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Hilton Pensacola Beach

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Hilton Pensacola Beach
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2,036 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Pensacola Beach
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Showing 2,013: English reviews
Overland Park, Kansas
Reviewed 1 week ago

The staff was very helpful and friendly. I had a gulfside room with a balcony and an incredible view that offers the serenity I was hoping for. I was told the hotel is undergoing a remodel so I can't wait to visit again in the near future!

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Helpful?
Thank 99tamim
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear 99tamim, Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am delighted to hear that you found our beachfront views, to be serene and beautiful. Thanks also for your compliments regarding our friendly staff. Thanks for staying with us. We look forward to...

Collierville
Reviewed 2 weeks ago

The staff are excellent, the dining and drinking are great too. Indoor and outdoor bars, 2 large (but unheated) swimming pools outdoors and 1 large hot tub. Very nice lobby and common areas. We were there during spring break and yes, a lot of rowdy college kids, but management did a good job keeping them corralled from families and keeping...

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Helpful?
Thank Evelyn W
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Evelyn W, Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am thrilled to hear that you enjoyed our beachfront location and excellent facility. Thanks for the compliments regarding our friendly staff and great dining options. We sincerely appreciate your feedback regarding our...

New York
Reviewed 2 weeks ago

The hotel location is excellent. The room that we were initially given was dated (622) with a very noisy old A/C. We were able to change it to a much newer room (516). We heard that the tower rooms are better, but we were satisfied with 516. Front desk initially said that no better rooms were available till my wife...

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Helpful?
Thank Sherif E
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Sherif E, Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am happy to hear that you enjoyed our beautiful beach front location. Thanks also for your compliments regarding our proximity to several restaurants and our friendly staff. We sincerely appreciate your feedback...

Montgomery, United States
Reviewed 2 weeks ago

My family and I stay here whenever we visit Pensacola. Right on the beach & very close to restaurants and shopping. The staff are always professional and very friendly. The rooms are very spacious and clean.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank R9206RZaliciac
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear R9206RZaliciac, Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am so thrilled to hear that you and your family always stay with us when you visit Pensacola Beach. Thanks for the compliments regarding our beachfront location, professional staff, and spacious rooms. Thanks...

North Sioux City, United States
Reviewed 2 weeks ago

This hotel is mediocre at best. There is little concern for cleanliness. Amenities are old and worn out. Little to no decor, and the internet connection is very slow. Outdoor pool was closed to renovation so I cant comment on that. I did not use the gym or indoor pool. The food was good. This was not the first time...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Tareq K
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Tareq K, Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. Thanks for your compliments regarding our delicious food. I am so sorry to hear that you were disappointed with your stay. We sincerely appreciate your feedback regarding our amenities, cleanliness, and internet connection....

Pensacola, Florida
Reviewed 2 weeks ago

Mardi Gras weekend, very busy. Parking was extremely scarce, but the valet guys were just a pleasure---amazingly patient, helpful, and accommodating. Breakfast buffet was delicious. Restaurant staff each time was so friendly, and very helpful.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 850FloridaFamily
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear850FloridaFamily, Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am thrilled to hear that you had a wonderful Mardi Gras weekend at our hotel. Thanks for the compliments regarding our helpful valet team, delicious breakfast buffet, and friendly restaurant staff. Thanks for staying...

Georgia
Reviewed 2 weeks ago via mobile

You know what's hilarious about booking a trip where you show your kids pictures of the hotel & pools? When you check in & your son strolls over to the pool are to return and say "you do know that the the whole outdoor pool area is closed, don't you?" NO!!! How would I know that??? Yes you can walk...

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Helpful?
Thank ttimeatharrods
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear ttimeeatharrods, Thanks for taking the time to review your recent stay with us. We always look forward to hearing from our guests. I am so sorry to hear that you were unhappy with your experience at our hotel. We are very sorry that you were not notified regarding our pool deck renovations. We understand your disappointment and we apologize...

Fairfax, United States
Reviewed 2 weeks ago

Online booking made no mention of the renovations that were taking place. Pool wasn’t available, no access to the beach, no chairs in the “junior” suite. Elevators were confusing, I had a contractor tell me that I shouldn’t be using their elevator. Wake up call never came.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank hilliardh2017
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear hilliardh2017, Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am so sorry to hear that you were unhappy with your experience. We are very sorry that you did not receive notification regarding our pool deck renovations. We understand your disappointment and we...

Atlanta, Georgia
Reviewed 3 weeks ago

The hotel manager Mrs Richardson is awesome. I wish she could be a part of my team. Mrs Richardson went beyond her dutit's to represent Hilton Hotel even when I was being uncooperative. Thank you very much for your professionalism.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Lawrence0310
Management response:

Hi Lawrence, Thank you for the 5-star review. We're so happy Mrs. Richard was able to take care of you. We will be sure to pass along your kind words to her. We hope to welcome you back soon! --Danielle

springfield, illinois
Reviewed 3 weeks ago

We waited to the last minute but luckily got a room but unfortunately not an ocean view. They gave us a newly decorated room which was nice. The back of the hotel is under reconstruction so we had to walk through a nearby hotel to get to the beach. The beach is wide and clean with fine-grained white sand. Because...

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Helpful?
Thank Brukar
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Brukar, Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am so thrilled to hear that you had a good experience with us and was able to enjoy one of our newly-renovated guest rooms. I hope that on your next visit, we'll have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Beachfront
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
At our beachfront hotel in Pensacola Beach, Florida – recently named No. 5 of all U.S. beaches by TripAdvisor – we treat every guest to an extraordinary experience, from the minute you check-in to the moment you check out your private Gulf front balcony. All of our stylish and comfortable rooms come with a view, because there’s water in every direction – whether you’re looking at the Gulf of Mexico or the Santa Rosa Sound. Even our wide-open lobby feels aquatic – decorated in shades of blue, with glass chandeliers like floating bubbles and floor-to-ceiling windows overlooking our pool deck, which leads to the beach. Which leads to the beach … there is so much to do here, whatever you like to do. Relax. Dine. Swim. Shop. Explore. Pensacola Beach and the inland City of Pensacola are home to beautiful scenery, exciting arts and culture, interesting history, boundless outdoor adventure and culinary delights to please any palate. We’re located on one of the world’s whitest beaches, in the center of everything. When you stay with us, you’re within walking distance of the most popular local restaurants and attractions. We’re also the best place on the island to host your meeting, special event or beach wedding. ... more   less 

Additional Information about Hilton Pensacola Beach

Address: 12 Via de Luna Drive, Pensacola Beach, FL 32561-2004
Region: United States > Florida > Florida Panhandle > Pensacola Beach
Price Range: RM1,077 - RM2,455 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Pensacola Beach 3.5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Hilton Pensacola Beach Gulf Front Hotel Pensacola Beach
Pensacola Hilton
Hilton Garden Inn Beach Pensacola
Hotel Style:
#1 Green Hotel in Pensacola Beach
#5 Business Hotel in Pensacola Beach
#6 Family Hotel in Pensacola Beach
#6 Romantic Hotel in Pensacola Beach
#7 On the Beach Hotel in Pensacola Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Pensacola Beach staff and other travellers.
31 questions
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Concord, NC

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Questions? Get answers from Hilton Pensacola Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't check in late, you get the room no one wants.”
 of 5 bubbles Regor4204, 19 Mar 2017 | Read review
“Please call the hotel directly to find out if the pool renovation is complete.”
 of 5 bubbles lorif984, 17 Mar 2017 | Read review
“Ask about the showers! Also, near the elevator is not the best, especially during spring break.”
 of 5 bubbles AnnM541, 14 Mar 2017 | Read review
“Balcony rooms overlooking the beach are well worth the extra money.”
 of 5 bubbles marlinchaser3, 13 Mar 2017 | Read review
“Definitely go for a gulf view!”
  • Sunrise view from my room at Hilton Pensacola Beach
 of 5 bubbles 99tamim, 12 Mar 2017 | Read review
5 of 5