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PARKROYAL Parramatta

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PARKROYAL Parramatta
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781 Reviews from our TripAdvisor Community

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Showing 772: English reviews
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Reviewed 2 days ago NEW

Stayed here for a week for business. Free internet was great, nice king size comfortable bed, rooms nice and quiet. Great breakfast in mornings. Hotel it self was very close to many restaurants around parramatta area. Would come back

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Helpful?
Thank Cheng Z
Reviewed 2 days ago NEWvia mobile

Massive day looking forward to hotel and arrive to no car parking and then checkin and given wrong room. Wait further 15 for new key... arrive to new room near 60 mins after first arriving. Then 3 times called room service .. no answer, then reception to complain, no answer. So we are hungry, tired and frustrated... now bang bang...

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Helpful?
Thank Ssssssm
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear Ssssssm, Thank you for your review on your recent experience at PARKROYAL Parramatta. We apologise your time with us was not as favourable and enjoyable as we would have preferred your time here to be. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard...

Chicago, Illinois
Reviewed 6 days ago NEW

This hotel, recently renovated, provides a great base in Parramatta. The rooms have all been recently refreshed as well as the lobby and other guest areas. The breakfast buffet is fresh, plentiful and pleasant in the morning with lots of available seating. The staff are always friendly and the location next to multiple bars and restaurants convenient. The internet was...

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Helpful?
Thank Safarib0und
GMPRSYP, Rooms Division Manager at PARKROYAL Parramatta, responded to this review

Dear Safarib0und, Thank you for your review. We are pleased you enjoyed and experienced our new product and experienced outstanding service from the team. We look forward to welcoming you back to PARKROYAL Parramatta again soon. Kind regards, Sarah Kirkwood Rooms Division Manager

Melbourne, Australia
Reviewed 1 week ago

This hotel features clean modern rooms, it's quiet which is great for a good night sleep and is in a great location, central to all shops and restaurants. Will always stay here when I'm in Parramatta.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank azizh643
GMPRSYP, Rooms Division Manager at PARKROYAL Parramatta, responded to this review

Dear azish643, Thank you for your review and feedback from your time at PARKROYAL Parramatta. The team are pleased you enjoyed your stay and our centralised location. We appreciate your repeat business and look forward to seeing you again soon. Kind regards, Sarah Kirkwood Rooms Division Manager

Ettalong Beach, Australia
Reviewed 1 week ago

We booked at the Parkroyal to stay after a performance at the Riverside Theatre & to enjoy the nearby "eat street" cafes & restaurants. We also had an excellent breakfast in-house (at a discount) then we caught the lift downstairs to drive our car home.

Review collected in partnership with Pan Pacific Hotels Group
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1Thank 809lesleyh
GMPRSYP, Rooms Division Manager at PARKROYAL Parramatta, responded to this review

Dear 809lesleyh, Thank you for your review and for choosing to stay at PARKROYAL Parramatta during your recent event in the area. We are pleased you made the most of the restaurants around the area throughout your stay. The team are delighted you enjoyed your time here and look forward to seeing you again soon. Kind regards, Sarah Kirkwood Rooms...

Adelaide, Australia
Reviewed 1 week ago

I stayed at the Parkroyal recently for a week, on business. I have to say I was somewhat disappointed that I had been allocated this hotel by my corporate employer, because my experience with this chain has sometimes been underwhelming, however I was pleasantly surprised. I was in one of the older rooms, which was of a decent size, quiet,...

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Helpful?
Thank Richo456
GMPRSYP, Rooms Division Manager at PARKROYAL Parramatta, responded to this review

Dear Richo456, Thank you for your detailed review and appreciate your feedback from your week business stay at PARKROYAL Parramatta. We are delighted you enjoyed your time with us and look forward to seeing you again when you are in the area again for business. Kind regards, Sarah Kirkwood, Rooms Division Manager

Sydney
Reviewed 1 week ago

This place is great, from the location to the staff. The room was very clean, the bed comfy and the shower was also great. Breakfast was excellent, plus we had a complimentary newspaper. As I said, I could not find any faults!

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Helpful?
Thank pphp
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear pphp, Thank you for your great review! The team are pleased you experienced what we aim to achieve with every guest, a high level of service, product and facilities. We look forward to seeing you at PARKOYAL Parramatta again soon. Kind regards, Michael Johnson, General Manager

Sydney, Australia
Reviewed 1 week ago

Perfect location as there are plenty of restaurants to choose from, but not too close to be bothered by noise. Nice stroll to the station as well. Great facility, clean, spacious, modern and you can even choose your style of eggs for breakfast as the chef cooks in front of you.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank 911nidiam
GMPRSYP, Rooms Division Manager at PARKROYAL Parramatta, responded to this review

Dear 911nidiam, Thank you for your review and feedback from your recent stay. We are delighted you enjoyed your time at PARKROYAL Parramatta and look forward to seeing you again soon. Kind regards, Sarah Kirkwood, Rooms Division Manager

Western NSW
Reviewed 2 weeks ago

Room was comfortable and clean. Seafood Buffet on the Saturday night was great value. Staff at the restaurant were focused on meeting the needs of all family members. All Staff from our experience were very helpful and friendly.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank Dee D
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear Dee D, We are thrilled you enjoyed our comfortable rooms and Seafood buffet in TABLE30 and experienced outstanding service from the team. Thank you for your review and we look forward to welcoming you back to PARKROYAL Parramatta again in the near future. Kind regards, Michael Johnson, General Manager

Muswellbrook, Australia
Reviewed 2 weeks ago via mobile

We were "Adelleing" and stayed one night. The room was comfortable and well appointed. Cons - the shower recess had mould on the walls, no markings on the hot and cold shower taps, the room phone didnt work so had to call bookings and get transferred to speak to reception, at breakfast we were allocated a table and went to...

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Helpful?
Thank mbkitmgr
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear mbktimgr, Thank you for your valued feedback from your time at PARKROYAL Parramatta. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. The team hope you will consider...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on the bank of the Parramatta River, in the centre of Parramatta’s bustling business district and premium entertainment belt, PARKROYAL Parramatta offers the best of both worlds. Set in a prime location, the hotel can facilitate all your corporate needs, whilst offering a sanctuary to escape to at the close of business. When you do have time to mix business and leisure, our warm and friendly PARKROYAL people will happily share their priceless local insights on great dinning, theatre and sporting venues in Parramatta. Facilities: The hotel offers premium facilities, including an out-door swimming pool, complimentary access to Gold’s gym and a variety of rooms and suites, ranging from our standard rooms to our exclusive presidential suites. When it’s time to wine and dine, we have our own bar and restaurant, BAR:30 and TABLE:30. BAR:30 offers an extensive range of cocktails and tapas selections. TABLE:30, specialises in Modern Australian Cuisine and boasts a menu of innovative dishes created from local Australian produce. Both dining areas offer a relaxed, vibrant atmosphere complemented by excellent, efficient service from our PARKROYAL people. ... more   less 

Additional Information about PARKROYAL Parramatta

Address: 30 Phillip St, Parramatta, New South Wales 2150, Australia
Region: Australia > New South Wales > Greater Sydney > Parramatta
Price Range: RM514 - RM1,085 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — PARKROYAL Parramatta 4.5*
Number of rooms: 196
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Pan Pacific Hotels Group, Agoda, Travelocity and Ctrip TA so you can book your PARKROYAL Parramatta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Parkroyal Parramatta Hotel Parramatta
Hotel Style:
#3 Business Hotel in Parramatta
#3 Luxury Hotel in Parramatta
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Questions & Answers

Here's what travellers have asked, with answers from PARKROYAL Parramatta staff and other travellers.
8 questions
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21 days ago
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Questions? Get answers from PARKROYAL Parramatta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The windows open if you want fresh air.”
 of 5 bubbles 809lesleyh, 19 Mar 2017 | Read review
“Lv 14 top floor Lv 4 wheelchair accessible and spacious”
 of 5 bubbles 911nidiam, 15 Mar 2017 | Read review
“For a quieter room as for one at the back of the hotel”
 of 5 bubbles Roseyhurley, 1 Mar 2017 | Read review
“Inquire for quieter section of hotel”
 of 5 bubbles WendyandAlbieN, 24 Feb 2017 | Read review
“New tower rooms are nicer”
 of 5 bubbles bayres42, 17 Feb 2017 | Read review
5 of 5