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I hate writing negative reviews so I’ll focus on the good stuff. Staff at front desk really good in every way, informative and helpful, quick and efficient - great work all! Breakfast outstanding - selection enormous, hot and fresh and plentiful so can not fault...More
Our family had dinner here before going to the Winter Wonderful event. Service was outstanding, menu choice was great. The children’s menu was by far one of the best I’ve seen. My three children all enjoyed yummy meals that didn’t consist of nuggets and chips!...More
Response from Ben M, General Manager at Novotel Sydney ParramattaResponded 3 weeks ago
Thank you for taking the time to write your review. We are so happy to hear that our staff went above and beyond to ensure you and your family enjoyed your dinner experience. Your kind comments have been passed onto the team and...More
We arrived with a very friendly welcome and really set the scene of the hotel (thank you Rachel). We had a couple of hiccups but they were dealt with the issues swiftly and professionally and were apologetic.
The room was cosy with nice big windows...More
Our company stayed here following a work night out. Room was clean and tidy, and staff was friendly. My work ute was unable to be parked downstairs due to being over 2m tall, a little inconvenient. Bar staff was really friendly and accommodating we our...More
Excellent check-in, completed in literally a minute. The effort to maintain this older building is obvious: the bathrooms are fresh. The staff know what customer service is all about: the experience of reception, housekeeping and the super efficient restaurant staff shows. Thanks for making this...More
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