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PARKROYAL Parramatta

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PARKROYAL Parramatta
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701 Reviews from our TripAdvisor Community

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There are newer reviews for PARKROYAL Parramatta
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Showing 694: English reviews
Springfield, Australia
Reviewed 1 week ago

My husband and I purchased a Friday night package, which included canapes and drinks in the evening and a full buffet breakfast. We were given a room on the 7th floor in the new wing of the hotel which has been open for about two months. The room was so beautiful,the bed was like sleeping on a cloud with awesome...

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Helpful?
Thank 639sharon
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear 639sharon, The team are thrilled you experienced and enjoyed our new Club product and a high level of service. Thank you for your feedback and choosing to stay at PARKROYAL Parramatta. We look forward to welcoming you back soon. Kind regards, Michael Johnson General Manager

Parramatta
Reviewed 1 week ago

Location was pretty good but that's about all this place has going for it. Very disappointed with the service or lack thereof. Arrived well after check in time and waited in line for 15 mins only to be told our room wasn't ready and would have to wait another 40 minutes. Room wasn't terribly clean, it looked as though they...

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Helpful?
Thank daniellev481
GMPRSYP, Rooms Division Manager at PARKROYAL Parramatta, responded to this review

Dear daniellev481, Thank you for your review and feedback from your recent stay. We apologise your experience with us was not as we would have preferred it to be and that your room did not present a high level of cleanliness and presentation we strive to achieve. Your comments have been passed on to the Front Office and Housekeeping team...

Bathurst, Australia
Reviewed 1 week ago via mobile

We always book the ParkRoyal as our hotel of choice when visiting Parramatta. This is the first time staying as a family & the hotel really did acknowledge our requests and assisted with our needs. We were traveling with an 8 month old. We requested a quiet room & were given a room on the 11th floor. It was very...

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Helpful?
Thank flutterbybecs
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear flutterbybecs, Thank you for your great review and feedback from your recent stay. We are thrilled you enjoyed your time here and received exceptional service from the team. The team look forward to welcoming you back to PARKROYAL Parramatta again in the near future. Kind regards, Michael Johnson General Manager

Reviewed 1 week ago via mobile

I found the service friendly and helpful,the room was nice and spacious and plenty of tv channels but I found the shower pressure weak and no complimentary water,you have to be a member of this club to get it free otherwise $3! Breakfast there was nice and there is s chef on hand to cook your eggs for you

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Helpful?
Thank Roger H
GMPRSYP, Rooms Division Manager at PARKROYAL Parramatta, responded to this review

Dear Roger H, Thank you for your review and feedback from your recent stay at PARKROYAL Parramatta. We are pleased you experienced outstanding service from the team and enjoyed the buffet breakfast in Table:30. The team look forward to seeing you again soon. Kind regards, Sarah Kirkwood

Goulburn, Australia
Reviewed 1 week ago via mobile

This hotel was fantastic. Room was spacious and clean. The staff were very obliging and could not do enough to assist. Parking was ok however you pay so much for the room you would thin parking would be included.

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Helpful?
Thank Amanda B
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear Amanda B, We appreciate your feedback from your recent stay at PARKROYAL Parramatta. We do offer some great value packages that include parking. The team are pleased you enjoyed a high level of cleanliness and service. We look forward to welcoming you back. Kind regards, Michael Johnson General Manager

Blacktown, Australia
Reviewed 1 week ago via mobile

I love this place. The beds and pillows are amazing. The new rose are gorgeous. I've stayed in room types such as superior, premiere and club rooms and I love them all. Especially liking the bathrooms I'm the new rooms. Staff are always friendly rooms are always clean and food is always amazing. Even though I live in Parramatta I...

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Helpful?
Thank Kristy T
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear Kristy, Thank you for your great review. The team are thrilled you experience a high level of service, product and facilities every time you stay with us. We appreciate your repeat business and look forward to welcoming you back to PARKROYAL Parammata for another enjoyable visit. Kind regards, Michael Johnson General Manager

Bribie Island, Australia
Reviewed 2 weeks ago

We were staying here for 3 nights and upon arrival there was some confusion with our room, we booked for three people but the room did not have a bed for our 4 year old daughter! A bed was brought up, and was going to be placed somewhere in the room, meaning we would have to clamber around the bed,...

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Helpful?
Thank QPRMARK
GMPRSYP, Rooms Division Manager at PARKROYAL Parramatta, responded to this review

Dear QPRMARK, Thank you for your review on your recent experience at PARKROYAL Parramatta. We apologise that the extra bedding was not set up in your room prior to you checking in but glad the team were able to accommodate you in another room to make your stay more comfortable. The team are pleased you enjoyed the buffet breakfast and...

Satellite Beach, FL, United States
Reviewed 2 weeks ago

The Park Royal should be top notch in every respect based upon the prices that they charge but our experience did not meet our expectation. We noticed a large, dead roach on the floor of the dining room as we ate our breakfast one morning. Then we noticed a layer of grime on the blinds next to our table. It...

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Helpful?
Thank Don W
GMPRSYP, Rooms Division Manager at PARKROYAL Parramatta, responded to this review

Dear Don W, Thank you for your review on your recent experience at PARKROYAL Parramatta. We apologise your time with us was not as favourable and enjoyable as we would have preferred your time to be and that the level of cleanliness was less than ideal throughout your stay. We pride ourselves on having a high standard of cleanliness and...

Reviewed 2 weeks ago via mobile

As I walking through the front doors it had the look like I was about to stay in a quality hotel. That was until I got to my room , I was staying in a king superior room it had a bit of hype about it on their wed site but it was just like any standard room was a...

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Helpful?
Thank David B
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear David B, Thank you for your review and choosing to stay at PARKROYAL Parramatta. With the introduction of our additional 90 rooms, the feedback received on our Premier rooms have been outstanding and we encourage you to consider this for your next stay. We are pleased you enjoyed our centralised location and hope you will consider staying with us...

Sydney, Australia
Reviewed 2 weeks ago

My wife and I stayed here to celebrate our 29th wedding anniversary last weekend. When I thought of staying at this hotel I must admit to being slightly apprehensive. Well it soon became apparent that I needed not worry. This hotel has had a major facelift and is looking fabulous as a result. We had a Premiere king room fuel...

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Helpful?
Thank claude c
GMPRSYP, Rooms Division Manager at PARKROYAL Parramatta, responded to this review

Dear claude c, Thank you for your great review and for choosing to stay at PARKROYAL Parramatta for your 29th wedding anniversary. Congratulations! The team are thrilled you experienced and enjoyed our new product and received outstanding service from the team. We look forward to welcoming you back for another enjoyable stay. Kind regards, Sarah Kirkwood Rooms Division Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located on the bank of the Parramatta River, in the centre of Parramatta’s bustling business district and premium entertainment belt, PARKROYAL Parramatta offers the best of both worlds. Set in a prime location, the hotel can facilitate all your corporate needs, whilst offering a sanctuary to escape to at the close of business. When you do have time to mix business and leisure, our warm and friendly PARKROYAL people will happily share their priceless local insights on great dinning, theatre and sporting venues in Parramatta. Facilities: The hotel offers premium facilities, including an out-door swimming pool, complimentary access to Gold’s gym and a variety of rooms and suites, ranging from our standard rooms to our exclusive presidential suites. When it’s time to wine and dine, we have our own bar and restaurant, BAR:30 and TABLE:30. BAR:30 offers an extensive range of cocktails and tapas selections. TABLE:30, specialises in Modern Australian Cuisine and boasts a menu of innovative dishes created from local Australian produce. Both dining areas offer a relaxed, vibrant atmosphere complemented by excellent, efficient service from our PARKROYAL people. ... more   less 

Additional Information about PARKROYAL Parramatta

Address: 30 Phillip St, Parramatta, New South Wales 2150, Australia
Region: Australia > New South Wales > Greater Sydney > Parramatta
Price Range: RM453 - RM1,111 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — PARKROYAL Parramatta 4.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Parkroyal Parramatta Hotel Parramatta
Hotel Style:
#2 Luxury Hotel in Parramatta
#3 Business Hotel in Parramatta
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Questions & Answers

Here's what travellers have asked, with answers from PARKROYAL Parramatta staff and other travellers.
5 questions
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2 months ago
2 months ago
Fremantle, Australia
9 months ago
Geelong, Australia
over a year ago

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Questions? Get answers from PARKROYAL Parramatta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the New Tower Suites you wont be sorry”
 of 5 bubbles E520RQmichaelt, 7 Dec 2016 | Read review
“Ask for one of the rooms in the new wing. They're substantially better.”
 of 5 bubbles Philip2204, 28 Nov 2016 | Read review
“Ask for a room in the renovated part of the hotel”
 of 5 bubbles Princeofnylon, 20 Nov 2016 | Read review
“Make sure room is clean and air conditioning working”
 of 5 bubbles Margaret877, 19 Nov 2016 | Read review
“Rooms in new extension are nicer than original part of building.”
 of 5 bubbles AllisonT54, 15 Nov 2016 | Read review
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