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Mantra Parramatta

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Mantra Parramatta
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937 Reviews from our TripAdvisor Community

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Showing 932: English reviews
Melbourne, Australia
Reviewed yesterday NEW

We are a corporate national company. I and my colleagues travel interstate on a regular basis. Will be discussing my concerns with our corporate traveller account co-ordinator. Breakfast options were too restrictive and confusing and then items were missing and cold on arrival - called room service to resolve - dinner was excellent. Noisy - in corridors, from next door,...

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Helpful?
Thank fionahO519RJ
Singapore, Singapore
Reviewed yesterday NEW

Convenient location, short walk to the train station and eateries, well maintained, clean and excellent service. Requested for a quiet room and the receptionist accommodated my request. Woolies is nearby, at the train station.

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Thank meiyic2017
Maitland, Australia
Reviewed 4 days ago NEW

Only had one night there, but we enjoyed our short stay. Would stay again. Staff friendly, service quick and efficient. Very close to the city. Centre and of course Westfield shopping centre. Lots of nice eating places around the hotel.

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Thank 381kirstenn
Tim E, Assistant Manager at Mantra Parramatta, responded to this review

Dear 381kirstenn, Thank you for staying with us and for taking the time to write a review of your one night visit. I really look forward to sharing your feedback with our entire team as they will be thrilled to hear you not only enjoyed your stay but also experienced friendly service as well. Thank you also for describing our...

Melbourne, Australia
Reviewed 4 days ago NEW

Great stay 10/10 service was great. room was nice . location was perfect. bed was good and pillows nice size for couple. Would highly recommend this hotel to anyone that is traveling to Sydney in the future.

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Helpful?
Thank P7977CNmeganh
Tim E, Assistant Manager at Mantra Parramatta, responded to this review

Dear P7977CNmeganh, Thank you for taking the time to write a fantastic review of your recent stay. I am so pleased to see that you had a great stay and would recommend us to others, this is truly appreciated. It is nice to also read that you found the bed comfortable and that our location was suitable to your needs....

Melbourne, Australia
Reviewed 5 days ago NEWvia mobile

I sat at the Mantra Parramatta at least twice a month. Last weeks visit was the same as usual.. no fuss. Reception is efficient if not overly friendly, the rooms are fine and clean. Some rooms can be noisy if you leave a window open for some fresh air but generally they are good. I've stayed in other hotels in...

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Helpful?
Thank Ajays_travels
Tim E, Assistant Manager at Mantra Parramatta, responded to this review

Dear Ajays_travels, Thank you for your ongoing loyalty and for taking the time to share your feedback. Whilst I am pleased to see that you find our services reliable and consistent, I do apologise that the customer service you have received doesn't always quite meet the standard we set ourselves. It is however through feedback such as yours that we...

Newcastle, Australia
Reviewed 1 week ago NEW

Awesome customer service, The a/c didnt work in our room, we didnt make a fuss of it due to the time we got back to the room from being out and the gentleman behind the counter was more then apologetic. Looking forward to my next stay in 2 weeks

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Thank 554dpj
Tim E, Assistant Manager at Mantra Parramatta, responded to this review

Dear 554dpj, Thank you for taking the time to write a review of your recent experience at Mantra Parramatta. I am sorry to hear about the inconvenience regarding the air conditioner in your room not working however it is nice to read that you were happy with the customer service you received. Thank you again for the feedback and I...

Corlette
Reviewed 1 week ago

Wonderful pool & surrounds - a great place to relax! Excellent location - convenient & reasonably quiet. Very helpful & attentive staff. A great place to stay! We've stayed at many other places in Parramatta; we'll come back to Mantra!

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Thank Jane F
Tim E, Assistant Manager at Mantra Parramatta, responded to this review

Dear Jane, Thank you for staying at Mantra Parramatta and for taking the time to write a nice review. The team here will be thrilled to read that you had a great stay and were able to enjoy our facilities whilst here. It is especially pleasing to learn that you have stayed at other nearby locations and will stay with...

Sydney, Australia
Reviewed 1 week ago

The room, location, cleanliness, facilities was all excellent. The fact that we could go for a walk and access so many different places was spectacular. The room was clean and comfortable. It was lovely.

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Thank sera2017
Tim E, Assistant Manager at Mantra Parramatta, responded to this review

Dear sera2017, Thank you for taking the time to write a fantastic review of your recent stay with us. I am pleased to see you enjoyed our facilities here and found the room to clean and comfortable. It is also great that you were able to take advantage of our location where everything is close by. Thank you again for...

Albury, Australia
Reviewed 1 week ago

Don't have a credit card so gave my debit card thinking they would swipe and keep details. $50 was held from balance for two days before I had to call to get it fixed. Then 4 days later (over weekend) I get a $8.10 bill on card. When I called they said I used the mini bar and had a...

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Thank K5471KWwayneb
4677
Reviewed 1 week ago

Personal experiences for the first time was alright, although staff are a bit unfriendly and unwelcoming. Rooms were alright & the apartment is set in a perfect location nearby everything love it, dislike is the quality of service being offered.

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1Thank juelo2017

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Mantra Parramatta is the ideal choice when mixing business with pleasure, just minutes from ANZ Stadium, The Olympic Park at Homebush Bay and Parramatta's thriving business and retail centre. Mantra Parramatta comprises of spacious studios, one bedroom apartments and Spa Rooms all with premium facilities such as individually controlled air conditioning, broadband internet, cable TV, in-house movies, kitchenette and laundry facilities (apartments only), private balcony (apartments only), in-room safe, mini bar, tea and coffee making facilities. Mantra Parramatta caters to business and leisure travellers who demand and expect quality, comfort and premium facilities. With 24 hour reception, a foreign exchange desk, concierge and leisure facilities including a outdoor pool, spa, gym, sauna, turkish bath, under cover parking charged at $15 per day(subject to availability), ironing facilities, data port, room service, guest laundry and restaurant and bar. Mantra Parramatta also offers guests the convenience of dining in style at the Ivory Restaurant & Tantra Bar.Trading hours are as follows: Mon-Thu: Restaurant breakfast,lunch,dinner with 24 hour Room Service/Fridays:Restaurant & Room Service breakfast & lunch only/Sat-Sun: Restaurant & Room Service lunch only/Fri-Sun: Room Service Supper/Dinner from 5pm-10pm only. There are also function and conference facilities, with three main meeting rooms, representing a choice of Gold, Silver and Bronze rooms. Business travelers have the choice of booking the rooms separately or combined to host conferences for up to 200 delegates. Only 45 minutes from Sydney airport, Mantra Parramatta is only 500m to Parramatta Train Station, Westfield Shopping Town, and a short drive to Rosehill Gardens Racecourse making it the ideal base for your next getaway. ... more   less 

Additional Information about Mantra Parramatta

Address: Corner Parkes Street & Valentine Avenue, Parramatta, New South Wales 2150, Australia
Region: Australia > New South Wales > Greater Sydney > Parramatta
Price Range: RM437 - RM961 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra Parramatta 4.5*
Number of rooms: 230
Reservation Options:
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Also Known As:
Mantra Parramatta Hotel Parramatta
Mantra Hotel Parramatta
Hotel Style:
#4 Luxury Hotel in Parramatta
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Questions & Answers

Here's what travellers have asked, with answers from Mantra Parramatta staff and other travellers.
1 question
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3 months ago

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Questions? Get answers from Mantra Parramatta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south side are much more quieter but higher floors offers less noise”
 of 5 bubbles thail2017, 12 Jan 2017 | Read review
“Do ask for a room facing away from the street (not busy main street, but still a bit noisy).”
 of 5 bubbles planetjulija, 3 Jan 2017 | Read review
“16th floor is the highest and ask for Sydney city views”
  • Kitchen
  • Room service menu
 of 5 bubbles tommomelbourne, 21 Nov 2016 | Read review
“Basic rooms are just OK; pay more for something better and perhaps ask for an upgrade.”
 of 5 bubbles Michael_BW6787CQ, 18 Nov 2016 | Read review
“Car park has a tenency to be full, so make sure you book and pay for a space.”
 of 5 bubbles HRwilltravel, 31 Oct 2016 | Read review
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