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Hotel Primula Pointray Besut

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Hotel Primula Pointray Besut
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10 Reviews from our TripAdvisor Community

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Showing 9: English reviews
Reviewed 27 April 2016

This hotel needs a major refurbishment and overhaul. The backyard to the beach was in total darkness. There was no effort at maintaining the landscape. The mattresses were ancient. The water heater pump needs servicing. The pool.... I cannot find any good point to comment except for the very kind and courteous foreigner at the front desk a.k.a concierge a.k.a...

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Thank Hairol O
Massachusetts
Reviewed 9 February 2016 via mobile

We ended up here via default as rough seas meant that boat crossings to Perhentian Island was cancelled. It is barely a 5 minute drive from the Kuala Besut Jetty. Kudos to the hotel staff who kindly offered us a family room to rest in (knowing that we took the very early flight in from KL) whilst our rooms were...

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Thank Rusnita2014
Copenhagen Region, Denmark
Reviewed 15 April 2015

I arrived at this hotel late night and left early morning, as I was on my way to Perhentian. The room was clean and the bed was nice and clean as well and not worn out. The bath room was also clean. Televison on the room and a small terrasse. WIFI was working fine. Breakfast was served in the room....

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Thank SorenWH
Kuala Lumpur, Malaysia
Reviewed 15 June 2014

Booked it as a stopover before going into Perhentian the next morning. Even when driving in we were wondering if we were entering the hotel grounds or some deserted place. Booked a superior room which was on the 3rd floor but after learning that they don't have a lift or any staff to help carry our bags, we insisted to...

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1Thank MazBakar
Sandefjord, Norway
Reviewed 11 July 2013 via mobile

Arrived having booked a room with extra bed and breakfast included. Had to change room in order to get all the beds I had paid for - fair enough. Very little or no information when checking in. Tried to hit for breakfast at 9.30, but was told that there was no breakfast. No Wifi or pool - as promised either....

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Thank klutnes
Johor Bahru, Malaysia
Reviewed 10 February 2013

We booked the hotel via Agoda. From outside, the hotel looks impressive.Deluxe room is spacious with 1 single bed and 1 queen bed. The room looks like it has been used and the shower head has no proper holding place. Plus when we first walked in the room, the room smells like someone left a fish in the room.No lift...

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1Thank h3llion
Kuantan, Malaysia
Reviewed 5 October 2012 via mobile

I already call the hotel for booking since 2 October 2012, the resevation counter acknowladge and said my booking has been completed. Unfortunetly, today when I went to the hotel, the recieption counter said my booking has been lost and not in the system. More worst there are no more rooms.

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Thank visitoradvise
Perth, Australia
Reviewed 9 September 2012

We wanted to stay in Kuala Besut to be close to family living just outside Pasir Puteh. This hotel would have so much more potential if the service and facilities were maintained in a much better condition. The main complaint was the smell of the drains (toilet and shower drains) - they were really bad and permiated the whole room...

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Thank Loobung
Reviewed 1 July 2012

We stayed for three nights and enjoyed the breakfasts and swimming pool and friendly staff. The downsides were too far from town, rooms could do with refurb, and one of us got food poisening from a steamboat meal.

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4Thank Vanjacksons

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Beachfront
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
Enjoy the comfort of our hotel. ... more   less 

Additional Information about Hotel Primula Pointray Besut

Address: Persiaran Air Tawar Jalan Pasar, Kuala Besut 22200, Malaysia
Region: Malaysia > Terengganu > Besut District > Kuala Besut
Number of rooms: 25
Also Known As:
Hotel Primula Pointray Besut Kuala Besut, Terengganu
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Questions & Answers

Questions? Get answers from Hotel Primula Pointray Besut staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't arrive at night !”
 of 5 bubbles hairolo, 27 Apr 2016 | Read review
“Stay at the top floor due to it can be a bit noisy with teils on the floor.”
 of 5 bubbles SorenWH, 15 Apr 2015 | Read review
“If you have to stay here, then get a ground floor room and perhaps the drains won't smell as much? And don't travel during Ramadan or Hari Raya - you might get a better service all round.”
 of 5 bubbles Loobung, 9 Sep 2012 | Read review
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