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Kartika Wijaya Hotel

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78 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Bekasi, Indonesia
Reviewed 3 days ago NEWvia mobile

Cons: - Got the old building, need some improvement (or maybe renovation) on its interior e.g. The carpet need the new one, some of spot door at bathroom has run ages. - No latch key at the door. - No safety deposit box. - No bathrobe. - The towel has some spot stain and not white enough, rough, the size...

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Thank mrsnatalya
Klaten, Indonesia
Reviewed 3 weeks ago via mobile

We booked superior room, located back side of hotel. Just drive your car and park in front of our room. Easy to unload baggage. Room 274. King size bed. Hot water available. Good breakfast, child play ground still under construction. Second visit and still very gòod to stay. Hotel located at the center of Batu. Easy to find. We enjoyed...

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Thank Yanda P
kartika w, Guest Relation Officer at Kartika Wijaya Hotel, responded to this review

Dear Mr.Yanda P Thanking you for choosing Kartika Wijaya Hotel as your accomodation during your visit to our shining city - Batu Highly appreciated for your valuable input to always increase our quality of service for our valuable customers - like you looking forward to welcoming you again to Batu , espcially Hotel Kartika Wijaya - Batu Heritage Hotel Salam

Reviewed 14 November 2016 via mobile

The property is a resort type but I stayed in the hotel as the cottage type was fully occupied. The room I stayed in was clean but it's lacking in amenities. The hotel building has no reception desk, so all the check in/out has to be done in the main building (which was fine as it's not too far away)....

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Thank Patty A
kartika w, General Manager at Kartika Wijaya Hotel, responded to this review

Dear Mrs.Patty A Warmest greeting from Kartika Wijaya Batu Hotel it would be our pleasant to have you and family during your vacation in Batu City Your Nice Advice also Would be our big support to always provide best services to our potential clients as you are at last , send our warmest regards to your family

Reviewed 18 October 2016 via mobile

The hotel has excellent potential to be 5 star hotel. Beautiful views, green landscape, pools and ponds and different room styles. But services are not up to the standards: Breakfast very limited choice. Old bathroom fittings. Cold washbasin water

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1Thank Ishaq A
kartika w, Guest Relation Officer at Kartika Wijaya Hotel, responded to this review

Dear Mr. Ishaq A Warm greeting from Kartika Wijaya Hotel Batu Heritage Hotel It was our pleasure to have you in our antique & heritage building Hotel during your visit to calm and peaceful Batu City as your precious input and advice will be highly appreciated and put as our bold project in order to improve the satisfaction of all...

Reviewed 19 July 2016

Book superior or standard room and upon arrival at midnight found out that there is no air con in the room. Once i enter the room, it felt stuffy and have to open the windows in order to get some fresh air for the room. As the room was stuffy, i open the windows to let the cool air to...

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1Thank Marcos I
kartika w, Manajer at Kartika Wijaya Hotel, responded to this review

Dear Mr. Marcos Warm greeting from Kartika Wijaya Hotel Batu Heritage Hotel It was our pleasure to have you in our antique & heritage building Hotel during your visit to calm and peaceful Batu City as your precious input and advice will be highly appreciated and put as our bold project in order to improve the satisfaction of all of...

Sidoarjo, Jawa Timur, Indonesia
Reviewed 14 July 2016 via mobile

The room was clean and neat. The bathroom also clean and food. The staff was so friendly and helpful. Near to Batu Secret Zoo! Playground and swimming pool was great! The breakfast is good! Cross the street, u can try the famous STMJ at Batu! (Milk Egg Honey Ginger)

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2Thank Sianly I
kartika w, Manajer Kantor Depan at Kartika Wijaya Hotel, responded to this review

Dear Sianly I Thanks for staying with us during your visit to our calm , peace and lovely city - Batu Your valuable advice is very useful for us to upgrade our service to our valuable customers like you we will put highly attention to your advice and look forward to welcoming you again to Hotel Kartika Wijaya Batu Heritage...

Reviewed 5 July 2016 via mobile

We stay for 3 days 2 night and overall its satisfying, the location is strategically located nearby all Batu tourist's attractions. The room was good and clean, but the bed need changes as its not as good as it should. The service and friendliness of the staffs are superb!! Really value for money 4 stars heritage hotel in Batu.

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1Thank Tonny Hartono T
kartika w, General Manager at Kartika Wijaya Hotel, responded to this review

Dear Mr.Tonny Hartono Thanking you for choosing Kartika Wijaya Hotel as your accomodation during your visit to our shining city - Batu Highly appreciated for your valuable input to always increase our quality of service for our valuable customers - like you looking forward to welcoming you again to Batu , espcially Hotel Kartika Wijaya - Batu Heritage Hotel Salam

Jakarta, Indonesia
Reviewed 29 June 2016

Kartika Wijaya Hotel has (quite) new deluxe rooms in a modern 4 storey building. We stayed in the two deluxe connecting rooms and are satisfied with the facility and hospitality. The deluxe rooms equiped with air con and has no "funny" humid smell. There is elevator in new building so makes it easy to carry our big heavy luggages. Location...

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2Thank HusinWidjaja
kartika w, General Manager at Kartika Wijaya Hotel, responded to this review

Dear Mr. Husin Thank you for staying with us during your visit to our calm , peaceful and lovely city - Batu We are looking forward to welcoming you and your family again See you soon Regard

Depok, Indonesia
Reviewed 2 June 2016 via mobile

Stayed for 3 nights in Kartika Wijaya and everything running OK. Take the suite room and its spacious and perfectly fit with amenities. My only concern that the cleanliness in the room that its seems to be not well controlled. The same situation also in the lift, corridor, etc. The hotel is actually very nice with well managed playground, pool...

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1Thank rendy_nasution
kartika w, General Manager at Kartika Wijaya Hotel, responded to this review

Dear Mr. Rendy Thanks for staying with us during your visit to our calm , peace and lovely city - Batu Your valuable advice is very useful for us to upgrade our service to our valuable customers like you we will put highly attention to your advice and look forward to welcoming you again to Hotel Kartika Wijaya Batu Heritage...

Kuala Lumpur, Malaysia
Reviewed 18 February 2016

I stayed and knew this hotel from website and the view is magnificent especially when I sat in the coffee shop and enjoyed the cup of hot coffee there,..so calm, peace and I won't forget the whole staffs over there mostly are very friendly with polite smile and handful,...I would and surely come again to Batu and stay in this...

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1Thank Naslina

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Centre with Internet Access
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Here the enjoyable beautiful view of Panderman Mountain which you could get when you and your family plan to your vacation at Kartika Wijaya Hotel. The fresh air that you could feel upon you arrive and put your step at the lobby of the hotel that built in 1891 by using Dutch architecture and equipped with modern buildings. ... more   less 

Additional Information about Kartika Wijaya Hotel

Address: Jln. Panglima Sudirman 127, Batu 65313, Indonesia
Region: Indonesia > Java > East Java > Batu
Price Range: RM201 - RM344 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kartika Wijaya Hotel 3*
Number of rooms: 115
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Questions & Answers

Here's what travellers have asked, with answers from Kartika Wijaya Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't choose a room that is facing the road...too noisy with the motorbike racing through the main street and pumping their noisy exhaust!”
 of 5 bubbles marcosi681, 19 Jul 2016 | Read review
“Rooms facing the main reception have much better view, i.e. mountain view.”
 of 5 bubbles HusinWidjaja, 29 Jun 2016 | Read review
“Choose cottage or deluxe room on the 2nd floor closest to lobby for better wifi.”
 of 5 bubbles andri_sw, 27 Dec 2015 | Read review
“Newly renovated/modernized rooms with A/C in the far building are nicer than the older ones.”
 of 5 bubbles TravelerO279, 2 Oct 2015 | Read review
“Rooms in the 2nd floor in the old building facing the Panderman Hill”
  • The huge
 of 5 bubbles yos577, 13 Jul 2015 | Read review
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