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The Master Builder's House Hotel

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Traveller (247)
Room & Suite (68)
Dining (27)
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Overview
  • Excellent43%
  • Very good30%
  • Average18%
  • Poor7%
  • Terrible2%
Travellers talk about
“the river”(172 reviews)
“new forest”(132 reviews)
“henry adams wing”(104 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (990)
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Traveller rating
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11 - 15 of 984 reviews
Reviewed 14 May 2018

The room was modest, compact but clean. However, lacking a deadlock or security chain meant it fell woefully short of what should be regarded as acceptable. The Yachtsman Bar was very disappointing. My wife described it as having all the character of National Trust Café...More

1  Thank Randomhunger
Response from Kara B, General Manager at The Master Builder's House HotelResponded 4 weeks ago

Dear guest I was disappointed to read your review following on from your recent stay with us. We have never had the need to install deadlocks on the bedroom doors, and would worry, in the case of an emergency, that these could be a hinderance....More

Reviewed 14 May 2018 via mobile

My husband and I stayed here overnight with our 12 year old daughter - the location beside the estuary in the historical building as part of Bucklers Hard is idyllic, especially in the sunshine, our room was in the original old part of the house,...More

Thank Paula H
Response from Kara B, General Manager at The Master Builder's House HotelResponded 4 weeks ago

Dear Paula Thank you for taking the time to write a review following on from your recent stay with us. I am delighted to hear that you enjoyed your time with us and I do hope that we might have the chance to welcome you...More

Reviewed 3 May 2018

we had our wedding here at he venue with 50 guests. We had the exclusive use of the hotel during that time. It is a wonderful venue for a wedding and even with a bit of rain still looks picturesque. The rooms in the main...More

Thank PARG
Response from Kara B, General Manager at The Master Builder's House HotelResponded 4 weeks ago

Dear guest Thank you for taking the time to write a lovely review on your recent wedding with us. I am delighted to hear that you enjoyed your special day, and that the weather didn't marr the occasion. I do hope that we might have...More

Reviewed 30 April 2018

Our Wedding at The Master Builder's was wonderful. The venue is beautiful but not over the top like some other venues we had looked at. The staff were amazing and very accommodating. Liga, the event co-ordinator, was brilliant throughout the planning process, on hand to...More

1  Thank Viney85
Response from Kara B, General Manager at The Master Builder's House HotelResponded 4 weeks ago

Dear guest Thank you for taking the time to write a lovely review on your recent wedding with us. I am delighted to hear that you enjoyed your special day, and I do hope that we might have the chance of welcoming you back in...More

Reviewed 23 April 2018

The hotel was lovely and situated in a beautiful spot. The accommodation was great. Unfortunately the staff need communication and customer service training. We had booked a table for 4 in the restuarant for 7.30pm. We arrived early so had a drink in the bar....More

2  Thank jblackmore34
Response from Kara B, General Manager at The Master Builder's House HotelResponded 23 April 2018

Dear guest I was most disappointed to read your review following your recent 60th birthday stay with us. Please accept my sincere apologies with regards to the issues you enccountered in the restaurant. Unfortunately it is very hard for me to give an honest answer...More

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Most Booked Properties in Bucklers Hard
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$132 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$132 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (247)
Room & Suite (68)
Dining (27)
Pool & Beach (2)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
jaynerogers1001
27 August 2017|
AnswerShow all 6 answers
Response from Nick J | Reviewed this property |
Yes
0
Votes
Londontraveller008
6 February 2017|
AnswerShow all 5 answers
Response from Vicky D | Reviewed this property |
It would be a good idea to update all round. There was nothing mentioned when we stayed there.
0
Votes
yvonnejoslin
26 January 2017|
Answer
Response from Kara B | Property representative |
Good Evening, Thank you for considering staying at our venue. So sorry but we only allow 2 dogs at a time in our bedrooms. We do have ground floor rooms that are dog friendly which are located in our Henry Adams wing... More
0
Votes
Room Tips
"Avoid the annex unless you happen to be a car park enthusiast."
Read review
"Agamemnon and Victorious are the best rooms"
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"Don't eat in the restaurant!"
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"If you can, request the Henry Adams office to eat in - incredible views and private dining!"
Read review
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