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Sugar Beach Hotel

Expedia.comUS$112*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sugar Beach Hotel
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383 Reviews from our TripAdvisor Community

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Showing 319: English reviews
Boston, Massachusetts
Reviewed 8 March 2017

The service was great and the people are so friendly. I especially loved the private beach that isn't shared with anyone and is only accessible to guests of sugar beach hotel. The rooms are so clean and incredibly nice. I was blown away when I first walked into our room because it looks and feels like a 5 star hotel...

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Helpful?
Thank Marlay S
Victoria B, Director General at Sugar Beach Hotel, responded to this review

Dear Marlay S, One of our biggest asset id our staff, people are what makes the difference and of course the private beach and natural surroundings are part of our highlights as well as our clean and spacious rooms. You probably stayed in a suite, we are proud of our product and family, thrilled you felt like a 5 star...

Province of San Jose, Costa Rica
Reviewed 23 February 2017

We arrived and had a room far from the water, it was a bit difficult trying to locate the room but we finally found it. Looked just like the pictures. Gorgeous infinity pool and clean, well kept beach, The views were amazing. The room was no great shakes. Really uncomfortable wooden chairs on the porch area, the walls are very...

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Helpful?
1Thank Jewellsmom
Victoria B, Director General at Sugar Beach Hotel, responded to this review

Dear Jewellsmom, We have map in the main entrance and the beach to help our guests get located. Happy that what it looked just like the pictures, we really want to provide a clear image and what to expect when you come here. Thank you very much for appreciate our staff, gorgeous infinity pool, sugar beach is a gem and...

Belleville, Illinois
Reviewed 18 February 2017

We just returned from staying 4 nights at this property. Our room was very spacious and was located near the front desk on the top floor over looking the pool. It had two large rooms with their own balconies. The first room had an open air feel to it. It had 3 windows that were only covered by shutters which...

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Helpful?
Thank leerwilson64
Victoria B, Director General at Sugar Beach Hotel, responded to this review

Dear leerwilson64, You stayed in a Master Suite, your description about the room and experience makes us feel like you enjoyed it a lot and that fills us with joy. Sorry about the bar service at the pool, it´s the law we cannot provide the service there but yes to every other part of the hotel. Hope you enjoyed your...

Reviewed 15 February 2017 via mobile

This hotel has a wonderful beach and the staff is very accommodating. Lunch room has a very good view of the ocean and the menu is excellent. I would recommend to visitors who want to get access to this quiet and beautiful beach. We will come back.

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Helpful?
Thank Kim N
Victoria B, Director General at Sugar Beach Hotel, responded to this review

Dear Kim N, There is nothing like the word of our clients, thank you so much for your positive comment about our hotel. Sugar Beach is wonderful and we are so happy our staff was accommodating. Probably reserved an ocean view is really breath taking to have that stunning view every day isn’t? Our local chef will be delighted to...

Melrose, Massachusetts
Reviewed 14 February 2017

This resort feels as though it has known better days...but the basics are good and the beach a wonderful place! Many of the staff are older men (waiters, for example), who are professional but cold--not like other experiences with staff (who, I admit, tended to be young) in the country. The facility will not stand out in your memory...but you'll...

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Helpful?
Thank Martha H
Victoria B, Director General at Sugar Beach Hotel, responded to this review

Dear Martha H, Thank you for sharing you experience. Sugar Beach is undeniably wonderful! We are constantly working on maintenance to keep a fresh look but we must recognize is not easy being in front of the ocean. We are proud to keep on providing great natural experience for those who visit us with a local friendly service and a...

Sacramento, California
Reviewed 9 February 2017

My boyfriend of 15 years and I recently got married on Sugar Beach. It was absolutely amazing! The atmosphere, the people, the food, the service, along with the most spectacular sunset made for a perfect day. The staff made us feel so very special and treated us like we were part of a family, it was so much fun. I...

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Helpful?
Thank laurie447
Victoria B, Director General at Sugar Beach Hotel, responded to this review

Dear laurie447, Congratulations once again!! Thank you very much for choosing us for your elopement, it was so beautiful!! You know you are part of the family and we can´t wait to have you guys back soon. We will never forget you, there is a little piece of you here, thank you for taking the time to write such and...

Idaho Falls, Idaho
Reviewed 8 February 2017

Excellent four nights at Sugar Beach Hotel over New Year's Holiday. We had a garden view room which provided a partial view of the Pacific. The room was quite large and included a dressing area with a sink, wardrobe, and safe as well as a separate bathroom which had a large counter in addition to the usual amenities. There were...

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Helpful?
Thank cbg52
Victoria B, Director General at Sugar Beach Hotel, responded to this review

Dear cbg52, What a great pleasure to read you had an excellent stay with us, especially for those dates!! Every Garden view provides depending on the season part view of the ocean but we sale them as garden so that clients can come and we rather blow their expectation than to create a falsa expectation. Our rooms are basics, spacious...

New Jersey
Reviewed 25 January 2017

We had a wonderful, spacious room a few steps from the ocean. We watched the sunsets from our porch. Sugar beach is located in a cove surrounded by green hills, a picturesque setting. The staff is helpful and friendly. Breakfast and dinner at the restaurant were good to excellent. Breakfast was included with the room, though the menu was limited....

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Helpful?
Thank JerseyBill
Victoria B, Director General at Sugar Beach Hotel, responded to this review

Dear JerseyBill, Greetings from sunny Sugar Beach! All our rooms are super close to the ocean surrounded by nature and peaceful atmosphere. Thrilled you founded our staff helpful and friendly, we are here to serve our guests and assist in any possible way from setting up tours, transportation to pointers around the area and recommendations. Your high rating on the...

Santa Monica, California
Reviewed 25 January 2017

I have benn to Hotel Sugar Beach for the last three years - leading a retreat adventure there. This is a phenomenal setting of beauty, service and relaxation. the staff is exceptional in taking care of our needs and being of service and assisting us in exploring the surrounding area. The rooms all allowed us to hear the ocean and...

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Helpful?
Thank Susann S
Victoria B, Director General at Sugar Beach Hotel, responded to this review

Dear Susann S, We really appreciate you taking the time to write a comment about your experience with us. It was really a pleasure to serve you and your wellness group here. Think you get our natural environment and so happy you enjoyed our staff and our desire to go above and beyond for our guests. Your room close to...

Reviewed 17 January 2017 via mobile

I had the opportunity to make a last minute trip to receive the new year at the beach. I just found a room at Sugar Beach Hotel, then travel on Dec 31 from San Jose with my Family. Initial service by phone was great since frontdesk team help me a lot on finding this last minute option. Place is very...

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Helpful?
Thank Wally B
Victoria B, Gerente at Sugar Beach Hotel, responded to this review

Dear Wally B, Thank you so much for taking the time to write and share your experience. Happy you had the opportunity to come to spend new year´s eve with us, you were probably one of the few spots available due to last minutes’ cancellation because is such a crazy season but we always try to keep it tranquil for...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
We are one of the few small hotels in Guanacaste, with a pristine secluded beach, surrounded by nature. Enjoy breathtaking views and experience the Pura Vida lifestyle. ... more   less 

Additional Information about Sugar Beach Hotel

Address: Playa Pan de Azucar, Playa Potrero, Costa Rica
Region: Costa Rica > Province of Guanacaste > Playa Potrero
Price Range: RM498 - RM774 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sugar Beach Hotel 3*
Number of rooms: 27
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Questions & Answers

Here's what travellers have asked, with answers from Sugar Beach Hotel staff and other travellers.
21 questions
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Questions? Get answers from Sugar Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are being updated this summer but we're still extremely nice. Love this property. ”
mjfellca1, 24 May 2017 | Read review
“We stayed in a delux king room and it was wonderful. I think we paid an extra $20/night for the bigger room and it was well worth it.”
M139GCalison, 22 May 2017 | Read review
“We stayed in a master suite and it had a wrap around porch with great ocean views!”
natalieh960, 3 Apr 2017 | Read review
“Secluded private private and quite with great service. Must have the Ceviche!”
  • Our secluded paradise
334bartf, 28 Mar 2017 | Read review
“We did not stay at the hotel. We ate at the restaurant.”
dlhunt, 15 Mar 2017 | Read review
5 of 5
Expedia.com
US$112* /night
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Booking.comUS$119
Hotels.comUS$113
Orbitz.comUS$112
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Prices are for 1 room, 2 adults
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