed 3 weeks ago

One of the best 2 days stays we have ever had. Great food and service. Menu is wide and variety. Steaks tender as and I can recommend the Butter Chicken. A pure delight. Breakfast is good also with plenty to eat, eggs to order and good coffee. Easy location to everything including the city.

 Report
Helpful?
Thank Jeffrey P
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Jeffrey P, Thank you for taking the time to write a fantastic review on your 2 day stay with us. I am happy to hear that you enjoyed your meals in our restaurant. We look forward to welcoming you back to the hotel for your next stay soon. Kind regards, Stephen Wills General Manager

243 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (176)
Viewed
Bathroom (28)
Viewed
Room/Suite (45)
Viewed
View from Room (9)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (10)
Viewed
Hotel & Grounds (15)
Viewed
Pool/Beach Area (4)
Viewed
Other (64)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (67)
Viewed
Hotel & Grounds (11)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (21)
Viewed
Business Centre/Function Rooms (3)
Viewed
Dining (7)
Viewed
Bathroom (2)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Parramatta hotels
0.2 km away
PARKROYAL Parramatta
PARKROYAL Parramatta
#2 of 11 in Parramatta
698 reviews
0.6 km away
Meriton Serviced Apartments George Street, Parramatta
1.1 km away
Mantra Parramatta
Mantra Parramatta
#3 of 11 in Parramatta
859 reviews
Show Prices
Show Prices
Show Prices
1.7 km away
Mercure Sydney Parramatta
1.2 km away
Holiday Inn Parramatta
Holiday Inn Parramatta
#5 of 11 in Parramatta
347 reviews
2.0 km away
Rydges Parramatta
Rydges Parramatta
#3 of 4 in Rosehill
526 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Discover the exciting and diverse location of the 4.5 star Novotel Sydney Parramatta! Located in the cosmopolitan restaurant and bar precinct of Parramatta, this internationally branded hotel offers 194 accommodation rooms and caters to both the corporate or leisure traveller alike. After enjoying a relaxed day out with friends or a long day at the office, retire to your home away from home and be greeted by a friendly smile in the warm ambience of our Parramatta Hotel. Tantalise your taste buds in the hotel's Two Forks Restaurant and Bar serving modern Australian cuisine. If you are feeling energetic, why not take advantage of the extensive leisure & parking facilities and treat yourself to a dip in the hotel's heated pool and spa. ... more   less 

Additional Information about Novotel Sydney Parramatta

Address: 350 Church St, Parramatta, New South Wales 2150, Australia (Formerly Sebel Parramatta)
Region: Australia > New South Wales > Greater Sydney > Parramatta
Price Range: RM469 - RM982 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Sydney Parramatta 4*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, HotelTravel.com, Orbitz, Travelocity, Expedia, Agoda, ACCOR, Booking.com and Priceline so you can book your Novotel Sydney Parramatta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Sebel Parramatta Hotel Parramatta
The Sebel Hotel Parramatta
Novotel Sydney Parramatta
Hotel Style:
#6 Luxury Hotel in Parramatta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel Sydney Parramatta staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Novotel Sydney Parramatta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor, but not much benefit.”
 of 5 bubbles marklP5684NY, 28 Oct 2016 | Read review
“Request quiet room and higher floor”
 of 5 bubbles Fiona_utm, 26 Sep 2016 | Read review
“Great position, nice view over park and river”
 of 5 bubbles 136kirstene, 8 Sep 2016 | Read review
“Helpful staff”
 of 5 bubbles susanhZ1956GH, 29 Aug 2016 | Read review
“10th floor overlooking church st has nice view and is quiet”
 of 5 bubbles DianeB20, 15 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay