Trinidad Suites Puteri Harbour

Trinidad Suites Puteri Harbour

Persiaran Puteri Selatan Puteri Harbour, 204, Iskandar Puteri 79000 Malaysia
Traveller (128)
Balcony
Room & Suite (39)
Pool & Beach (6)

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About

4.0
#4 of 8 hotels in Iskandar Puteri
3.8 of 5 bubbles
Location
3.5 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
3.9 of 5 bubbles
Value
With Puteri Harbour's marina, cafes, and attractions just moments away, and only 15 minutes' drive from Johor Bahru's city centre, our strategic location ensures Trinidad Suites Puteri Harbour is a popular hotel choice for families, couples, and business travellers.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Boating
Aerobics offsite
Rooftop terrace
Street parking
Infinity pool
Rooftop pool
Pool with view
Complimentary Instant Coffee
Complimentary tea
Evening entertainment
Water park offsite
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun deck
Laundry service
Room features
Air conditioning
Desk
Dining area
Housekeeping
Safe
Kitchenette
Refrigerator
Hair dryer
Telephone
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, Malay

Location

Persiaran Puteri Selatan Puteri Harbour, 204, Iskandar Puteri 79000 Malaysia
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 72 out of 100
72
Seletar Airport
23.5 km
See all flights
Sultan Ismail Intl Airport
24.5 km
See all flights
4.0
4.0 of 5 bubbles86 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Trinidad Suites Puteri Harbour is a hotel that garners mixed reactions. Guests appreciate its spacious rooms and scenic location near attractions and dining options, though some find it inconveniently situated. While the infinity pool and e-scooters are a hit, there's disappointment with the Wi-Fi and room amenities. The hotel has faced criticism for lackluster service and inconsistent cleanliness. Moreover, while some enjoy the tranquil harbor views, others are put off by the noise from nearby venues.
Location
Convenient
Atmosphere
Lively
Rooms
Spacious
Value
Reasonable
Cleanliness
Mixed
Service
Unresponsive
Amenities
Satisfactory

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86Reviews0Q+A20Room tips
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Detailed Reviews
Jang wrote a review Jun 2022
Singapore, Singapore
5.0 of 5 bubbles
Book a suite for 3 rooms. Clean and was given the corner suite at 221, if not mistaken. But definitely just above Mana Cafe.
Living room is very spacious. Rooms and toilets were clean and well kept.
Mana cafe was superb with food selection, service, cleaniness and taste A bit pricey if compared to JB though but given the decription above, worth the price.

But be warned the noise from Mana Cafe esp at nite till late 1 to 2am will travel into the room closest to the corner rooms. My teenage kids couldnt sleep for the 2 nites we were there.

Carpark is extremely safe with 2 security officers and only hotel residents are allowed to park.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vicky wrote a review Sept 2021
5.0 of 5 bubbles
Good services, friendly staffs, room is clean.

Room come with kitchen, very convenient especially time like this (MCO), can heat up food and store the food properly.

I took suite, the room space is big compare to normal suites. On top of it, the room have a balcony with a tea table and 2 chairs, can chill out at night. Plus point, most important, water pressure is good, can get a very good shower. It make you feel so homely and comfortable.

Their infinity swimming pool come with superb view. You will enjoy it with the sunset. Food is available at walking distance. Definitely will go back again.

Cleaniness 5/5
Service 5/5
Space 5/5
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Date of stay: September 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gerard Chan, General Manager at Trinidad Suites Puteri Harbour
Responded 22 Sept 2021
Dear Vicky, Thank you for your kind review and we are thrilled to know you had a fabulous stay with us. We will surely share your review with the team here. Do think about us when planning your next trip to Puteri Harbour again. See you soon. Warm regards & stay safe, Gerard Chan Hotel Manager Trinidad Suites Puteri Harbour
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Y123 wrote a review Mar 2022
3.0 of 5 bubbles
Overall the suite is value for money as there are ample space and well amenities. The only drawback is I have problem on the washing machine due to misuse of previous user. There are tonnes of laundry powder in the compartment which the front loader washer should only use laundry liquid. I have problem to clean my cloth as all the cloth is cover with lots of laundry powder when i wash it many times. It is kind of annoying.
And also there is not daily cleaning service provided and I also not sure on the sanitizing effort in suite as there is no message on whether the suite has been sanitize thoroughly. And the face mask of the worker is not wear or improper wear.
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Date of stay: March 2022
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gerard Chan, General Manager at Trinidad Suites Puteri Harbour
Responded 24 Mar 2022
Dear CHY013, Thank you for your time to review us about your recent stay with Trinidad Suites Puteri Harbour. I have taken note on your feedback with regards to the washing machine and will share your experience with the team here. We sincerely apologize on that experience. With regards to the sanitizing of the rooms, all our rooms are sanitized once our guests checks out. Rest assured that we are ensuring the safety of all our guests and team members is not compromised. I have taken note on the message or note that is not left in the rooms. We will surely continue our training to ensure all of our team members comply with the SOP and I appreciate your feedback on this. We sincerely hope to see you again soon. Please do not hesitate to contact me for any further assistance. Do stay safe with your loved ones. Warm regards, Gerard Chan Hotel Manager Trinidad Suites Puteri Harbour
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Wee Chee L wrote a review Dec 2022
2.0 of 5 bubbles
1. We had Sledge hammering every morning from their renovation that was really unbearable.
2. Water pressure so low, we had to shower and brush our teeth with just trickles of water.
3. Room safe malfunctioned

On the plus side, Room size is good, check-in is prompt and they offer good safe parking.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
joshwy wrote a review Sept 2023
Singapore, Singapore
2.0 of 5 bubbles
Most of the negative comments about this hotel is true. Much to our disappointment, what you pay is what you get. In the case of Trinidad Suites, it underperforms is almost every aspect especially their non-existent service. For example, we requested 3 times for extra towels from the front desk. Our request was assured despite making known that the previous requests never got fulfilled. There’s a clear broken chain of command.

Room size is spacious but the toilet is dirty and towel had stain. Wardrobe is unusable as there’s a strong musty smell. The only consolation for the night is the firm and comfortable mattress.

Booking directly on their site does accord a better rate. Breakfast is complimentary and the spread is basic. Although the dining area is non-air conditioned, it’s quite well ventilated.

The final straw for this poor review is the hotel charging me twice although I only stayed 1 night. Communication with the hotel is not prompt and doesn’t inspire any confidence for future travellers. Verdict, avoid this hotel although it’s a lot cheaper than the surrounding offerings.
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Date of stay: September 2023Trip type: Travelled with family
Room Tip: Look for other hotels nearby
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
anilktv wrote a review Sept 2023
Kuwait City, Kuwait
3.0 of 5 bubbles
I'm not satisfied with stay, Need improvement in cleanliness, smell etc.and room lighting is poor, water pressure is too low in the bathroom. Break fast need considerable improvement. I can hear outside noise even in the midnight.
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Review collected in partnership with this hotel
Date of stay: August 2023
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rani Kaur wrote a review Oct 2021
+1
5.0 of 5 bubbles
Stayed in 1 Bedroom Executive Studio on the 1/10-3/10/21.
Was greeted politely by the front office staff named Ms Geetha with a smooth check in process. Not forgetting Ms Natasha who had walked me through their 3 bedroom apartment & explained very well about the facilities available in the hotel.
The studio I stayed was fantastic. Spacious, Clean & with the balcony attached. Lots of restaurants nearby. Worth the money paid for the room given. Enjoyed my stay & will definitely come back again.
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Date of stay: October 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gerard Chan, General Manager at Trinidad Suites Puteri Harbour
Responded 3 Oct 2021
Dear 546ranik, We are thrilled to receive your review and feedback. We will surely share this with the team which will surely make their day. We are surely looking forward to your next stay with us. Warm regards & stay safe, Gerard Chan Hotel Manager Trinidad Suites Puteri Harbour
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hjzalela wrote a review Nov 2021
2.0 of 5 bubbles
A family of 4 stayed 3 days (2 nights) at Executive 2-bedroom apartment. Supervision, maintenance & cleaning in compliance with COVID-19 SOP were lacking. Paid breakfast service was poor. Disappointed and not worthy.
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gerard Chan, General Manager at Trinidad Suites Puteri Harbour
Responded 8 Nov 2021
Dear hjzalela, Thank you for your review and recent stay with us. We appreciate your feedback and this will be shared with the team for us to further improve on the areas of our control. Thank you and stay safe with your loved ones. Warm regards, Gerard Chan Hotel Manager Trinidad Suites Puteri Harbour
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luxetraveller2218 wrote a review Sept 2022
Singapore, Singapore
3.0 of 5 bubbles
First of all, I would like to thank the property for upgrading us to a premier suite. The apartment is big and relatively clean. The view is nice. Let’s start with things I liked. As mentioned it is extremely spacious. I have stayed in a close by hotel a couple of times before Covid. Previously there used to be many shops at the mall. There used to be toys r us, dc world, a pharmacy, eateries and restaurants/pubs. However none of them are there now. All shops are closed with only maybe 2 restaurants and starbucks. Hence it is definitely difficult for the hotel to attract guests too. Therefore beside walking around the puteri harbour area, there really isn’t much to do unless we go out. Which would be to legoland or bukit indah area. For things I did not like, I can understand that housekeeping has to requested, however after requesting, we did not get the service till at least 5 hours later. And also though there is a kitchenette and with cutleries provided, and pots available upon request, it would have been good to have at least some oil so that we could cook. Also would be good to have some hand towels. Breakfast is adequate. Definitely the choices are limited as this is not a big hotel, however I think the food was tasty and enough for me. I would definitely return to this property cos I love how big the apartment is. But the next time I would bring my own toiletries and some essentials for cooking.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MUHAMMAD AZIZAN NORAZMAN wrote a review Aug 2021
4.0 of 5 bubbles
Firstly the room so big and so comfortable.
Very clean and about cooking, i think u need to ask managment for pan 😂 because they not prepare pan for cooking.
They have oven instead.
The environment are great too.
For tv channel maybe better watch netflix on your own phone. The channel are limited.
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Date of stay: August 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carmen Woo, Marketing at Trinidad Suites Puteri Harbour
Responded 15 Aug 2021
Dear zizannrazmant, Thank you for your recent stay with us and for your feedback. We are happy to inform you that all our suites are being prepared to have all the necessary cooking equipment and utensils as I write here. As for the TV channels, we are in the midst of having more channels as soon as the lockdown is lifted for the contractor to be able to drop by and install the necessary. Great feedback for us to be ready and improve. We do look forward to your next stay with us. Until then, stay safe with your loved ones. Warm regards, Gerard Chan Hotel Manager Trinidad Suites Puteri Harbour
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Cay28 wrote a tip Jun 2024
Malaysia31 contributions1 helpful vote
3.0 of 5 bubbles
"Bring your own wifi"
Read full review
Jack Ong wrote a tip Mar 2024
Kuantan, Malaysia79 contributions44 helpful votes
3.0 of 5 bubbles
"This is not a walking friendly area, if you intend that experience the local food or shopping. I would strongly suggest a car"
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nohp13 wrote a tip Mar 2024
Singapore, Singapore486 contributions50 helpful votes
3.0 of 5 bubbles
"Housekeeping stops at 6pm, to make your request before that!"
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Haleem L wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"Breakfast offerings can be improved if you can manage the cost "
Read full review
Abu Bakar wrote a tip Mar 2024
Singapore, Singapore6 contributions
2.0 of 5 bubbles
"Avoid this hotel at all cost."
Read full review
Not the right property for you?
There are more places to choose from in the Iskandar Puteri area.
PRICE RANGE
RM 280 - RM 318 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaJohorJohor Bahru DistrictIskandar Puteri
NUMBER OF ROOMS
204
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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TRINIDAD SUITES PUTERI HARBOUR (R̶M̶ ̶4̶4̶8̶) RM 231: UPDATED 2024 Hotel Reviews, Price Comparison and 171 Photos (Iskandar Puteri) - Tripadvisor

Frequently Asked Questions about Trinidad Suites Puteri Harbour
Which popular attractions are close to Trinidad Suites Puteri Harbour?
Nearby attractions include Puteri Harbour (0.3 km), Puteri Harbour Satellite Clubhouse (0.3 km), and Thomas Town (0.3 km).
What are some of the property amenities at Trinidad Suites Puteri Harbour?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Trinidad Suites Puteri Harbour?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Trinidad Suites Puteri Harbour?
Guests can enjoy an on-site restaurant, complimentary tea, and free instant coffee during their stay.
Is parking available at Trinidad Suites Puteri Harbour?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Trinidad Suites Puteri Harbour?
Conveniently located restaurants include Spice Grill, Les Bouchons Puteri Harbour, and Olive Kitchen + Bar.
Are there opportunities to exercise at Trinidad Suites Puteri Harbour?
Yes, guests have access to a pool and a fitness centre during their stay.
Which languages are spoken by the staff at Trinidad Suites Puteri Harbour?
The staff speaks multiple languages, including English and Malay.
Are there any historical sites close to Trinidad Suites Puteri Harbour?
Many travellers enjoy visiting Bukit Batok WWII Memorial Site (14.3 km) and Kranji Beach Battle Site (9.2 km).
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