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Mantra Parramatta

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862 Reviews from our TripAdvisor Community

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Showing 858: English reviews
Perth, Australia
Reviewed yesterday NEW

Very disappointed with Mantra in Parramatta. My wife inadvertentdly left her earrings on the bedside table. Couple of hours after we checked out (Mon Dec 5) we emailed and called. They hadn't seen them. Housekeeping hadn't picked them up. Couldn't help. Sorry. Yeah, right. Won't be staying there again,

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Helpful?
Thank 264gerry
Australia
Reviewed yesterday NEWvia mobile

Just enjoyed 3 nights at the Mantra Parramatta. Super friendly and helpful staff. Very welcoming & great first impression. Room was spacious & clean. Good location - short walk to train & shops. Breakfast buffet was also great.

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Thank Wayne006
Sydney, Australia
Reviewed yesterday NEW

Clean, comfortable and great spa! Would recommend for business trips, or short stays. Location was great, only a short walk to restaurants and the main hub of activity on Church Street. Friendly staff.

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Thank sigrids2016752
Newcastle
Reviewed 2 days ago NEW

Great place to stay for a weekend away close to shops and pubs and right down the road from the train station which is only another 10 min ride to inner city. Great place for the feel of Sydney but feels like you right at home.

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Thank nicolah667
Reviewed 3 days ago NEW

We ran a seminar and workshop in the hotel. We chose the venue because of its central location. The meeting area was adequate and the staff very accommodating. The catering was and service provided quietly and unobtrusively. The sound insulation was not as good as it might have been with a competing seminar in the adjacent room.

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Thank Kieran O
Jacksonville, Florida
Reviewed 5 days ago NEW

Overall very happy with our stay. We booked at last minute and didn't know anything about area, etc. location turned out to be great, room good, and our stay was wonderful Coming from US- still surprised at having to pay for wi-fi. This was the only hotel we had to pay for wi-fi.

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Helpful?
Thank jacki b
Tim E, Assistant Manager at Mantra Parramatta, responded to this review

Dear jacki b, Thank you for choosing to stay with us for your last minute booking and for taking the time to write a review. We are so pleased to learn that you found our location was suitable for you and overall had a wonderful stay! Unfortunately Wi-Fi is charged as you have described however your feedback will be forwarded...

Melbourne
Reviewed 5 days ago NEW

I'm not happy with service when they ask just 30 min late checkout even I past one of they staff message after that also receptionist ask for next day room fee then i told her what happened. After 30 late she is said u don't need pay.

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Thank pillainayagams
Tim E, Assistant Manager at Mantra Parramatta, responded to this review

Dear pillaianayagams, Thank you for your patronage and for sharing your feedback. I apologise for any inconvenience regarding miscommunication in regards to the 30 minute later departure. If you would like, please feel free to contact me directly at the hotel on (02) 96 85 1600 as I would be more than happy to discuss the matter. Kind Regards, Tim...

Perth, Australia
Reviewed 6 days ago NEW

Stayed only 2 nights on business and found room to be more than adequate. Very neat and tidy and well appointed. Comfy bed but pillows were too soft for me. Room did lack an information folder containing location of hotel amenities and more TV channels would have been a bonus. The check in staff were very friendly and the ability...

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Helpful?
Thank helenl75
Tim E, Assistant Manager at Mantra Parramatta, responded to this review

Dear helenl75, Thank you for taking the time to write such a nice review of your recent stay with us. Our team will be thrilled to read that you found them to be friendly and the room to be neat and tidy for your two night stay. I do apologise that the compendium was not in your room during your...

Melbourne, Australia
Reviewed 6 days ago NEW

We had a very nice time at Mantra. Very approachable and friendly staff. Good rooms, good temp. control and air conn. Utensils provided in the kitchen are good too! It would be great if there could be stuff to use the microwave as well.

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Helpful?
Thank Sabeeha S
Tim E, Assistant Manager at Mantra Parramatta, responded to this review

Dear Sabeeha, Thank you for writing such a great review of your recent stay at Mantra Parramatta. Our team will be absolutely thrilled to read your feedback, particularly your very kind words regarding the approachable staff. It is also great to see you found the kitchen utensils were of good quality as well. Thank you again Sabeeha for a very...

Sydney, Australia
Reviewed 6 days ago NEW

Great rooms just don't order the food or open the windows if you don't want to hear the trains cranking by. Oh and don't forget to bring $200 deposit even though they have your license details and you have already paid in full.

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Thank hungry741
Tim E, Assistant Manager at Mantra Parramatta, responded to this review

Dear hungry741, Thank you for your patronage and taking the time to share your experience. Allow me to apologise for the noise you experienced during your stay and that the food wasn't quite to your liking. In regards to the security bond, this is normal practice for hotels such as ours to hold a pre-authorization despite the room being paid....

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Mantra Parramatta is the ideal choice when mixing business with pleasure, just minutes from ANZ Stadium, The Olympic Park at Homebush Bay and Parramatta's thriving business and retail centre. Mantra Parramatta comprises of spacious studios, one bedroom apartments and Spa Rooms all with premium facilities such as individually controlled air conditioning, broadband internet, cable TV, in-house movies, kitchenette and laundry facilities (apartments only), private balcony (apartments only), in-room safe, mini bar, tea and coffee making facilities. Mantra Parramatta caters to business and leisure travellers who demand and expect quality, comfort and premium facilities. With 24 hour reception, a foreign exchange desk, concierge and leisure facilities including a outdoor pool, spa, gym, sauna, turkish bath, under cover parking charged at $15 per day(subject to availability), ironing facilities, data port, room service, guest laundry and restaurant and bar. Mantra Parramatta also offers guests the convenience of dining in style at the Ivory Restaurant & Tantra Bar.Trading hours are as follows: Mon-Thu: Restaurant breakfast,lunch,dinner with 24 hour Room Service/Fridays:Restaurant & Room Service breakfast & lunch only/Sat-Sun: Restaurant & Room Service lunch only/Fri-Sun: Room Service Supper/Dinner from 5pm-10pm only. There are also function and conference facilities, with three main meeting rooms, representing a choice of Gold, Silver and Bronze rooms. Business travellers have the choice of booking the rooms separately or combined to host conferences for up to 200 delegates. Only 45 minutes from Sydney airport, Mantra Parramatta is only 500m to Parramatta Train Station, Westfield Shopping Town, and a short drive to Rosehill Gardens Racecourse making it the ideal base for your next getaway. ... more   less 

Additional Information about Mantra Parramatta

Address: Corner Parkes Street & Valentine Avenue, Parramatta, New South Wales 2150, Australia
Region: Australia > New South Wales > Greater Sydney > Parramatta
Price Range: RM452 - RM1,068 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra Parramatta 4.5*
Number of rooms: 230
Reservation Options:
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Also Known As:
Mantra Parramatta Hotel Parramatta
Mantra Hotel Parramatta
Hotel Style:
#3 Luxury Hotel in Parramatta
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Questions & Answers

Here's what travellers have asked, with answers from Mantra Parramatta staff and other travellers.
1 question
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1 month ago

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Questions? Get answers from Mantra Parramatta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“16th floor is the highest and ask for Sydney city views”
  • Kitchen
  • Room service menu
 of 5 bubbles tommomelbourne, 21 Nov 2016 | Read review
“Basic rooms are just OK; pay more for something better and perhaps ask for an upgrade.”
 of 5 bubbles Michael_BW6787CQ, 18 Nov 2016 | Read review
“Car park has a tenency to be full, so make sure you book and pay for a space.”
 of 5 bubbles HRwilltravel, 31 Oct 2016 | Read review
“Specify a quiet room”
 of 5 bubbles Aditya71, 11 Sep 2016 | Read review
“Request a city view if available”
 of 5 bubbles Hawkeye4077, 27 Aug 2016 | Read review
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