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We arrived in Arette and without a booking were able to stay here. We found both the owners - especially the lady very welcoming and spoke good English. The rooms are basic and the decoration - as others have written is unusual. It is very...More
Stayed here while doing a motorcycle tour of the Pyrenees. I was travelling alone and hadn't booked in advance. I was given room 11 which had everything I needed; a bed, a bathroom, a wardrobe and a window. No view though. I found the hosts...More
I stayed here twice. The rooms are cheesily decorated: lime green walls, super ugly furniture. The bathrooms are ugly, and even the bath towel had a slight odor of stale smoke. You can rest assured that the smoking owner does laundry too, of course, while...More
Response from Hotel2lours, Responsable relations publiques at Hotel de l'Ours
With all the due respect we owe to our customers it is very important for us to respond at this comment. You should not write information that you haven't checked:
The Hotel de l’Ours is completely nonsmoking. Bar, restaurant, public rooms and bedrooms are nonsmoking....More
Stay away from room number 11 - that's not a room, that's a broomstick garage!
The man was quite friendly,
the woman way less...
In the morning it appeared that she was not correct - I had to stand on my stripes and refused to...More
Response from Hotel2lours, Directeur général at Hotel de l'Ours
Avec tout le respect que nous vous devons, je me permettrai de vous répondre et de vous énoncer à notre...More
Booked this hotel because of the good reviews it appeared to have .
We turned up at 20.30 after a longs days travelling, to find they werent even aware of our advance booking, and hadnt checked their emails from the booking company.
They did have...More