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Novotel Sydney Parramatta

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Traveller (238)
Room & Suite (140)
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Overview
  • Excellent22%
  • Very good42%
  • Average24%
  • Poor8%
  • Terrible4%
Travellers talk about
“eat street”(34 reviews)
“accor member”(13 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
Additional information
Offers from Novotel Sydney Parramatta
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
Offers from Novotel Sydney Parramatta
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
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Reviews (1,095)
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1,081 results
Traveller rating
244
428
269
91
49
Traveller type
Time of year
LanguageEnglish
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244
428
269
91
49
Show reviews that mention
All reviewseat streetriverside theatreaccor memberexecutive suitechurch streetthe riverbuffet breakfastfree buscorner roomupon checktrain stationan upgradelots of restaurantseasy walkchecking inconvenient locationsaturday night
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1 - 5 of 1,081 reviews
Reviewed 3 days ago via mobile

I hate writing negative reviews so I’ll focus on the good stuff. Staff at front desk really good in every way, informative and helpful, quick and efficient - great work all! Breakfast outstanding - selection enormous, hot and fresh and plentiful so can not fault...More

Thank DJP66
Hotel's Favourite
Reviewed 3 weeks ago via mobile

Our family had dinner here before going to the Winter Wonderful event. Service was outstanding, menu choice was great. The children’s menu was by far one of the best I’ve seen. My three children all enjoyed yummy meals that didn’t consist of nuggets and chips!...More

Thank MPRJM5
Response from Ben M, General Manager at Novotel Sydney ParramattaResponded 3 weeks ago

Dear MPRJM5, Thank you for taking the time to write your review. We are so happy to hear that our staff went above and beyond to ensure you and your family enjoyed your dinner experience. Your kind comments have been passed onto the team and...More

Reviewed 1 week ago via mobile

We arrived with a very friendly welcome and really set the scene of the hotel (thank you Rachel). We had a couple of hiccups but they were dealt with the issues swiftly and professionally and were apologetic. The room was cosy with nice big windows...More

Thank Laura G
Reviewed 1 week ago via mobile

Our company stayed here following a work night out. Room was clean and tidy, and staff was friendly. My work ute was unable to be parked downstairs due to being over 2m tall, a little inconvenient. Bar staff was really friendly and accommodating we our...More

Thank David B
Reviewed 2 weeks ago

Excellent check-in, completed in literally a minute. The effort to maintain this older building is obvious: the bathrooms are fresh. The staff know what customer service is all about: the experience of reception, housekeeping and the super efficient restaurant staff shows. Thanks for making this...More

Review collected in partnership with Accorhotels.com
Thank owieloki
View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$103 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Parramatta
#7 Luxury Hotel in Parramatta
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$103 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Parramatta
#7 Luxury Hotel in Parramatta
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (238)
Room & Suite (140)
Dining (29)
Pool & Beach (7)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
gamortie
2 June 2015|
Answer
Response from Ben M | Property representative |
Good Morning Gamortie, I am so sorry please accept my apologies. I will take this down now and respond. Apologies again Michael
0
Votes
Room Tips
"Ask for one higher up and away from Church St side....."
Read review
"Rooms on the North side have a view, south side not much. If you eat in the restaurant you get free parking."
Read review
"stay somewhere else"
Read review
"We have had three visits, three different rooms, NO problems."
Read review
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