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Pinetree Marina Resort

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Persiaran Tanjung Pengkalan Puteri, Iskandar Puteri 79100 Malaysia
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Traveller (56)
Room & Suite (28)
Pool & Beach (5)

About

#4 of 6 hotels in Iskandar Puteri
Location
Cleanliness
Service
Value
Each unit is designed to capture the brilliant view of the harbour or greenery surrounding it. The designs aim to complement and integrate the natural beauty of the environment, ensuring plenty of natural sunlight and stunning views of the water and flora around the area.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Coffee shop
Bicycle rental
Game room
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool with view
Adult pool
Outdoor pool
Fitness / spa changing rooms
Sauna
Breakfast available
Breakfast in the room
Kids pool
Free airport transportation
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Steam room
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Dining area
Housekeeping
Kitchenette
Bath / shower
Safe
Seating area
Separate dining area
Separate living room
Sofa
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Microwave
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Chinese, Malay
23Reviews6Q+A1Room tip
Traveller rating
  • 14
  • 4
  • 3
  • 1
  • 1
Time of year
Traveller type
Language
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Popular mentions
MwL13 wrote a review Feb 2020
Kuala Lumpur, Malaysia10 contributions3 helpful votes
- new condo besides fraser place. sharing parking with fraser place. - big room however required extra charge for using utensil in the unit is not reasonable. - stay for family trip for school holiday in Nov 19. - great location for us to visit the hello kitty land.
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Date of stay: November 2019
1 Helpful vote
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Response from PinetreeMarinaResort, Manager at Pinetree Marina Resort
Responded 2 May 2020
Dear valued guest, Thank you for spending your time and sharing your reviews on your stay in PINETREE MARINA RESORT. I am glad to learn that you had an enjoyable stay with us. Thank you so much for pointed out the issue that we can do better. We hope to welcome you back in near future so that we can create more great experience for your coming stays.
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Mango_Field wrote a review Dec 2019
Singapore, Singapore202 contributions130 helpful votes
Just like the fellow Singaporean named Joe whom reviewed before me. I was attracted to this resort due to its promotional prices. I had to admit, the first impression upon entering the apartment was great, as it is Big and Spacious. Now let me say all the bad points of this apartment. 1) Just like the previous guy whom reviewed before me, the receptionist wasn’t welcoming at all. It was a chinese lady. She did not take the initiative to tell us 2 important points. she did not tell us how to validate our carpark ticket she did not tell us we have to dial 200 at the intercom to page for the service counter. 2) the shower screen door is defective, I told the technician and he said because its already 8pm, everyone has gone home, the next day they will cone fix for me, they didnt. The result is a totally wet floor at the master bathroom, and it is so dangerous if my kids went in unaware of the water as the door cannot close at all. 3) The intercom on the wall has no instructions at all on what numbers to page, this needs to be improved since your receptionist is not welcoming and wont take the initiative to inform guests 4) there is no signages or instruction on how to go to basement carpark for guests of the hotel, there will be confusion whether if we entered residences carpark or a carpark meant for public. 5) Just like previous guy mentioned, I have to page the intercom numerous times, then only will they come to your Aid if you need any. not 1 or 2 times, I had to page them 3 times. Very Bad services on this, made guests wait for nothing. The good points: 1) The swimming pool is big, the facilities is well maintained, especially the gym
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Date of stay: December 2019
Location
Cleanliness
Service
1 Helpful vote
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Response from PinetreeMarinaResort, Manager at Pinetree Marina Resort
Responded 4 May 2020
Dear valued guest, Thank you for your review. I have shared with my team here and rest assured we are taking steps to rectify some of the areas pointed out. And please accept our sincerest apology for the unwanted experience caused by us and every inconvenience is much regretted. Every guest review is important to us as we work towards ensuring the utmost quality to meet every guest satisfaction. Looking forward to another opportunity to serve you with a quality experience. Best regards.
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joe wrote a review Dec 2019
Singapore, Singapore1 contribution
my family & i went here bc we were intrigued by the interior of the 3 bedroom apartment when we saw it online & i have to admit, it was rlly nice & clean when we reached here. However, the receptionist wasn’t welcoming at all & on the second day here, we requested for housekeeping since 1.30pm & contacted the receptionist that we wanted housekeeping and we expected the room to be clean when we came back after doing some shopping. But whn we came back at 5pm, our apartment was still in a mess! so we called the receptionist again & she said she would contact us asap & update us when housekeeping will be coming but they didnt. so we waited till 6.30pm and called them again & they said they’ll immediately send housekeeping but housekeeping didnt come till 7.30pm & thats bc we kept pestering them again & again. We didnt pay 1000+RM for this bad of a service.! Really disappointed. I understand that this place is fairly new but it is not excusable for the service to be this bad. I hope they do something about this asap so that future customers are being treated well.
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Date of stay: December 2019Trip type: Travelled with family
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Response from PinetreeMarinaResort, Manager at Pinetree Marina Resort
Responded 4 May 2020
Dear valued guest, Thank you for taking your time to share you review with us. We will share your comments with the team to keep them inspired. However, I apologize for the inconveniences regarding of our cleaning service that you experienced during your stay. Looking forward to welcoming you back in the near future! Best Regards.
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Jayden Loh wrote a review Nov 2019
Bintan Island, Indonesia4 contributions1 helpful vote
15 min from bukit indah . Hotel was modern ,facilities also good with gym, sauna and steam, library, and nice size infinity pool facing the marina. the minus part is only that there is still work in progress here and there . Front desk staff is very nice to assist to keep birthday cake and Bouquet for surprise to my wife .
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Date of stay: October 2019Trip type: Travelled with family
1 Helpful vote
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Response from PinetreeMarinaResort, Manager at Pinetree Marina Resort
Responded 4 May 2020
Dear yinghoel, Thank you for taking your time to share you review with us. We are delighted to know that our staffs meet your satisfaction and needs during your stay. We will share your feedback comments with the team to keep them inspired. We wish you and your family had a memorable stay with us in Pinetree Marina Resort. Looking forward to welcoming you back in the near future! Best Regards.
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SHAM wrote a review Nov 2019
London, United Kingdom79 contributions40 helpful votes
The landscape is nice with swimming pool decorations into it. The hotel was clean and well equipped. The room also spacious with 1 2 or 3 bedroom. Staff consider friendly and helpful during check in and out. We can consider to come back again in future ahead. Recommend for family to stay here. And easy to get Grab if needed. Or with own transportation preferred.
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Date of stay: November 2019Trip type: Travelled with family
2 Helpful votes
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Response from PinetreeMarinaResort, Manager at Pinetree Marina Resort
Responded 4 May 2020
Dear valued guest, Thank you for staying with us and we are glad to know that you had a comfortable and convenient stay in our resort during your visit to PINETREE MARINA RESORT. We look forward to your next stay soon. Thank you and have a nice day ahead. Warmest Regards.
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PRICE RANGE
US$49 - US$69 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaJohorJohor Bahru DistrictIskandar Puteri
NUMBER OF ROOMS
107
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Frequently Asked Questions about Pinetree Marina Resort
Which popular attractions are close to Pinetree Marina Resort?
Nearby attractions include Puteri Harbour (0.5 km), Puteri Harbour Satellite Clubhouse (0.6 km), and Fox Ba (0.6 km).
What are some of the property amenities at Pinetree Marina Resort?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Pinetree Marina Resort?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Pinetree Marina Resort?
Guests can enjoy breakfast during their stay.
Is parking available at Pinetree Marina Resort?
Yes, free parking is available to guests.
What are some restaurants close to Pinetree Marina Resort?
Conveniently located restaurants include Spice Grill, Olive Kitchen + Bar, and SkyBar Bar & Restaurant.
Are there opportunities to exercise at Pinetree Marina Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Pinetree Marina Resort have an airport shuttle?
Yes, Pinetree Marina Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pinetree Marina Resort?
Yes, laundry service and self serve laundry are offered to guests.
Does Pinetree Marina Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Pinetree Marina Resort?
The staff speaks multiple languages, including English, Chinese, and Malay.